Aruba Cloud Authentication and Policy Overview | 11
If the network profile is removed by operating system, perform the onboarding process again or
refresh the network profile in Aruba Onboard app. For more information on refreshing network
profile, refer Managing Network Profiles.
nThe Android devices displays one of the following behaviors after successful onboarding:
oThe device displays both the organization name and SSID configured by the admin in the list of
available wireless networks (under Settings > Wi-Fi) and connects to the organization name enterprise
wireless network.
oThe device displays only the SSID configured by the admin and connects to the enterprise wireless
network. This behavior is due to Passpoint feature being unsupported by the OEM (Original
Equipment Manufacturer).
oThe device displays only the SSID and when user taps the SSID, it prompts the user to enter
credentials to connect to the enterprise network. OEM's partial Passpoint implementation causes this
behavior and prevents device from connecting to the network. It will be addressed in future releases.
Windows
When users onboard two domains with the same organization name in Aruba Onboard app, two network
profile cards are displayed with the same organization name. The devices cannot connect to either of the
onboarded network profiles. Before installing the new network profile, it is recommended to delete the
inactive network profile when users roam between these commonly named domains.
WLAN SSID and Client Role Configuration
nBefore you delete an SSID, ensure that it is not used in the user or client access policy as part of the
Cloud Authentication and Policy configuration. If you delete an SSID associated with a user or client
access policy, the policy will not work as expected. For more information about configuring a user access
policy, see Configuring User Access Policy.
nIf you modify the name of the WLAN SSID in the WLAN configuration, the WLAN SSID name will not be
auto-updated in the Cloud Authentication and Policy user access policy. You must set the WLAN SSID to
the updated name in the Cloud Authentication and Policy user access policy. For more information about
configuring a user access policy, see Configuring User Access Policy.
nBefore you delete a client role, ensure that it is not used in user and client access policies as part of the
Cloud Authentication and Policy configuration. If you delete a client role associated with a user or client
access policy, the policy will not work as expected. For more information about configuring a client access
policy, see Configuring Client Access Policy.
nIf you use template groups for configuring Aruba APs or switches, you must configure the roles and
SSIDs explicitly to make them available for configuring Cloud Authentication and Policy. For more
information, see Configuring Aruba Cloud Authentication and Policy
Configuring Cloud Authentication and Policy Server in a
WLAN Network
The Cloud Authentication and Policy server in a WLAN network must be configured in Aruba Central, to
provide seamless wireless network connection to the end-users and client device. With Aruba Central, you
can configure the Cloud Authentication and Policy server at various security level in the Security tab.
If you use template groups for configuring Aruba APs or switches, you must configure the roles and SSIDs
explicitly to make them available for configuring Cloud Authentication and Policy.