BlackBerry Desktop Software
Version: 7.1
User Guide
Published: 2012-06-05
SWD-20120605130258127
Contents
Basics .......................................................................................................................................................... 7
About the BlackBerry Desktop Software ........................................................................................................ 7
Set up your smartphone with the BlackBerry Desktop Software ..................................................................... 8
Set up your tablet with the BlackBerry Desktop Software ............................................................................... 9
Activate your smartphone with a BlackBerry Enterprise Server .................................................................... 10
Prerequisites: Bluetooth connections ......................................................................................................... 11
Connect your smartphone to your computer using Bluetooth technology ..................................................... 12
Start tasks automatically when you connect your smartphone ..................................................................... 12
Delete the data from your smartphone ........................................................................................................ 13
Reset the BlackBerry Desktop Software settings ......................................................................................... 14
Remove your settings from the BlackBerry Desktop Software ...................................................................... 14
Check for BlackBerry Desktop Software updates ......................................................................................... 15
Find more information ................................................................................................................................ 15
Troubleshooting: Basics ............................................................................................................................. 15
Backup and restore .................................................................................................................................... 17
About backing up and restoring data .......................................................................................................... 17
Back up smartphone data or tablet data ..................................................................................................... 17
Restore smartphone data or tablet data ...................................................................................................... 18
Change the location of backup files on your computer ................................................................................. 18
Troubleshooting: Backup and restore ......................................................................................................... 19
Organizer data ............................................................................................................................................ 20
About synchronizing your organizer data ..................................................................................................... 20
Prerequisites: Organizer data synchronization ............................................................................................. 20
Turn off wireless synchronization on your smartphone ................................................................................. 21
Configure your contact synchronization options .......................................................................................... 21
Configure your calendar synchronization options ........................................................................................ 22
Configure your memo synchronization options ............................................................................................ 23
Configure your task synchronization options ............................................................................................... 24
Create filters to limit the organizer data synchronized between your smartphone and your computer ........... 25
Customize the fields that synchronize between your smartphone and your computer ................................... 26
Configure synchronization of a secondary collection of organizer data ......................................................... 26
Synchronize your organizer data ................................................................................................................. 27
Change your conflict notification ................................................................................................................. 27
Receive a prompt to confirm your synchronization changes ......................................................................... 28
Save log files to your computer ................................................................................................................... 28
Troubleshooting: Organizer data synchronization ........................................................................................ 29
Applications ............................................................................................................................................... 32
About applications ..................................................................................................................................... 32
Add, update, or delete applications on your smartphone ............................................................................. 32
Add a display language to your smartphone ................................................................................................ 33
Troubleshooting: Applications .................................................................................................................... 33
Software updates ....................................................................................................................................... 34
Update your BlackBerry Device Software .................................................................................................... 34
Update your BlackBerry Tablet OS .............................................................................................................. 34
Receive notifications for software updates .................................................................................................. 35
Switch to a new smartphone or new tablet .................................................................................................. 36
About switching to a new smartphone or new tablet .................................................................................... 36
Switch to a new smartphone ....................................................................................................................... 36
Switch to a new tablet ................................................................................................................................. 37
Mobile Internet or tethering ........................................................................................................................ 38
About using Mobile Internet to tether your smartphone ............................................................................... 38
Set up your Mobile Internet settings ............................................................................................................ 38
Connect to the Internet using your smartphone as a modem ....................................................................... 39
Certificates for your smartphone ................................................................................................................. 40
About synchronizing certificates with your smartphone ............................................................................... 40
Turn on the certificate synchronization tool ................................................................................................. 40
Import a certificate from your computer ...................................................................................................... 40
Synchronize certificates from your computer to your smartphone ................................................................ 41
View properties or status information for a certificate .................................................................................. 41
Certificate properties .................................................................................................................................. 42
Install a root certificate on your computer ................................................................................................... 43
Certificate servers ...................................................................................................................................... 43
Troubleshooting: Certificates ...................................................................................................................... 46
Files ........................................................................................................................................................... 47
About copying files ..................................................................................................................................... 47
Copy files from your computer to your smartphone or tablet ........................................................................ 47
Copy files from your smartphone or tablet to your computer ........................................................................ 48
Troubleshooting: Files ................................................................................................................................ 48
Media ........................................................................................................................................................ 49
About media files ....................................................................................................................................... 49
About encrypted media files ....................................................................................................................... 49
Supported media file formats ...................................................................................................................... 50
Synchronize your music from your computer to your smartphone or tablet ................................................... 51
Synchronize your pictures from your computer to your smartphone or tablet ............................................... 52
Synchronize your videos from your computer to your smartphone or tablet .................................................. 53
Import your pictures from your smartphone or tablet to your computer ........................................................ 53
Import your videos from your smartphone or tablet to your computer ........................................................... 54
Change your import folder for pictures and videos ....................................................................................... 55
Stop synchronizing your music from your computer to your smartphone or tablet ........................................ 56
Delete media files from your smartphone or tablet ....................................................................................... 56
Change the music source you want to synchronize from your computer to your smartphone or tablet ........... 57
Troubleshooting: Media .............................................................................................................................. 57
Error messages .......................................................................................................................................... 59
Wi-Fi music sync ........................................................................................................................................ 60
About Wi-Fi music sync .............................................................................................................................. 60
Prerequisites: Wi-Fi music sync .................................................................................................................. 60
Install Wi-Fi music sync on your smartphone ............................................................................................... 61
Connect to a Wi-Fi network on your smartphone .......................................................................................... 61
Download a song to your smartphone that is on your computer .................................................................... 62
Stream your music on your smartphone ...................................................................................................... 62
Show or hide the music that is on your computer ......................................................................................... 63
Clear your download history ........................................................................................................................ 63
Troubleshooting: Wi-Fi music sync .............................................................................................................. 63
Legal notice ............................................................................................................................................... 67
Basics
About the BlackBerry Desktop Software
The BlackBerry Desktop Software is designed to link the data, media files, and applications on your BlackBerry
smartphone or your BlackBerry PlayBook tablet with your computer.
You can use the BlackBerry Desktop Software to do the following tasks with your smartphone or tablet:
• Synchronize your media files (music, pictures, and videos)
• Back up and restore your data
• Update your BlackBerry Device Software or BlackBerry Tablet OS
• Transfer your settings and data to a new smartphone or new tablet
• Manage multiple smartphones and tablets
• Charge your smartphone or tablet
Additionally, you can do the following tasks with your smartphone:
• Synchronize your organizer data (calendar entries, contacts, tasks, and memos)
• Manage and update your smartphone applications
• Use your smartphone as a modem to connect to the Internet from your computer
Features that aren't supported for the tablet won't appear on the BlackBerry Desktop Software screens when your tablet is
connected.
The first time you open the BlackBerry Desktop Software, you're prompted to set some preferences, like starting the
software when you connect your smartphone or tablet and automatically checking for software updates.
The home screen of the BlackBerry Desktop Software provides you with quick access to common tasks and provides
information about your connected smartphone or tablet, such as the model information and the last dates that your data
was backed up and synchronized. If you have used the
BlackBerry Desktop Software with other smartphones or tablets,
you can connect these smartphones or tablets and switch between them using the Device menu.
Related information
Set up your smartphone with the BlackBerry Desktop Software, 8
Set up your tablet with the BlackBerry Desktop Software, 9
User Guide Basics
7
Set up your smartphone with the
BlackBerry Desktop Software
The first time that you connect your BlackBerry smartphone to your computer and use the BlackBerry Desktop Software,
the
BlackBerry Desktop Software prompts you to set up your smartphone. You can change these settings at any time by
clicking Device > Device options.
1. On your computer, open the BlackBerry Desktop Software.
2. Connect your smartphone to your computer. If prompted, click Yes to make this smartphone the active smartphone.
• To start using this smartphone, click Get started with this device.
• To switch from an existing smartphone, click Copy data and settings from another device. Follow the instructions
on the screen to move your data to your new smartphone.
3. If your smartphone is associated with a BlackBerry Enterprise Server, do one of the following:
• To use your corporate email account and email address, click Add my enterprise email account. Follow the
instructions on the screen to associate your smartphone with your corporate email account that is on your
computer.
• To use a different email account, click Don't add the account.
4. Type a name for your smartphone. This name is displayed in the BlackBerry Desktop Software on the home screen
and in the Device menu.
5. To start certain tasks automatically each time that you connect your smartphone, do any of the following:
• To back up your smartphone data and settings, select the Back up my device checkbox. In the drop-down list,
select how often you want to back up your smartphone data and settings.
• To synchronize your calendar entries, contacts, memos, and tasks, select the Organizer data checkbox.
• To synchronize your songs, pictures, and videos, select the Media files checkbox.
• To keep your smartphone time synchronized with your computer, select the My computer's date and time with
my device checkbox.
6. If you want to synchronize your music, in the Media settings section, select the music source for your music library.
7. If your smartphone includes built-in media storage and you want to save your media files to this storage location
instead of a media card, in the Store media on drop-down list, click Device.
8. Click Finish.
After your smartphone is added, keep it connected to your computer so that the BlackBerry Desktop Software can check
for updated software that might be available.
Related information
Remove your settings from the BlackBerry Desktop Software, 14
User Guide Basics
8
My computer doesn't detect my smartphone or tablet, 15
Set up your tablet with the BlackBerry
Desktop Software
The first time that you connect your BlackBerry PlayBook tablet to your computer and use the BlackBerry Desktop
Software, the BlackBerry Desktop Software prompts you to set up your tablet. You can change these settings at any time by
clicking Device > Device options.
1. On your computer, open the BlackBerry Desktop Software.
2. Connect your tablet to your computer. If prompted, click Yes to make this tablet the active tablet.
• To start using this tablet, click Get started with this device.
• To switch from an existing tablet, click Copy data and settings from another device. Follow the instructions on
the screen to move your data to your new tablet.
3. Type a name for your tablet. This name is displayed on the home screen of the BlackBerry Desktop Software and in
the Device menu.
4. To start certain tasks automatically each time that you connect your tablet, do any of the following:
• To back up your tablet data and settings, select the Back up my device checkbox. In the drop-down list, select
how often you want to back up your tablet data and settings.
• To synchronize your songs, pictures, and videos, select the Media files checkbox.
5. If you want to synchronize your music, in the Media settings section, select the music source for your music library.
6. Click Finish.
After your tablet is added, keep it connected to your computer so that the BlackBerry Desktop Software can check for
updated software that might be available.
Related information
Remove your settings from the BlackBerry Desktop Software, 14
My computer doesn't detect my smartphone or tablet, 15
User Guide Basics
9
Activate your smartphone with a
BlackBerry Enterprise Server
Activate your smartphone with BlackBerry Enterprise
Server for Microsoft Exchange Server
If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to
access your corporate email account.
You can also activate your smartphone with the BlackBerry Enterprise Server when you set up your smartphone with the
BlackBerry Desktop Software. If you use the BlackBerry Desktop Software to switch to a new BlackBerry smartphone, your
activation settings are copied to your new smartphone.
For more information about the following settings, contact your administrator.
1. Connect your smartphone to your computer that is part of your corporate network.
2. In the BlackBerry Desktop Software, click Device > Device options.
3. On the Enterprise Email tab, in the Email system drop-down list, click Microsoft Exchange (Outlook Client).
4. Do one of the following:
• If you haven't selected a profile for Microsoft Outlook, select one in the Profile Options window when you're
prompted.
• If you have selected a profile and you want to change it, click Change to browse for a different profile.
5. Do any of the following optional steps:
• To add the name of your email account on your smartphone, type the name in the Service name field.
• To include a signature in your outgoing email messages, type a signature in the Email signature field.
• To save copies of the email messages from your smartphone to the Sent Items folder in your Microsoft Outlook
email account, select the Save sent emails checkbox.
6. Click OK.
User Guide Basics
10
Activate your smartphone with BlackBerry Enterprise
Server for IBM Lotus Notes
If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to
access your corporate email account.
You can also activate your smartphone with the BlackBerry Enterprise Server when you set up your smartphone with the
BlackBerry Desktop Software. If you use the BlackBerry Desktop Software to switch to a new BlackBerry smartphone, your
activation settings are copied to your new smartphone.
For more information about the following settings, contact your administrator.
1. Connect your smartphone to your computer that is part of your corporate network.
2. In the BlackBerry Desktop Software, click Device > Device options.
3. On the Enterprise Email tab, in the Email system drop-down list, click Microsoft Exchange (Outlook Client).
4. Do one of the following:
• If you haven't selected a server, click Select server > IBM Lotus Domino.
• If you have selected a server and you want to change it, click Change to browse for a different server.
5. Do any of the following optional steps:
• To add the name of your email account on your smartphone, type the name in the Service name field.
• To include a signature in your outgoing email messages, type a signature in the Email signature field.
• To save copies of the email messages from your smartphone to the Sent Mail folder in your IBM Lotus Notes email
account, select the Save sent emails checkbox.
6. Click OK.
Prerequisites: Bluetooth connections
• Verify that your BlackBerry smartphone is running BlackBerry Device Software 4.1 or later.
• Verify that your computer is running Windows XP SP 3 or later. For more information about the Bluetooth adapters that
are supported in Windows XP SP 3 or later, visit www.blackberry.com/support.
• If your smartphone is not paired with your computer, on your smartphone, verify that Bluetooth technology is turned on.
For more information about pairing, click Help on your smartphone.
Related information
Connect your smartphone to your computer using Bluetooth technology, 12
User Guide Basics
11
Connect your smartphone to your
computer using Bluetooth technology
If you don't want to connect your BlackBerry smartphone to your computer with a USB cable, you can connect using
Bluetooth technology. If you're using Bluetooth technology to connect to your computer, you cannot update your
smartphone software, add, update, or delete your applications or media files, or switch smartphones using the BlackBerry
Desktop Software.
1. In the BlackBerry Desktop Software, click Tools > Add Bluetooth device.
2. Do one of the following:
• If your smartphone is paired with your computer, in the Bluetooth® Devices window, click your smartphone. Click
OK.
• If your smartphone isn't paired with your computer, click Add. Click a smartphone with Bluetooth connectivity
turned on. Click OK. Follow the prompts to pair your smartphone. After the smartphone is paired, in the
Bluetooth® Devices window, click your smartphone. Click OK.
3. Click OK.
Start tasks automatically when you connect
your smartphone
You can set certain BlackBerry Desktop Software tasks to start when you connect your BlackBerry smartphone to your
computer.
1. Connect your smartphone to your computer.
2. In the BlackBerry Desktop Software, click Device > Device options.
3. On the General tab, in the When I connect my device section, do any of the following:
• To back up your smartphone data and settings, select the Back up my device checkbox. In the drop-down list,
click how often you want to back up your smartphone data and settings.
• To synchronize your calendar entries, contacts, memos, and tasks, select the Organizer data checkbox.
• To synchronize your songs, pictures, and videos, select the Media files checkbox.
User Guide Basics
12
• To keep the date and time on your smartphone synchronized with the date and time on your computer, select the
My computer's date and time with my device checkbox.
• If you have certificate synchronization turned on and you want to synchronize certificates, select the Certificates
checkbox. To specify an interval to synchronize your certificates again during the same BlackBerry Desktop
Software session, select the Re-synchronize periodically (hours) checkbox. In the drop-down list, click an
interval.
4. Click OK.
Related information
Turn off automatic initialization of the random number generator, 44
Delete the data from your smartphone
Before you delete the data from your BlackBerry smartphone, consider backing up your data so that you have a copy on
your computer. If you have turned on encryption, the process for deleting all smartphone data can take up to an hour to
complete.
CAUTION: You can't stop the process for deleting all data after you start it. If you reset your smartphone, the process
continues after the smartphone restarts.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. Connect your smartphone to your computer.
2. In the BlackBerry Desktop Software, click Device > Delete data.
• To delete all your smartphone data, click All data.
• To delete specific data, click Selected data. Select the checkbox beside one or more types of data
3. If necessary, do any of the following:
• If your smartphone includes built-in media storage, select the Delete files saved on my device's built-in media
storage checkbox.
• To create a backup file for your smartphone data, select the Back up data before deleting checkbox. To encrypt
the backup file, select the
Encrypt backup file checkbox. Type a password.
4. Click Delete.
User Guide Basics
13
Reset the BlackBerry Desktop Software
settings
You can reset all the settings in the BlackBerry Desktop Software to the default settings.
1. Connect your BlackBerry device to your computer.
2. In the BlackBerry Desktop Software, click Tools > Desktop options.
3. On the General tab or Bluetooth tab, click Restore default settings.
4. To revert any settings that you might have changed for the BlackBerry Desktop Software, click the Desktop options
and settings checkbox.
5. To receive message prompts again that you previously chose to stop receiving, click the "Don't show this message
again" prompts checkbox.
6. Click Restore.
Remove your settings from the BlackBerry
Desktop Software
If you want to stop associating your BlackBerry smartphone or BlackBerry PlayBook tablet with the BlackBerry Desktop
Software that is installed on your computer, you can remove your current settings.
1. On your computer, open the BlackBerry Desktop Software.
2. In the Device menu, click the name of your smartphone or tablet.
3. Click Device > Forget device > Forget.
If you want to reassociate your smartphone or tablet with the BlackBerry Desktop Software, connect your device to your
computer and complete the steps to add a new smartphone or new tablet.
Related information
Set up your smartphone with the BlackBerry Desktop Software, 8
Set up your tablet with the BlackBerry Desktop Software, 9
User Guide Basics
14
Check for BlackBerry Desktop Software
updates
To perform this task, you must have an active Internet connection.
1. In the BlackBerry Desktop Software, click Help > Check for updates.
2. If an update is available, review the information on the screen and if you want to install it, click Get update.
3. After the update is downloaded, close the BlackBerry Desktop Software when you are prompted to.
4. Open the BlackBerry Desktop Software again to complete the installation.
5. Click Close when the update is complete.
You might need to restart your computer after the update is installed.
Find more information
You can visit the following websites for more information about the BlackBerry Desktop Software:
• http://na.blackberry.com/eng/support/software/desktop.jsp: View support information, including Knowledge Base
articles and forums.
• www.blackberry.com/desktop/docs: View the latest help associated with this release.
• http://docs.blackberry.com: Find the latest user guide for your BlackBerry device or click Help on your device.
• www.blackberry.com/desktop: Download the latest version of the BlackBerry Desktop Software.
Troubleshooting: Basics
My computer doesn't detect my smartphone or tablet
If your computer doesn't detect your BlackBerry smartphone, try the following:
User Guide Basics
15
• If you're using a USB cable to connect your smartphone to your computer, verify that the USB cable isn't damaged. If it
isn't damaged, disconnect and reconnect the USB cable.
• If you're using Bluetooth technology to connect your smartphone to your computer, verify that the Bluetooth
connection is turned on and your smartphone is paired with your computer. Verify that your smartphone is within range
of your computer (a typical range is approximately 10 m).
• Verify that your smartphone is charged.
• Verify that mass storage mode is turned on.
• Verify that you have a media card or built-in media storage.
• If your smartphone is running BlackBerry 6 or later and Wi-Fi music sync is turned on, verify that your smartphone is
connected to the same Wi-Fi network as your computer.
• On your computer, turn off synchronization applications or antivirus applications temporarily.
If your computer doesn't detect your BlackBerry PlayBook tablet, try the following:
• If you're using a USB cable to connect your tablet to your computer, verify that the USB cable isn't damaged. If it isn't
damaged, disconnect and reconnect the USB cable.
• Verify that your tablet is charged.
• On your computer, turn off synchronization applications or antivirus applications temporarily.
• If your computer is running Windows XP x64 Edition and your computer's certification authority does not support
SHA2-256 encryption, you must download a hotfix from Microsoft. For more information, visit
www.support.microsoft.com to read article 968730.
Related information
Set up your smartphone with the BlackBerry Desktop Software, 8
Set up your tablet with the BlackBerry Desktop Software, 9
User Guide Basics
16
Backup and restore
About backing up and restoring data
You can back up and restore most of the data on your BlackBerry smartphone and BlackBerry PlayBook tablet, including
settings, fonts, saved searches, and browser bookmarks.
If you're using a smartphone, you can also back up your messages and organizer data.
If you're using a tablet, you can also back up your media files.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining an up-to-date backup file on your computer might allow you to recover smartphone data
or tablet data if your smartphone or tablet is lost, stolen, or corrupted by an unforeseen issue.
By default, the BlackBerry Desktop Software saves your backup files to My Documents/BlackBerry/Backup on your
computer.
Back up smartphone data or tablet data
Before you begin: If you're using a BlackBerry smartphone that includes built-in media storage, mass storage mode must
be turned on.
1. Connect your smartphone or BlackBerry PlayBook tablet to your computer.
2. In the BlackBerry Desktop Software, click Device > Back up.
3. Do one of the following:
• To back up all your smartphone data or tablet data, click Full (all device data and settings).
• To back up all your smartphone data except for email messages, click Quick (exclude email).
• To select which types of smartphone data or tablet data to back up, click Custom (selected data only). Select the
checkbox next to the data you want to back up.
4. If your smartphone includes built-in media storage and you want to back up data that is stored there, select the Files
saved on my built-in media storage
checkbox.
5. Do any of the following:
• To change the default name for the backup file, in the File name field, type a new name.
• To change the folder where the BlackBerry Desktop Software saves your backup files, click Change > Yes. Browse
to a folder and click OK.
User Guide Backup and restore
17
• To encrypt your data, select the Encrypt backup file checkbox. Type a password.
• To save your settings so that you aren't prompted to set these options again when you back up your smartphone
or tablet, select the Don't ask for these settings again checkbox.
6. Click Back up.
Restore smartphone data or tablet data
Before you begin: If you're using a BlackBerry smartphone that includes built-in media storage, mass storage mode must
be turned on to restore your smartphone data.
CAUTION: When you restore data to your smartphone or BlackBerry PlayBook tablet, all files that are stored on your
smartphone or tablet are deleted before the backup file is restored. If there is data on your smartphone or tablet that is not
in the backup file, this data will be lost.
1. Connect your smartphone or tablet to your computer.
2. In the BlackBerry Desktop Software, click Device > Restore.
3. Do one of the following:
• Select a backup file that contains the data you want to restore.
• If you don't see the backup file you want to restore, click Change. Browse to the folder containing the backup file.
4. Do one of the following:
• To restore all your smartphone data or tablet data, click All device data and settings.
• To select which smartphone data or tablet data you want to restore, click Select device data and settings. Select
the checkbox beside the data type that you want to restore.
• If your smartphone includes built-in media storage, and you want restore it, select the Files saved on my built-in
media storage checkbox.
5. If the backup file is encrypted, type the password that you set to encrypt.
6. Click Restore.
Change the location of backup files on your
computer
By default, the BlackBerry Desktop Software saves your backup files to C:\My Documents\BlackBerry\Backup on your
computer.
User Guide Backup and restore
18
1. In the BlackBerry Desktop Software, click Device > Back up.
2. In the File Options section, click Change > Yes.
3. Browse to a folder and click OK.
Troubleshooting: Backup and restore
I can't restore a backup file to my smartphone or
tablet
If you create a backup file on a smartphone that is running BlackBerry 7 or later or a BlackBerry PlayBook tablet that is
running BlackBerry PlayBook OS 2.0, the backup file is associated with the BlackBerry ID on the device. You cannot
restore a backup file to a device that has a different BlackBerry ID.
Try changing the BlackBerry ID on your device to the BlackBerry ID associated with the backup file.
1. Disconnect your device from your computer.
2. From your device, delete all of the device data. (For more information about how to delete data and third-party
applications, see the help on your device.)
3. Complete the setup process for your device and configure the BlackBerry ID user name that was used to create the
backup file.
4. Connect your device to your computer. Open the BlackBerry Desktop Software and try to restore the backup file to the
device again.
If you still cannot restore the backup file to your device, or if your backup file was created on a smartphone running
BlackBerry 6 or earlier or a tablet with the BlackBerry Tablet OS 1.0 installed on it, your backup file might be corrupted.
You can't restore a corrupted backup file to your smartphone or tablet. Try restoring a different backup file.
User Guide Backup and restore
19
Organizer data
About synchronizing your organizer data
You can synchronize your organizer data between your BlackBerry smartphone and your computer to keep the data the
same in both locations. When you make changes, you can synchronize data again to keep your data up-to-date.
If wireless synchronization is not available for your smartphone, or you have turned it off, you can synchronize your
organizer data using the BlackBerry Desktop Software instead of over the wireless network. You can turn off wireless
synchronization for each organizer application on your smartphone. This feature isn't available for the BlackBerry
®
PlayBook
™
tablet.
Organizer data includes your calendar entries, contacts, tasks, and memos. You can set options for each type of data, such
as the application that you use on your computer for your organizer data and how you want to synchronize your data.
Prerequisites: Organizer data
synchronization
• To synchronize organizer data, verify that you have configured options for your calendar, contacts, tasks, or memos in
the BlackBerry Desktop Software.
• If wireless data synchronization is available for your BlackBerry smartphone, but you want to synchronize your
organizer data using the BlackBerry Desktop Software, verify that wireless synchronization is turned off on your
smartphone. For more information about wireless synchronization, click Help on your smartphone.
Related information
Turn off wireless synchronization on your smartphone, 21
User Guide Organizer data
20
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