Sanuvox R1R User manual

Brand: Sanuvox

Model: R1R

Type: User manual

Instruction Manual

Photos illustrating products are non contractual.

R1r

WHOLE HOME UV AIR PURIFIER

Residential Model

Installation Date: _______________ Installed by: _________________

Installer Contact Info.: _________________________________________

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS PRODUCT.

Read and follow all instructions contained in the manual before using the product. Read the maintenance instructions before opening the UV unit

or system. Failure to comply with these instructions may result in injuries or damage to the UV unit or system.

NEVER EXPOSE EYES OR SKIN TO AN OPERATING UV LAMP.

1. Installation and servicing of UV units or systems (in an

air conditioning system or not) can be hazardous. Only

trained and qualied service personnel should install,

repair or service equipment.

2. Untrained personnel can perform basic maintenance

functions such as replacing lamp(s) and/or lter(s). All

other operations should be performed by trained service

personnel.

3. The unit is not to be used by persons (including children)

with reduced physical, sensory or mental capabilities, or

lack of experience and knowledge.

CAUTION: Unit is not a toy. Keep away from

unsupervised children. Do not leave children unattended

with the unit.

4. DO NOT hang onto the UV unit or system.

5. Some UV units or systems could be heavy: Make sure

you have a minimum of 2 people to safely move or install

these UV units or systems, and make sure you adopt the

most ergonomic position possible (use UV unit or system

handles, if applicable).

CAUTION: Installing or maintaining heavy equipment,

especially overhead, can cause back pain or other injuries.

6. When installing or servicing an overhead UV unit or system,

be careful not to fall off the stepladder. Furthermore, make

sure the UV unit or system latches are always in place to

prevent falling parts.

CAUTION: Some parts of some UV units and systems

may open suddenly if the UV unit or system is installed

high up without its locks.

6.1.THIS AIR CLEANER SHALL NOT BE INSTALLED ON THE

HOT-AIR SIDE OF DUCT-TYPE SYSTEMS.

7. Units that are obviously damaged must not be operated.

8. CAUTION: When working on the UV unit or system,

observe precautions on the literature, tags and labels

attached to the UV unit or system, and all other safety

precautions considered as best practices in the HVAC

industry, if applicable.

9. When applicable, local regulation may comprise more

restrictive installation and/or certication requirements.

The aforementioned requirements prevail on those of this

document and the installer agree to conform to these at his

own expense.

10. Follow all the safety instructions outlined in this document

and respect all local and national codes applicable.

11. All UV units or systems contain a UV-C source. Damage to

the housing or unintended use of the UV unit or system may

result in harmful UV-C leaks. UV-C may, even in little doses,

cause harm to the eyes and skin.

12. Never expose eyes or skin to an operating UV lamp.

Therefore, before installing or performing maintenance

on the UV unit or system, TURN OFF AND DISCONNECT

the UV unit or system from all power sources (there

may be more than one switch to disconnect) and also

disconnect the HVAC system, is applicable.

CAUTION: Electrical shock may cause injuries or

possibly death. FIRST AID INSTRUCTIONS: If injured,

consult a doctor.

12.1. To reduce the risk of electric shock, this equipment has a

grounding type plug that has a third (grounding) pin. This

plug will only t into a grounding type power outlet. If the

plug does not t into the outlet, contact qualied personnel

to install the proper outlet. Do not alter the plug in any way.

12.2. The product is to be located so that connection can be

made to the source of electrical supply without the use of

an extension cord.

13. UV rays may damage certain types of lters (polymer or

plastic); please keep the UV unit or system light away from

shining directly on plastic.

14. When installing or performing maintenance on the UV unit

or system, it is recommended to wear safety gloves. In

order to avoid reduced performance of lamp(s), do not

touch lamp glass without gloves.

15. Just like conventional uorescent lamps, UV lamps contain

a small quantity of mercury: if a lamp breaks, clean and

dispose of with care. UV lamps can be disposed/recycled

after use in the same way as any other uorescent lamps.

Contact and follow the specic instructions of your local

and national authorities.

15.1. Dispose of unit or system according to the specic

instructions and standards of your local and national

authorities.

16. Use only specied SANUVOX branded replacement

UV lamps for your UV unit or system. Use of any other

lamps will void your warranty and can result in damage to

the UV unit or system.

17. Sanuvox UV units or systems are not waterproof. DO NOT

INSTALL OUTDOORS OR IN WET LOCATION unless

specied otherwise.

18. Use of this unit or system supplements, but does not

replace, infection control best practices. Users must follow

all these practices, particularly with regard to cleaning and

disinfecting surfaces.

SAVE THESE INSTRUCTIONS

For any inquiries on a UV unit or system, contact :

Robert Smith

146 Barr St, Saint-Laurent

Quebec, CA, H4T 1Y4

1-888-726-8869

[email protected]

YOUR WARRANTY

Instruction Manual for R1r

1-888-726-8869www.sanuvox.com

TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS 1

TABLE OF CONTENTS 2

ABOUT THE PRODUCT 3

COMPONENTS 3

How it Works 3

ACCESSORIES & KITS 3

SETUP & INSTALLATION 4

What you will need 4

What’s included 4

Step by Step Setup & Installation 4

OPERATION 6

How to Operate your Product 6

How to Read the Ballast Display 6

How to Reset your Product and its Lamp Timer 6

Step by Step Product and Lamp Timer Reset 6

MAINTENANCE 7

How to Replace Lamp(s) 7

Step by Step Lamp Replacement 7

How to Clean your Product 8

STORAGE 8

ULTRAVIOLETS 8

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE 8

TROUBLESHOOTING 9

What you will need 9

Step by Step UV Lamp Continuity Test 9

Problems & Solutions Table 9

WARRANTY 10

CUSTOMER SERVICE 10

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ABOUT THE PRODUCT

Installed into the return or supply plenum, the Sanuvox proprietary process maximizes dwell (contact) time between the air and

UV energy. Installed in a residential HVAC system of up to 2 tons, the patented technology rapidly puries the air within the

home.

For information or recommendations on how to size your specic application, please call SANUVOX at 1-888-726-8869.

COMPONENTS

How it Works

Foul air is exposed to the UV ‘J’ lamp of the R1r that is positionned parallel to the airow, thus maximizing exposure time to

UV light. The reective mirror surface bounces additional UV energy into the plenum. The UV lamp helps reduce the biological

contaminants. Finally, the treated air circulates through the home.

The unit automatically turns on when the duct frame’s safety pin engages the limit switch.

A. Cover

B. LED Status Display

C. Ballast Reset Button

D. Power Inlet

E. Reector (UV Lamp inside)

F. Frame

ACCESSORIES & KITS

The following optional accessories and/or kits work great with your product (sold separately).

Step-Down Transformer (AC)

ELC-TFR-12024

A transformer to convert a regular outlet (120VAC) to

24VAC.

Duct cover

SUBKIT-R1RPROT

Protective duct cover (includes spacers).

For instruction manuals or information about your optional accessories and/or kits, please call SANUVOX at 1-888-726-8869

or visit www.sanuvox.com.

Instruction Manual for R1r

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SETUP & INSTALLATION

What you will need

A utility knife to unpack the components, a at screwdriver, a Phillips screwdriver, a 1/4" nutdriver, a marker and a metal saw or

sheet scissors.

CAUTION: Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack,

install and setup your product. Conrm you have access to the necessary power source for the product requirements (see unit

or system label). If you have any questions regarding the installation instructions, call SANUVOX at 1-888-726-8869.

What’s included

The R1r unit, reector, duct mount, a UV lamp, a 6' 24 VAC power cord and a basic installation kit.

The installation kit includes: a UV caution decal, a pair of cotton gloves, sheet metal screws (4) and 6-32 nuts (3).

Step by Step Setup & Installation

1. Prepare the R1r for installation. Unpack the duct frame and its 4 sheet

metal screws.

2. Place the duct frame on the duct at the desired location and trace the

outline to be cut (Horizontal 5.25" x Vertical 5.75").

3. Using a metal saw or sheet scissors, cut the outline.

4. Secure the duct frame to the duct using the 4 provided sheet metal

screws.

STEP 2

STEP 4

5.25"

5.75"

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5. Unpack the R1r unit and reector.

6. Fasten the reector to the R1r unit using the 3 provided nuts and a 1/4"

nutdriver.

7. Remove the lamp from its packaging.

NOTE: Wear the provided cotton gloves for the following steps.

Fingerprints on the lamp will negatively impact lamp performance.

8. Carefully plug the lamp to the lamp connector. The plug is designed so

that it can only be installed one way. You may have to rotate the socket

90° to line up the pins with the holes. The connector will t into position.

9. Place the lamp on the clamp.

10. Slide the R1r unit into the duct frame ledge and swing it closed. Fasten

the safety lock at the top using a at screwdriver.

STEP 6

STEP 9

STEP 10

11. Plug the two wires of power cord to the furnace 24VAC power supply or

the step-down transformer (sold separately).

12. Plug the barrel connector of the power cord to the unit and secure

the connector by tightening its cap. The R1r will automatically begin

purifying.

You can now enjoy great indoor air quality

with your new R1r!

STEP 12

Instruction Manual for R1r

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OPERATION

How to Operate your Product

The R1r is an automatic unit: once it’s installed and plugged in, it immediatly turns ON on its own.

CAUTION: The suggested operating temperature range is 10 to 66°C (50 to 150°F). Operating the R1r outside this range will

result in decreased performance.

How to Read the Ballast Display

Once the power has been reconnected the ballast LED will illuminate as will the UV Lamp. In the event the LED status light is

OFF this signals that there is either no power going to the ballast or the ballast has failed. Flashing LED (once every second) is

a reminder that lamp has been running for 8,500 hrs (1 year). Reset timer and consider changing lamp after 17,000 hrs (2 years)

of continuous usage. Use provided sticker with lamp to identify lamp change date.

Normal Operation

SOLID RED: In operation, system OK.

FLASHING RED (once every second): Lamp has been running for 8,500 hrs (1 year).

FLASHING RED (twice every second): Lamp failure.

FLASHING RED (three times every second): Ballast failure.

FLASHING RED (four times every second): Low voltage (under 18V).*

FLASHING RED (ve times every second): High voltage (over 30V).*

* Connects to a Step Down Transformer (sold separately).

How to Reset your Product and its Lamp Timer

After installing a new lamp, make sure the timer function is reset.

Step by Step Product and Lamp Timer Reset

1. On the ballast, press and hold for 3 seconds the reset button until LED

blinks. The timer has now been reset.

STEP 1

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MAINTENANCE

How to Replace Lamp(s)

Replacing lamps on the R1r is quick and easy. Simply turn off the power source, remove unit from duct, remove and dispose

of old lamp, replace with new Sanuvox branded UV lamp, replace unit in duct and turn power source back on. See below for

detailed step by step instructions.

CAUTION: In order to avoid reduced performance of lamp(s), do not touch lamp glass without gloves.

Step by Step Lamp Replacement

1. To replace a lamp, loosen the power cord cap and unplug it.

STEP 1

2. Turn the safety lock open using a at screwdriver and swing the unit out

of the frame.

3. Unplug the lamp and safely dispose of it.

4. Remove the replacement lamp from its packaging.

NOTE: Wear the provided cotton gloves for the following steps.

Fingerprints on the lamp will negatively impact lamp performance.

5. Carefully plug the lamp to the lamp connector inside. The plug is

designed so that it can only be installed one way. You may have to

rotate the socket 90⁰ to line up the pins with the holes. The connector

will t into position.

6. Place the lamp on the clamp.

7. Place the unit back on its duct frame and swing it closed. Secure the

lamp by turning the safety lock closed.

STEP 2

STEP 3

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ULTRAVIOLETS

Ultraviolet wavelengths (UV) emitted by Sanuvox units and systems are identical to ultraviolets produced by the sun. UVC

damage nucleic acids (DNA/RNA) of microorganisms, which inactivates them. Unlike conventional UV lamps on the market,

Sanuvox units and systems use a patented process that delivers a maximum dose of UV to the moving air stream or surfaces.

CAUTION: Never expose eyes or skin to an operating UV lamp.

STORAGE

The R1r is an in-duct unit working continuously and automatically and therefore, requires no specic storage.

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE

The product is rated at 24 VAC, 50/60Hz, 17W.

See product label to conrm power consumption of your specic unit or system.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY.

DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE

PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO

MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

How to Clean your Product

For optimal performance, the lamp(s) should be kept free of dust and residue deposit: clean every two to three months with a

soft tissue and mild soap or alcohol based solution. Always spot test the cleaner to make sure it does not damage the surface.

CAUTION: Under no circumstance should water be sprayed or splashed onto the product.

Instruction Manual for R1r

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TROUBLESHOOTING

If your product is not working properly, refer to the following.

What you will need

A at head screwdriver and an ohmmeter.

Step by Step UV Lamp Continuity Test

STEP 2 1. Take the lamp out of the duct. First remove the unit from its frame.

Then disconnect the lamp from its connector and remove it from its clip.

2. Using an ohmmeter place 1 probe on 1 of the 4 pins and by sensing the

3 remaining pins, 1 should have continuity. Make sure the 2 remaining

pins also have continuity.

The 4 pins are in a rectangle pattern. The 2 pins that form the 2 short

sides of the rectangle are the pins that have continuity through the lamp

element.

NOTE: The R1r error code is determined by the LED ashing pattern on the ballast. The ashing pattern on the ballast is determined by the number of LED

blinks (1 to 5) followed by a 1 second pause. This pattern will repeat over and over until the error code is cleared.

Problem Possible Cause Solution

Error Code 1 (EC1) - Lamp has reached over 8,500 hrs (1 year)

of operation.

- Reset lamp timer if lamp has run only for 8,500 hrs (1 year), or

change lamp if lamp has been working for more than 17,000

hrs (2 years).

See Product and Lamp Timer Reset instructions on page

Error Code 2 (EC2) - Lamp has failed. - Press the reset button once to attempt to restart the lamp.

- Shut the power to the ballast (hard reset), wait 10 seconds and

turn the power back ON.

- Check lamp continuity.

See UV Lamp Continuity Test instructions on page 9.

- Get a genuine replacement lamp and reset lamp timer.

See Product and Lamp Timer Reset instructions on page

Error Code 3 (EC3) - Ballast has failed. - Press the reset button once to attempt to restart the ballast.

- Shut the power to the ballast (hard reset), wait 10 seconds and

turn the power back ON.

- Check power source to conrm that it is within specications

on product label.

- Get a replacement ballast.

Error Code 4 (EC4) - Voltage to the ballast is less than 18VAC.

- Power source (furnace control panel or

transformer) does not provide sufcient

power output (measured in VA).

- Measure the voltage being provided to the ballast.

- Install a dedicated transformer (MSCTFR12024 or equivalent)

that provides a minimum output of 20 VA at 24 VAC.

Error Code 5 (EC5) - Voltage to the ballast is over 30VAC.

- Power surge.

- Measure the voltage being provided to the ballast.

- Install a dedicated transformer (MSCTFR12024 or equivalent)

that provides a minimum output of 20 VA at 24 VAC.

Contact your contractor for all your needs in terms of replacement parts: power cord, ballast, UV lamp, brackets, etc.

Instruction Manual for R1r

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WARRANTY

You should rst read all instructions before attempting to use this product.

For this warranty to be valid, keep a copy of the proof of purchase.

UV lamp 2 years

Ballast 5 years

Other parts 5 years

A. This limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to

damage resulting from abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered

manufacturing defects under this warranty.

SANUVOX IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidential or consequential damages or limitation on how long an implied warranty last, so

the above limitations or exclusions may not apply to you. This warranty gives specic legal rights, and you also may have other rights which vary from

jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.

B. At its option, SANUVOX will repair or replace this product if it is found to be defective in material or workmanship.

C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.

D. This warranty does not cover the lters, pre-lters or other accessories (if included), except for material or workmanship defects.

Call us toll-free at 1-888-726-8869 or email: [email protected]

Please be sure to specify product name.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT

TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING

CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

CUSTOMER SERVICE

TO ORDER REPLACEMENT PARTS

PLEASE CONTACT YOUR CONTRACTOR OR SANUVOX CUSTOMER SERVICE

Toll-Free Phone #: 1-888-726-8869

Email: [email protected]

Website: www.sanuvox.com