Elo 5553L 55" Interactive Digital Signage User guide

Brand: Elo

Model: 5553L 55" Interactive Digital Signage

Category: TVs & monitors

Type: User guide

User Manual – IDS ET6553L/ET5553L

UM600326 Rev.H, page 1 of 41

USER MANUAL

Elo Touch Solutions

IDS ET6553L/ET5553L Display

User Manual – IDS ET6553L/ET5553L

UM600326 Rev.H, page 2 of 41

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or

by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties

with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments

Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and EloView are trademarks of Elo and its Affiliates.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev.H, page 3 of 41

Table of Contents

Section 1: Introduction ............................................................................................................................................................................................................................... 4

Section 2: Unpacking ................................................................................................................................................................................................................................. 5

Section 3: IDS Display Installation ............................................................................................................................................................................................................. 8

Section 4: Mounting Information .............................................................................................................................................................................................................. 11

Section 5: Operation ................................................................................................................................................................................................................................ 18

Section 6: Maintenance Information ........................................................................................................................................................................................................ 29

Section 7: Technical Support ................................................................................................................................................................................................................... 30

Section 8: Regulatory Information ............................................................................................................................................................................................................ 31

Section 9: Warranty Information............................................................................................................................................................................................................... 38

Section 10: Appendix A ............................................................................................................................................................................................................................ 39

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 4 of 41

Section 1: Introduction

Product Description

Your new Interactive Digital Signage (IDS) Display combines Elo Touch Solutions reliable performance with the

latest developments in touchscreen technology and display design. This combination of features creates a natural

flow of information between a user and the IDS Display.

This IDS Display incorporates a 10-bit color, active matrix thin-film-transistor, and digital signage LCD panel to

provide superior display performance. It outputs 4K resolution (3840 x2160) suitable for displaying graphics and

images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in

speakers and headphone output capability, Touch On-Screen Display (OSD) controls, and a family of IDS

computer modules.

Elo Computer modules can be installed to the back of the IDS Display to convert it into an IDS All-in-One

touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your

unit and prevent risks to user safety.

For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these IDS

Displays.

This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before

setting up and powering on your new IDS Display, read through this manual, especially the Installation, Mounting,

and Operation chapters.

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to

the Instructions.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 5 of 41

Section 2: Unpacking

Unpacking the Interactive Digital Signage (IDS) Display

To unpack the IDS, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks

should be at the ‘bottom’.

2. Unlock and remove all 4 hinged plastic locks.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 6 of 41

3. Once the locks are removed, lift the cartons top lid off the bottom frame.

4. With the top lid removed, you now have access to the IDS Display and the included accessories.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 7 of 41

Verify that the box contains:

• IDS ET6553L/ET5553L IDS Display:

• HDMI 2.0 cable

• USB 3.0 cable (Type A plug to Type B plug)

• power cable, IEC 60320-C13 to NA plug

• power cable, IEC 60320-C13 to EU/KR plug

• power cable, IEC 60320-C13 to UK plug

• Serial 3.5mm male to Serial DB9 female cable

• Energy label according to EU Regulation 1062/2010

• Quick Install Guide

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 8 of 41

Section 3: IDS Display Installation

Connector Panel and Interfaces

Remove the cable cover located on the back-right side of the IDS Display (when viewed in landscape

orientation) to access the connector panel.

IDS Display I/O ports

Optional Expansion Bay

(Elo Conference Hub)

HDMI 1

HDMI 2

DisplayPort

Touch USB

OSD Remote

Serial RS-232

Audio Out

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 9 of 41

IDS Display: Connecting to an External Computer

1. Connect the included HDMI cable (or your own or DisplayPort cable) between the monitor and the video

source.

2. Connect the USB touch cable between the monitor and your host PC.

3. Select the correct power cable for your region. Connect the cable from the IDS Display POWER IN connector

to the AC power source.

4. As soon as power is detected, the monitor will turn on.

5. In order to access the power, OSD menu and Video Select button, open the door that is located on the right

side of the monitor.

Power

OSD Menu

Video Select

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 10 of 41

IDS Display: Connecting to the Elo Computer Module (ECM)

1. Remove the cover in order to expose the computer module docking area.

2. Slide the Elo Computer Module into the bay and secure the ECM with the locking screws.

a. Note: The ECM can be plugged in while there is power the monitor.

3. As soon as video is detected, the monitor will begin to display the content.

Visit the Elo Touch Solutions website www.elotouch.com for:

• Updates to the monitor firmware

• Detailed driver installation guides

• Touch drivers for other operating systems

TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host

computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 11 of 41

Section 4: Mounting Information

Note: It is strongly recommended that at least two people handle, lift, or move the IDS

Display.

Note: Do not leave the IDS Display facing down for long periods of time as this will cause

permanent damage to the LCD panel.

Mounting Orientations

The following mounting orientations are supported: landscape, portrait and tabletop.

Landscape Orientation

When mounting the IDS Display in landscape orientation, ensure that the Elo logo appears in the same location as the pictures below.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 12 of 41

Portrait Orientation

When rotating the IDS Display to portrait orientation, ensure that the Elo logo appears in the same location as the pictures below. The IO ports

will be located at the bottom.

Tabletop

When the IDS Display is used in tabletop application, support the IDS Display using the VESA mounting pattern on the rear to support the

weight of the IDS Display. Additional support around the edge may also be added if desired to maintain flatness of the touch screen.

Cooling methods must be put in place to ensure that the air temperature beneath the monitor does not exceed the operating specifications.

Refer to the Operating & Storage Conditions section for tabletop mode requirements.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 13 of 41

Tilt Mode

The IDS Display can support a tilt of 15º.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 14 of 41

Rear VESA Mount

A four-hole, 600x600mm and 400x400mm mounting pattern is provided on the rear of the IDS Display.

The VESA FDMI-compliant mounting are coded

- VESA MOUNT PER MIS-F, 400 x 400mm, M6

- VESA MOUNT PER MIS-F, 600 x 600mm, M8

Refer to www.elotouch.com for dimensional drawings.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 15 of 41

Optional Mounting Methods

An optional low profile wall-mount kit is available for the IDS ET6553L/ET5553L Displays. Detailed information is available on the

marketing specification drawing at www.elotouch.com.

Elo Low Profile Wall Mount kit:

P/N E282876 and Drawing MS602094 for IDS ET6553L

P/N E727774 and Drawing MS602320 for IDS ET5553L

Consult the wall mount user guide for detailed installation information.

Audio speaker mounting in portrait orientation (optional)

When the IDS display is mounted in portrait mode, relocate the top-right side speaker to the lower-left side to have better natural stereo

performance.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 16 of 41

1. Remove the mounting screw of the speaker and slide the speaker downward to disengage the mounting hooks. Pull the

speaker downward enough so the cable connector is exposed and disengage the connector.

2. Remove the mounting screw from the mounting cover on the top right of the IDS Display and slide the cover downward to

disengage the mounting hooks.

Cable

Connector

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 17 of 41

3. Install the speaker into the new location by connecting the speaker cable connector. Then insert the cable and connector

through the hole and slide the speaker down from the top so both hooks are engaged with the slots in the back cover.

Reinstall the mounting screw.

4. Install the cover removed in step 2 in the old speaker location by sliding it in so the hooks engage the slots in the back

cover and then install the mounting screw.

Slide cable connector into this hole

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 18 of 41

Section 5: Operation

Power

To turn the IDS Display on or off, press the power button once. If a computer module is installed, then the computer module will also turn on with the monitor.

For proper shut down of the computer module, follow the computer modules operating systems normal power off procedure.

The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications available

on the Elo website www.elotouch.com.

Touching the screen will bring the system out of MONITOR SLEEP mode.

If long periods of disuse are planned, unplug the AC power cable to save power.

The maximum voltage, frequency and current for the IDS Display are provided in the power ratings table below:

Operating Voltage

Range

Operating Frequency

Range

100 - 240Vac

50/60 Hz

Usage Duty Cycle

In order to save energy and extend life of the display, Elo recommends shutting off the display when not in use. A number of tools, such as

Content Management System (CMS) player applications, Operating System settings and the Real Time Clock feature on the On-Screen

Display Menu (OSD) within the IDS display can be used for this task.

Touch Technology

When connected to Windows 10 computer, the IDS Display will report simultaneous touches per the product specification.

TouchPro supports up to 40 touch

Infrared support up to 20 touch

The IDS Display product specification can be found by visiting https://www.elotouch.com/

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 19 of 41

Video Information

An LCD panels native resolution is its width and height measured in number of pixels.

In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels

native resolution. See the display specifications on the Elo website www.elotouch.com to find your IDS Displays native resolution. Operating in

other resolutions will degrade video performance and is not recommended.

For computer output resolutions at non-native resolutions, the monitor will scale the video to panel’s native resolution. For smaller input video

resolutions, this involves “stretching” the input image in the X- and Y-dimensions to fit the panel. For larger input video resolutions, this

involves “compressing” the input image in the X- and Y-dimensions to fit the panel. An unavoidable byproduct of the scaling algorithms is a

loss of fidelity when the computers output video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when

viewing feature-rich images at close distances (for example images containing small-font text).

Your IDS Display will likely not require any video adjustments.

User Manual – IDS ET6553L/ET5553L

UM600326 Rev. H, page 20 of 41

Touch On-Screen Display (OSD)

This monitor uses an easy-to-navigate Touch OSD interface. Use the settings menu in the sidebar to adjust the IDS Display settings

Example of the Popup OSD Menu:

All IDS Display adjustments made through the OSD are automatically stored as soon as they are entered. This feature saves you from having

to reset your choices every time the IDS Display is unplugged or powered off and on or if there is a power failure.

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Elo 5553L 55" Interactive Digital Signage User guide

Brand: Elo

Model: 5553L 55" Interactive Digital Signage

Category: TVs & monitors

Type: User guide

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Elo 5553L 55" Interactive Digital Signage User guide

Elo 5553L 55" Interactive Digital Signage User guide

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