9
Solving Problems .................................................................................................................................... 237
Checking for Software Updates........................................................................................................ 237
Product Status Messages ................................................................................................................ 238
Message Appears Prompting You to Reset Ink Levels..................................................................... 240
Running a Product Check ................................................................................................................ 241
Resetting Control Panel Defaults ..................................................................................................... 243
Solving Setup Problems ................................................................................................................... 243
Noise After Filling the Ink............................................................................................................. 244
Software Installation Problems .................................................................................................... 244
Control Panel Setup Problems .................................................................................................... 245
Solving Network Problems ............................................................................................................... 245
Product Cannot Connect to a Wireless Router or Access Point .................................................. 245
Network Software Cannot Find Product on a Network................................................................. 247
Product Does Not Appear in Mac Printer Window ....................................................................... 248
Wireless Network Connection is Unstable on a Mac ................................................................... 249
Cannot Print Over a Network....................................................................................................... 249
Cannot Scan Over a Network ...................................................................................................... 250
Solving Copying Problems ............................................................................................................... 251
Product Makes Noise, But Nothing Copies.................................................................................. 251
Product Makes Noise When It Sits for a While............................................................................. 252
Solving Paper Problems................................................................................................................... 252
Paper Feeding Problems............................................................................................................. 252
Paper Jams Inside the Product.................................................................................................... 253
Paper Ejection Problems ............................................................................................................. 253
Solving Problems Printing from a Computer..................................................................................... 253
Nothing Prints.............................................................................................................................. 254
Product Icon Does Not Appear in Windows Taskbar ................................................................... 254
Printing is Slow ............................................................................................................................ 255
Solving Page Layout and Content Problems.................................................................................... 257
Inverted Image............................................................................................................................. 257
Too Many Copies Print ................................................................................................................ 257
Blank Pages Print ........................................................................................................................ 258
Incorrect Margins on Printout....................................................................................................... 258