BIXOLON SRP-380 User manual

User’s Manual

SRP-383

THERMAL RECEIPT PRINTER

Rev. 1.01

http://www.bixolon.com

SRP-383

Introduction

SRP-383 printers have been designed to be connected to various types of electronic devices

such as POS (Point Of Sales), and computer peripheral devices.

※

The main features of the printer are as follows

1. THERMAL RECEIPT PRINTER

2. Low-noise thermal transfer method printing

3. Maximum 200mm/s printing speed

4. 147 x 200 x 148 (W X D X H)

5. Serial/Dual Serial/Ethernet/Powered USB/WLAN/Bluetooth communication

6. Equipped with data buffer (receives print data even while printing)

7. Can print a range of barcodes

8. Range of printing density selectable

(controlled with virtual memory switch management)

It is advisable to read the contents of this manual carefully before using the printer for the first

time.

※

Use only authorized supplies that can be trusted!

- We are not responsible for quality and service for damage caused by the use of

unauthorized products (or recycled ones).

Rev. 1.01

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SRP-383

Safety Information

Warning: Warnings must be heeded carefully in order to prevent serious

physical harm.

Caution: Cautions must be heeded in order to prevent minor injuries, equipment

damage, or data loss.

Symbol Information

DC (Direct current)

Error, Warning

Paper Feeding

Stand-By

USB

Ethernet

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SRP-383

Table of Contents

1. Installing Printer and Getting Started ................................................................................. 5

1-1 Unpacking ......................................................................................................................... 5

1-2 Interface ............................................................................................................................ 7

1-2-1 USB Interface ........................................................................................................ 7

1-2-2 Ethernet Interface.................................................................................................. 8

1-2-3 Serial Interface (RS-232C) .................................................................................... 9

1-2-4 Wireless LAN Interface ....................................................................................... 11

1-2-5 Bluetooth Interface .............................................................................................. 12

1-2-6 Powered USB Interface ....................................................................................... 13

1-3 Drawer Kick-out Port ....................................................................................................... 14

1-4 Connecting Power Supply ............................................................................................... 15

1-5 Reconfiguration of Printer................................................................................................ 17

1-5-1 Dip Switch 1 ........................................................................................................ 17

1-5-2 Dip Switch 2 ........................................................................................................ 18

1-5-3 Adjusting print speed and density by virtual memory switch setting .................... 19

1-6 Installing & Replacing Paper ........................................................................................... 20

1-7 Recommended Papers ................................................................................................... 23

1-8 Removing Paper Jam ...................................................................................................... 24

1-9 Using Printer Functions ................................................................................................... 25

2. Self-Test .............................................................................................................................. 26

3. Hexadecimal Dumping ....................................................................................................... 28

4. Cleaning Printer .................................................................................................................. 29

5. Specifications ..................................................................................................................... 30

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SRP-383

1. Installing Printer and Getting Started

1-1 Unpacking

• Check the following contents list, and contact your dealer for assistance if any item is

missing or incorrect.

- Product

SRP-383

- Standard Components

AC/DC Adaptor

Power Cord

Installation Guide

Roll Paper

CD

Cover Cable

- Optional Components

Serial Cable

(9pin - 9pin)

Serial Cable

(9pin - 25pin)

USB A-B Cable

Rev. 1.01

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SRP-383

Powered USB Cable

(Standard)

Powered USB Cable

(Y-USB-B)

Rev. 1.01

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SRP-383

1-2 Interface

• Connect the printer to the host computer using the right interface cable that complies with

the specifications of the interface

1-2-1 USB Interface

Pin No.

Signal Name

Designation (Color)

Function

Shell

Shield

Drain Cable

Frame Ground

1

VBUS

RED

Host Power

2

D-

WHITE

Data Line (D-)

3

D+

GREEN

Data Line (D+)

4

GND

BLACK

Signal Ground

Caution

After turning off the power switch of printer, connect and

disconnect the communication cable.

Drawer(DK) Port

Power Port

USB Port

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SRP-383

1-2-2 Ethernet Interface

Pin No.

Signal Name

Designation (Color)

Function

1

TD+

WHITE ORANGE

Transmit +

2

TD-

ORANGE

Transmit -

3

CT

WHITE GREEN

Center tap

4

NC

BLUE

-

5

NC

WHITE BLUE

-

6

NC

GREEN

7

RD+

WHITE BROWN

Receive +

8

RD-

BROWN

Receive -

Note

- You can access information such as IP, Mac, etc., by pressing the

Ethernet function key.

- Refer to the Ethernet User’s Manual that is available from the

BIXOLON website for more detailed information.

Caution

After turning off the power switch of printer, connect and

disconnect the communication cable.

Ethernet Port

Drawer(DK) Port

Power Port

USB Port

Function Key

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SRP-383

1-2-3 Serial Interface (RS-232C)

1-2-3-1 Single Interface

Pin No.

Signal Name

Direction

Function

1

FG

-

Frame Ground

2

TxD

Output

Transmit Data

3

RxD

Input

Receive Data

4

RTS

Output

Ready To Send

6

CTS

Input

Clear To Send

7

SG

-

Signal Ground

20

DTR

Output

Data Terminal Ready

Caution

After turning off the power switch of printer, connect and disco

nnect the communication cable.

Power Port

Serial Cable Port

USB Port

Drawer(DK) Port

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SRP-383

1-2-3-2 Dual Interface

DSUB 9pin

Pin No.

RJ45

Pin No.

Signal Name Direction Function

1

NC

-

2

TxD

Output

Transmit Data

3

RxD

Input

Receive Data

5

GND

-

Signal Ground

6

DTR

Output

Data Terminal Ready

7

CTS

Input

Clear To Send

8

RTS

Output

Ready To Send

9

-

NC

-

Caution

After turning off the power switch of printer, connect and disco

nnect the communication cable.

Serial Cable Port

Power Port

USB Port

Drawer(DK) Port

Ethernet Port

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SRP-383

1-2-4 Wireless LAN Interface

1) Wireless LAN Communication Specifications

Item

Specifications

Frequency

2.4GHz / 5GHz

Protocol

802.11 a/b/g/n

2) Connecting Wireless LAN

Printer can be connected to terminal devices with wireless LAN communication

capability (PDA, PC, smartphone, tablet PC, etc.).

Note

Refer to the Wireless Wireless LAN Connection Manual for more

detailed instructions about how to establish the connection.

Wireless LAN

Interface

USB Port

Drawer(DK) Port

Power Port

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SRP-383

1-2-5 Bluetooth Interface

1) Bluetooth Communication Specifications

Item

Specifications

Frequency

2.402~2.480 GHz

Version

4.2

2) Bluetooth Connection

Printer can be connected to terminal devices with Bluetooth communication capability

(PDA, PC, smartphone, tablet PC, etc.)

Note

Refer to the Bluetooth Connection Manual for more detailed instructions

about how to establish the connection.

Bluetooth

Interface

USB Port

Drawer(DK) Port

Power Port

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SRP-383

1-2-6 Powered USB Interface

Pin No.

Signal Name

Function

Shield

Prevent Noise

1

PGND

Main Power Ground

2

VPP24V

Main Power

3

GND

Signal ground

4

D+

Data Line (D+)

5

D-

Data Line (D-)

6

VBUS

Host Power

7

VPP24V

Main Power

8

PGND

Main Power Ground

Note

- Refer to www.powered.org for detailed information related to the

specifications of cable and port.

- Do not apply SMPS 24V when using powered USB.

(Powered USB uses its own power.)

- In case of using Powered USB interface, the other USB interface

provided by default is not useful. (In this case, USB communication is

only available through the Powered USB)

Powered USB

Interface

USB Port

Drawer(DK) Port

Power Port

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SRP-383

1-3 Drawer Kick-out Port

• Connect the cash drawer connection cable to the drawer kick-out port on the rear side

of the printer.

Pin No.

Signal Name

Direction

1

Frame Ground

-

2

Drawer Kick-out Drive Signal 1

Output

3

Drawer Open/Close Signal

Input

4

+24V

-

5

Drawer Kick-out Drive Signal 2

Output

6

Signal Ground

-

Caution

- Use a cash drawer that meets the printer specifications.

Using a cash drawer that is inappropriate to the specs or using

it as a power supply for a separate device may result in

damage to the product

- Do not connect a telephone line to the drawer kick-out

port. Otherwise, the telephone line and the computer

may be damaged.

- Do not allow a foreign object such as a conductor to touch

the cash drawer port. This may result in damage to the product

- Make sure to use a cash drawer with an internal coil resistance of

24 Ω or higher. (The maximum current is 1A.)

- The open signal time for the cash drawer should not exceed 0.8

seconds. After opening the cash drawer, make sure to idle for at

least 3.2 seconds (at least 4 times that of the open signal time)

before operating it.

Drawer(DK) Port

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SRP-383

1-4 Connecting Power Supply

1) Make sure the product is turned off before connecting the power supply.

2) Connect the power cable with the flat side pointing to the outside of the printer, as shown

in the diagram below.

Power Port

Power Cable

Power Port

Power Cable

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SRP-383

Caution

- Only use a power supply provided by Bixolon. Bixolon shall

bear noresponsibility for damage caused by using a third-party

power supply.

- Check the power supply’s label to check its electronic specs.

- When removing the power supply, make sure you have a firm

grasp of the plug terminal of the power cable and the printer

and pull horizontally.

- When connecting or disconnecting power, make sure to remove

the power supply from the power outlet before removing.

- Pay attention to the direction in which you insert the power

cable.

Warning

Do not connect a voltage out of the specifications of the power

supply. It can cause damage to the product or a fire.

O

X

Rev. 1.01

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SRP-383

1-5 Reconfiguration of Printer

• This product supports dip switch. In order to change the product settings, change the dip

switch setting or use the virtual memory switch utility. Use virtual memory switch

management function for self-diagnosis.

1-5-1 Dip Switch 1

1) Serial / Dual Serial Interface

Switch

Function

ON

OFF

Default

1-1

Auto Line Feed

Enable

Disable

OFF

1-2

Flow Control

XON/XOFF

DTR/DSR

OFF

1-3

Data Length

7-bit

8-bit

OFF

1-4

Parity Check

Yes

No

OFF

1-5

Parity Selection

EVEN

ODD

OFF

1-6

Baud Rate Selection

(bps)

Refer to the following Table 1

OFF

1-7

ON

1-8

OFF

2) USB / Ethenet / WLAN / Bluetooth / Powered USB Interface

Switch

Function

ON

OFF

Default

1-1

Auto Line Feed

Enable

Disable

OFF

1-2

Reserved

-

OFF

1-3

Reserved

-

OFF

1-4

Reserved

-

OFF

1-5

Reserved

-

OFF

1-6

Reserved

-

OFF

1-7

Reserved

-

ON

1-8

Reserved

-

OFF

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SRP-383

1-5-2 Dip Switch 2

1) All Interface

Switch

Function

ON

OFF

Default

2-1

Reserved

-

OFF

2-2

Reserved

-

OFF

2-3

Internal Bell Control

Disable

Enable

OFF

2-4

Auto Cutter Selection

Disable

Enable

OFF

2-5

Printing Density Refer to the following Table 2

OFF

2-6

OFF

2-7

Near End Sensor

Control

Disable Enable

OFF

2-8

Auto External Buzz

Enable

Disable

OFF

2) Table1 – Baud rate(bps) Selection

Transmission Speed

1-6

1-7

1-8

Default

2400

ON

OFF

9600

4800

ON

OFF

ON

9600

OFF

ON

OFF

19200

OFF

38400

OFF

ON

57600

OFF

ON

115200

ON

* Please set up 9,600bps for baud rate of the dual serial interface.

3) Table2 – Adjusting print density and speed by selecting dip switch

Dip Switch Selection

Print Speed Level Print Density Level

2 - 5

2 - 6

OFF

4 (High Speed)

1 (Light)

OFF

ON

3

2

ON

OFF

2

3

ON

1 (Low Speed)

4 (Dark)

* The default value is Dip Switch OFF/OFF (speed 4, density 1).

.

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SRP-383

1-5-3 Adjusting print speed and density by virtual memory switch setting

Print Speed

Selection

Printing Density

Selection 1

Selection 2

Selection 3

Selection 4

Remark

4 (fast)

1

2

3

4

1 (Light)

~ 16 (Dark)

3

5

6

7

8

2

9

10

11

12

1 (slow)

13

14

15

16

Note

- Using the virtual memory switch setting, you can adjust the print speed

in four steps and the print density in 16 steps.

(ex. speed selection 2, density selection 4  outcome density 12)

- Use unified utility or self-test mode to change the virtual memory

switch setting. When adjusting by virtual memory, the speed / density

value set by the dip switch is not applied.

- Refer to the utility and service manual for more information.

Caution

Make sure to turn the printer off and on again after using

the virtual memory switch utility to adjust the settings of the

product.

To change the DIP switch setting, turn off the printer power.

Changing the DIP switch setting while the power is on may cause a short

circuit and result in printer malfunction.

Rev. 1.01

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SRP-383

1-6 Installing & Replacing Paper

1) Open the paper roll cover by pressing the Cover-Open button.

Caution

Do not open the print cover while the printer is operating,

otherwise the printer may be damaged.

Rev. 1.01

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