ZyXEL NSW100-28 User guide

Default Login Details

User’s Guide

NSW Series

NSW100-10P / NSW100-10 / NSW100-28P / NSW100-28 / NSW200-28P

Nebula Cloud-Managed (PoE) Switch

LAN IP Address http://DHCP-assigned IP or

a configured static IP address

User name admin

Password Assigned by the NCC when

the NSW is registered with the

NCC.

or

1234

Version 1.00 Edition 2, 04/2017

NSW Series User’s Guide

2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a system managing a series of products. Not all products support all features.

Menushots and graphics in this book may differ slightly from what you see due to differences in release

versions or your computer operating system. Every effort has been made to ensure that the information

in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide shows how to connect the managed device, such as the Nebula AP, gateway

or security gateway.

• Online Help

Click the help link for a description of the fields in the NSW menus.

•More Information

Go to support.zyxel.com to find other information on the NSW

.

Contents Overview

NSW Series User’s Guide

3

Contents Overview

User’s Guide ........................................................................................................................................7

Getting to Know Your NSW .................................................................................................................... 8

Hardware Installation and Connection ............................................................................................. 13

Hardware Panels .................................................................................................................................. 17

Technical Reference ........................................................................................................................24

The Web Configurator ......................................................................................................................... 25

Status ...................................................................................................................................................... 30

Basic Setting .......................................................................................................................................... 32

VLAN ...................................................................................................................................................... 42

Maintenance ........................................................................................................................................ 49

Diagnostic ............................................................................................................................................. 58

Troubleshooting .................................................................................................................................... 60

Table of Contents

NSW Series User’s Guide

4

Table of Contents

Contents Overview .............................................................................................................................3

Table of Contents.................................................................................................................................4

Part I: User’s Guide............................................................................................7

Chapter 1

Getting to Know Your NSW..................................................................................................................8

1.1 Introduction ....................................................................................................................................... 8

1.1.1 Hardware Comparison ........................................................................................................... 8

1.1.2 Management .......................................................................................................................... 9

1.2 Applications ...................................................................................................................................... 9

1.2.1 Backbone Application ........................................................................................................... 9

1.2.2 Bridging Example .................................................................................................................. 10

1.2.3 IEEE 802.1Q VLAN Application Examples ........................................................................... 11

1.3 Ways to Manage the NSW ............................................................................................................ 11

1.4 Good Habits for Managing the NSW ...........................................................................................12

Chapter 2

Hardware Installation and Connection ...........................................................................................13

2.1 Installation Scenarios ...................................................................................................................... 13

2.2 Desktop Installation Procedure .................................................................................................... 13

2.3 Mounting the NSW on a Rack ...................................................................................................... 14

2.3.1 Rack-mounted Installation Requirements .......................................................................... 14

2.3.2 Attaching the Mounting Brackets to the NSW ................................................................... 14

2.3.3 Mounting the NSW on a Rack ............................................................................................. 15

Chapter 3

Hardware Panels................................................................................................................................17

3.1 Front Panel ...................................................................................................................................... 17

3.1.1 Gigabit Ethernet Ports .......................................................................................................... 17

3.1.2 PoE .......................................................................................................................................... 18

3.1.3 Combo Port ........................................................................................................................... 18

3.1.4 Transceiver Slots .................................................................................................................... 19

3.1.5 Console Port .......................................................................................................................... 20

3.2 Rear Panel ....................................................................................................................................... 21

3.2.1 Power Connector ................................................................................................................. 21

3.3 LEDs ................................................................................................................................................ 22

Table of Contents

NSW Series User’s Guide

5

Part II: Technical Reference...........................................................................24

Chapter 4

The Web Configurator........................................................................................................................25

4.1 Overview ......................................................................................................................................... 25

4.2 System Login ................................................................................................................................... 25

4.3 The Status Screen .......................................................................................................................... 26

4.4 Saving Your Configuration ............................................................................................................. 27

4.5 Switch Lockout ............................................................................................................................... 28

4.6 Resetting the NSW ......................................................................................................................... 28

4.7 Logging Out of the Web Configurator .......................................................................................28

4.8 Help ................................................................................................................................................. 29

Chapter 5

Status...................................................................................................................................................30

5.1 Status ................................................................................................................................................ 30

Chapter 6

Basic Setting.......................................................................................................................................32

6.1 Overview ......................................................................................................................................... 32

6.1.1 What You Can Do ................................................................................................................. 32

6.2 System Information ...................................................................................................................... 32

6.3 IP Setup for NSW100 Series ............................................................................................................ 34

6.4 IP Setup for NSW200-28P ................................................................................................................ 35

6.4.1 Management IP Address ..................................................................................................... 35

6.4.2 IP Status Details ...................................................................................................................... 36

6.4.3 IP Configurations ................................................................................................................... 37

6.5 Port Setup ....................................................................................................................................... 39

6.6 DNS ................................................................................................................................................... 41

Chapter 7

VLAN....................................................................................................................................................42

7.1 Overview ......................................................................................................................................... 42

7.1.1 What You Can Do ................................................................................................................. 42

7.2 VLAN Status .................................................................................................................................... 42

7.2.1 VLAN Details ......................................................................................................................... 43

7.3 VLAN Configuration ...................................................................................................................... 44

7.4 Configure a Static VLAN .............................................................................................................. 44

7.5 Configure VLAN Port Settings ...................................................................................................... 46

Chapter 8

Maintenance......................................................................................................................................49

8.1 Overview ......................................................................................................................................... 49

Table of Contents

NSW Series User’s Guide

6

8.1.1 What You Can Do ................................................................................................................. 49

8.2 The Maintenance Screen ............................................................................................................ 49

8.2.1 Erase Running-Configuration .............................................................................................. 50

8.2.2 Save Configuration .............................................................................................................. 51

8.2.3 Reboot System ...................................................................................................................... 51

8.3 Firmware Upgrade ....................................................................................................................... 52

8.4 Restore a Configuration File ....................................................................................................... 53

8.5 Backup a Configuration File ........................................................................................................ 54

8.6 Tech-Support .................................................................................................................................. 54

8.7 Technical Reference ...................................................................................................................... 55

8.7.1 FTP Command Line ............................................................................................................... 55

8.7.2 Filename Conventions ......................................................................................................... 55

8.7.3 FTP Command Line Procedure ........................................................................................... 56

8.7.4 GUI-based FTP Clients ........................................................................................................... 57

Chapter 9

Diagnostic...........................................................................................................................................58

9.1 Overview ......................................................................................................................................... 58

9.2 Diagnostic ...................................................................................................................................... 58

Chapter 10

Troubleshooting..................................................................................................................................60

10.1 Power, Hardware Connections, and LEDs ................................................................................. 60

10.2 NSW Access and Login ................................................................................................................ 61

10.3 NSW Configuration ....................................................................................................................... 62

Appendix A Customer Support ....................................................................................................... 63

Appendix B Legal Information......................................................................................................... 69

Index...................................................................................................................................................75

7

PART I

User’s Guide

NSW Series User’s Guide

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CHAPTER 1

Getting to Know Your NSW

1.1 Introduction

This chapter introduces the main features and applications of the NSW. The NSW Series consists of the

following models:

• NSW100-10P

• NSW100-10

• NSW100-28P

• NSW100-28

• NSW200-28P

1.1.1 Hardware Comparison

The following is a hardware comparison table.

See the Quick Start Guide for how to make hardware connections.

Table 1 The NSW Series Comparison Table

MODEL

NSW100-10P NSW100-10 NSW100-28P NSW100-28 NSW200-28P

Total Port Number 10 10 28 28 28

10/100/1000Base-T

Port

- Ports 1-8 - Ports 1-24 -

10/100/1000 Mbps

PoE Port

Ports 1-8 - Ports 1-24 - Ports 1-24

Combo Port

• Gigabit Ports

(Ethernet)

• Transceiver

Slots (100/1000

Mbps SFP)

Ports 9-10 Ports 9-10 Ports 25-28 Ports 25-28 -

Transceiver Slot

1000 Mbps/10G

(SFP+/DAC)

----Ports 25-28

Console Port Default baud rate

115200bps

Default baud rate

115200 bps

--

Default baud rate

115200 bps

PoE Maximum

Power

180W PoE power

budget

-

375W PoE power

budget

-

375W PoE power

budget

Chapter 1 Getting to Know Your NSW

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1.1.2 Management

The NSW needs an IP address for it to be managed over the network. The factory default IP address is

DHCP Client. To find the DHCP-assigned IP address, you must use the NCC, the ZON utility, or the console

port.

The NSW is a Nebula cloud-managed (PoE) switch. It is managed and provisioned by the NCC (Nebula

Control Center) when it is connected to the Internet and registered with the NCC.

Figure 1 NCC Management Example

You can check the system settings via the Web Configurator, the ZON (Zyxel One Network) utility and

the console port.

1.2 Applications

This section shows a few examples of using the NSW in various network environments.

1.2.1 Backbone Application

The NSW is an ideal solution for small networks where rapid growth can be expected in the near future.

The NSW can be used standalone for a group of heavy traffic users. You can connect computers and

servers directly to the NSW’s port or connect other switches to the NSW.

In this example, all computers can share high-speed applications on the server. To expand the network,

simply add more networking devices such as switches, routers, computers, print servers etc.

Chapter 1 Getting to Know Your NSW

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Figure 2 Backbone Application

1.2.2 Bridging Example

In this example, the NSW connects different company departments (RD and Sales) to the corporate

backbone. It can alleviate bandwidth contention and eliminate server and network bottlenecks. All

users that need high bandwidth can connect to high-speed department servers via the NSW. You can

provide a super-fast uplink connection by using a Gigabit Ethernet/mini-GBIC port on the NSW.

Moreover, the NSW eases supervision and maintenance by allowing network managers to centralize

multiple servers at a single location.

Figure 3 Bridging Application

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1.2.3 IEEE 802.1Q VLAN Application Examples

A VLAN (Virtual Local Area Network) allows a physical network to be partitioned into multiple logical

networks. Stations on a logical network belong to one group. A station can belong to more than one

group. With VLAN, a station cannot directly talk to or hear from stations that are not in the same group(s)

unless such traffic first goes through a router.

For more information on VLANs, refer to Chapter 7 on page 42.

1.2.3.1 Tag-based VLAN Example

Ports in the same VLAN group share the same frame broadcast domain thus increase network

performance through reduced broadcast traffic. VLAN groups can be modified at any time by adding,

moving or changing ports without any re-cabling.

Shared resources such as a server can be used by all ports in the same VLAN as the server. In the

following figure only ports that need access to the server need to be part of VLAN 1. Ports can belong to

other VLAN groups too.

Figure 4 Shared Server Using VLAN Example

1.3 Ways to Manage the NSW

Use any of the following methods to manage the NSW.

• NCC. With the NCC, you can remotely manage and monitor the NSW through a cloud-based

network management system. See the NCC User’s Guide for detailed information about how to

access the NCC and manage your NSW via the NCC.

• Web Configurator. This is recommended for everyday management of the NSW using a (supported)

web browser. See Chapter 4 on page 25.

• Command Line Interface. You can use commands to see the system settings.

• FTP. Use FTP for firmware upgrades and configuration backup/restore. See Section 8.7.1 on page 55.

Chapter 1 Getting to Know Your NSW

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1.4 Good Habits for Managing the NSW

Do the following things regularly to make the NSW more secure and to manage the NSW more

effectively.

• Change the NSW’s password through the NCC occasionally. Use a password that’s not easy to guess

and that consists of different types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working

configuration may be useful if the device becomes unstable or even crashes. If you forget your

password, you will have to reset the NSW to its factory default settings. If you backed up an earlier

configuration file, you would not have to totally re-configure the NSW. You could simply restore your

last configuration.

NSW Series User’s Guide

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CHAPTER 2

Hardware Installation and

Connection

2.1 Installation Scenarios

This chapter shows you how to install and connect the NSW.

The NSW can be placed on a desktop or rack-mounted on a standard EIA rack. Use the rubber feet in a

desktop installation and the brackets in a rack-mounted installation.

Note: For proper ventilation, allow at least 4 inches (10 cm) of clearance at the front and 3.4

inches (8 cm) at the back of the NSW. This is especially important for enclosed rack

installations.

2.2 Desktop Installation Procedure

1 Make sure the NSW is clean and dry.

2 Set the NSW on a smooth, level surface strong enough to support the weight of the NSW and the

connected cables. Make sure there is a power outlet nearby.

3 Make sure there is enough clearance around the NSW to allow air circulation and the attachment of

cables and the power cord.

4 Remove the adhesive backing from the rubber feet.

5 Attach the rubber feet to each corner on the bottom of the NSW. These rubber feet help protect the

NSW from shock or vibration and ensure space between devices when stacking.

Note: Do NOT block the ventilation holes.

Chapter 2 Hardware Installation and Connection

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Figure 5 Attaching Rubber Feet

2.3 Mounting the NSW on a Rack

The NSW can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other

equipment.

Follow the steps below to mount your NSW on a standard EIA rack using a rack-mounting kit.

2.3.1 Rack-mounted Installation Requirements

• Two mounting brackets.

• Eight M3 flat head screws and a #2 Philips screwdriver.

• Four M5 flat head screws and a #2 Philips screwdriver.

Failure to use the proper screws may damage the unit.

2.3.1.1 Precautions

• Make sure the rack will safely support the combined weight of all the equipment it contains.

• Make sure the position of the NSW does not make the rack unstable or top-heavy. Take all necessary

precautions to anchor the rack securely before installing the unit.

2.3.2 Attaching the Mounting Brackets to the NSW

1 Position a mounting bracket on one side of the NSW, lining up the four screw holes on the bracket with

the screw holes on the side of the NSW.

Figure 6 Attaching the Mounting Brackets (NSW100-10P and NSW100-10)

Chapter 2 Hardware Installation and Connection

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Figure 7 Attaching the Mounting Brackets (NSW100-28P, NSW100-28 and NSW200-28P)

2 Using a #2 Philips screwdriver, install the M3 flat head screws through the mounting bracket holes into

the NSW.

3 Repeat steps 1 and 2 to install the second mounting bracket on the other side of the NSW.

4 You may now mount the NSW on a rack. Proceed to the next section.

2.3.3 Mounting the NSW on a Rack

1 Position a mounting bracket (that is already attached to the NSW) on one side of the rack, lining up the

two screw holes on the bracket with the screw holes on the side of the rack.

Figure 8 Mounting the NSW on a Rack (NSW100-10P and NSW100-10)

NSW Series User’s Guide

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Figure 9 Mounting the NSW on a Rack (NSW100-28P, NSW100-28 and NSW200-28P)

2 Using a #2 Philips screwdriver, install the M5 flat head screws through the mounting bracket holes into

the rack.

3 Repeat steps 1 and 2 to attach the second mounting bracket on the other side of the rack.

Note: Make sure you tighten all the four screws to prevent the NSW from getting slanted.

Chapter 3 Hardware Panels

NSW Series User’s Guide

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CHAPTER 3

Hardware Panels

This chapter describes the front panel and rear panel of the Switch and shows you how to make the

hardware connections.

See Table 1 on page 8, for detailed information about port features of the NSW Series.

3.1 Front Panel

The following figures show the front panels of the NSW.

Figure 10 Front Panel: NSW100-10P

Figure 11 Front Panel: NSW100-10

Figure 12 Front Panel: NSW100-28P

Figure 13 Front Panel: NSW100-28

Figure 14 Front Panel: NSW200-28P

3.1.1 Gigabit Ethernet Ports

See Table 1 on page 8, for detailed information about port features of the NSW Series.

Chapter 3 Hardware Panels

NSW Series User’s Guide

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The NSW has 1000Base-T auto-negotiating, auto-crossover Ethernet ports. In 10/100/1000 Mbps Gigabit

Ethernet, the speed can be 10 Mbps, 100 Mbps or 1000 Mbps. The duplex mode can be half duplex or

full duplex.

An auto-negotiating port can detect and adjust to the optimum Ethernet speed (10/100/1000 Mbps)

and duplex mode (full duplex or half duplex) of the connected device.

An auto-crossover (auto-MDI/MDI-X) port automatically works with a straight-through or crossover

Ethernet cable.

When auto-negotiation is turned on, an Ethernet port negotiates with the peer automatically to

determine the connection speed and duplex mode. If the peer Ethernet port does not support auto-

negotiation or turns off this feature, the NSW determines the connection speed by detecting the signal

on the cable and using half duplex mode. When the NSW’s auto-negotiation is turned off, an Ethernet

port uses the pre-configured speed and duplex mode when making a connection, thus requiring you to

make sure that the settings of the peer Ethernet port are the same in order to connect.

3.1.1.1 Default Ethernet Negotiation Settings

The factory default negotiation settings for the Gigabit ports on the NSW are:

• Speed: Auto

•Duplex: Auto

• Flow control: Off

• Link Aggregation: Disabled

3.1.1.2 Auto-crossover

All ports are auto-crossover, that is auto-MDIX ports (Media Dependent Interface Crossover), so you may

use either a straight-through Ethernet cable or crossover Ethernet cable for all Gigabit port connections.

Auto-crossover ports automatically sense whether they need to function as crossover or straight ports, so

crossover cables can connect both computers and switches/hubs.

3.1.2 PoE

The NSW supports both the IEEE 802.3af Power over Ethernet (PoE) and IEEE 802.3at Power over Ethernet

(PoE) plus standards. The NSW is a Power Sourcing Equipment (PSE) because it provides a source of

power via its Ethernet ports. Each device that receives power through an Ethernet port is a Powered

Device (PD).

See Table 1 on page 8 for detailed information about PoE maximum power of each model.

3.1.3 Combo Port

A combo port is for uplink connections. It consists of a Gigabit Ethernet port for Ethernet connection,

and a transceiver slot for fiber connection. The fiber connection takes priority if the corresponding

Gigabit port is also connected.

• 10/100/1000 Mbps Gigabit Ports - Connect these ports to high-bandwidth backbone network

Ethernet switches using 1000BASE-T compatible Category 5/5e/6 copper cables.

• Transceiver Slots - Use SFP in these slots for connections to backbone Ethernet switches.

Chapter 3 Hardware Panels

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Figure 15 Combo Port Example: Gigabit Port and Transceiver Slot

3.1.4 Transceiver Slots

See Section 3.1.3 on page 18, for more information about combo ports.

The transceiver slots are for Small Form-Factor Pluggable (SFP), SFP+ transceivers or DAC cable. The SFP+

(SFP Plus) and the DAC cable are enhanced versions of the SFP and support data rates of up to 10

Gbps. A transceiver is a single unit that houses a transmitter and a receiver. Use a transceiver or a DAC

cable to connect a fiber-optic cable to the NSW. The NSW does not come with transceivers nor DAC

cables. You must use transceivers or DAC cables that comply with the Small Form-factor Pluggable (SFP)

Transceiver MultiSource Agreement (MSA). See the SFF committee’s INF-8074i specification Rev 1.0 for

details.

You can change transceivers or the DAC cables while the NSW is operating. You can use different

transceivers to connect to Ethernet switches with different types of fiber-optic connectors.

• Type: SFP connection interface

Connection speed: 100/1000 Megabit per second (Mbps)

• Type: SFP+/DAC connection interface

Connection speed: 1 or 10 Gigabit per second (Gbps)

To avoid possible eye injury, do not look into an operating fiber-optic

module’s connectors.

3.1.4.1 Transceiver Installation

Use the following steps to install a mini-GBIC transceiver (SFP module).

1 Insert the transceiver into the slot with the exposed section of PCB board facing down.

2 Press the transceiver firmly until it clicks into place.

3 The NSW automatically detects the installed transceiver. Check the LEDs to verify that it is functioning

properly.

4 Close the transceiver’s latch (latch styles vary).

5 Connect the fiber optic cables to the transceiver.

Chapter 3 Hardware Panels

NSW Series User’s Guide

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Figure 16 Transceiver Installation Example

Figure 17 Connecting the Fiber Optic Cables

3.1.4.2 Transceiver Removal

Use the following steps to remove a mini-GBIC transceiver (SFP module).

1 Remove the fiber optic cables from the transceiver.

2 Open the transceiver’s latch (latch styles vary).

3 Pull the transceiver out of the slot.

Figure 18 Removing the Fiber Optic Cables

Figure 19 Opening the Transceiver’s Latch Example

Figure 20 Transceiver Removal Example

3.1.5 Console Port

To see system settings, such as system information, VLAN status, etc., you can use a computer with

terminal emulation software configured to the following parameters:

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