DISHWAHSER
DW0904S006V0
2009
IDW12P-E
IDW12P-U
1
Service Manual
Model No:IDW12P-E/IDW12P-U
Issue
Rev.
Contents
1. FEATURES................................................................................................................................3
2.HOW TO READ THIS SERVICE MANUAL................................................................................ 4
3. SAFETY PRECAUTION............................................................................................................5
3-1.A
T TIME OF DELIVERY ............................................................................................................. 5
3-2.D
URING INSTALLATION............................................................................................................ 5
3-3.D
URING NORMAL USE ............................................................................................................. 5
3-4.I
F YOUR FAMILY INCLUDES CHILDREN....................................................................................... 6
3-5.I
F A FAULT OCCURS................................................................................................................. 6
3-6.W
HEN DISPOSING OF OLD APPLIANCES.................................................................................... 6
4. INSTALLATION.........................................................................................................................7
4-1.P
OSITIONING THE APPLIANCE.................................................................................................. 7
4-2.L
EVELING THE APPLIANCE....................................................................................................... 7
4-3.C
OLD WATER CONNECTION ..................................................................................................... 7
4-4.A
NTI-FLOODING PROTECTION ................................................................................................. 7
4-5.D
RAIN HOSE CONNECTION ...................................................................................................... 8
4-6.E
LECTRICAL CONNECTION...................................................................................................... 8
4-7.
DISSEMBLE AND ASSEMBLE.................................................................................................... 9
4-8.F
ITTING INSTRUCTIONS FOR THE INTEGRATED DISHWASHER................................................... 14
5. PARTS AND FUNCTIONS ......................................................................................................18
5-1.C
LOSE-UP VIEW (CONTROL PANEL)........................................................................................ 18
5-2.D
ISHWASHER INTERIOR ........................................................................................................ 18
6. HOW TO FILL THE SALT .......................................................................................................19
6-1.S
ALT.................................................................................................................................... 19
6-2.L
OADING THE SALT INTO THE CONTAINER............................................................................... 19
6-3.A
DJUSTING SALT CONSUMPTION ........................................................................................... 19
7. HOW TO FILL THE RINSE AID DISPENSER.........................................................................20
7-1.R
INSE AID ............................................................................................................................ 20
7-2.L
OADING THE RINSE AID........................................................................................................ 20
7-3.
DETERGENT ........................................................................................................................ 20
7.4.L
OADING THE DETERGENT .................................................................................................... 20
8. LOADING THE DISHWASHER...............................................................................................22
8-1.H
OW TO USE THE LOWER RACK............................................................................................. 22
8-2.H
OW TO USE THE UPPER RACK ............................................................................................. 22
8-3.S
HELF ................................................................................................................................. 23
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Model No:IDW12P-E/IDW12P-U
Issue
Rev.
9.WASH CYCLE TABLE .............................................................................................................24
10.FUNCTION SCHEDULE.........................................................................................................26
11. HOW TO KEEP YOUR DISHWASHER IN SHAPE............................................................... 27
12. CLEAN AND MENTENANCE................................................................................................ 28
12-1.O
VERALL CONDITION OF APPLIANCE .................................................................................... 28
12-2.F
ILTERS ............................................................................................................................. 28
12-3.S
PRAY ARMS ...................................................................................................................... 28
13. FAULT FINDING....................................................................................................................29
13-1.R
ESOLVING MINOR PROBLEMS YOURSELF ........................................................................... 29
13-2.P
ROBLEMS... ..................................................................................................................... 29
13-3.D
URING WASHING .............................................................................................................. 31
13-4.W
ITH THE DISHES,CUTLERY,ETC.......................................................................................... 31
14. MAINTENANCE SERVICES AND TROUBLE SHOOTING.................................................. 33
15. TECHNICAL DATA................................................................................................................39
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Service Manual
Model No:IDW12P-E/IDW12P-U
Issue
Rev.
1. Features
A grade for energy consumption of European standard EN50242.
B grade for washing efficiency of European standard EN50242.
B grade for drying efficiency of European standard EN50242.
Super-capacity for 12 settings.
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Service Manual
Model No:IDW12P-E/IDW12P-U
Issue
Rev.
2.How to read this Service Manual
The symbol on the product or on its packaging indicates that this product may not be
treated as household waste. Instead it shall be handed over to the applicable collection point for
the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and human
health, which could otherwise be caused by inappropriate waste handling of this product.
For more detailed information about recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you purchased the product.
Warning:
A “warning” is used when there is danger of personal injury.
Caution:
A “caution” is used when there is danger that the reader, through incorrect manipulation, may
damage equipment, loose data, get an unexpected result or has to restart (part of) a procedure.
Notice:
A “notice” provides information that is not indispensable, but may nevertheless be valuable to the
reader.
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Model No:IDW12P-E/IDW12P-U
Issue
Rev.
3. Safety precaution
3-1.At time of delivery
● Check packaging and dishwasher immediately for signs of transport damage. If the appliance is
damaged, do not put it into use but contact your supplier or customer service without delay.
● Please dispose of packaging materials properly.
3-2.During installation
● Site the dishwasher and connect it up in accordance with the installation instructions.
● The dishwasher must not be connected to the electricity supply while installation is being
carried out.
● Ensure that the domestic wiring is properly earthed.
● The mains electricity supply must conform to the details shown on the dishwasher rating plate.
● A carpet must not obstruct the openings (if the appliance is installed in a room with carpeting)
● Built-under and built-in appliances should always be installed under a continuous work surface
which is attached to the adjacent cupboards, in order to ensure that the appliance is entirely
stable.
● After the appliance has been installed,the mains plug should still be easily accessible.
● During installation, the power supply cord must not be excessively bent or flattened.
● The plastic housing on the water inlet contains an electrically operated valve. The connecting
wires are inside the inlet hose. Do not cut through this hose and do not immerse the plastic
housing in water.
3-3.During normal use
● The dishwasher must only be used by adults for the washing of household dishes and cooking
utensils.
● This appliance cannot be installed outdoors, not even if the area in which it is installed is
covered by a roof; it is also very dangerous to leave it exposed to rain.
● Do not place any heavy objects or stand on the door when it is open. The appliance could tip
forward.
● The water inside the dishwasher is not suitable for drinking.
● Do not use solvents of any kind inside your dishwasher. They could cause an explosion danger.
Open the door very carefully if the dishwasher is operating. There is a risk of hot water and steam
being ejected..
● Do not touch the heating element during or after a wash cycle.
Fundamental rules to follow when using the appliance:
- Never touch the dishwasher when barefoot or with wet hands or feet;
- We discourage the use of extension cords and multiple sockets as they constitute a tripping
hazard.
- If the appliance is not operating properly or maintenance must be performed, disconnect the
appliance from the power supply.
- The door should not be left in the open position since this could present a tripping hazard;
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Model No:IDW12P-E/IDW12P-U
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3-4.If your family includes children
● This appliance is not intended for use by persons (including children) with reduced
physical,sensory or mental capcabilities, or lack of experience and knowledge,unless they have
been given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
● Children should be supervised to ensure that they to not play on or near the appliance and that
they do not sit or stand on the open door as the product may tip forward.
● Do not place any heavy objects on the open door.
● Keep detergents out of the reach of children, who must also be kept away from the dishwasher
when it is open.
3-5.If a fault occurs
● If the appliance malfunctions, turn off water supply to the appliance and disconnect the plug
from the wall socket. Then, consult the section entitled, "Fault finding" .If you cannot solve the
problem, contact a service center.
● Only specialised personnel are authorised to make repairs.
● If the supply cord is damaged ,it must be replaced by the manufacture ,its service agent of
similarly qualified persons in order to avoid a hazard.
● To maintain the EFFICIENCY and SAFETY of this appliance,we recommend:
- call only the Service Centers authorized by the manufacturer.
- always use original Spare Parts.
3-6.When disposing of old appliances
● Appliances which are no longer being used must be made inoperable by cutting the power
supply cord and removing the door lock.
● Take the appliance to a designated waste disposal center.
Dangerous voltage
Warning
If you are discarding an old dish washer with a lock / catch fitted to the door, ensure that it
is in a disabled condition to avoid the entrapment of children when playing.
Disconnect from the mains, remove the plug and cut the mains cable off close to the
appliance before disposal at your local recycling point.
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Service Manual
Model No:IDW12P-E/IDW12P-U
Issue
Rev.
4. Installation
4-1.Positioning the appliance
Positioning the appliance in the desired location. The back should rest against the wall behind it,
and the sides, along the adjacent cabinets or wall. The dishwasher is equipped with water supply
and drain hoses that can be positioned to the right or the left to facilitate proper installation.
4-2.Leveling the appliance
Once the appliance is positioned, adjust the feet (screwing them in or out) to adjust the
dishwasher, making it level. In any case, the appliance should not be inclined more than 2°. If the
appliance is level, it will help ensure proper performance.
4-3.Cold water connection
The IDW12P-E model is fitted with an "Aquastop" water supply hose(see fig.A)
in which a small filter is housed in the threaded end.
Connect the water supply hose to a standard threaded water outlet connector,
making sure that it is fastened tightly in place (IDW12P-U model only,see fig.B).
If the water pipes are new or have not been used for an extended
period of time, let the water run to make sure that the water is clear and free of
impurities. If this precaution is not taken, there is a risk that the water inlet can get blocked and
damage the appliance.
NOTE:
The minimum water pressure is 0.03 Megapascals.
The maximum water pressure is0.6 Megapascals.
Warning
The appliance is to be connected to the water mains using new hose-sets and that old
hose-sets should not be reused.
4-4.Anti-Flooding protection
The dishwasher is equipped with a system that stops the supply of water in the event of a problem
with the water supply hose, or leaks within the unit, in order to prevent damage to your home. If
for any reason the box containing the electrical components happens to get damaged, remove
the plug for the appliance from the socket immediately. In order to guarantee that the anti-flooding
feature operates properly, the "A" box with water supply hose must be attached to the water
supply tap as shown in fig.A. No other type of connection is acceptable. The water supply hose
must not, under any circumstances, be cut, as it contains electrical parts which are live.If the
length of the hose is not adequate to make a proper connection, the hose must be replaced with
one which is long enough. This hose is available upon request from specialised retailers and
service center.
fig.A
fig.B
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Model No:IDW12P-E/IDW12P-U
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4-5.Drain hose connection
Insert the drain hose into a drain pipe with a minimum diameter of 4cm, or let it run into the sink,
making sure to avoid bending or crimping it. If necessary, fit a syphon trap (U-bend) with a
connecting piece for the drain hose (fig.C). The free end of the hose must be at a height between
40 and 100 cm and must not be immersed in water.
Attention:
The connecting piece for syphon trap (U-bend) must be solidly fastened to the wall to
prevent the drain hose from moving and allowing water to spill outside the drain.
4-6.Electrical Connection
After making sure that the voltage and frequency values for the current in the home correspond to
those on the rating plate (located on the stainless steel inner door of the appliance) and that the
electrical system is correct for the maximum voltage on the rating plate, insert the plug into an
electrical socket which is earthed properly (the earthing of the appliance is a safety requirement
mandated by law).If the electrical socket to which the appliance must be connected is not
appropriate for the plug, replace the whole cable, rather than using adaptors as they could cause
overheating and risk of fire.
Caution:
The dishwasher plug must be accessible even when the appliance is installed as a built-in
unit so that maintenance can be done safely.
fig.C
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4-7. Dissemble and assemble
screwdriver
cross-screwdriver
Dissemble and assemble for dishwasher components
Dissemble and assemble for dishwasher components
blade
used for unpacking
electric drill
used for drill holes while installation
spanner used for combine the inlet hose
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Service Manual
Model No:IDW12P-E/IDW12P-U
Issue
Rev.
Side panel disassembly
Use the cross-screwdriver to drive two screws which are
on left top of machine, off side panel.
Use the cross-screwdriver to drive five screws which are
in left back of machine, off the right side panel.
Open the door, use the cross-screwdriver to drive four
screws which are in left front, off the right side panel.
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Model No:IDW12P-E/IDW12P-U
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Adjustable softener with reed disassembly
Lay the dishwasher on the floor, then remove the bottom
cover, pull out the connector of the salt adding valve and
the low salt switch.
Remove the three clips for fixing the rubber connect pipe,
then pull out the rubber pipe.
Open the out door, you can see the salt adding cover,
then circumrotate the cover anticlockwise and screw it
Circumrotate the fixing set of the water softer
anticlockwise, then screw id down(you can use the
disassembly tool to operate)
Then take the water softer down accordingly.
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Model No:IDW12P-E/IDW12P-U
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Heater disassembly
Remove the two self-drilling bolts for fixing the heater
bracket from the middle bar, then remove the heater.
Pull out the three connector of the heater.
Remove the pipe hoop.
Remove the connector pipe of the hot pump and the
middle hot pump ,then can take the heater down.
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Detergent dispenser disassembly
Open the door, disassemble the outer door (Accord to the
disassembly step)
Close the door, use screwdriver to drive the 6 screws of
Detergent Dispenser off, pull the wire out, then open the
door, and get the Detergent Dispenser off.
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4-8.Fitting instructions for the integrated dishwasher
Technical Information for Installation
The control panel (except in the completely built-in version) can be easily aligned with the kitchen
drawers, using the spacers supplied with the appliance ( see Fig.1 and Fig.2).The height of the
control panel is 115 mm, while the three spacers each add 7.5 mm in height.
Adjusting the Height of the Control Panel
If the kitchen decor requires that the height of the panel be modified , it can be increased by
adding spacers at the bottom of the control panel itself (see Fig.1 and Fig.2). Each spacer adds
7.5 mm in height.
Mounting the Wooden Panel onto the Door and Sliding the Dishwasher into the Cabinet
During the preparatory stages for installing the dishwasher into the kitchen cabinet, holes must
not be drilled in the sides, or door, in order to avoid compromising the performance and/or
operation of the appliance. Before working on any internal components, the unit must be
disconnected from the power supply.The maximum dimensions for the wood panel that can be
installed on the door are: Height - 610 mm ( 725 mm for the completely built-in version); Width –
598 mm; Thickness:20 mm.
The height dimension of 610 mm must be reduced if the height of the control panel is increased
through the use of the spacers. In addition, the base must be trimmed if it interferes with the
opening of the door.
Using the Drilling Template (Fig.3 – totally built-in and Fig.4 - integrated with control
panel )
Align the top edge of the template (identified with the “A” arrow ) with the top edge of the panel.
On both sides of the template (top and bottom ) are written the various dimensions that
correspond to the different possible widths for the panel. Align the template with the side of the
panel (left or right), making sure that the panel coincides with the appropriate dimensions. Mark
the positions for the holes for the screws, using the tip of a drill or a pencil. The three holes closest
to the side should be used(B). Repeat this step on the other side of the panel ,using the
corresponding side of the template.
NPTKR
NNR
Fig.1
Fig.2
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Rev.
Fastening the Bracket to the Wooden Panel (Fig.5 - totally built-in )- (Fig.6 integrated with
control panel)
At the point marked, drill holes 2 mm in diameter . If the panel is made of chip board , only drill
through the veneer. If the panel is made of solid wood, the holes can be made deeper. Position
the two brackets so that they are lined up with the holes made in the bottom part of the panel. The
holes furthest to the outside should be used to fasten the brackets. The small fins should be
turned downward. The hooks in the totally built-in version should be screwed into the two holes at
the top.
Mounting the Wood Door Panel onto the Dishwasher
Place the wood panel onto the door of the dishwasher.
Then perform the installation steps described below, based on whether the panel is for a totally
built-in model or integrated with the control panel.
Panel Integrated with the Control Panel
Insert the metal fins into the slots located on the dishwasher door, hooking the panel into place by
sliding it to the right (see Fig.7).
A
B
Fig.3
mm
115
122.5
130
137.5
145
152.5
582mm
586mm
590mm
594mm
LARGH.=598mm
LARGH.=598mm
594mm
590mm
586mm
582mm
m
m
1
1
5
1
2
2
.
5
1
3
0
1
3
7
.
5
1
4
5
1
5
2
.
5
5
8
2
m
m
5
8
6
m
m
5
9
0
m
m
5
9
4
m
m
L
A
R
G
H
.
=
5
9
8
m
m
m
m
1
1
5
1
2
2
.
5
1
3
0
1
3
7
.
5
1
4
5
1
5
2
.
5
5
8
2
m
m
5
8
6
m
m
5
9
0
m
m
5
9
4
m
m
L
A
R
G
H
.
=
5
9
8
m
m
LARGH.=598mm
594mm
590mm
586mm
582mm
L
A
R
G
H
.
=
5
9
8
m
m
5
9
4
m
m
5
9
0
m
m
5
8
6
m
m
5
8
2
m
m
A
B
Fig.4
Fig.5
Fig.6
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Totally Built- in Panel
Insert the top hooks into the appropriate slots in the dishwasher control panel. Then push the
panel upwards until it stops. Afterwards , slide the panel downward again, moving the bottom of
the panel toward the door so that the fins on the brackets slide into their slots (Fig.8).
In both cases, open the doors of the dishwasher (the panel should stay in place by itself) and
align the panel with the door, keeping it in contact with the control panel. Remove the small plastic
plugs that cover the holes on the inside of the dishwasher door and fasten the panel in place with
the screws provided (Fig. 9).Remember to cover the two holes with the plastic plugs removed
earlier.
Adjusting the Door Springs (Fig.10B)
The door must be perfectly balanced. In the factory , the tension of the springs is regulated to
ensure that the door is perfectly balanced when light wood door panels are mounted on the door.
If heavier, solid wood door panels are used, the door can be balanced by simply turning the two
screws (both screws must be turned the same amount) located on the top part of the machine.
Installation of Continuous Base Moulding
Position the washing machine in the cut-out in the kitchen cabinet:
1.Install the continuous base moulding , following the manufacturer’s instructions .
2.Slowly open the door of the dishwasher to check to see if the door strikes or rubs against the
base moulding.
Fig.7
2-7Kg
Fig.8
Fig.9
A
B
2Kg
7Kg
Fig.10
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3.If so, rest the bottom edge of the panel on the base moulding and mark the part to be cut. Leave
at least 3
mm of the play between the panel and the base moulding to allow for the door to rotate freely
(Fig.11)
4.Remove the base moulding and trim it as needed, protecting the surface that has been cut with
a paint or
5.Install the base moulding again (Fig.12).
How to use water-proof plastic
Firstly take off the water-proof plastic from the sticker with the appliance (see_I=Fig.13). Secondly
stick it on the bottom of the kitchen board (see_I=Fig.13). All of this can avoid humidity in the
kitchen.
Positioning the Unit within the Cutout (Fig.14)
Push the dishwasher into the cutout opening and turn the feet to make it level and to adjust for
height so that the crosspiece (A) for fastening it in place located on the top part of the machine
(Fig.14) comes into contact with the counter .Align the door panel mounted on the dishwasher
with the doors on the adjacent cabinet (2).
Important:
The dishwasher must absolutely be fastened to the counter top to prevent the machine from
tipping when the loaded dish racks are pulled out.
Adjustment of Back Feet (Fig.10A)
Insert the appliance in the cutout and then adjust the height of the machine using the screws
located at the bottom front .Use a screwdriver to turn the screws in a clockwise direction to raise
the dishwasher and in an anticlockwise direction lower it.
Notice:
If power screwdrivers are used to make the adjustment, make the final adjustment manually with
a normalscrewdriver.
Fig.11
Fig.12
Fig.13
Fig.14
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5. Parts and Functions
5-1.Close-up view (control panel)
A Programme Indicator
B Programme Button
C ON-OFF Indicator
D ON-OFF Button
5-2.Dishwasher interior
a Upper Rack
b Lower Rack
c Top Spray Arm
d Silverware Basket
e Bottom Spray Arm
f Salt Container Cap
g Washing Filter
h Detergent and Rinse Aid Dispenser
AB CD
a
d
e
f
g
h
b
c
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6. How to fill the salt
6-1.Salt
The hardness of the water varies from place to place. If hard water is used in the dishwasher,
deposits will form on the dishes and utensils.
The appliance is equipped with a special softener that uses a salt specifically designed to
eliminate lime and minerals from the water.
6-2.Loading the salt into the container
Always use salt intended for use with dishwashers.
The salt container is located beneath the lower rack and should be filled as follows:
● Remove the lower rack and then unscrew and remove the cap from the salt container;
● If you are filling the container for the first time, fill it with water;
● Place the end of the funnel (supplied) into the hole and
introduce about 2 kg of salt. It is normal for a small amount
of water to come out of the salt container.
● Carefully screw the cap back on.
Important
To prevent the formation of rust, load the salt just before beginning a wash cycle.
6-3.Adjusting salt consumption
The dishwasher is designed to allow for adjusting the amount
of salt consumed based on the hardness of the water used.
This is intended to optimize and customize the level of salt
consumption so that it remains at a minimum.
To adjust salt consumption, proceed as follows:
● Unscrew the cap from the salt container;
● There is a ring on the container with an arrow on it (see figure to the side),
● If necessary, rotate the ring in an anticlockwise direction from the "-" setting towards the "+" sign,
based on thehardness of the water being used.
It is recommended that adjustments be made in accordance with the following table:
1
2
3
4
Water Hardness
Clarke
degrees
ºdH
mmol/l
Selector
position
Salt
consumption
(Grams/cycle)
Autonomy
(cycles/2kg)
Level
0 14
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