RAM 2019 2500 User guide

2019 USER GUIDE

RAM 2500/3500

IMPORTANT

Get warranty and other information online – you can review and print or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the

limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable

link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the

applicable year, make and model of your vehicle.

If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636

(U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer.

This User Guide is intended to familiarize you with the important features of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty

Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase

replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor

vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalate,

and lead, which are known to the State of California to cause cancer and birth defects or

other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the

engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or

wash your hands frequently when servicing your vehicle. For more information go

to www.P65Warnings.ca.gov/passenger-vehicle.

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WELCOME FROM FCA US LLC

     

      

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

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      

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      



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       

-

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     

     



     -



      

     

    

      



HOW TO FIND YOUR

OWNER’S MANUAL ONLINE

      

      



      

       

    



This User Guide is not a replacement for the full

Owner’s Manual, and does not fully cover every

operation and procedure possible with your

vehicle.



       



       





To get the full Owner’s Manual or applicable

supplement for your vehicle, follow the appro-

priate web address below:

www.mopar.com/en-us/care/

owners-manual.html

www.owners.mopar.ca



    



     







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INTRODUCTION

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    



      

       











      

    



      

       











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



       







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    



     



     



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WARNINGS AND CAUTIONS



      

 



      





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-

    



     

     

       



    

    





-

    

     

     

    

     -

-





   





    

     



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 2

GETTING TO KNOW YOUR VEHICLE

GETTING TO KNOW YOUR INSTRUMENT PANEL

SAFETY

STARTING AND OPERATING

IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE

TECHNICAL SPECIFICATIONS

MULTIMEDIA

CUSTOMER ASSISTANCE

INDEX

2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 3

4

WELCOME FROM FCA US LLC

HOW TO FIND YOUR OWNER’S MANUAL

ONLINE ...................................................1

INTRODUCTION

HOW TO USE THIS MANUAL .....................2

  

  

WARNINGS AND CAUTIONS ......................2

VAN CONVERSIONS/CAMPERS ..................2

GETTING TO KNOW YOUR VEHICLE

KEYS ...................................................11

 

IGNITION SWITCH..................................12

  

REMOTE START — IF EQUIPPED .............14

 



 

VEHICLE SECURITY ALARM.....................15

 

 

DOORS .................................................16

 



  

  

SEATS...................................................20



  

  

 

HEAD RESTRAINTS.................................24

 

 

  

STEERING WHEEL .................................26

 



  

DRIVER ADJUSTABLE PEDALS — IF

EQUIPPED ............................................27

MIRRORS .............................................28



  



  





  

EXTERIOR LIGHTS ..................................30



 



 





 

 









 

 





 

WINDSHIELD WIPERS AND WASHERS......33

 



 

CLIMATE CONTROLS ..............................35



 







 

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WINDOWS ............................................45

  



POWER SUNROOF — IF EQUIPPED ..........47



 

HOOD....................................................49



 

TAILGATE ..............................................50

 

  

GARAGE DOOR OPENER — IF EQUIPPED ..50



 



 

 

 



 

INTERNAL EQUIPMENT ...........................54

  





 

PICKUP BOX .........................................58

 

RAMBOX — IF EQUIPPED .......................60



 

 

  

  

SLIDE-IN CAMPERS ...............................63

  

EASY-OFF TAILGATE ..............................63



  

  

 

TRI-FOLD TONNEAU COVER .....................64

GETTING TO KNOW YOUR INSTRUMENT

PANEL

INSTRUMENT CLUSTER DISPLAY ............65



  

 

 



  

WARNING LIGHTS AND MESSAGES..........70



 

 



 



ONBOARD DIAGNOSTIC SYSTEM —

OBD II ..................................................80





SAFETY

AUXILIARY DRIVING SYSTEMS................82



 



 



 

OCCUPANT RESTRAINT SYSTEMS ..........94





 





 

 



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 5

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SAFETY TIPS ......................................132







 





STARTING AND OPERATING

STARTING THE ENGINE ........................136



 

STARTING THE ENGINE — 6.7L DIESEL

ENGINE ...............................................139

  

 

NORMAL OPERATION — 6.7L DIESEL

ENGINE ...............................................142



 

  

 





  

ENGINE BREAK-IN RECOMMENDATIONS —

GASOLINE ENGINE ...............................145

ENGINE BREAK-IN RECOMMENDATIONS —

6.7L DIESEL ........................................145

AUTOMATIC TRANSMISSION ................146

  



 



  



  

FOUR-WHEEL DRIVE OPERATION — IF

EQUIPPED ..........................................151



 





  

AIR SUSPENSION SYSTEM (2500/3500

MODELS) — IF EQUIPPED.....................154

 

  

SPEED CONTROL .................................155

  

  

  

 

ADAPTIVE CRUISE CONTROL (ACC) — IF

EQUIPPED ...........................................157















 

PARKSENSE REAR PARK ASSIST — IF

EQUIPPED............................................162



 







 

PARKSENSE FRONT AND REAR PARK

ASSIST................................................164





 

PARKVIEW REAR BACK UP CAMERA .....165



SURROUND VIEW CAMERA SYSTEM — IF

EQUIPPED............................................168



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 6

7

REFUELING THE VEHICLE — GAS

ENGINE ..............................................174

 

REFUELING THE VEHICLE — 2500/3500

DIESEL MODELS ..................................175

  

TRAILER TOWING.................................179



 

 

RECREATIONAL TOWING (BEHIND

MOTORHOME, ETC.) ............................184



 



 



 

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ..............189

BULB REPLACEMENT............................189

  

FUSES ................................................191

 

JACKING AND TIRE CHANGING .............199

  

  

  

  

  

  

  



  

JUMP STARTING .................................209

  

 

IF YOUR ENGINE OVERHEATS ...............212

GEAR SELECTOR OVERRIDE — 6-SPEED

TRANSMISSION ..................................212



  

MANUAL PARK RELEASE — 8–SPEED

TRANSMISSION ...................................213

FREEING A STUCK VEHICLE .................214

TOWING A DISABLED VEHICLE ..............215

  

  



  

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ...............................................217

EVENT DATA RECORDER (EDR) ..............217

SERVICING AND MAINTENANCE

SCHEDULED SERVICING — GASOLINE

ENGINE ...............................................218



 

 

SCHEDULED SERVICING — 6.7L CUMMINS

DIESEL ENGINE ...................................222







 



 

ENGINE COMPARTMENT .......................229

 



 





 

2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 7

8

DEALER SERVICE — 6.7L DIESEL

ENGINE ...............................................232

  



  



 



 



 

HOISTING ...........................................236

TIRES .................................................237

  

 

 

 

  

 

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES .........253



 

 

TECHNICAL SPECIFICATIONS

WHEEL AND TIRE TORQUE

SPECIFICATIONS..................................255

  

FLUID CAPACITIES — GAS ENGINE........256

FLUID CAPACITIES — 6.7L CUMMINS DIESEL

ENGINE ..............................................256

FLUIDS AND LUBRICANTS — GAS

ENGINE ..............................................257

  

  

FLUIDS AND LUBRICANTS — 6.7L DIESEL

ENGINES ............................................260

  

  

MOPAR ACCESSORIES .........................262

  

MULTIMEDIA

CYBERSECURITY .................................264

UCONNECT 3 WITH 5–INCH DISPLAY — IF

EQUIPPED ...........................................265



  

  

 

  



  



  

UCONNECT 4C NAV WITH 12-INCH

DISPLAY..............................................269

 

 



 



 

UCONNECT SETTINGS ..........................280

TIPS CONTROLS AND GENERAL

INFORMATION......................................280

 

 

 



SIRIUSXM GUARDIAN — IF EQUIPPED ..281









 





 



 







2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 8

9

IPOD/USB/MEDIA PLAYER CONTROL ......288

  

 



NAVIGATION .......................................290



 

 



 

 

  

 



 









UCONNECT PHONE ..............................295



  





 



  



 



  

  

  

  

 

  





 

VOICE RECOGNITION QUICK TIPS...........304



 

 



 



 



 



 



 



 

 

 



 



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10

CUSTOMER ASSISTANCE

IF YOU NEED ASSISTANCE ...................318



 

 



 



 

 

REPORTING SAFETY DEFECTS ..............319



 

 

PUBLICATION ORDER FORMS ...............320

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11

KEYS

Key Fob





 

     

      



NOTE:



-

     





     

      

     

  

 



NOTE:

       



  

 



Key Fob



 





-









        -

     

  -



To Unlock The Doors And Tailgate

  

       

      



      

      





NOTE:



-













2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 11

GETTING TO KNOW YOUR VEHICLE

12

To Lock The Doors And Tailgate



        



-



Air Suspension (Remote Lowering Of The

Vehicle) — If Equipped

     





     



       











 



 

 

 

Canceling Remote Lowering

     





      

      





     

     



       

      



NOTE:

     

-



General Information









    

   



 -



 





NOTE:

    

-

      



IGNITION SWITCH

Keyless Push Button Ignition









      

     



 





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13

(Continued)

NOTE:



 





-

        

    

       



Keyless Push Button Ignition

       



OFF

 

     



ACC

 

 

RUN

 

 

START

 

WARNING!

 

       



 



 -

      

-



      



 

      



    

     

    



 







CAUTION!

      

      





WARNING! (Continued)

2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 13

GETTING TO KNOW YOUR VEHICLE

14







 





-

        

    



Back Up Starting Method

NOTE:



       

       

     

      





NOTE:

  

      



REMOTE START — IF

EQUIPPED

How To Use Remote Start





 

 

 

 

      



 

 

 

 



 

To Enter Remote Start Mode





      

       



 

WARNING!

 

     





     



 -

     

     



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 14

15

NOTE:

       

     



 

       



 



      

    

      



 





      



General Information









    

   



 -



 





NOTE:

    

-

      



VEHICLE SECURITY ALARM

     

-







      







To Arm The System

-



 

     

-



 Make sure the vehicle ignition system

is "OFF."

 



 Push lock button on the interior power

door lock switch with the driver and/or

passenger door open.

 Push the lock button on the exterior

Passive Entry Door Handle with a valid

key fob available in the same exterior



Passive Entry" in "Getting To Know

Your Vehicle" for further informati

on).

 Push the lock button on the key fob.

 





        

2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 15

GETTING TO KNOW YOUR VEHICLE

16



      









To Disarm The System





 

      

        

 



      



 -



      





      

    



 









    

     







DOORS

Power Side Steps — If Equipped







      



      

    







      





     -





Keyless Enter-N-Go — Passive Entry





      

       





NOTE:

      -





 





     



 



      



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 16

17

 





 







      

     



To Unlock From The Driver's Side:

 

    



     

       



Grab The Door Handle To Unlock

NOTE:

      





     

      

     -

      



To Unlock From The Passenger Side:

 

  





       



NOTE:

      









Preventing Inadvertent Locking Of Passive

Entry Key Fob In Vehicle:



   

     

     

      



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 17

GETTING TO KNOW YOUR VEHICLE

18

  



       









      

     

    



       

    



To Lock The Vehicle’s Doors:



         





Push The Door Handle Button To Lock



      



Do NOT Grab The Door Handle When Locking

NOTE:

 



      





      



2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 18

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