Unisys e-action Source NDP Operating instructions

Unisys e-@ction

Source Capture Network

Document Processor

Installation and Operation Guide

Printed in USA

July 2001 4326 6295–002

*43266295-002*

4326 6295–002

Unisys e-@ction

Source Capture Network

Document Processor

Installation and Operation Guide

U

NI

S

Y

S

Printed in USA

July 2001 4326 6295–002

NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product or related

information described herein is only furnished pursuant and subject to the terms and conditions of a duly

executed agreement to purchase or lease equipment or to license software. The only warranties made by

Unisys, if any, with respect to the products described in this document are set forth in such agreement.

Unisys cannot accept any financial or other responsibility that may be the result of your use of the

information in this document or software material, including direct, special, or consequential damages.

You should be very careful to ensure that the use of this information and/or software material complies

with the laws, rules, and regulations of the jurisdictions with respect to which it is used.

The information contained herein is subject to change without notice. Revisions may be issued to advise

of such changes and/or additions.

Notice to Government End Users: The software and accompanying documentation are delivered and

licensed as “commercial computer software” and “commercial computer software documentation” as

those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202-1 through 227.7202-4, as

applicable. The Government shall receive only those rights provided in the standard commercial software

license, or where applicable, the restricted and limited rights provisions of the contract FAR or DFARS (or

equivalent agency) clause.

Correspondence regarding this publication can be e-mailed to doc@unisys.com.

FCC Statement

The statement below is included in this document to comply with a Federal Communications Commission (FCC) regulation.

The FCC is an agency of the United States government; thus, the statement below applies to computing equipment

installed in the United States of America. Unisys is taking appropriate steps to be in compliance with FCC regulations and

similar regulations of other countries.

WARNING: This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part 15

of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the

user will be required to correct the interference at his own expense.

Canadian Regulatory Statement

This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Unisys and e-@ction are registered trademarks of Unisys Corporation.

All other marks are acknowledged to be the trademarks or registered trademarks of their respective

owners. Unisys Corporation cannot attest to the accuracy of this information.

4326 6295–002 iii

Contents

Section 1. Source Capture Network Document Processor

Components ...................................................................................... 1–2

Source NDP Features ........................................................................ 1–3

Documentation .................................................................................. 1–3

Ordering Supplies and Replacement Items ....................................... 1–3

Getting Assistance and Support ........................................................ 1–4

Section 2. Source NDP Installation and Deinstallation

Checking Shipped Items.................................................................... 2–2

Starter Kits......................................................................................... 2–3

Selecting a Place for the Source NDP Unit ........................................2–3

Before You Begin............................................................................... 2–4

Overview of Hardware Installation..................................................... 2–4

Installing the Source NDP Unit .......................................................... 2–6

Uninstalling a Source NDP Unit ....................................................... 2–11

Preparing a Source NDP Unit for Shipping....................................... 2–13

Section 3. Source NDP Operation and Document Processing

Normal Operation .............................................................................. 3–1

Powering the Unit On and Off ........................................................... 3–2

Start/Stop Button............................................................................... 3–3

Using the Start/Stop Button to Process Documents................ 3–3

Using the Start/Stop Button to Clear the Track ........................ 3–4

Status Lights...................................................................................... 3–4

Processing Documents...................................................................... 3–6

Setting Up the Source NDP Unit..............................................3–6

Preparing Documents for Processing....................................... 3–9

Feeding Documents............................................................... 3–13

Removing Documents from Pockets ..................................... 3–17

Contents

iv 4326 6295–002

Section 4. Source NDP Cleaning

Cleaning Supplies...............................................................................4–1

Location of Components for Cleaning................................................4–2

Cleaning the Image Glass As Needed................................................4–3

Cleaning the Source NDP Unit Weekly ..............................................4–3

Summary of Weekly Cleaning Tasks................................................4–10

Section 5. Removal and Replacement of Source NDP

Components

Unit Covers ........................................................................................5–2

Top-Left Cover..........................................................................5–2

Top-Right Cover........................................................................5–4

Pocket Entry Cover...................................................................5–6

Separator Cover........................................................................5–6

Loop Cover ...............................................................................5–7

Removable Track Wall........................................................................5–7

PC Card ............................................................................................5–10

Pocket Flexures................................................................................5–12

Inkjet Print Cartridge.........................................................................5–13

Removing the Inkjet Print Cartridge........................................5–13

Replacing the Inkjet Print Cartridge ........................................5–15

Replacing the Ink Dabber .................................................................5–18

Nudge and Feed Tires and Rollers....................................................5–19

Separator Tire and Holder.................................................................5–22

Rotating the Separator............................................................5–22

Removing and Replacing the Separator Tire and

Holder ................................................................................5–24

Section 6. Recovery from Problem Conditions

General Approach to Problem Recovery ............................................6–2

Recovering from Processing Problems ..............................................6–2

Clearing the Track...............................................................................6–3

Problem Identification and Recovery..................................................6–5

Contents

4326 6295–002 v

Appendix A. Source NDP Specifications

Appendix B. Document Specifications

Appendix C. Supplies and Replacement Items

Starter Kits.........................................................................................C–1

Supplies and Replacement Items ......................................................C–2

Glossary .............................................................................................1

Index .............................................................................................1

Contents

vi 4326 6295–002

4326 6295–002 1–1

Section 1

Source Capture Network Document

Processor

The Unisys e-@ction Source Capture Network Document Processor, or

Source NDP, is a compact, desktop document processor for capturing data

and images from checks, giros, and other documents. It performs a full range

of document processing functions, which include reading MICR and OCR

characters, capturing black and white or gray-scale images, endorsing, and

document sorting.

Designed for an office environment, the Source NDP captures information at

the point of sale, receipt, or transaction and is easy to install and operate.

Figure 1-1 shows the Source NDP.

Figure 1–1. Source NDP

Source NDP Networked Document Processor

1–2 4326 6295–002

Components

Figure 1-2 shows Source NDP components.

Legend

1 - 5 Removable Covers 13 Feeder Flag

6 Ink Dabber* 14 Feeder Floor Extender

7 Power On/Off Switch (rear of unit) 15 Check Limiters*

8 Inkjet Print Cartridge* 16 Short Check Limiter Storage

9 Status Lights 17 Pocket Flexures*

10 Separator* 18 Release Levers for Track Wall

11 Nudge and Feed Rollers* 19 PC Card (not shown)*

12 Start/Stop Button

*Consumable and replacement items are available from Unisys Direct. Refer to Appendix C.

Figure 1–2. Source NDP Components

Source NDP Networked Document Processor

4326 6295–002 1–3

Source NDP Features

The Source NDP handles 30 documents per minute with automatic feeding. It

offers the following features:

• Autofeeder with capacity for 100 documents

• CMC7 and E13B MICR readers

• Full-height OCR reader

• Front and rear image at 240 dots per inch

• CCITT Group 4 (black and white) or JPEG (gray-scale) images

• Inkjet endorser with three adjustable heights

• Two pockets with capacity for 100 documents each

Refer to Appendix A for Source NDP specifications.

Documentation

This guide describes the Source NDP and gives instructions for installation,

operation, replacing consumable supplies, cleaning, removing and replacing

components, and recovering from problems. Operators and site supervisors

are the intended audiences for this guide. The Unisys e-@ction Source

Capture Network Document Processor Reference Card is shipped with the

unit.

Source NDP documents are available from the Unisys Bookstore. You can

also place orders through your local marketing representative or distributor.

The Installation and Operation Guide is also available as an electronic file in

PDF format on the Source NDP CD-ROM that is shipped with the unit.

Other documentation for system installers and administrators is on the

Source NDP CD-ROM.

Ordering Supplies and Replacement Items

Source NDP Starter Kits, supplies, and replacement items are available from

Unisys Direct. Power cords are available through your local Unisys sales

office. Refer to Appendix C for more information.

Source NDP Networked Document Processor

1–4 4326 6295–002

Getting Assistance and Support

Go to your supervisor or site administrator for assistance with questions or

problems. If needed, they will contact the appropriate person or organization

to resolve questions or problems. They will also contact your marketing

representative, distributor, or local Unisys office to resolve questions about

shipped items.

A set of frequently asked questions (FAQs) and answers is included on the

Source NDP CD-ROM. For the most up-to-date FAQs and other support

questions, contact Unisys InfoAdvisor at

http://www.infoadvisor.com

For more information about Source NDP products, contact Unisys Payment

Systems at

http://www.unisys.com/marketplace/products/psd

For support contact information, refer to the detachable reference card

shipped with the Source NDP, or access the Unisys support site from

http://www.Unisys.com

4326 6295–002 2–1

Section 2

Source NDP Installation and

Deinstallation

Source NDP units are designed for easy installation by an operator without

previous computer experience. However, before you install or operate the

unit, a site installer who has computer experience and knowledge of networks

must complete other installation tasks. Network configuration, Source NDP

Manager software installation, and connecting the Source NDP unit to a PC or

LAN is described in electronic documents included on the Source NDP CD-

ROM.

This section describes the following Source NDP installation tasks that are

intended for an operator:

• Checking shipped Source NDP items

• Selecting a place for the Source NDP unit

• Installing the Source NDP unit

Save the shipping carton and packing materials for possible service

returns.

Uninstalling a Source NDP unit and packing it for shipping is described at the

end of this section.

Source NDP Installation

2–2 4326 6295–002

Checking Shipped Items

Check that the items shown in Figure 2-1 are included with the Source NDP

unit.

Legend

1 Source NDP

2 Source NDP CD-ROM -- includes documentation, a training video, and a help (CHM)

file with installation, network, and support information

3 Ferrite bead in nylon case (required for some systems)

4 Inkjet print cartridge (shipping container is shown)

5 PC card

6 Check limiters -- preinstalled (short check limiters are available from Unisys Direct)

7 AC power cord

8 External power supply (automatically senses 50 or 60 cycle power) with attached DC

power cable

9 Source NDP Track Clearing Card / Source NDP Operation Reference Card – stored in

document holder in base of machine

10 Source NDP Installation and Operation Guide – shipped as electronic and printable

document on the Source NDP CD-ROM

Figure 2–1. Shipped Items

Source NDP Installation

4326 6295–002 2–3

Starter Kits

Starter kits (part number 75-0316-903) are available from Unisys Direct and

can be customized at the client’s request to include items such as cleaning

supplies, extra consumable items, and replacement items. Refer to Appendix

C for ordering information.

Selecting a Place for the Source NDP Unit

Select a flat, stable surface for installing the Source NDP unit. The unit can

be placed next to a teller, between tellers, or in another convenient location.

A local PC workstation is required for Source NDP operation only if the site

has determined that the Source NDP unit will not be connected to a LAN.

A Source NDP is designed to require minimum space for operation. However,

it is important to allow clearance around the unit as follows:

• Allow clearance at the front of the unit to load and remove documents.

• Allow clearance above the unit to remove the covers and to permit

access to the track.

• Allow clearance at the rear of the unit to protect the connection between

the LAN cable and the PC Card.

Source NDP Installation

2–4 4326 6295–002

Before You Begin

The Source NDP is designed for installation by an operator. Someone at your

site must furnish a LAN connection or a connection to a local workstation.

Someone must also install system software along with application software or

a Source NDP exerciser program.

Before you begin processing documents, follow the instructions in Section 3

of this guide to adjust the check limiters and set up the endorser.

Overview of Hardware Installation

Follow the steps in Figure 2-2 to install the Source NDP unit. For detailed

instructions, refer to “Installing the Source NDP Unit,” later in this section.

Caution

Attach the power cord to the Source NDP unit and plug the cord into a

power outlet before inserting the PC Card. Otherwise, electrostatic

discharge may damage the unit.

Source NDP Installation

4326 6295–002 2–5

Legend

1 Make sure that the Power On/Off switch is in the Off (O) position.

2 Connect the DC power cable to Source NDP unit.

3 Connect the AC power cord to the power supply.

4 Connect the AC power cord to a power outlet.

5 If one is provided, install the ferrite bead in its nylon case on the cable attached to

the PC Card.

6 Connect the cable from the LAN or PC to the PC Card.

7 Insert the PC Card into slot at the back of the Source NDP unit.

8 Install the Inkjet print cartridge in the holder under the top-right cover.

A Connect the LAN cable or direct-connect (crossover) cable to the LAN card in the

host PC. (This task is normally done by the person responsible for site installation.)

Figure 2–2. Overview of Source NDP Installation

Source NDP Installation

2–6 4326 6295–002

Installing the Source NDP Unit

Follow these steps to install a Source NDP:

1. Make sure the Power On/Off switch shown in Figure 2-3 is in the Off (O is

depressed) position.

Figure 2–3. Power On/Off Switch

2. Connect the DC power cable attached to the power supply to the rear of

the document processor. The round, 8-pin plug fits only one way into the

unit. Refer to Figure 2-4.

Figure 2–4. Connecting the DC Power Cable

Source NDP Installation

4326 6295–002 2–7

3. Connect the female end of the AC power cord to the power supply as

shown in Figure 2-5.

Figure 2–5. Connecting the AC Power Cord to the Power Supply

4. Plug the male end of AC power cord into the AC power source (wall

outlet). Refer to Figure 2-6.

Note: If there is power, you will hear the fan in the power supply.

Figure 2–6. Plugging in the Power Cord

Source NDP Installation

2–8 4326 6295–002

5. Connect the cable from the LAN or PC (installed by your system installer)

to the PC Card. Refer to Figure 2-7.

Figure 2–7. Connecting the LAN Cable to the PC Card

6. Install the ferrite bead in its nylon case, which is shipped with the

Source NDP unit, as follows:

Note: Some systems do not require a ferrite bead, in which case, it is

not shipped with the system.

a. Open the nylon case enclosing the ferrite bead.

b. Place the case over the cable attached to the PC Card, as shown in

Figure 2-8.

Figure 2–8. Installing the Ferrite Bead

Source NDP Installation

4326 6295–002 2–9

c. Snap the nylon case closed. The position of the ferrite bead on the

cable is shown in Figure 2-9.

Figure 2–9. Position of the Ferrite Bead

7. Insert the PC Card into the slot at the rear of the Source NDP as shown in

Figure 2-10.

Figure 2–10. Inserting the PC Card

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