I’ve installed a new application version and get errors when I try to select things from the
menusinIBMSPSSDataCollectionInterviewerServerAdministration................ 147
I can log in to IBM SPSS Data Collection Interviewer Server Administration if I enter the
URL as //localhost/... but not if I enter the server’s name instead of localhost . . . . . . . . . . . . 148
How do I simultaneously login to separate IBM SPSS Data Collection Interviewer Server
Administration or IBM SPSS Data Collection Interviewer Server sessions as different users
inInternetExplorer? ...................................................... 148
Machines in the cluster can ping one another successfully but cannot see FMRoot. . . . . . . 148
Errorswhenattemptingtopingmachinesinacluster ............................. 148
I want to check that SQL Server is running on the Database server but I cannot see the
servernameinthelistofservers............................................. 149
The location of the Web Site folder containing SPSSMR has changed since IBM SPSS Data
CollectionServerapplicationswereinstalled.................................... 149
My site uses Microsoft ISA. Are there any changes I need to make in order to run IBM
SPSSDataCollectionInterviewerServerAdministration?.......................... 151
I’m installing onto Windows XP, and the installation fails when I click Next
on the mrInterviewData IBM SPSS Data Collection Interviewer Server
AdministrationDatabaseSetuppage.......................................... 151
The installer says it can’t find SQL server running on the machine specified. . . . . . . . . . . . . 152
Checking that machines in a cluster can communicate with each other . . . . . . . . . . . . . . . . 152
After upgrading to a IBM SPSS Data Collection Server 6.0.1 cluster, custom instances that
were created for the purpose of load balancing are no longer present on the servers. . . . . . 153
Installing the export components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Enabling security access for Microsoft Excel, Word, and PowerPoint exports . . . . . . . . . . . 154
I’m having problems running IBM SPSS Data Collection applications remotely on Windows
XP ................................................................... 155
I’m having problems logging into IBM SPSS Data Collection Interviewer Server
Administration or installing/running IBM SPSS Data Collection Survey Reporter Server
EditionorIBMSPSSDataCollectionAuthorServerEdition......................... 156
Users who log in with Windows user names cannot activate projects . . . . . . . . . . . . . . . . . 156
MysiteblocksaccesstoURLsthatreference.dllfiles............................. 156
IBM SPSS Data Collection Server applications are not running properly in Internet Explorer
8.x.................................................................... 158
I receive the error message “Failed to load MDM Document: The network location cannot
bereached” ............................................................ 158
I receive a “Maximum Length Exceeded” error when populating numerous tables in IBM
SPSSDataCollectionSurveyTabulation ....................................... 158
The IBM SPSS Data Collection Interviewer Server Administration User Administration
activity does not work in a FIPS 140-2 enabled, Windows Server 2008 environment . . . . . . . 158
I’m unable to activate a project in a Windows Server 2008 cluster . . . . . . . . . . . . . . . . . . . . 159
I receive an error when attempting to activate a project that contains certain non-English
characters.............................................................. 159
I’ve successfully licensed IBM SPSS Data Collection Dialer but cannot work with CATI
projectsinthePhoneParticipantsactivity...................................... 159
How do I view logs files from a previous IBM SPSS Data Collection Server installation? . . . 159
After installing the IBM SPSS Data Collection Developer Library, topics are missing from
thehelpsystem?......................................................... 160
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