SERVICE MANUAL
HW60-12266AS
SERVICE MANUAL
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not
contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by
electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or
products dealt with in this service information by anyone else could result in serious injury or death
MODEL: HW60-12266AS
HW60-10266A
Front Load Washing Machine
WARNING
©2011 Front Load Haier Washing Machine
All rights reserved. Unauthorized copying and distribution is a violation of law.
Front Load Washing Machine
Order No.
Note:This service manual is also suitable for model indicated HW60-12266AS
SERVICE MANUAL
HW60-12266AS
2
Front Load Washing Machine
SERVICE MANUAL
HW60-12266AS
3
Front Load Washing Machine
HW60-12266AS
Front Load Washing Machine
SERVICE MANUAL
HW60-12266AS
5
Front Load Washing Machine
HW60-12266AS
6
Front Load Washing Machine
HW60-12266AS
HW60-10266A
SERVICE MANUAL
HW60-12266AS
HW60-12266AS
7
Chapter 3 Appearance brief introduction
Front Load Washing Machine
3-1. Name of parts
SERVICE MANUAL
HW60-12266AS
8
Chapter 4 Operational Guidance
Front Load Washing Machine
SERVICE MANUAL
HW60-12266AS
9
Front Load Washing Machine
SERVICE MANUAL
HW60-12266AS
Chapter 5 Wiring circuit
Front Load Washing Machine
10
M
X3
X4
X8
N
X6
WL
GND
GND
X2
3
1
2
N
N
N
N
from MCU
N
2
3
4
to MC U
to MC U
from MCU
NTC
N
L
X5
1
L
3
X7
1
L''
N
G
to MC U
GND
to MC U
7
WFM
L''
N
4
GND
2
L'
3
DP
X1
1
L'
M8
M9
M5
M1
M10
M6
M7
SERVICE MANUAL
HW60-12266AS
Front Load Washing Machine
11
Delay
66A
1260
0266A
1060
1490/1480/1470/147P/1460/1450/1290/1280/1270/127P/1260/1250/1090/1080/1070/107P/1060/1050
at the same time
26
,[TIZOUT
SERVICE MANUAL
HW60-12266AS
Front load Washing Machine
12
7-1
Chapter 7 Error Display and troubleshooting
8 /7
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
7-2. Error Display
Error message:Door is not properly shut 20s after program is started.
Troubleshooting:
Error message: Drainage error, water not emptied within 4 min.
Troubleshooting:
Pushing the door to Check Whether
Door is properly shut or not
Y
Shut the door properly,then press the
“Start/Pause” button.
Door lock is broken and need replacing,
then make sure wire is connected
properly.
N
Check if drain pump acts by touching
pump position
Y
Check if drain pump or
drain pipe is jammed,
And open the filter and
clean
N
Cut off the power and choose spin
program to start ,then check the import
voltage of drain pump, is it between
AC 220-2240 V?
Replace drain pump
N
Cut off power and pull out water level
pressure switch wire connection. Set
spin program to start. Check the export
voltage to drain pump, is it between AC
220-240V?
Replace PCB
Cut off the power and then turn on again.
Check the voltage between brown wire
and blue wire of door lock, is it between
AC 220-240V?
N
Y
N
Connect the wire properly
Check if the wire connecting door lock
and PCB is loose
Y
Check if water is emptied
Y
Check if the pipe connected to the water level sensor
is jammed, If it is, clean the pipe. If not, replace PCB
N
Y
The wire between PCB
and drain pump is not
connected properly.
Replace the wire.
Y
13
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
14
Error message:Temperature sensor is not properly connected or damaged (display at the end of a
program).
Troubleshooting:
N
NTC exist open circuit. Replace it
Y
Cut off power, check the resistance of
two pins of heater element by
multimeter, is it between 27-30
?
Heater element must
be broken, please
replace it
Y
Check if NTC is connected properly
Cut off power and measure the resistance
of temperature sensor by
multimeter,is
it between 5-14k
?
Y
N
Connect NTC well
N
N
The control wire may be broken,
Otherwise the PCB must be broken;
Please replace the broken.
N
Replace PCB
Check the wire(X5-3 and X4-1) between NTC
and PBC, are they connected well?
Connect all wires well
Disconnect the two black wires from PCB
, and measure if the resistance
between the two black wires of PCB, is
it infinite?
Y
N
Y
Replace wire
Check if overload laundry. Reduce the laundry
Y
Error message:The heater may be broken
Troubleshooting:
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
15
Error message: The required water level is not reached within 8 min.
Troubleshooting:
N
Check if inlet valve is jammed
Clean inlet valve
N
Draw out the dispenser and check if
water is entering
Observe if the
height of drain pipe
not reach 80 cm. If
water level sensor
and the hose is
leaking gas
N
Turn on power, and set pre-wash
mode, then start. Check the import
voltage of electromagnetic valve by
multimeter is it between AC
220-240V?
Electromagnetic valve must be broken, please
replace it.
N
Check if tap is closed or water
pressure is too low (usual
between 0.03 -1 MPa)
Open the tap or wait for normal water
pressure to use
The wire connected PCB and inlet valve is not
properly. Please reconnect it or replace it.
Y
Y
Y
Y
Y
Check if water is leaking from washer
bottom. Inlet pipe. drain pipe or
other pipe connection
Y
Replace PCB
Check if export voltage from PCB to
electromagnetic valve (between X2-3
and X1-1), is it between AC 220-240V?
N
N
Connect it well.
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
16
Error message. Motor speed is abnormal.
Troubleshooting:
Y
Cut off power and check if motor wires
are connected well
Reconnect well
Y
N
The motor is broken, replace it.
N
Switch on the power and check the
voltage(5-8 or 5-9 of motor connector) is
between 220-240V?
Replace the PCB
Error message. Water level exceeds protection value.
TroubTroubleshooting: leshooting: Troubleshooting:
N
Check if the pipe connected to the
water level sensor is folded.
Unfold the
pipe connected
to the water level sensor
N
Check if the
pipe connected to the
water level sensor is jammed.
Clean the pipe connected
to the water level sensor
Y
Y
Without starting but electrifying, measure
the import voltage of inlet valve, is it
between AC 220-240V?
Replace PCB
Y
N
Without power ,connect inlet pipe to inlet
valve, then open the tap and observe if
water is entering in dispenser
Y
Replace inlet valve
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
17
Y
Error message: Water level sensor is unnormal.
Troubleshooting:
Without power ,check if the line
of water level sensor is connected
well?
1
Connect the line well,
make sure the machine
can work.
Y
Without power ,check if the line
of PCB is connected well?
1
Connect the line well,
make sure the machine
can work.
Y
Switch on the power and check
if the export voltage from PCB to
water level sensor is not 5V?
1
Change the PCB.
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
18
7-3. Examination & Troubleshooting
7-3-1. Display nothing
Troubleshooting:
7-3-2. No water inletting
Troubleshooting:
Measure the power supply ,is it exists
220V-240V AC voltage ?
Y
Repair power supply
N
Press the power switch
N
Check if PCB exists 220V-240V AC
voltage at the import pin
Is the tap shut off or the water pressure
too low?
Y
Open tap or wait for normal water
pressure
N
Check if water is leaking from washer
connection, especially between inlet pipe
andtap.tomakesureof nobends.
Reconnect inlet pipe.
N
Check if filter of electromagnetic valve
is jammed
Clean filter
Choose pre-wash program and start,
then check if there is 220-240V at
ex
p
ort
p
in of electroma
g
netic valve
Is power switch on?
Y
Y
N
N
Insert the plug well and test
N
Press power switch and check the
voltage between L port and N port of
the filter. Is there 220-240V AC
volta
g
e?
N
The filter is broken, replace the filter
Cut off power and check if plugs are
connected well by pulling the plug of
PCB.
Y
Y
Replace PCB
Y
Choose pre-wash program and start,
Check if there is 220-240V at import
pin of electromagnetic valve
Is there open circuit between
electromagnetic valve and PCB?
Y
N
Replace electromagnetic valve
Reconnect the wire
Replace PCB
N
N
Y
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
19
7-3-3. No draining
Troubleshooting:
7-3-4. Abnormal noise and vibration
Troubleshooting:
Turn filter anticlockwise, open and
check if filter is jammed
Clean and tighten filter clockwise.
Y
Is the pack screws dismantled?
Dismantle the screws
Clean
N
Is the height of drain pipe too high?
N
Adjust the height of drainpipe to
80-100 cm
Y
Y
Arrange hose and clean
Adjust adjustable feet
Is washer in balance?
Y
Turn on power and set spin program,
then start, check if there is different
noise from motor
Check if hose-connecting cylinder to
pump is bent or jammed
Turn on power and choose spin
program to start. Measure if import
voltage of drain pump is 220-240V
Cut off and check if the connection
between drain pump and PCB is open
Replace drain pump
Replace the wire .
N
Replace
PCB
Is belt loose or worn?
Remove belt and turn belt pulley by hand,
and then check if there is different noise
Y
Y
Replace it
Dismantle triangle and check
the bearing. If it is broken,
replace it.
Replace motor
N
N
N
Is there foreign material in the washer ?
N
N
Y
Y
Y
N
Y
N
Y
Turn on and select spin program to start,
Measure export voltage of PCB to the
drain pump(X5-1 and X1-1), is it
220-240V?
N
PCB
SERVICE MANUL
HW60-12266AS
Haier Front Load Washing Machine
20
N
7-3-5. Water leaking
Troubleshooting:
Y
Is drain pipe broken?
Readjust it
Is cushion of sight window broken?
Replace drainpipe
Reassemble or repair
Is water leaking from outer cylinder?
Remove clothes
Y
Y
Check if water is leaking from the inlet pipe
or the tap
N
Check if there is foreign material nipped
between cushion of sight window and
sight window
Check if all tubes and tie-in is leaking
water, including the connecting of tube
and valve, dispenser, tube and dispenser,
outer cylinder-cushion of sight window-
hose and outer cylinder, drain
Y
Y
Replace outer cylinder
N
N
N
7-4. Parameter of primary electronic appliance
2
Heater
The rated voltage of motor is 200~240V,rated current of motor is 6A,rated frequency of motor
is 50/60Hz,
The rated voltage , current and frequency of motor
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