GE GNSH45E Owner's manual

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SaJ_tyInformation .......... 2
Installation Instructions . .3-10
Step-by-step i_structicms . . .6-10
Operating Instructions
Breaking a salt bridge ....... 12
Cleanii_g the i_ozzle a_d
venturi assembly ........... 12
Features .................. 13
Service ............. 11, 14-16
Water softe_er system .... 11-16
Care and Cleaning ........ l 7
Troubleshooting Tips .... 18-20
Consumer Support
Consm_er Support . .Back Cover
Parts list/catalog ........ 23-26
Warranty ([/.S.) ............ 27
Wmr;m tv (Ca_mda) ......... 28
Water
Softening
System
ModelsGXSH39E,GNSH45E
Sistema Suavizante
de Agua
ModelosGXSH39E,GNSH45E
La secci6n en espafiol empieza en la pagina 29
System tested and certified by NSF International against NSF!ANSI Standard 44 fl)r the
chemical reduction claims specitied on the per/brmance data sheet.
Sistema t)robado y certilicado pot NSF International contra norma 44 de NSF!ANSI para
las a/irmaciones de reduccidn de los productos qu/micos especi/icadas en la hoja de datos
de flmcionamiento.
©
Write the model and serial
numbers here:
Model #
Serial #
To find these numbers, lift
the cover and look on the
rim beh)w the control panel.
7247166 215Cl173P011 49-50152-1 06-05JR
IMPORTANTSAFETYINFORMATiONo
READALLINSTRUCTIONSBEFOREU$1N&
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of electric shock,
property damage or personal injury.
SAFETYPRECAUtiONS
Check and comply with wmr state and local
codes. You must fi)llow ti_ese guidelines.
Use care when handling the water softening
s_:stem. Do not turn upside down, drop, drag
or set on sharp protrusions.
Water softening systems using sodimn chloride
(salt) for recharge add sodimn to the water.
Persons on sodium restricted diets should consider
the added sodium aspart of their overall intake.
Potassium chloride can be used as an alternative
to sodium chloride in your softener
The _sater softening system _sorks on 24 _olt-60 Hz
electrical power only. Be sure to use onlythe
included transformer
Use clean water softening salts only, at least
99.5% pm'e. NUGGET, PEI,I,ET or coarse
SOLAR salts are recolnmended. Do not rise rock,
block, granulated or ice cream making salts.
They contain dirt and sediments, or mush and
cake, and will create maintenance problems.
Kee I) the salt hole cover in place on the softener
tmless servicing the trait or refilling with salt.
-_WARNING:oo.o, use with water that is
microbiologically tmsafi _ or of tmknown quality
without adequate disinfection befm'e or after
the system.
Transformer must be )lm,{,ed into indoor
120 xolt, grounded outlet only.
PROPERINSTALLAtiON
This water softening system must be properly installed and located in accordance with the Installation
Instructions before it is used.
Install or store where it will not be exposed to
temperatures below fl'eezing or exposed to any
type of weather: Water fl'eezing in the s_:stem will
break it. Do not attempt to treat water over 100°E
Do n0tinstall in direct stmlight. Excessive stm or
heat may catlse distortion or other damage to
non-metallic parts.
Properly ground to confimn with all governing
codes and ordinances.
Use only lead-free solder and flux for all sweat-
solder connections, as reqtfired bv state and
federal codes.
Softener resins may degrade in the presence of
chlorine above 1 ppm. If you have chlorine in
excess of this amotmt, you may experience
reduced lile of the resin. In these conditions,
you may wish to consider i)m'chasing a (;E
point-of-entry household filtration system with
a chlorine reducing filte_:
WARNING:Disc.,d.llunusedparts
and packaging material after installation.
Small parts remaining after the installation
could be a choke hazard.
The water softening system reqtfires a minimmn
water flow of three gallons per minute at the inlet.
Maximum allowable inlet water pressm'e is 125 psi.
If daytime pressm'e is over 80 psi, nighttime
pressm'e may exceed the maximum. Use a pressm'e
reducing \:dve to reduce the flow if necessarx:
READANDFOLLOWTHISSAFETYINFORMAtiONCAREFULLY.
SAVETHESEINSTRUCTIONS
2
Installation instructions.
CAUTION:Certainplumbingsl illsareneededforinstallation.Ifyouareunsureabout
any part of the installation of this product, consult a professional plumber,
Unpacking and Inspection
Be sure to check the entire sottener tot any
shipping damage or parts loss. Also note
damage to the shipping cartons. Contact the
transportation company fl)r all damage and
loss claims. The IllaIltlf;IctuI'eI" is not
responsible lot damages in transit.
Small parts needed to install tile softener are
packaged either in a bag or on a cardboard
sheet. To awfid loss of the small parts, kee I)
them packaged until you are ready to use them.
Be sm'e not to discard components hidden in
packaging.
Important Installation Recommendations
Read entire manual. Failure to follow all guidelines and rules could cause personal injury or
property damage.
Before you begin installation, read these
Installation Instructions completely. Then,
obtain all tile materials and tools you will
need to make tile installation. Failure to
properly install tile softener voids tile
W}l I'I'}1 n IV;
Maximum allowable inlet water pressure is
125 psi. If daytime pressure is over 80 psi,
nighttime pressure may exceed the
maximmn. Use a pressm'e reducing valve
if necessary. (Adding a pressm'e reducing
valve Ill}Iv reduce tile flow.)
Check local codes. Tile installation must
con[oI'Ill to them.
In the Commonwealth of Massachusetts,
Plumbing Code 248 CMR shall be adhered to.
Consult with your licensed plumber.
Use only lead-h'ee solder and flux for all
sweat-solder connections, as required bv
state and federal codes,
Connect tile softener to tile main water
supply pipe before or ahead of the water
heater. DO NOT RUN HOT WATER THROUGH
THESOFTENER. Temperature of water
passing through the sotiener illtlSt be
less than 120°F.
Tile softener works on 24 volt-60 Hz
electrical power only. Be sure to use the
included transformer. Be sure tile electric
outlet and transfm'mer are in an inside
location to protect ]['l'OIl/ inoisture.
See Where to Install the Softener section lot
more derails.
k, WARNING:D,),,,it,,sewithw.te,"
that is microbiologically tmsafe or of
tmknown quality without adequate
disinfection before or after the system.
The water should be tested periodically
to verifY' that tile system is performing
satisla ctorilv.
Use care when handling tile softener.
Do not tm'n upside down, drop, drag
or set on sharp protrusions.
Small parts remaining after tile installation
could be a choke hazard. Discard saliqv:
InstMlatien instructions°
Plan How You Will Install the Softener
Yol_ midst first decide how m rm_ im_aN_dom
pipes to the so[te_er, l,ook at the hol_se
mah_ _ater pipe at d_e [)oim_t _here y()l_ _i]]
c(mm_ect the soflel_er. Is the pipe soldered
coppe_; gh_ed plastic, or threaded ga]v;mized?
What is t]_e pipe size?
P.WNflNflV& ,seo,.. e.d,ee
sel de r a m_d fl I_x t(_ preve_ t ]ea d poi som_im_g.
See Typical Installation Illustration, Fig. l. IYse
this as a g_fide w]]em_ plam_]_g y(mr particle]at
im_sta]]atiom Be aura to direct the incoming hard
water supply to the softener valve inlet fitting,
The _]ve is marked/N a m_d OUE See ill i_s_rati o_
(m page 5 t(_ help y(m prepare.
Whore to Install the Softener
Place the softener as close as possible to a
sewer drain, or other acceptable drain point
or standpipe.
It is recomm ended to kee I) outside taucets
on hard water to save spit water and salt.
Do not install the softener in a place where it
could t/'eeze. Freeze damage is not covered by
the warranty.
Do not install the softener where it would
1)lock access to the water heater or access to
the main water shutoIt.
Put the softener in a place where water
damage is least likely to occur if a leak
develops. The manufacturer will not repair
or pay for water damage.
A 120-volt electric outlet is needed to plug
in the included transformer. The softener
has a 10-toot power cal)le. If the outlet is
remote (up to 100 ti_et), use 18 gauge wire
to connect. Be sure the electric outlet and
transformer are in an inside location, to protect
from wet weather. Be sure the outlet is
unswitched to prevent accidental shutott.
If installing in an outside location, you must
take the steps necessary to assure the soltene_;
installation plumbing, wiring, etc., are as
well protected fl'om the elements (stmlight,
rain, wind, heat, cold), c(mtamination,
wmdalism, etc., as when installed indoors.
Outdoor installation is not recommended, and
voids the warranty.
Keep the softener out of direct sunlight.
The stm's heat may distort non-metallic
parts and may damage the electronics.
Toolsand Materials Required for Installation
In and out fittings included with the softener
are 1" (nominal) copper sweat tul)es.
You should maintain the same, or larger,
pipe size as the water supply pipe, up to the
softener inlet and outlet.
Use the included 1)ypass valve to install the
softener. The 1)ypass valve allows you to turn
off water to the soltener ti:,r servicing, 1)ut
still have water in the house pipes, The in
and out fittings referred to above connect to
the bypass \:dye with the included nuts and
wash ers.
Use coppe_; 1)rass or galxanized pipe and
fittings, . Some codes may also allow CPVC
plastic pipes.
If additi(mal drain hose is needed fl,r xalve
and salt tank drains, it can be ordered from
GE Parts at 800.626.2002.
If a rigid wdve drain is needed to comply
with plmnl)ing codes, you can 1)uy the parts
needed to connect a 1/2" copper tul)ing or
plastic pipe drain.
Clean nugget or pellet water softener salt is
needed to fill the 1)fine tank, see Step 8 in
the Stop-by-Stop Installation Instructions.
4
Typical Installation Illustration
24Vtransformer
Salthole
Softwater MAIN WATERPIP
_'_ Hardwater
IIII Hardwaterto
U L_ - outsidefaucets
120-voltoutlet Lj_-_ Union(2Xrrotsupplied)
_ Retainer(2) ---_
___--- Clips(2)
_[l _ Co ertube
/ :_-_ PP .1" (2)
<_ O-rings(2)
Fig. / CROSSOVER
Useif watersupplyflows fromthe left.
Includesingleor3-valvebypass.
Hardwater
Fromsoftener.
)utlet
Softwater
,_ To softener
inlet
J
gs(2)
iLET Clips(2)
NOTE: See Drain Hose Connections section.
Optional 3-Valve Bypass Installation Illustration
Softwater
Bypassvalve
120-voltoutlet
Outletvalve
ti:i:_j Union(2)
24V
transf L_j.j (notSL
Salthole
cover-
/
/
/
/
Hardwaterto
outsidefaucets
_, -_'" Hard water
Inlet valve
3-ValveBypass System
Forsoftwater service:
,,Openthe inlet and
outletvalves
Closethebypassvalve
Forbypasshardwater:
Closetheinlet and
outletvalves
° Openthe bypassvalve
Coppertube.1" (2)
s(2)
Fig. 2 CROSSOVER
Useif watersupplyflows fromthe left.
Includesingleor3-valvebypass.
"_:-L .........................
..................:-(
Hardwater
Softwater
C D
Fromsoftener t _ Tosoftener
outlet inlet
GOESHERE
INLET Clips(2)
5
Step-by-step installation instructions.
Turn off file g_asor electric supply to die _lter heate_, in tile possibili U that
the _ter heater may be drained while draining pipes.
Turn off dm _;_ter supply to pipes to be cut and drain the house wamr pipes.
Open bofll hot and cold *bucets at the lo_est location possiNe.
NOTE:For easier installation, remo\e the top cover Release 2 clips at rear of codex: Rotam
cover ibn_ard and lift up.
1.INSTALLBYPASSVALVE
• Remove plastic shipping plug and wire fi'om val_e outlet.
NOTE:Besuretheturbine and "__U_bv7;
supportarefirmly inplaceinthe I utlet
valveoutlet. Blowinto the valve _ TaUn_b_p;_
port andobservethe turbine
for freerotation, t
, \ \", _'x_\_
Fig. 3B
• Push the b}pass val_e (lubricate o-ring seals with silicone grease) into both ports of the
vane as sho_n in Fig. 3A. SIDE
Snap the 2 lmge plastic clips in place, from the top, doom as shown in Fi#u'es 3A and 3B. VIEW
Be sure they snap into place. Pull on the bypass valve to make sure it is held securely in
place.
2.INSTALLDRAINFITTING
• Push the drain fitting (lubricate o-ring seals with silicone grease) into the part oi the \'al_e
as shox_/in Fig-m> 3A.
Snap the large plastic clip in place, ti'om the top dox_alas shown in Fig-ure 3A. Be sure the
clip snaps into place. Pull on the drab1 fitting to make sure it is hdd securely in place.
3.MOVETHESOFTENERASSEMBLYINTOINSTALLATIONPOSITION
Be sure the installation surfitce is level and smooth. Sharp objects under the tank may Fig.3C
ptmcmre it. If needed, place the tank on a section of 3/4" thick (minimum) pl}a_od.
Titan, place shims under the plywood as needed to level the sotiene_:
4.PLUMB"IN"AND "OUT"PIPESTOANDFROMSOFTENER
--ACAUTION:()bsexwe all ot the fi,llo, Ung cautions as,ou connect inlet and
outlet plumbing. See illustrations on page 5.
• BE SURE INCOMING HARD WATER SUPPI X IS DIRECTED TO THE SOFTENER
X;MYE INLET PORT. If house x_wr flo_ is ti'om the leit, nse a plumbing crossover as
shown in Fig. l, page 5./f house _;tter flo_s up fi'om the floor level, turn the bypass Fig.4
_alve upside (to_/as shown in Fig. 3C.
If making a soklered copper installation, do all sweat soldering before commctitlg pipes
to the bypass valve. Torch heat will damage plastic parts.
• When turning threaded pipe titting_ ()lit() plastic tittings, use care not to cross-thread.
• Use pipe joint compound on all external pipe threads.
Support inlet and outlet plumNng in some manner (use pipe hange_) to keep the Fig.4.4
weight off of the valve fitth_gs.
5.CONNECTANDRUNTHEVALVEDRAINHOSE
IMPORTANT'.It_ou _ant to attach the drain fitting to a rlgJd tube, see Step 5A and Fig. 4B.
• Use the provided drain hose (2(/length included) to attach to the val_e drain fitting. To
keep water pressure tram blowing the hose ofl_ use a hose clamp to secul_ in place; see
Fig. 4. (;tit the necessary length and use the remainder in Stop 6.
• I_ocate the other end of the hose at a suitable drain point (floor drain, sump, laundr>
tub, etc.) that mnninates at the smear Check and comply with local codes.
IMPORTANT'./#more drain hose is needed, it should be ordered ti'om GE Parts at
800.626.2002. The water softener WIUnot work if water cannot exit this hose durit g recharge. --_
• Tie or wire the hose in place at the drain point. High _ter pressure will cause it to whip
during the back4_mh and Ktst rluse cycles of recharge. Also provide an air gap of at least
1 1/2' between the end of the hose a_d the drain point. An air g_p pre_ents possiNe
siphoning of se_r water into the sotienec if the sewer should "back-up."
• Elevating the drain hose ma t catlse back pressm_ that could l_duce the brine drm_
during _>chaNe. If raising the drain line overhead is required to get to the drain point,
measure the inlet _ter p_ssure to the softener first. For inlet p_ssures bet\_een 20 and
50 psi, do not raise higher than 8' above the floor For inlet pressure above 50 psi, the
drain line may be raised to a n/aximnn/height of 14'. __
8
Drainfitting -/
(toassembledrain
fitting, seeStep2below)
Clips
ngs
O-ring'sealgoesinto
the outer grooveonly,
Theclipsnapsintothe
innergroove(seebelow).
Clip
END
VIEW
Valve body Bypass valve
inlet or outlet (push all the way in)
Turnbypassvalve
upsidedownto
_, connectto floor
f OUT levelplumbing
IN
[__i_[[_ __.,_t.......1/4"NPTthread
Barbsfor 3/8" I.D.tubing
LJLUJ _#';y_e---_ Hoseclamp
_Q. "_--- Drainhose
on
)rlight
Valvedrainhose
-ieor wire
'ZZ
STANDPIPE
LAUNDRYTUB
SUMP
gap
FLOORDRAIN
5A CONNECTINGA RIGIDVALVEDRAINTUBE
To adapt a copper drain robe to the soitener, buy ?t compression fitting (1/4 NPT x 1//9" O.D.
robe) and needed tuhing Ii'om your local hardware store.
6 INSTALLTHEBRINETANKOVERFLOWFITTINGSANDHOSE
Insert tile rubber g_'ommet into tile 3/4" diameter hole in tile brine tamk sidewall as shox_]
in Fig. 5.
• Push tile end of the hose adapter elbow into tile g_'ommet as shown in Fig. 5.
• Attach a length of hose (use remaining hose In)m Stop 5) m tile hose adaptor elbow Use a hose
clamp m hold it ill place.
I_ocam tile other end of tile hose at tile drain point. DO NOT ELEVATE this hose higher than
tile e/bo_s on tile brine rank.
IMPORTANT:DONOTTEEOVERFLOWHOSETOVALVEDRAINHOSE
NOTE:Thisdrafil islOTsafetyonly II the cabinet (brine umk) should o\erfiII with water;tile excess
iscarried to tile drain
7 INSTALLGROUNDINGCLAMP
If pluml)ing is me'ud, to maintain electrical ,_'omld continuity in tile house cold water piping, install
the included ground clamp as shown in Fig. 6.
• Clean pipe with emer> paper in tile area _dlere tile clamp is to he installed.
• Instal[ grounding clamps as sD)x_, making sure damps fit li'eely around pipe.
• Make sure lock x_:tsheris ill place.
• Handtighten scre_, then one more flfll mrn with scre_x(hg'el_
/VOTE:W[len repladng m_existing soltenel; also replace grounding clamps.
If removing soltener completel b hard-phmlb tile water line with same t}pe of pipes as the original
u) assure plumbing integ_'iV and ground continui V o\er tile [ifieof tile home.
8 FLUSHPIPES,EXPELAIRFROMSOFTENERANDTESTYOURINSTALLATIONFOR
WATERLEAKS
A CAUTION:To avoid water or Mrpressure dmnage tosoftener inner parts, be sure to
do the following steps in exact order.
• Fully open 2 cold soft water faucets nearby the softener.
• Place bypass valve in "bypass" position by pushing the stem inwm'd.
• Fully open the house main water pipe shutoff valve. Observe a steady, flow from both faucets
opened in step A, above.
• Place bypass valve in the "service" position [XA_CTLYas follows. I_2EP soFT WATER
FAUCETS OPEN.
SLOB_LYpull or slide the valve stem (ou 0 towaxdthe service position, pausing several times to
allow the softener to pressurize slowly.
• After about 3 minutes, open a HOT water faucet for 1 minute, or mllil all air is expelled, then
close. NOTE: If water appears cloudy or has salF "utste,allow to run fi)r several more minutes, or
until clem_
• Cli)se all water faucets.
• Check your phunbing won for leaks and fix rigbt awayif any axe fomld. Be sure to observe
previous caution notes.
• Tunl on file gas or elecWic supply to the water heater. Light file pilot, if applicable.
1/4"NPTthread
Compressionfitting
1/4NPTxI/2" O.D.
tube(notprovided)
/
!
Cutbarbsfromvalvedrain 1/2"outside
elbow{pullclipandremove diametercopper
drainvalveelbowfromvalve) tube(notprovided)
Fig. 5" -_
_:_,_..__i Hoseadapter
Hoseclamp
Tovalveinlet
GroundClam
Fromvalveoutlet
9 ADDWATERANDSALTTOTHEBRINETANK
I.it't tile salt hole co_r Add about 3 g'allons of _<lter into the rank. Do
not add into tile bfinewe/1.
• Fill rank with NUGGET, PELI.ET or coarse SOI.AP, wamr softener salt
with a purity, of99.5% or higher Do not use rock, block, gramflated
and ice cream-making salts, or salt with iron-removing additives
(except for Diamond C_ystal° Red.Out c'_hrand salt). Maximum silt
storage capacity is approximatel} 200 [bs. Keep tile salt hole cover
dosed unless ser\icing the unit or refilling with salt.
/VOTE:If the softener is installed ill a humid basement or other damp
area, it is hetter to Fillthe rank with less salt, more frequently. Eighty to
100 [bs. of salt will last lot se\eral months, depending on _<lmr
hardness, Imni/y size and water soltening s)rsmln model.
10.CONNECTTOELECTRICALPOWER
To gain access to tile transfi_rmer/power cord assembly, remo_ tile
salt hole co\er li'om tile softener. Unclip tile robs on tile rear of tile
top co\er and romm tile co\er upwards to remo_ e. DO NOT PUII,
OR DISCONNECT WIRING.
• Tile softener _)rks on 24 voh4;OHz electric power: Tile included
transformer dlanges standard 120aok AC house power to 24 \ohs.
Plug, the tra_sfonner into a 120-volt outlet only. Be sure the outlet is
ah_a}s li\e so it can not he _vikhed offb_ mistake.
• Replace tile mp coxe_:
• Replace tile salt hole covel:
7
Step°by°step installation instructions,
Programmingthe Control
lUVEL[_ !!_t'!_tt_!1 I
IP"ESE"TTmME \\
F-_-_ I_ _ tU L-I I IHARDNESS \\
[_I !-IO I JFIECHARGE,,_,4E \_
CONTROL SKIT1NGS REQUIRED _pon b_st;dk_tio_ am! after a_
exte_(led power outage,
NOTES:
WHEN THE TI{_NSFOI_IER IS PI,UGGED INTO THE
EI,ECTR/(_M, OUTLET, 12:00 PM (fl_tshing), _md_m arro_ _ is
(tisl)la?_d next to PRESENTTIMEon the lintel)late decal. Y]_e bhle
indicator light will also flash. Program the conm)l as instructed
belo_.
If E I
OO -- -is flasl_lg, use the UP button to set the correct F or
H code as tollows: H39 tor GXSH39E or H45 tbr GNSH45E. If you
pass b_ the corl_ct code munber, tire the DOWN button. Tilen
press the MODEbutton to accept the correct model.
:¢ A "beep" sounds \dlile t)ressing buttons for control programming.
One bee t) signals a change in the control dist)la }.Repeated beeps
mean the control will not accept a chang_ fl'om the button _ou
hme px_sse(t, and you should select another button.
:_ To prognu-n tile control, }_m will use the UP •, DOWN and
MODEbuttons.
Use the MODEbutton to scroll arrow I_ to desired comrol function.
I.Press the MODEbutton until arrow
I_ points to PRESENTTIME.
Z Press tip or DOWN button
to set. The UP button adxances the time; the DOWN button moxes
the time in rexerse.
If file present time is bemeen noon and midnight, be sure PM shot_:s
in fl_e display. If the i)resent time is bet\_een midnight and noon, be
sure AM sl/o_:s in file (list)l_ft.
NOTE:Each t)x_ss of an UP or DOWN button changes the time
b_ one minum. Holding the button changes the time at a rapid rote.
3._l/en the px_sent time is correct, press MODEto accept.
SETWATERHARDNESSNUMBER I_ inS_]
I.Press tile MODEbutton until H_R_NaSS
arrow I_ [)Dints to HARDNESS.
Z Press LIP or DOWN button to
set xour, water hardness n umber in the displa}. DOWN decreases the
hardness xalue. UP increases the hardness xalue.
3.When the displa} sho_s your _,ter hardness (in groins t)er g_dlon),
press MODEto accept.
NOTE'If there is clear water iron in your water supply, you MI1need to
increase the hardness setting by 5 for each 1 ppm of clear water iron in
your water supply.
You can get the grains per gallon (gpg) har&_ess of your
water supply from a water analysis laboratory. If you are on
a mmficipal supply, call your local water deparmaent. Or call
Legend Technical Services, an independant laboratory, to request a
water hardness test kit at 1.800.826.8553, extension 47. If your report
shows harth_ess in parts per million (ppm) or nfiUigrams per liter
(rag/l), simply divide by 17.1 to get the equivalent number of grah_s
per gallon.
I_,_J -l'n nl /
SETRECHARGE(STARTING)TIME C'u u
I.Press the MODEbutton tmtil arrow II_
RECHARGE
points to RECHARGETIME. I _r_E
NOTE'Aflashing 2:00AM (ti_ctory
defimlt) should sho_ in the dispb?. This is agood time tbr recharge to
start (takes about 2 hours) in most households berm_se _,ter is not in
tire. t_M4D "_ATER is bH)assed to house ti,ucets during rechaNe.
If no change is needed, go to step 3. To change the recharge starting
time, tbllo_ stop 2.
2.Press LIp or DOWN button to set the (lesi_d recharge start
time. Be sure to ob,_ene the AM or PM as _m did \_hen setting the
time of (b_.
NOTE'Eachpress of a button changes the time by 1 hour. Holding the
buttons in chano'es_,the time at a rai)id rate.
3.Press the MODEl)utton to accept.
SETSALTLEVEL n n 7_ SA_W,
I_l.U
I
I.Press the MODEbutton until
arrm_ _ points to SALTLEVEt.
2.Deten-nine lexel of salt in brine tank
using )ellow indicator on side of brine _ell, inside brine tank
(see illustration on t)age 5).
3.Press UP or DOWN button to I I I- [_] SALTLEVEL
set tile SALTLEVELto correspond to -I.-I I
/
!
level on yellow indicator in brine tank. /
J
NOTE'Each press of a button changes the
level by increments of 0.5 up to 8.0. As the number increases, the salt
lexel bars increase on each whole numbe_: i,owerlng the salt lexel
below zero turns the SALTLEVELindicator OFF.
4.Press the MODEbutton to accept. The displa}
shows the present time of day and DAYSTO
EMPTY.RECHARGETONIGHTm_*yappear it
trait is new.
NOTE:Each press of a button changes tile display by l, between l and
_,._%_kbove-,,% the dis.l)lav,changes,....5 at a time (95,,,30, 35, etc.). Holding
a button in changes the mm-_bers at a rapid rate.
Programming the Control (cont.)
DAYSTOEMPTY
The/_ordsDAYSTOEMPTYandanun-lberareshownin
the lo_er halfot the di@a}. This infbnnation is sho_n
in tile normal run displa}.This isto inibm] the user of
the number of(laxsbeiore the salt lexelin the brine
rank i_aches Lex_l0. Thet_ willbe salt left in the sah tank, but it mav not be
sufficient to fldlyrecharge the svstetl].Salt should be added at this time to mokl
hard water.Tile _¢dueis updawd dailyand whellexer the SAtrt_Et value is
charlged.
/VOTE..'E)rthe fip,t severalIx_eksof operation the DAYSTOEMPTYn>?provide
erratic opermion. For example, the bhle indicator light may flash,showing film
more saltis required _d/en the actual salt levelin file tank iswell aboxe file
LexelO.In sortieeases,file DAYSTOEMPTYm_,vexertincrease oxer a sexeral
week period.
It takes a couple ofmonths tOTtile _xvtters{)flenerto learn your_x_terusage
pattern. Once it does this, it willaccurately detennine actual salt usage pattern.
Dnring this first peri_xl, check s:fltlevelfallen blue indicator light fl>hes. If the
saltlexelin tile tank is at Lexel / or abort allo_ system to nm. Besure to reset
wmr saltlet elindicator each time wm add salt to the svswm.
Optionalgomrot& ings
The conti'ollel display has severalt_pfionsand f>atui'es.
towsatratagM
ThetowsatYatagM,when enabled, will snnnd tile
heeper Mien tile BAYS TOEMPTYxalueis ]5 daxs ol I-I
less.NI change this setting, pless and t>ld the MOBE ,¢>/ kl f7
hnttnn fi_r3 seconds. ON (fi_ctor_defimlt) o: OFFv,ill
flashin the displa?.Pi'essthe EiP'it ol DO\XN
huttons to toggle this>atui'e ON o["BEE Pressthe M0OEbutton to accept, and
the displa? willmow to $ALTEEF/CKNCK
SALTEFF/C/ENCY ]
When the $ALTEFF/C/ENCYfbm,i'e is ON, the unit _dll
operate at a s_0tefficient} of 4(X){)grains of hmdness U I7"- J
removed per pound ofsalt. This mtxte of operation is
tile most endear setting fiwsalt usage, because the
sxsteml_illtend to lecha:ge mole oiten, with less silt usage. Turning the
*eatme Ob'b'_[11tend to lengthen the time betv,een i'echmge cycles,which will
provide the most efficient usage ofx_ate];hut In;_ usemote salt. The degree of
diffbi'ence het_een these r_o tides is highly dependent on the _a>i" usage and
hmdne_ at a pmtieular installation.
NOTE:CalifbmiaRegnlafions_equirethis>aut> tobe ONti}17installationsin
Caliiiwnia.
_[bchange the setting, )['essthe [.P o["DOWN buttons to toggle the
>amre ON or OFE Press the M0OEbntton to accept. The disph? _ill mo_e to
SYSTEM/ELECTRONICNAGNOSTICS.
SYSTEM/ELECT_ON/CNAGNOS_S n i i_]
This dh )layrontah> system d]agnostirs infi'}nnation I_1
I
to assistin trouhleshooting problems _dth the s}stem. !7 V'II"1
Seepage ]5fiwdetails. [hess the MOBEhutton to !_I_ 1_1
retu['n to the normal run disph).
These models h_e an op0nn to h_wethe run di@ff indica> diitewnt
inii_rmatbn. The hlfbm]ation displayed on the top half of the displ_3can
he changed to one of the fblh>ing:
Feature:OtherBataNsp/ags
Opemtion_dinfinmation aboutthe _te_ soiiene_is_wdl_d)leth:ough three
optillns in tile display
* CAPACHN" REMAINING - This is the percentage of water softening
capad V remaining, hmnediately aftei"a wgenecdtion, 1(10%shows.AswaWr
is used, the pe['centage willdec_w_lsetnttil the next regenerathln. Durh]g
legeneratbns, tile pelcentage increments upl_ard.
WhenPRESENTr/MEis displa)ed, pi'ess the _yg, '_"_"UI_.71 i_
h,,tt,,n; SE ,illappealinthe °Z °Z i
displm..Tile value shown is between 0 and I(X) _ i I 1{I /
pelcent. This value is based on cmrent operating _ ......_'_......
"SS' <
( tpa¢it}:Pie 111;.,tile L,P button xdllrettun
the screen to tile p_eviousdiq)la?.
AVERAGE DA_LY GALLONS - The figme displa)ed is tile avei'age
gallons ofa_ter tlsed h} the housetMd each (h_ o_er the past se_en<lay
pe_bd.
P]ess.....tile DOWN button tgain,to disi_l']x,the I .... I_o I-Ill- )
Averaoe Dadv Gallons.AOGwilla _)ear m tile <hs)lax'. - -
Tills _alue isnDdated exert mght at m[dmght. P['essmg/ / -I 7_ |
, . ' ' ' ' -- L- I__
t,e • h.ttt,ltwt,lett l,ltlles,reentt,tlle ,,/--/............,I./
pe_ious displa!.
* FLOW RATE, GPM- When tlsing soft_;_teu this displa?,shou:_tile
flo_ :ate passing through the soffenei"(in gallons per minute). Ze> sho_s if
watei"is not passing thi'ough the soiiene,:
P_essthe DOWN button agaia to disph) the flo_
rate. GEM_ill appear in the diq)la> This vahte is
updated exe]3 ½second. Pressing tile 1p button
will _etum the sc:een to the p:e_ious displa5 P:essing
the DOWN bum}n willwtum the screen to the
PRESENTTiMEdispla>
LOSTTIMESIGNAL
If time is lost on the disph? due to power interruptinn, the bhle indi(_to_ light
willflash4 times eveU second, undl the p_esent time ofda_ is ente:ed.
LOWSALTSIGNAL
When the BAgS TOEMPTYdrq)s to 15, the bhle in& ato: light >rodBAYS TO
EMPTYin tile displU _ill flz_slle_ely seclmd allotthe alalm willheep ewl) 30
seconds (fl'om 8:(X)_51 to 8:00PM) to notifi_the use] that the unit is mnnh]g
lnx_on salt. Assoon asany button isp:e_ed, the alarm willstop beeping. Tile
bhle iadicatof light attd BAYSTOEMPTY_illcontinue to flash.Once salt is
added to tile hrh]e tank and the $ALTIZ_L is _eset, the BAYS TOEMPTYwiII
be _eset.
Eg_ORSIGNALS &_ c
if the]e is an en'o["¢ode dete¢ted, the bhte indh ato] C i- I-
light willfl>h I times eer} second, the displ;*)willflash I
I
Errand the al;*m]*_illbeep ewn 30secon& (hxmt 8:00
AMto 8:00 P\i) to signal dl_t die softener ['e(luires
se[Mce.The alarm can be ulmed off b, pressing any htttton, hut the hhte
indicator light and disph} willc<m0nue tn fl>h.
Seepage 14fbr inti,Hnatbn to assistin tmnbleshooting em_: ctxtes. Once the
problem is coil ecw<l,disconnect the t:ansti_mte: fibre the wallBuffet
momentafil 5 and phtg itback in. The nounal displa willappeal: Tile motor
ma mn ibm"severalminutes, asthe unit _'esets.if the pu£lem is not coH'ected,
the enor code _ill wappeal in 6 minutes.
BLUEINDICATOflLIGHT
Ste;<l)_blue light h]di(atesth;_tthe unit [s_o:king lone]d}. The light flashes
_dten tile unit needs attention fi_tm file tlse]:
®Light flashes attd BAYSTOEMPTYflashes--check salt level and add salt
as required.
®Light flashes attd Err is in the displa)--electfical prol)lem with s)tem--
see })age 14.
®Light will also [lash when powei"to the unit has heen interrupted.
Check tile PRESENTTIMEsetting. ,9
Step-by-step installation instructions.
Sanitizing Procedures
Tocomplete the installation, do the following
sanitizing procedures.
Care is taken at the thctorv to kee I) your
water soliener clean and sanitary: Materials
used to make the softener will not infect or
contaminate wmr water supply and will not
Catlse bacteria to tOi'ill oi" grow. However,
during shipping, storage, installing and
operating, bacteria could get into the
sottener. For this reason, sanitizing as
tollows is suggested when installing.
NOTE: Sanitizing is recommended by the
Water Quality Association for disinfecting.
I. Be sure to COlnplete all installation steps,
including programming the control.
2. Pore" about 3/4 oz. (l ½ tablespoons) of
common 5.95% unscented household bleach
(Clorox, I,inco, go Peel), White Sail, Eagle,
etc.) into the brinewell. Refer to illustration
on page 5.
3. IMPORTANT."Press and hold tot 3 seconds
the taceplate RECHARGE @ button to start
an immediate recharge. RECHARGEbegins
to flash in the displa> The bleach will be
drawn through the water softener, and otlt
the drain. This process takes approximately
2 hours.
4. If', after sanitization, water fl'om the house
faucet tastes sal W or has a slight color, this is
a preservative fl'om the resin tank. Turn on
the cold soil water fimcets and drain fi)r a
few ininutes oI" until clear.
NOTE:When the sanitizing recharge is
oveI; all remaining bleach is flushed fl'Oln the
conditioner and your house COLDwater supply
is fifllv sott immediately: However, your water
heater is filled with hard water and as hot water
is used, it will refill with sott water. When all the
hard water is replaced in the water heater, hot
only and mixed hot and cold water will be flfllv
soli. If wm want totally soft water immediately,
alier the above recharge, drain the water heater
tmtil the water runs cold.
A WARNING:,,>,,dod,ainthe
water heater, rise extreme care as the hot
water could cause burns. Turn the water
heater off prior to draining.
Specifications/Dimensions
Rated Cal)adtT_*
Rated E/liciencv':*
Amotmt of t ]igh Capacity Resin (lbs!cu. O)
Resin Tank Nominal Size (in., dia. x height)
Service Flow Rate (gt)m)
Water Supply Maximum IIardness (gpg)
Water Supply Maximmn Clear Water Iron (t)pm)':**
Water Pressure IJmits (min.-max. psi)****
Pressure Drop at Rated Servk e Iqow (psig)
Water "Ibmperamre I imits (min.-max. °F)
Maximmn Flow Rate to Drain (gqm_)
GXSt ]39E
11,700 gTains with
2.3 lbs of salt
30,800 gTains with
8.5 lbs of salt
39,000 gTains with
14.7 lbs of salt
5,100 grains!lb.
@ 2.3 lbs. of s_dt
56.2/1.08
9 x 40
10
110
5
20-125
14
40-120
2.3
GNSI I45E
13,300 gTains with
2.6 lbs of salt
35,501) gTains with
9.8 lbs of salt
45,100 gT_fins Wit]l
17.0 lbs of sah
5,120 gTains!lb.
@ 2.6 lbs. of s_dt
65.0/1.25
10 x 40
9.5
160
12
20-125
10
40-120
2.3
These _terns c<mfinm to NSF/ANSI 44 for the _pecific capacit} claims as xs.rified and stll)stantiated by test data.
* _l_sting was perh_rmed using pellet grade sadiron chlolide as the regene_nt salt.
** E_ciency l_ti_g is valid only at the lowest sta_d salt dosage. These soflenel_ were e_cien(_ l_te(1 acco_/ing to
NSFiANS144.
**-*:Extent of iron removed may _mTwith conditions. Fhe capacity to reduce dea_ water ilon is substantiated b)
WQ\ test data. State of_is(onsin lequiles additional treatmem if water supply contains g_mter than 5ppm
clear wate_ iron. [se of Diamond (h _=_tal _ Red-()/It _o_ Super him ()tit _will implmv iron lemo\al. Reh.r to
CleaningIronOutoftheWaterSofteningSystemsecfi(m.
**< Canada _o_.ing p_essm'e limits: 1.4-7.0 kg/cm _.
/0
477:"
33/8"
NLETOUTLET __ 9,,_'
A#o#t the water softener system. CEA lia,cee.ce,e
Service
Whem_ the water softening system is providim_g
soft water; it is ca]led "Service." Dm'im_g service,
hard _ater fim_s _om the ht)L_se maim_ _ater
pipe im_to the _ater soflem_im_g system, h_sh]e the
water soflenlhlg system resim/ tam/k is a bed made
ill_ of thollsamlds of ti_iy, plastic res]m) beads. As
hard _ater passes thr<mgh the bed, each bead
attracts amid holds the hard mh_era]s. This is
ca]led ion_-excham_gh_g_ [t is milch like a magnet
attract]m_g amid ]]t)]dh_g meta]s_ _\'ater with<rot
hard mim_erals (soft water} fiords f_om the water
soflem/]m/g system amid to the hollse i>]pes.
After a perh_d of time, the resh/ beads become
coated with ]lard mh/era]s amid they I/ave to be
cleam/ed. This c]em/im/g is ca]led recharge.
Recharge is started at 2:00 AM ({_ctory settim/g)
bv the water sotte_/h/g system co]/tro], a_/d
c(msists of the stages or cycles. These are
RLL, BRININ& BRINERINSE BACKWASNa_/d
FASTRINSE.
Automatic Hard Water Bypass Buring Recharge
For emergel/c? _]eeds, ]lard water is available
to the home dm'img the recharge c}c]es.
However, go# should avoid using HOT water
because the water heater wig fill with the
hard water.
FiB
Salt dissolved i_/water is ca]led bridle. Bridle is
_/eeded to c]em/ the hard mh/erals i_'om resin/
beads. To make the brh/e, water flows ]_/to the
sah storage area dmJ_/g the fi]] stage.
Brining
[)m'i_/g brh/]_/g, brh/e travels {_'om the salt
storage area into the resin/ tall]<, gri_/e is the
clea_/h/g age_/t ]/eeded to remove ]lard mi_/em]s
_'om the resin/ beads. The ]lard mi_/e_ds a_/d
bridle are discharged to the draim
The _/ozz]e a]/d ve_/tmJ create a sllcthm t()
move the brh/e, mai_m_i_/i_/g a very slow rate
to get the best resin/ c]em/i_/g with the ]east salt.
Brine Rinse
After a pre-measm'ed amt)m]t of bridle is me(I,
the brh/e wdve closes. Water co]/timms to f]o_
i_/ the same path as d_lri_/g brini_/g, except fin"
the disc{mtimled bridle fit)w. Hard mi_/era]s a_/(]
bridle fl_lsh i_'om the resin/ t;mk to the drain/.
Backwash
Dm'h/g backwash, _ater travels up t]]ro_lgh
the resh/ ta_/k at a [i_st flow rate, fi_lsh]ng
acclmm]ated it<m, dirt a_/d sedime_/ts i_'om
the resh/ bed a_/d to the draim
Fast Rinse
Back_ash is followed b_ a first {1o_ o{ _ater
dOW_ thro_lgh the resin/ ta_/k. The first flow
fi _lsh es br] _/e t_'om the bottom of the ta_/k,
a_/(]i packs the resh/ bed.
After [hst ri_/se, the water so{teni_/g system
retllr])s to so[t water service.
//
About the water softener system.
Breaking a Sail Bridge
Sometimes, a hard cn_st or sah bridge {orms im_
the sah storage area. It is I_slm]lv cal_sed bv high
h m_i ditv or th e w ton g ki m_d of sol t. Wh en th e
salt bridges, am_empty space forms between the
;_ater aN/(:[ salt. Thel/ salt will m/o) dissolve h/ the
water to make brim/e.
If the ]bHm_e tomsk ]s rid] of sail it is hard to tell
if you have a salt bridge. Salt is loose om_ top,
bm the bridge is raider it. The fo]]owim_g is the
best _av to check _kn" a salt bridge.
Salt sholdd be loose all the _a_ to the bottom
of the tam)k. Take a broom ham)die or like too],
am)d carehd]y imsh it do_l) ira)to the salt,
_orkim)g it i)[) aN)d do_m }If the to<)] strikes
a hard ob.ject (be sm'e it's m)ot the bottom or
sides of the taN)k), it's most likely a salt bridge.
Carehd]v break the brkJge wit]) the to()].
OO not [)ol) m)d om)th e _a]]s of th e ta m)k.
If the wrom) g ki m)d of sol t made the bridge, take
it (mL The_) fill the tamH_wit]) m)gget or pellet
salt only. In )tumid areas, it ]s best to fill wit])
less salt, more oflem) to [(revei)t a salt bridge
_}'O FN) _k )1"1))i m)g,
Pencil
mark
Broom
handle
Push tool into salt
bridge to break
/
Water level
bridge
72
Cleaning the Nozzle and Venturi Assembly
A clean nozzle and ventnri is needed for the
water softening system to work- properly. This
sl]]a]] IH)it makes the silo[iota) to move brim)e
f_'om the salt storage area to the resin) ta_)k
dm'i _)g recharge_ If it becomes p]_)gged _ith
sa_)d, dirt, etc. the _ater s(]fle_)i_]g system
will m]t work a_)d v(m will get hard water.
To get to d)e nozz]e a_)d ve_)tin1, rein ore
the water soRe_)i_)g system top coven Be sm'e
the water soRe_)i_)g swtem is i_) se]wice cycle
(m] water pressm'e at nozzle a_)(:[ ve_m)r]).
The_L while ho]di_)g the _mzzle a_)d ventm']
h{>_)si_)g wit]] o_)e hand, remove the cap+ l,ifl
(]{)t the screen) s_q)port a_)d sc]'eelL the_) the
_)ozz]e a_)c[ vei)tm'i. Wash a_)(;[ ri_)se the parts h/
warm _ater m]t]l cleam ]{ _)eede& me a small
brash to remove ]ro_) or dirt. Also check m)d
clea_) the gasket.
NOTE:Some models have a small fio_ ph]g
located i_) the _)ozz]e a_](J ve_)tm'], a_)d/or
a small c(me shaped screen) h) the ]]ous]_)g.
Be sm'e t(} check a_id c]ea_) these parts,
if yore" m ode] ]s so eq _)il)ped.
Carehd]y rep]ace a]] parts i_] the correct order:
I,]ghdy h)bricate the o-ri_)g seal wit]] c]em)
silicone grease or petroleum .jelly and [)]ace h)
posi ti om [#stall and tighten Ne cap, by #and only.
Oo not overtighten the cap,
Cap
/
Nozzle & Venturi
housing
IMPORTANT:Besuresmallholesin the gasketare
centereddirectlyoverthe smallholesin thenozzleand
venturihousing.
*Install with numberedsideup,concavesidedown.
GEApp/iances,com
Normal Operation, Control Displays
Dilrim/_ m/orma] ol)erat]om/, the presem/t time of
day amid AM or PM amid DAYS TO EMPTYsbow
im_the com]tro] display area, Wbem_ the demm_d
comp{_ter determim_es a recharge is m_eeded,
RECHARGETaNKiNTbegh_s to flash ]m_t]_e
display a]om_g wid_ tile presem_t time. RECHARGE
YON/GHYflashes m_t]] the _]ext recharge start
time, t]_e]_ chm_ges to RECHARGE,_d_ich flashes
m_ti] the recharge is over.
Feature: Optional Recharge Controls
Sometimes, a mamm]]y started recharge may
be desired or m_eeded. Twoexamples:
_O/l have used illoi'e water th}ln tlS/lal
(house guests, extra washing, etc.) and
VO/l Illay I'/In o/It of S()J[[ water heft)re tile
next recharge.
; Tile system ran out of salt.
Use one of tile fl)llowing features to start
a recharge immediately, or at tile next preset
recharge start time.
RECHARGETONIGHT
Touch (do not hold) tile RECHARGE @ button.
RECHARGE TONlGHT flashes in the control
display area. A recharge will oc('m" at tile next
preset recharge start time. If wm deride to
cancel this recharge, touch tl_e same button
once I11 oI'e,
RECHARGE
Press and hold tile RECHARGE@ button Imtil
RECHARGEsmrtsto flash in tile control display
area. Tile water softening system begins an
immediate recharge and, when over in about
two hem's, you will have a new supply of soii
water. Once started, you cannot cancel this
recharge.
Feature: Memory
If electrical power to tile water softening system
is interx upted, tile control display is blank, and
tile blue indicator light is ott; but tile control
keeps correct time for about 6 hem's. _'hen
power is restored, you have to reset tile present
time only if tile displa)' and blue indicator light
are flashing. All other settings are maintained
and never require resetting tmless a change
is desired.
If tile time is flashing after a long power outage,
tile water softening system continues to work
as it should to provide you with soft wateI;
However, recharge may occur at tile wrong time
of day until you reset tile control to tile correct
tim e of day.
Feature/Service: Automatic Electronic Diagnostics
Tile control computer has a sell:diagnostic
flmction fi>r tile electrical system (except
input power and water ii/eter). Tile computer
monitors tile electronic components and
circuits fl)r correct operation. If a malflmction
OCCIIIN_ }lIl eITOI" code }lppe}lI'S in tile
control display.
Tile chart on Error Codesshows the error codes
that could appear and possible reasons for each
code. See Manually Initiated Electronic Diagnostics
to further isolate tile deflect.
13
About the water softener system.
Service: Electronic Demand TimeFeatures and Service
ERRORCODE
DISPLAYED ERR03 ERR04 ERR05
POSSIBLEDEFECT Control
ERR01
Motor
inoperative
Wiring
harnessor
connection
to switch
Position
switch
Control
ERR02
Position
switch
Control
Motor
inoperative
or wiring
harness
Control
Position
switch or
wiring
harness
Control
Toremove an error code: !. Unplug transformer
2. Correct defect.
3. Plug transformer in.
4. Wait for at least 6minutes. The error code wL!/return ff the reason for
the error code was not corrected
Service: Timer/Softener, Service Checkout Procedure
If you are not getting soft water; and an error
code is not displayed, use the procedures below
to find the i)rol)lem. First make the fl)llowing
visual checks.
VISUALCHECKS:
I. Is there electrical power to the outlet the
water softening system transfi)rmer is
plugged into?
2. Is there sufficient salt in the storage tank?
3. Is the softener bypass wdve directing water
tot soft water service?
4[.Is the valve drain hose open to the drain,
not IllOFe than 8 p above tile so][teneF, and
unobstructed? If hose is above 8', see page 6,
section 4.
If you do not find a problem with the visual checks,
continue below
CONTROLSHOWS I Electricalpowerwasoff.
WRONGTIMEANDDAY, _ Resetthecorrecttimeof
AND/ORSFLASHNG. day.
Checkelectrical _-_"C NOPOWER].__ REPAIRAS
CONTROL_ powerto control [ NEEDED
DISPLAY (outlet,transformer, JPOWEROKI.__ [ CONTROL
BLANK. powercable,all
connections). [ DEFECTIVE
Domanual
diagnostics.
CONTROLDISPLAYSHOWSI
CORRECTTIMEANDDAY -_
AND SSTEADY
I
Investigatereasonfor I
powerloss.
I
Domanual
diagnosticsto
verifyproper
functon.
/4
GEApp/iances,com
Service: Manually Initiated Electronics Diagnostics
!, To e_/ter diagnostics, press aN]d hold
the MOO/butt(m for 3 secm/ds m/ti]
tile I,ow Sah Harm scree_/ shows.
SALT
£_VEC
_+// 0 n
Z Press the MOOEbutto_/2 times to _ n O_
advm/ce throu_,h I,ow Sah Harm [_"_ O l
and Sah E{[h [e_l(} options. See n i-ir-i
Programming the Control for details U U U
am/ these two opthms.
3, OPERATIONOFDIAGNOSTICS
Motor Position
Valve l ., switch
p0s.t.0n... , /
-I-C
IZ_L
Water meter
- If there is role readim/g ira/the display, with _hucet
opera/, ched< the se_/sor. Pllll the sere/sot [_'om the
valve outlet port, amid pass a small magnet h/ f_'o_/t
of the sere/sot. Com/ter should im/dex ira/the display.
If com/ter does m>t im/dex, check to make sure
harness is com/ected to board properly. If there is
a readim/g ira/the disp]a}, there may be a problem
associated wit]] tile tm'bim/e. Tm'_/ olt_water supp]},
dose the by-pass valve, and d!iscom/m/ect by-pass wdve
f_'om valve bad> C]/eck tm'b]m/e Iti>r bh/(]!im/g or
restricdol/ dlle to debris. If this does m/at correct
the proMem, the Time_; Sei/sol; or Tm'bim/e may
reqldre rep]acemeN/t.
4. Historical data abollt the soflem/er is available.
+ Press al/d hold the lip buttol] to display the mlmber
of days this com/tro] has ]lad electrical power applied.
+ Press amid hold the DOWN buttom/ to display the
mlmber of recharges im/itiated by this c<mtro] sim/ce the
mode] code m/limber was em/tered.
+ Valve Position - Press the RECHARGE @ button t(}
imlit[ate a recharge c) c]e. Press again/ t{>mamm]]y index
valve t(> m]ext pi>s[thm+ See Service: Manually Advance
Recharge Check for details.
0- Service
1 - Fill
2 - Brh/e
3 - Ba< kwash
4- Fast R[m/se
whei/ m)/t}t()]" s]]ou]d 1)e l'lH/m/ll/_,
* Position Switch Operation -
I-
L -- Closed -valve rotadm/g to _/ext pos[thm
n
U- ()pe_/ -3+l_!]'_le ill [){)siti(}]/, serx'ice, fill, bri_/e, etc+
+ Water Meter - h/dicates whether water is fJO_&li [/g
Position-_
switch
.Sensor
housing
Valve -_
outlet
pp0rt
andshaft
- (}00 i_/dicates _/{>water is flowi_/g through the valve
- ()pe_/ _/earby soR water fi_ucet
- 000 t(> 141 (c<mtimm]) shows water is Howi_/g. Display
repeats {i>r each ga]]{>_/ of water passi _/g th ro_lgh the
meter. Co_/tro] will beep at every gall<re.
5. Press the MOD_ bumm to remm to m>rma] operathm
a_/d display.
Service: Set Mode/(F or _) Code
E To chm/ge or check model code, _h'st press a_/d hold the
MODEbutto_l for 3 seco_/ds m/t[] the I,O_,_I Salt _]al'['ll
screei/ SHOWS.
Z Press a_/d ]mid tile MODE butt(m again/
f(}]" _} se(o[/ds. A dispIa} _Alith L_ Qd at
tile top _d11 appear.
3, Press the lit' (>r DOWN butte:Is
to se]ect the correct mode] code+
.... ,- Il
..... L 0 0
ll-ln
nq-i
o( o(
Ha.}-(,XSHa.}E o_ H45-(;NSH45E
4. Press the MODE butt<m cme time to term'+/ to +/orma]
opemthm a_/d disl>]ay+ It tile mode] code was cha_/ged:
+ the display w]]] go b];mk mome_/tar]]}, the_/ display the
mod!e] code e_/tered!.
+ the display will the_/ remm to the set prese_it time
display; a_/d the bhle i_/(]!icator light wi]] flash. The
control _d]] I/ave to be reprog_mm/ed. See Programming
the ControL
NOTE: ][ the colin'o] is ]eft [_/ am' of the above diagnostic
d[sp]a}s 01" a flas]/][/g d[s[}]a}' w]/e]ll setd_/g dine, hard,less,
etc., [t X_l]]]revert back to the _mrma] display [_/ 4 mhmtes.
/5
Service: Manually Advance Recharge Check
NOTE:The cram'el display midst show a steady
dine (ran flash]m_g)_
1_Press the RECHARGE @ button m_d hok] ]m_
fin" three seco]_ds. RECHARGEbegh_s to flash
as the water so{rem_im_gsystem enters the f]]]
cycle of recharge. Remove the brim_ewe]]
cover amid, ush_g a flashlight, obser]e {i]]
water em_ter] m_gthe bri m_e tam_k. If water does
m?ot em?ter the t;mk, look {or am?obstlllcted
m_ozzle, velmH'i, _ill flow plug or brine mbh_g.
See Care and Cleaning of No {4later Softener
System sectiom
2, A_rer observh_g _ill, press the RECHARGE @
H)lltum [o move die water sofreN?im?g system
im_t(_brh_im_g. A slow flow of water to the draim_
wi]] begim Verif\ _brim_e draw f_'om the brim_e
tam]k bv shim_im_ga fias]]]ight ]m_tothe brim_ewel]
a_d obser_i_g a _oticeab]e drop ill the ]]qlli(;[
1eve] over a_ extel_ ded per] od of ti me.
NOTE: Be sure a sah bridge is _ot preventi_g
water f_'om contacting salt. See Care and
cleaning of No water softening system section.
if the water softening system does not draw brine,
check:
nozzle and/or venturi dirty or deli_ctive.
defective nozzle and venmri seal.
nozzle and venturi not seated property
on gasket.
other inner \_dve defect (rotor seal, rotor
and disc, wave washe_; etc.).
restricted drain (check drain fitting and
hose).
NOTE:If water system pressure is low, an
elevated drain hose may cause back pressure,
stopping brine draw.
3.Again, press the RECHARGE @ button to move
the water snitching system into backwash.
I,ook for a fast flow of water ti'om the drain
hose. A slow flow indicates a plugged top
distributm; backwash flow plug or drain hose.
4. Press the RECHARGE@ button to move the
water sofiening s)_stem into fast rinse. Again
look fin" a fast drain flow. Allow the water
soliening system to rinse fin" a few minutes
to flush out any brine that mav remain in
the resin tank fl'om the brining cycle test.
5. To return the water sotiening system to
service, press the RECHARGE @ button.
/C
Care and cleaning of the water softening system, CHAppliances,cem
Checking the Salt Storage Level and Refilfing
Brim_e (salt dissolved im_water) is m]eeded lot
each amid eve1T recharge. The water fk_r makim_g
br]m_e is metered ]m_tothe salt storage area bv
die water sotte_h_g system valve aad controi.
However, you must keep the tank supplied
with salt.
When to refill with salt: If tl_e bl ae im_dice tar
light amid DAYS TO HMPggare flashim_g, d]ere is
less tham_ 15 days slq)p]y of sail. Re[i]] wit]] sail.
]m_]tumid areas it is best to refill wit]] less salt
am_d m ore of terns, to avoi d t]]e [ilrmim_ g of a sa] t
bridge (see [:]age ] 2). Alter addh_g sah,
remember to reset the SALTLH[gHL ]m_die
co_trol (see page 8). Never allow die salt level
to drop below zero om]the ve]]ow im_dicator
be[kite vim refill it. Wid_ol_t e]_(mgh sail, y(m
wi]] s(tom] I/ave hard water.
[Ise c]ea]] water sofle]_im_g sails <m]y, at ]east
99.5% pm'e. NUGGET, PEI,I,ET or coarse
SOI,AR sails are recomme]_ded. De net use reck,
block, granulated or ice cream making salts.
They comm_im_dirt amidsedime_]ts, o1"m_lsh a_d
cake, a_d w]]] create mai_te]_a_ce problems.
CAUTION:Waterae.enin sa.with
iron removingadditives: Some sails may have
a_ additive to help the ]_ater softe_i_g
system ]]a_d]e ix'oil i_/ die water s_q]p]y.
A]tho_lgh this additive may he]p to ]<ee I) the
]_ater softe_i_g s}stem resi _ c]ea]_, it may
also release corrosive fl*mes that weakel_
a _ d sho rten t]]e life of som ewa te r soft e]_ 1_g
s_stem parts. (;E recommei/ds ils]_]g o]/]y
Diamo_d Crystal < Red*()m <:bra_d sail.
Cleaning Iron Out of the Water Softening System
Your water softening system tales hardness
minerals (calcium and magnesium) out el
the water. Also, it can control some (see the
Specification Guidelines section) "clear water"
iron. With clear water iron, water from a faucet
is clear when fi]_t put into a glass. Alter 15 to
30 minutes, tile water begins to cloud or turn
]list colored. A water softening system will not
remove any iron that makes tile water cloudy
or rusty as it comes fl'om tile fhucet (called red
water iron). To take red water iron out of wate];
or over tile IllaxiIlltlIll ()f clear watei" lyon,
an iron filter or ]]tl/e]" equipment is needed.
GE recommends using only Diamond Crystal ')
Red,Out _ brand salts with Iron FighteF )
additive to help kee I) the resin bed clean of
clear iron. If yam" water supply has clear water
iron, periodic resin bed cleaning is needed.
GE recommends using Super h'on Out `)brand
resin bed cleaner to thoroughly clean your
resin bed if yam" iron content is high. Clean
the bed at least every six months, or more
often if iron appears in tile salt water between
cleanings.
IMPORTANT."It is m]portant to mix tile resin bed
cleaner with water (tallowing the ]na]lufacturer's
instructions), pore" it into tile bfinewell tube
(see page 5) and recharge the softener
immediately. Do not pour the resin bed cleaner
in with the salt, as it will not be as effective in
cleaning the resin, and can cause damage to
the softener if it is left in the brine tank tbr an
extended period due to the corrosive gases that
are formed.
/7
Before you call for service...
Troubleshooting tips
Save time and money! Review the chart on this
page first and you may not need to call for service.
NO SOFT WATER - Most Common Problems:
Check the following before calling for service:
Not enough salt--should be at least l/3 full.
Bypass valve in "Bypass" position--knob should be in the "OUT" (service) position.
Hardness setting mo low: Check hardness setting and adjust. Verify hardness of
supply wamr--ffom local water company, wamr test or call the GE Answer Center.
Salt Bridge--salt solidifies above water level so that brine water is not in contact
with salt. See tile Breaking a SaltBridgesection.
Problem Possible Causes What To Do
No soft water Faucet or fixture where smnple was
taken not plumbed to soft water.
NOTE"Be suresampleis froma faucet
that doesnot mixsoftand hard water.
Forexample,a singlelever kitchenfaucet,
if thecoldside isplumbedtohard water.
" To couselwe salt, tile iustaller Ina) have isolated sonle fixtures
(outside timcets, toilets, etc.) fl'om soft _te_: From the outlet
of tile water solteuiug system, trace tile water flow path,
ill house pluu/biug. If sott water is uot directed to a timcet
or tixmre where wauted, cousult a phunbeI:
No salt in the brine taa_k or
salt bridged
Check fi_i"a salt bridge oi; if tile tauk is elnpty, refill with
recoullneuded salt. Press (fi)r 3 secouds) tile RECHARGE@
buttou to start au iumlediate rechalge aud restore
soft water suppl>
Transformer unplugged at wall outlet or
power cable to softener not com_ected.
Fuse blown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that can
be switched off
" Check fi)r a loss of electrical power to tile water sofleuiug
svsteln, due to auy ot these conditions and correct as ueeded.
_]th tile power supply restored, observe tile ti_ceplate dine
display and read Programmingthe Controlsection.
NOTE: Theelectrical outlet for the softener should be continuously
live so # cannot be accidentally switched of_
Mmmal bypass valve in bypass position " Be sure tile b)])ass xahe stein is positioued properly, with tile
kuob ill tile OUT positiou. Obserxe iustrucfious ou tile decal
at the eud of the stein.
Vadve drain hose pinched, plugged,
elevated too high or otherwise
restricted
" Au} restlictiou iu this dmiu hose ma) prevellt proper
operation of tile uozzle aud xeutulJ aud reduce or prexeut
brhle draw durhlg rechar ,e
Nozzle mid venturi dirty, incorrectly
assembled or dmnaged
Refer to Cleaningthe Nozzle and genturiAssemblyinstructions.
_]th water pressure to tile water sofleuiug s)'steln off, take
tile uozzle asselnbly apart. Iuspect, cleau aud replace as
ueeded. Ally toreigu particle(s), scratches, uicks, etc., ill the
passages cau prevent operatk)n. Be stlre holes in file gasket are
cenmred oveI" holes ill the housing,
78
GEApp#ances,com
Problem Possible Causes What ToDo
softeIm]g sTstem is regenerath..g re(barge beca_se the water heater will refill with hard water:
See Automatic Hard Water Bypass During Rechawe secdom/,
page I I.
Control HARDNESSnumber setting
too low
* Press the MOOEbmtoml mid] arrow poims to HARBNESS.
Be sure die m/umber show_/is die same as die actual gmim/s
per gallon hard_mss of your water supply, See the
Programming the Contro/secdoml ila chin/go ira/die setdm/g
is m/eeded.
GraJu-_sof hardrmss m your water o Water ha_'d_]ess ca_] cha_]ge over dine, especially h/we]] watex;
supply have increased To check, have the water tested 1)_ a water am_]_sis lal)o]_mw_
or caI] yol*r Inca] water deparm/em/t. A({jl*st tile HARDNESS
m/ira/bet setti m/gas m/eeded.
WaterfeeN slippery Absence of hawdamss minerals * This is normal Hardm/ess iN/water gives it the abrasive tbe]
afteril_sta]lation of yul* m W l/ave bee]/ace*stained to. The s]ippe_ wtbe] is the
Water scotching system c]em/tbe] of soil )_ate_:
Wagersoftening system Water softening systole is a * Does m/ut I_se milch salt to regem/e_;_te--very etlicie]/t.
not USinga_Y salt "demand" m_t
Possible salt bridge _ See the About the Water Softener System secdom page ] 2.
Possible plugged nozzle and venturi * See the About the Water Softener System sectiom [)age ] 2.
Water is blue color AelOfie water in copper plumbing _ Have the water tested at u]/ce.
Mter wager sefteu#_g
system was instM]ed
Water sefte_i_g system Meter turbine stuck _ See the Service: Manually Initiated Electronics Diagnostics
netregenerati_g sectiu_/for tru_]b]es]/ooti_/g proce&_res, page 15.
Ca]] for service.
Sensor wire not plugged into * See the Service: Manually initiated Electronics Diagnostics
the control section] {or tro_b]esh anti _/g procedm'es, [:)age ] 5.
Ca]] for sep, ice.
No power to unit * Check the cirodt breaker or ti_ses.
Meeha_eal defect * Ca]] for service.
Cloudiness et_ glassware Combination of soft water and * This is called etching a_/d is perma]]e_]L To pre_ e_/t this
(a_tematic dishwashers) me much detergent t_'om happe_/i_/g, _se less dete_ge_/t Kyo_ l/ave soft water:
_'as]/ glassware i_/ the Shortest c}c]e that _rH]]get them c]eam
Excessive]high]eve] Valve dram bose pinched, * Ally restricd<m i_/ this dxal_/ hose may pre_ el/t proper
e_water in hri_e ta_k plugged, elevated too high upe_tio_/of the _/ozz]e mid vermin a_/d red_*ce or pre_ e_/t
or otherwise restricted b_ine d_:))_ dining recharge.
Nozzle and venttw_ di_ty_ ineorrecdy * See the Cleaning the Nozzle and VenNriAssemb/ysectbm,
assembled or damaged page 12. With water pressure to the water serial/hit system
ell take the _/ozz_e assembly apart, h/spect, c]ea_/a_/d
replace as _/eeded. A_/y {breign particle(s), scratches, _/icks,
etc., h/ the passages ca_/pre_ el/t ope_:)tiol/. Be sm'e holes
i_/the gasket are cei/tered o', er holes h/ the boyishly
78
Before you call for service...
_ Troubleshooting -tips
Problem Possible Causes What To Do
Salty tasting or Unit not sanitized Conq)lete the Sanitization Procedures on page 10.
brown/yellow colored At ('(nnl)letion of recharge, cycle, (apl)rox. _2hLO,_run water
water after installation ti'()m ti_ucets to purge the salty water:
Low water pressure Check px'esstlx'e.
" Drain height 8' or less, pressure shotfld be minimum oI 20 psi.
Drain height above 8', pressure should be minimum ot 50 psi.
Restricted drain hose (]lean and reconnect hose.
Check fin" kinl<s in drain line.
Brown/yellow Unit was idle for a period of thne (}omplete the Sanitization Procedures on page 10.
colored water
Resin beads showing Cracked distributor Call tot se_i('e.
up in drinking water
and sink
Sounds you might hear Rm_fing water from the unit This is hernial.
into a drain during recharge
Water has air bubbles Air in system after installation _,_]11go away after it rtms fin" a while.
and is cloudy
Error Code on control Wiring may have worked loose See page 14 fin" details.
hi the control
UIq)lug ti'anslblmei:
Remove control cove_; release clips on side.
Check fin" loose/incorrect wiring connections to electronic
board or swit('h. Reconnect as required.
Reassemble control cove_:
Plug in Transfinme_:
X.Vaitsix minutes t0r Error Code to reappear;
If Error Code reappeaI_, call fin" service.
Blue light flashing
When power applied Conl*ol needs to be pmgrmnmed See the Programming the Control section, page 8.
to the system (a power outage may have occurred)
If "DAYS TOEMPTY" Low salt level, less thmi 15 days Ell with salt.
is flashing • Reset salt lexel.
If "Err"in display l?TJectrical problem with system See page 14 fin" details.
• See procedure above, Error code on control.
2O
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GE GNSH45E Owner's manual

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