12
STARTUP MESSAGES DEFINITION WHAT TO DO
PLEASE CALIBRATE Analyzer must be calibrated the rst Calibrate the analyzer. Refer to the
ANALYZER WITH BUTTON time you use it. calibration instructions in this guide.
TEMP IS TOO HOT The temperature is too hot for testing. Wait until the screen displays
PLEASE WAIT UNTIL the PREPARE SAMPLE message.
ANALYZER IS IN
TEMP RANGE
TEMP IS TOO COLD The temperature is too cold for testing. Wait until the screen displays
PLEASE WAIT UNTIL the PREPARE SAMPLE message.
ANALYZER IS IN
TEMP RANGE
ELECTRONIC The internal quality control check Record the error number and call
QC CHECK FAILED failed. Product Support.
CALL TECH SERVICE
ERROR X
If an error message is encountered repeatedly, call Product Support.
Troubleshooting
PROCESSING MESSAGES DEFINITION WHAT TO DO
WARNING The temperature is changing rapidly. Allow system temperature to stabilize.
TEMP IS UNSTABLE This message ashes for 2 seconds.
TEST MAY FAIL
THIS IS A USED SENSOR The sensor in the analyzer is wet Remove the used sensor or adjust the
PLEASE REMOVE SENSOR or previously used. new sensor until the screen displays
the PREPARE SAMPLE message.
PLEASE REMOVE SENSOR A sensor was left in the analyzer. Remove the sensor.
SENSOR OUT OF VIAL The sensor in the analyzer has been Remove the sensor and insert a new
TOO LONG out of the container too long and sensor.
PLEASE REMOVE SENSOR cannot be used.
TEST FAILED There is not enough sample on the Remove the sensor, discard it and
PLEASE REMOVE SENSOR sensor or the sensor failed. insert a new sensor. When adding the
sample to the sensor, make sure the
sample covers the X area.
SENSOR REMOVED TOO SOON The sensor was removed from the Remove the sensor, discard it, insert a
analyzer before the end of the test. new sensor and add sample. Wait
180 seconds (3 minutes) for the test
to nish.
TEMP IS UNSTABLE The temperature in the room is too Move the analyzer to an area where
RESULT DISCARDED unstable to yield accurate test results. there are fewer temperature changes
PLEASE REMOVE SENSOR (away from sources of cold or heat).
The temperature is stable enough
when the PREPARE SAMPLE message
indicates that the analyzer is ready.
PLEASE RECALIBRATE There was a problem with transferring Repeat the calibration procedure.
the calibration data to the analyzer
from the calibration button.
SYSTEM FAILURE One of the main system Power analyzer off & on . If error
CALL TECH SERVICE components failed. persists, call Product Support.
PLEASE CALIBRATE The analyzer must be calibrated Calibrate the analyzer. Refer to the
ANALYZER WITH BUTTON before you can use it. calibration instructions in this guide.
The PREPARE SAMPLE message indi-
cates that the analyzer is ready to use.
SENSOR LOT TOO OLD The analyzer is calibrated to a Discard the expired lot. Recalibrate
PLEASE RECALIBRATE sensor lot that has expired. the analyzer to a new lot.
CHANGE BATTERIES SOON Message ashes before or after a Change the batteries.
test. Voltage is too low for the
analyzer to run a test.