5 Upgrading the storage system....................................................................70
Maintaining your storage system...............................................................................................70
Determining the current storage system software version...............................................................70
Upgrading HP StoreEasy 5000 Storage software........................................................................71
Upgrading a component's firmware..........................................................................................72
Resolving errors after the HP 1210m controller upgrade...........................................................74
Resolving errors after a disk drive firmware upgrade...............................................................74
Resolving an EMU upgrade issue.........................................................................................75
Performing a coordinated reboot..............................................................................................75
Upgrading hardware components.............................................................................................75
Powering the system off and on................................................................................................76
6 Removing and replacing hardware components............................................77
Customer self repair................................................................................................................77
Best practices for replacing components....................................................................................77
During replacement of the failed component..........................................................................77
Accessing component replacement videos.............................................................................77
Identifying the spare part....................................................................................................78
Replaceable parts...................................................................................................................78
Hot, warm, and cold swap components.....................................................................................81
Preventing electrostatic discharge..............................................................................................81
Verifying component failure......................................................................................................82
Verifying proper operation.......................................................................................................82
Wait times for hard disks.........................................................................................................82
Removing the system enclosure from the rack..............................................................................83
Inserting the system enclosure into the rack.................................................................................84
Removing and replacing the server interposer board...................................................................84
Removing and replacing the midplane board.............................................................................86
Removing and replacing a SAS cable .......................................................................................89
Removing and replacing the SAS I/O module............................................................................89
Removing and replacing the fan module....................................................................................91
Removing and replacing the power UID button assembly.............................................................92
Removing and replacing the power supply.................................................................................93
Removing and replacing the HP Ethernet I/O module..................................................................94
Removing and replacing the PCIe module (with card)..................................................................95
Removing and replacing the EMU module.................................................................................97
Removing and replacing the server blade backplane...................................................................98
Removing and replacing the server airflow baffle......................................................................100
Removing and replacing the front bezel (standard)....................................................................101
Removing and replacing the front bezel (full)............................................................................103
Removing and replacing the front LED display board in the rack (standard)..................................104
Removing and replacing the front LED display board (full)..........................................................105
Removing and replacing a drive drawer..................................................................................107
Removing and replacing the drive drawer hard drive.................................................................112
Removing and replacing the drive drawer rails (side or bottom)..................................................114
Removing and replacing the enclosure rails..............................................................................119
Removing and replacing the rack rails.....................................................................................124
Removing and replacing server blades....................................................................................124
Removing and replacing the server blade hard drive.................................................................125
Removing and replacing the 1210m controller board components...............................................127
Removing and replacing the 1210m cache module...............................................................129
Removing and replacing the capacitor pack........................................................................132
Removing and replacing the Mezzanine NIC...........................................................................134
7 Storage system recovery..........................................................................136
System Recovery DVD...........................................................................................................136
4 Contents