3com 4400 Getting Started Manual

http://www.3com.com/

Part No. DUA1720-3AAA05

Published January 2003

SuperStack

®

3

Switch 4400 Series

Getting Started Guide

3C17203

3C17204

3C17205

3C17206

DUA1720-3AAA05.book Page 1 Friday, March 7, 2003 11:53 AM

3Com Corporation

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Parkway, Santa Clara,

California 95052-8145

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If you are a United States government agency, then this documentation and the software described herein are

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DUA1720-3AAA05.book Page 2 Friday, March 7, 2003 11:53 AM

ABOUT THIS GUIDE

This guide provides all the information you need to install and use a

SuperStack

®

3 Switch 4400 in its default state.

This guide is intended for use with Switch 4400 models:

■ 3C17203, 3C17205 and 3C17206 — 24 10BASE-T/100BASE-TX ports

■ 3C17204 — 48 10BASE-T/100BASE-TX ports

All procedures described in this guide apply to all models except where

stated.

The guide is intended for use by network administrators who are

responsible for installing and setting up network equipment;

consequently, it assumes a basic working knowledge of LANs (Local Area

Networks).

Before You Start This section contains information about the CD-ROM that accompanies

your Switch 4400.

Release Notes The CD-ROM contains Release Notes which provide important

information about the current software release, including new features,

modifications, and known problems. You should read the Release Notes

before installing the Switch in your network.

If the information in the Release Notes differ from the information in this

guide, follow the instructions in the Release Notes.

About Your CD-ROM The CD-ROM also contains the following:

■ Online documentation for the Switch 4400 — refer to Related

Documentation on page 5 for details.

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4 ABOUT THIS GUIDE

■ 3Com Network Supervisor — a powerful and easy-to-use network

management platform.

■ A number of other useful applications.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) or HTML on the 3Com

World Wide Web site:

http://www.3com.com/

Conventions Table 1 and Tabl e 2 list conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device

Warning Information that alerts you to potential personal injury

Table 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the

screen.

Syntax The word “syntax” means that you must evaluate the syntax

provided and then supply the appropriate values for the

placeholders that appear in angle brackets. Example:

To change your password, use the following syntax:

system password <password>

In this example, you must supply a password for <password>.

Commands The word “command” means that you must enter the

command exactly as shown and then press Return or Enter.

Commands appear in bold. Example:

To display port information, enter the following command:

bridge port detail

The words “enter”

and “type”

When you see the word “enter” in this guide, you must type

something, and then press Return or Enter. Do not press

Return or Enter when an instruction simply says “type.”

DUA1720-3AAA05.book Page 4 Friday, March 7, 2003 11:53 AM

Related Documentation 5

Accessing Online Documentation 6

Documentation Comments 6

Product Registration 7

1 INTRODUCING THE

S

UPERSTACK 3 SWITCH 4400

About the Switch 4400 14

Summary of Hardware Features 14

Switch 4400 — Front View Detail 15

10BASE-T/ 100BASE-TX Ports 16

LEDs 17

Switch 4400 — Rear View Detail 19

Power Socket 20

Redundant Power System Socket 20

Console Port 20

Expansion Module Slots 20

Default Settings 21

2 INSTALLING THE SWITCH

Package Contents 24

Choosing a Suitable Site 24

Rack-mounting 25

Placing Units On Top of Each Other 27

Stacking Units 27

How To Stack Units 27

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Rules For Stacking Units 29

The Power-up Sequence 30

Powering-up the Switch 4400 30

Checking for Correct Operation of LEDs 30

Connecting a Redundant Power System 30

Using PoE 31

Choosing the Correct Cables 32

3 SETTING UP FOR MANAGEMENT

Setting Up Overview 36

IP Configuration 37

Preparing for Management 38

Manually Configuring IP Information 39

Connecting to a Front Panel Port 39

Connecting to the Console Port 42

Viewing Automatically Configured IP Information 46

Using 3Com Network Supervisor 46

Connecting to the Console Port 46

Methods of Managing a Switch 49

Command Line Interface Management 49

Web Interface Management 50

SNMP Management 50

Setting Up Command Line Interface Management 50

CLI Management via the Console Port 50

CLI Management over the Network 51

Setting Up Web Interface Management 52

Pre-requisites 52

Web Management Over the Network 53

Setting Up SNMP Management 53

Pre-requisites 53

Default Users and Passwords 54

Changing Default Passwords 54

4 PROBLEM SOLVING

Solving Problems Indicated by LEDs 56

Solving Hardware Problems 57

Solving Communication Problems 60

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Solving Software Upgrade Problems 61

A SAFETY INFORMATION

Important Safety Information 64

L’information de Sécurité Importante 65

Wichtige Sicherheitsinformationen 67

B PIN-OUTS

Null Modem Cable 69

PC-AT Serial Cable 69

Modem Cable 70

RJ-45 Pin Assignments 70

C TECHNICAL SPECIFICATIONS

Switch 4400 (24-port) and Switch 4400 SE 73

Switch 4400 PWR (24-port) 75

Switch 4400 (48-port) 76

D TECHNICAL SUPPORT

Online Technical Services 77

World Wide Web Site 77

3Com Knowledgebase Web Services 78

3Com FTP Site 78

Support from Your Network Supplier 78

Support from 3Com 79

Internet Support 79

Telephone Support 79

Returning Products for Repair 81

INDEX

REGULATORY NOTICES

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1

INTRODUCING THE

SUPERSTACK 3 SWITCH 4400

This chapter contains introductory information about the Switch 4400

and how it can be used in your network. It covers summaries of hardware

and software features and also the following topics:

■ About the Switch 4400

■ Switch 4400 — Front View Detail

■ Switch 4400 — Rear View Detail

■ Default Settings

DUA1720-3AAA05.book Page 13 Friday, March 7, 2003 11:53 AM

14 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400

About the Switch

4400

The Switch 4400 is a stackable 10/100 Mbps Ethernet switch and

provides high-performance work groups with a backbone to server

connection. The Switch 4400 allows Cascade, Gigabit Ethernet or Fast

Ethernet Fiber connections when expansion modules are installed in the

expansion slots on the rear of the unit. You can also add the Switch 4400

to any SuperStack

®

system as your network grows.

The Switch 4400 PWR (3C17205) supports Power over Ethernet (PoE) on

all front panel ports. If you plug in a compatible (IEEE 802.3af compliant)

device, it will be automatically detected and power supplied to it. PoE is

enabled on each port by default.

Summary of

Hardware Features

Table 3

summarizes the hardware features that are supported by the

Switch 4400.

Table 3 Hardware features

Feature Switch 4400

Addresses ■ Up to 8000 supported

■ Up to 64 permanent entries

Auto-negotiation ■ Supported on all ports

■ Auto MDI/MDI-X

Forwarding Modes Store and Forward

Duplex Modes Half and full duplex on all front panel ports

Flow Control In full duplex operation all ports are supported

Smart Auto-sensing Supported on all ports

Traffic Prioritization Supported (using the IEEE Std 802.ID, 1998 Edition):

4 queues per port

Power over Ethernet Supported on all front panel ports (3C17205 only).

Ethernet and Fast Ethernet

Ports

Auto-negotiating 10BASE-T/100BASE-TX ports

RPS Support Connects to SuperStack 3 Advanced Redundant

Power System (ARPS) (3C16071B)

Mounting 19-inch rack or stand-alone mounting

Stacking All Switch units in the stack can be managed as a

single entity with one IP address

DUA1720-3AAA05.book Page 14 Friday, March 7, 2003 11:53 AM

Switch 4400 — Front View Detail 15

Switch 4400 —

Front View Detail

Figure 1 Switch 4400 (24-port) / Switch 4400 SE — front view 1

Figure 2 Switch 4400 (24-port) / Switch 4400 SE — front view 2

The Switch 4400 (24-port) / Switch 4400 SE that you have purchased has

one of the front views shown in Figures 1 and 2.

3

5

4

7

6

8

11 12

3

4

65

7

8

9

10

1

2

13

14

15 16

17

18 19 20

21 22

23 24

SuperStack 3

3C17203

Power/Self Test

Unit LEDs

Packet

Status

6

7

18 19

1

13

12

24

Module 1 Module2

Switch 4400

1

2

5

6

11 12

3

4

65

7

8

9

10

1

2

13

14

15 16

17

18 19 20

21 22

23 24

on = enabled, link ok

flashing = disabled

Yellow = Half DuplexPacket - Green = Full Duplex

Green = 100Mbps

Yellow = 10Mbps

Status -

10BASE-T / 100BASE-TX

RJ-45 Ports

Module LEDs

(Packet and Status)

Port LEDs

(Packet and Status)

Power / Self Test LED

3

5

4

7

6

8

11 12

3

4

6

5

7

8

9

10

1

2

13

14

15 16

17

18

19

20

21

22

23

24

3C17203 SuperStack 3

©

Power/Self test

Module 1

Module 2

Switch 4400

1

2

5

6

on = enabled, link OK

Yellow = 10Mbps

Status - Green = 100Mbps

Packet -

Full Duplex

Green =

Unit LEDs

Power / Self Test LED

Yellow =

Half Duplex

Unit

P

S

P

10BASE-T / 100BASE-TX

RJ-45 Ports

Port LEDs

(Packet and Status)

Module LEDs

(Packet and Status)

flashing = disabled

DUA1720-3AAA05.book Page 15 Friday, March 7, 2003 11:53 AM

16 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400

Figure 3 Switch 4400 PWR (24-port) — front view

Figure 4 Switch 4400 (48-port) — front view

WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot

be used as standard traditional telephone sockets, or to connect the unit to a

traditional PBX or public telephone network. Only connect RJ-45 data

connectors, network telephony systems, or network telephones to these

sockets.

Either shielded or unshielded data cables with shielded or unshielded

jacks can be connected to these data sockets.

10BASE-T/

100BASE-TX Ports

The Switch has 24 or 48 auto-negotiating 10BASE-T/100BASE-TX ports

configured as Auto MDIX (cross-over). These ports automatically provide

3

5

4

7

6

8

11 12

3

4

6

5

7

8

9

10

1

2

13

14

15 16

17

18

19

20

21

22

23

24

3C17205

SuperStack 3

©

Power/Self test

Module 1

Module 2

Switch 4400 PWR

1

2

on = enabled, link OK

Yellow = 10Mbps

Status Green =(S) - 100Mbps

Packet (P) -

Full Duplex

Green =

Unit LEDs

Power / Self Test LED

Yellow =

Half Duplex

Unit

P

S

P

10BASE-T / 100BASE-TX

RJ-45 Ports

Port LEDs

(Packet and Status)

Module LEDs

(Packet and Status)

flashing = disabled

Switch Status

Power Status

Power (P) - Green = Delivering power

Yellow = Fault

Flashing green = Over budget

Power utilization %

25

50

75

90

5

6

Port LED status

On = power status

off = switch status

Power Utilization LEDs

LED Mode button

10BASE-T / 100BASE-TX

Module LEDs

(Packet and Status)

Power / Self

Unit LEDs

Port LEDs

(Packet and Status)

SP

P

S1

25

SP

P S2

26

SP

P S3

27

SP

P S4

28

SP

P S5

29

SP

P S6

30

SP

P S7

31

S

P

S

8

32

DUA1720-3AAA05.book Page 16 Friday, March 7, 2003 11:53 AM

Switch 4400 — Front View Detail 17

the appropriate connection. Alternatively, you can manually set these

ports to 10BASE-T half duplex, 10BASE-T full duplex, 100BASE-TX half

duplex or 100BASE-TX full duplex. The maximum segment length is

100 m (328 ft) over Category 5 twisted pair cable.

The 4400 PWR will supply up to 15.4W of power through any of the 24

front panel ports in conformance to the 802.3af specification. The Switch

4400 PWR incorporates a LED Mode Button on the front panel, which

when pressed changes the mode of the front panel port LEDs

functionality between Switch and Power mode.

LEDs Tab l e 4

lists LEDs visible on the front of the Switch, and how to read their

status according to color. For information on using the LEDs for problem

solving, see “Solving Problems Indicated by LEDs”

on page 56.

Table 4 LED behavior

LED Color Indicates

Port LEDs

Packet Green Full duplex packets are being transmitted/received on the

port.

Yellow Half duplex packets are being transmitted/received on the

port.

Off No packets are being transmitted/received on the port.

Status Green A high speed (100 Mbps) link is present, and the port is

enabled.

Green flashing A high speed (100 Mbps) link is present, but the port is

disabled.

Yellow A low speed (10 Mbps) link is present, and the port is

enabled.

Yellow flashing A low speed (10 Mbps) link is present, but the port is

disabled.

Yellow flashing

(fast)

The port has failed and has been automatically disabled. The

Switch passes its Power On Self Test and continues to

operate normally even if one or more ports are disabled.

Off No link is present.

Port LEDs — PoE mode (3C17205 only)

Packet Green Power is being delivered to the port.

Green flashing Exceeded port power limit (overCurrent MIB state) or unable

to supply power due to unit over budget (denyLowPriority

MIB state).

Yellow PoE error, no power supplied on port.

DUA1720-3AAA05.book Page 17 Friday, March 7, 2003 11:53 AM

18 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400

Off No power is being delivered.

Status Yellow flashing PoE POST error on port. Flash rate is 4 Hz

Module LEDs

Packet Refer to the user documentation accompanying the module, if installed.

Status Refer to the user documentation accompanying the module, if installed.

Off There is no module installed in the expansion module slot.

Yellow flashing

(fast)

The module has failed and has been automatically disabled.

The Switch passes its Power On Self Test and continues to

operate normally even if one or more modules are disabled.

Unit LEDs

1–8 Green When the Switch forms a stack with other Switch 4400

units, the LED indicates the position of the unit in the stack

and that a link is present.

When the Switch is stand-alone and not part of a stack, LED

1 is on.

Green

sequential

When a software upgrade is in progress, the Unit LEDs of the

unit that is being upgraded flash on and off in the following

sequence —

1,2,4,6,8,7,5,3 (24-port)

1,2,3,4,8,7,6,5 (48-port)

Green

flashing

The Switch physically forms a stack with other Switch 4400

units, but cannot be managed as part of that stack until all

units have been upgraded to software version 2.0 or later.

Off A fault has occurred.

Power/Self Test LED

Green The Switch is powered-up and operating normally.

Green flashing The Switch is either downloading software or is initializing

(which includes running a Power On Self Test).

Yellow The Switch has failed its Power On Self Test

or

A port has failed and has been automatically disabled. You

can verify this by checking that the Port LED Status LED is

quickly flashing Yellow. If a port fails the Switch passes its

Power On Self Test and continues to operate normally.

Off The Switch is not receiving power or there is a fault with the

Power Supply Unit.

LED Color Indicates

DUA1720-3AAA05.book Page 18 Friday, March 7, 2003 11:53 AM

Switch 4400 — Rear View Detail 19

Switch 4400 — Rear

View Detail

Figure 5 Switch 4400 / Switch 4400 SE — rear view 1

Figure 6 Switch 4400 / Switch 4400 PWR — rear view 2

The Switch 4400 (24-port) / Switch 4400 SE that you have purchased has

one of the rear views shown in Figures 1 and 2.

Port LED Status LED

Green Port LEDs are operating in power mode

Yellow flashing Port LEDs are operating in normal mode.

Off Port LEDs are operating in normal mode.

Power Utilization LEDs

Green 4 LEDs showing total power being delivered as a percentage

of maximum possible.

LED Color Indicates

Power Socket Redundant Power System Socket

Console

(max) 19200,8,1,N

Console Port

Expansion Module Slots

Module 1

Supply Data Warning Label

Module 2

Console Port

Power Socket Redundant Power System Socket

Expansion Module SlotsSupply Data Warning Label

Console

(max) 19200,8,1,N

Module 1

Module 2

DUA1720-3AAA05.book Page 19 Friday, March 7, 2003 11:53 AM

20 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400

Figure 7 Switch 4400 PWR — rear view 2

The Switch 4400 PWR (24-port) that you have purchased has the rear

view shown in Figure 7

.

Power Socket The Switch automatically adjusts its power setting to any supply voltage

in the range 90-240 VAC.

Redundant Power

System Socket

To protect against internal power supply failure, you can use this socket

to connect a Switch 4400 to a SuperStack 3 Advanced Redundant Power

System (RPS). See “

Connecting a Redundant Power System” on page 30.

Console Port The console port allows you to connect a terminal and perform remote or

local out-of-band management. The console port uses a standard null

modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop

bit.

Expansion Module

Slots

You can use these slots to install Expansion Modules. These allow the

Switch to support various forms of connection and add extra functionality

to your Switch. For example you can install a Cascade module to enable

the Switch to be stacked with other Switches. Please note that PoE is not

supported on expansion modules on the Switch 4400 PWR (3C17205).

Contact your supplier for more information.

WARNING: When an Expansion Module is not installed, ensure the

blanking plate is fitted by tightening all screws with a suitable tool.

Power Socket Redundant Power System Socket

Console

(max) 19200,8,1,N

Supply Data Warning Label

Expansion Module Slots

Module 1

Module 2

Console Port

DUA1720-3AAA05.book Page 20 Friday, March 7, 2003 11:53 AM

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