3com 4400 Getting Started Manual

Category
Network switches
Type
Getting Started Manual
http://www.3com.com/
Part No. DUA1720-3AAA05
Published January 2003
SuperStack
®
3
Switch 4400 Series
Getting Started Guide
3C17203
3C17204
3C17205
3C17206
DUA1720-3AAA05.book Page 1 Friday, March 7, 2003 11:53 AM
3Com Corporation
5500 Great America
Parkway, Santa Clara,
California 95052-8145
Copyright © 2003, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com, the 3Com logo and SuperStack are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
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All other company and product names may be trademarks of the respective companies with which they are
associated.
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It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is
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DUA1720-3AAA05.book Page 2 Friday, March 7, 2003 11:53 AM
ABOUT THIS GUIDE
This guide provides all the information you need to install and use a
SuperStack
®
3 Switch 4400 in its default state.
This guide is intended for use with Switch 4400 models:
3C17203, 3C17205 and 3C17206 — 24 10BASE-T/100BASE-TX ports
3C17204 — 48 10BASE-T/100BASE-TX ports
All procedures described in this guide apply to all models except where
stated.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
Before You Start This section contains information about the CD-ROM that accompanies
your Switch 4400.
Release Notes The CD-ROM contains Release Notes which provide important
information about the current software release, including new features,
modifications, and known problems. You should read the Release Notes
before installing the Switch in your network.
If the information in the Release Notes differ from the information in this
guide, follow the instructions in the Release Notes.
About Your CD-ROM The CD-ROM also contains the following:
Online documentation for the Switch 4400 — refer to Related
Documentation on page 5 for details.
DUA1720-3AAA05.book Page 3 Friday, March 7, 2003 11:53 AM
4 ABOUT THIS GUIDE
3Com Network Supervisor — a powerful and easy-to-use network
management platform.
A number of other useful applications.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
Conventions Table 1 and Tabl e 2 list conventions that are used throughout this guide.
Table 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device
Warning Information that alerts you to potential personal injury
Table 2 Text Conventions
Convention Description
Screen displays This typeface represents information as it appears on the
screen.
Syntax The word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for <password>.
Commands The word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following command:
bridge port detail
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
DUA1720-3AAA05.book Page 4 Friday, March 7, 2003 11:53 AM
Related Documentation 5
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
SuperStack 3 Switch Implementation Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
SuperStack 3 Switch Management Quick Reference Guide
This guide contains:
a list of the features supported by the Switch.
a summary of the web interface and command line interface
commands for the Switch.
SuperStack 3 Switch Management Interface Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch. It is
supplied in HTML format on the CD-ROM that accompanies the
Switch.
Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems. The
Release Notes are supplied in HTML format on the CD-ROM that
accompanies the Switch.
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in italics Italics are used to:
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Table 2 Text Conventions (continued)
Convention Description
DUA1720-3AAA05.book Page 5 Friday, March 7, 2003 11:53 AM
6 ABOUT THIS GUIDE
There are other publications you may find useful, such as:
Documentation accompanying the Advanced Redundant Power
system.
Documentation accompanying the Expansion Modules.
Documentation accompanying 3Com Network Supervisor. This is
supplied on the CD-ROM that accompanies the Switch.
Accessing Online
Documentation
To access the documentation on the CD-ROM supplied with your Switch,
do the following:
1 Insert the CD-ROM into your CD-ROM drive. If your PC has auto-run
enabled, a splash screen will be displayed automatically.
2 Select the Documentation section from the contents page.
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents via the root directory and
copy the files from the CD-ROM to a suitable directory.
The HTML Reference Guide is stored in the Docs/reference
directory on the CD-ROM. The documentation is accessed using the
contents.htm file.
The PDF Implementation Guide is stored in the
Docs/implementation directory of the CD-ROM.
3Com recommends that you copy the Docs/reference directory as a
whole to maintain the structure of the files.
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
Please include the following information when commenting:
Document title
Document part number (on the title page)
Page number (if appropriate)
DUA1720-3AAA05.book Page 6 Friday, March 7, 2003 11:53 AM
Product Registration 7
Example:
Part Number DUA 1720-3AAA05
SuperStack 3 Switch 4400 PWR Series Getting Started Guide
Page 21
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related to
technical support or sales should be directed in the first instance to your
network supplier.
Product
Registration
You can now register your SuperStack 3 Switch on the 3Com web site to
receive up-to-date information on your product:
http://www.3com.com/register
DUA1720-3AAA05.book Page 7 Friday, March 7, 2003 11:53 AM
8 ABOUT THIS GUIDE
DUA1720-3AAA05.book Page 8 Friday, March 7, 2003 11:53 AM
CONTENTS
ABOUT THIS GUIDE
Before You Start 3
Release Notes 3
About Your CD-ROM 3
Conventions 4
Related Documentation 5
Accessing Online Documentation 6
Documentation Comments 6
Product Registration 7
1 INTRODUCING THE
S
UPERSTACK 3 SWITCH 4400
About the Switch 4400 14
Summary of Hardware Features 14
Switch 4400 — Front View Detail 15
10BASE-T/ 100BASE-TX Ports 16
LEDs 17
Switch 4400 — Rear View Detail 19
Power Socket 20
Redundant Power System Socket 20
Console Port 20
Expansion Module Slots 20
Default Settings 21
2 INSTALLING THE SWITCH
Package Contents 24
Choosing a Suitable Site 24
Rack-mounting 25
Placing Units On Top of Each Other 27
Stacking Units 27
How To Stack Units 27
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Rules For Stacking Units 29
The Power-up Sequence 30
Powering-up the Switch 4400 30
Checking for Correct Operation of LEDs 30
Connecting a Redundant Power System 30
Using PoE 31
Choosing the Correct Cables 32
3 SETTING UP FOR MANAGEMENT
Setting Up Overview 36
IP Configuration 37
Preparing for Management 38
Manually Configuring IP Information 39
Connecting to a Front Panel Port 39
Connecting to the Console Port 42
Viewing Automatically Configured IP Information 46
Using 3Com Network Supervisor 46
Connecting to the Console Port 46
Methods of Managing a Switch 49
Command Line Interface Management 49
Web Interface Management 50
SNMP Management 50
Setting Up Command Line Interface Management 50
CLI Management via the Console Port 50
CLI Management over the Network 51
Setting Up Web Interface Management 52
Pre-requisites 52
Web Management Over the Network 53
Setting Up SNMP Management 53
Pre-requisites 53
Default Users and Passwords 54
Changing Default Passwords 54
4 PROBLEM SOLVING
Solving Problems Indicated by LEDs 56
Solving Hardware Problems 57
Solving Communication Problems 60
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Solving Software Upgrade Problems 61
A SAFETY INFORMATION
Important Safety Information 64
L’information de Sécurité Importante 65
Wichtige Sicherheitsinformationen 67
B PIN-OUTS
Null Modem Cable 69
PC-AT Serial Cable 69
Modem Cable 70
RJ-45 Pin Assignments 70
C TECHNICAL SPECIFICATIONS
Switch 4400 (24-port) and Switch 4400 SE 73
Switch 4400 PWR (24-port) 75
Switch 4400 (48-port) 76
D TECHNICAL SUPPORT
Online Technical Services 77
World Wide Web Site 77
3Com Knowledgebase Web Services 78
3Com FTP Site 78
Support from Your Network Supplier 78
Support from 3Com 79
Internet Support 79
Telephone Support 79
Returning Products for Repair 81
INDEX
REGULATORY NOTICES
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DUA1720-3AAA05.book Page 12 Friday, March 7, 2003 11:53 AM
1
INTRODUCING THE
SUPERSTACK 3 SWITCH 4400
This chapter contains introductory information about the Switch 4400
and how it can be used in your network. It covers summaries of hardware
and software features and also the following topics:
About the Switch 4400
Switch 4400 — Front View Detail
Switch 4400 — Rear View Detail
Default Settings
DUA1720-3AAA05.book Page 13 Friday, March 7, 2003 11:53 AM
14 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400
About the Switch
4400
The Switch 4400 is a stackable 10/100 Mbps Ethernet switch and
provides high-performance work groups with a backbone to server
connection. The Switch 4400 allows Cascade, Gigabit Ethernet or Fast
Ethernet Fiber connections when expansion modules are installed in the
expansion slots on the rear of the unit. You can also add the Switch 4400
to any SuperStack
®
system as your network grows.
The Switch 4400 PWR (3C17205) supports Power over Ethernet (PoE) on
all front panel ports. If you plug in a compatible (IEEE 802.3af compliant)
device, it will be automatically detected and power supplied to it. PoE is
enabled on each port by default.
Summary of
Hardware Features
Table 3
summarizes the hardware features that are supported by the
Switch 4400.
Table 3 Hardware features
Feature Switch 4400
Addresses Up to 8000 supported
Up to 64 permanent entries
Auto-negotiation Supported on all ports
Auto MDI/MDI-X
Forwarding Modes Store and Forward
Duplex Modes Half and full duplex on all front panel ports
Flow Control In full duplex operation all ports are supported
Smart Auto-sensing Supported on all ports
Traffic Prioritization Supported (using the IEEE Std 802.ID, 1998 Edition):
4 queues per port
Power over Ethernet Supported on all front panel ports (3C17205 only).
Ethernet and Fast Ethernet
Ports
Auto-negotiating 10BASE-T/100BASE-TX ports
RPS Support Connects to SuperStack 3 Advanced Redundant
Power System (ARPS) (3C16071B)
Mounting 19-inch rack or stand-alone mounting
Stacking All Switch units in the stack can be managed as a
single entity with one IP address
DUA1720-3AAA05.book Page 14 Friday, March 7, 2003 11:53 AM
Switch 4400 — Front View Detail 15
Switch 4400 —
Front View Detail
Figure 1 Switch 4400 (24-port) / Switch 4400 SE — front view 1
Figure 2 Switch 4400 (24-port) / Switch 4400 SE — front view 2
The Switch 4400 (24-port) / Switch 4400 SE that you have purchased has
one of the front views shown in Figures 1 and 2.
3
5
4
7
6
8
11 12
3
4
65
7
8
9
10
1
2
13
14
15 16
17
18 19 20
21 22
23 24
SuperStack 3
3C17203
Power/Self Test
Unit LEDs
Packet
Packet
Status
Status
6
7
18 19
1
13
12
24
Module 1 Module2
Switch 4400
1
2
5
6
11 12
3
4
65
7
8
9
10
1
2
13
14
15 16
17
18 19 20
21 22
23 24
on = enabled, link ok
flashing = disabled
Yellow = Half DuplexPacket - Green = Full Duplex
Green = 100Mbps
Yellow = 10Mbps
Status -
10BASE-T / 100BASE-TX
RJ-45 Ports
Module LEDs
(Packet and Status)
Port LEDs
(Packet and Status)
Power / Self Test LED
3
5
4
7
6
8
11 12
3
4
6
5
7
8
9
10
1
2
13
14
15 16
17
18
19
20
21
22
23
24
3C17203 SuperStack 3
©
Power/Self test
Module 1
Module 2
Switch 4400
1
2
5
6
on = enabled, link OK
Yellow = 10Mbps
Status - Green = 100Mbps
Packet -
Full Duplex
Green =
Unit LEDs
Power / Self Test LED
Yellow =
Half Duplex
Unit
P
P
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
10BASE-T / 100BASE-TX
RJ-45 Ports
Port LEDs
(Packet and Status)
Module LEDs
(Packet and Status)
flashing = disabled
DUA1720-3AAA05.book Page 15 Friday, March 7, 2003 11:53 AM
16 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400
Figure 3 Switch 4400 PWR (24-port) — front view
Figure 4 Switch 4400 (48-port) — front view
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
10BASE-T/
100BASE-TX Ports
The Switch has 24 or 48 auto-negotiating 10BASE-T/100BASE-TX ports
configured as Auto MDIX (cross-over). These ports automatically provide
3
5
4
7
6
8
11 12
3
4
6
5
7
8
9
10
1
2
13
14
15 16
17
18
19
20
21
22
23
24
3C17205
SuperStack 3
©
Power/Self test
Module 1
Module 2
Switch 4400 PWR
1
2
on = enabled, link OK
Yellow = 10Mbps
Status Green =(S) - 100Mbps
Packet (P) -
Full Duplex
Green =
Unit LEDs
Power / Self Test LED
Yellow =
Half Duplex
Unit
P
P
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
10BASE-T / 100BASE-TX
RJ-45 Ports
Port LEDs
(Packet and Status)
Module LEDs
(Packet and Status)
flashing = disabled
Switch Status
Power Status
Power (P) - Green = Delivering power
Yellow = Fault
Flashing green = Over budget
Power utilization %
25
50
75
90
5
6
Port LED status
On = power status
off = switch status
Power Utilization LEDs
LED Mode button
10BASE-T / 100BASE-TX
Module LEDs
(Packet and Status)
Power / Self
Unit LEDs
Port LEDs
(Packet and Status)
SP
P
S1
25
SP
P S2
26
SP
P S3
27
SP
P S4
28
SP
P S5
29
SP
P S6
30
SP
P S7
31
S
P
P
S
8
32
DUA1720-3AAA05.book Page 16 Friday, March 7, 2003 11:53 AM
Switch 4400 — Front View Detail 17
the appropriate connection. Alternatively, you can manually set these
ports to 10BASE-T half duplex, 10BASE-T full duplex, 100BASE-TX half
duplex or 100BASE-TX full duplex. The maximum segment length is
100 m (328 ft) over Category 5 twisted pair cable.
The 4400 PWR will supply up to 15.4W of power through any of the 24
front panel ports in conformance to the 802.3af specification. The Switch
4400 PWR incorporates a LED Mode Button on the front panel, which
when pressed changes the mode of the front panel port LEDs
functionality between Switch and Power mode.
LEDs Tab l e 4
lists LEDs visible on the front of the Switch, and how to read their
status according to color. For information on using the LEDs for problem
solving, see “Solving Problems Indicated by LEDs”
on page 56.
Table 4 LED behavior
LED Color Indicates
Port LEDs
Packet Green Full duplex packets are being transmitted/received on the
port.
Yellow Half duplex packets are being transmitted/received on the
port.
Off No packets are being transmitted/received on the port.
Status Green A high speed (100 Mbps) link is present, and the port is
enabled.
Green flashing A high speed (100 Mbps) link is present, but the port is
disabled.
Yellow A low speed (10 Mbps) link is present, and the port is
enabled.
Yellow flashing A low speed (10 Mbps) link is present, but the port is
disabled.
Yellow flashing
(fast)
The port has failed and has been automatically disabled. The
Switch passes its Power On Self Test and continues to
operate normally even if one or more ports are disabled.
Off No link is present.
Port LEDs — PoE mode (3C17205 only)
Packet Green Power is being delivered to the port.
Green flashing Exceeded port power limit (overCurrent MIB state) or unable
to supply power due to unit over budget (denyLowPriority
MIB state).
Yellow PoE error, no power supplied on port.
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18 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400
Off No power is being delivered.
Status Yellow flashing PoE POST error on port. Flash rate is 4 Hz
Module LEDs
Packet Refer to the user documentation accompanying the module, if installed.
Status Refer to the user documentation accompanying the module, if installed.
Off There is no module installed in the expansion module slot.
Yellow flashing
(fast)
The module has failed and has been automatically disabled.
The Switch passes its Power On Self Test and continues to
operate normally even if one or more modules are disabled.
Unit LEDs
1–8 Green When the Switch forms a stack with other Switch 4400
units, the LED indicates the position of the unit in the stack
and that a link is present.
When the Switch is stand-alone and not part of a stack, LED
1 is on.
Green
sequential
When a software upgrade is in progress, the Unit LEDs of the
unit that is being upgraded flash on and off in the following
sequence —
1,2,4,6,8,7,5,3 (24-port)
1,2,3,4,8,7,6,5 (48-port)
Green
flashing
The Switch physically forms a stack with other Switch 4400
units, but cannot be managed as part of that stack until all
units have been upgraded to software version 2.0 or later.
Off A fault has occurred.
Power/Self Test LED
Green The Switch is powered-up and operating normally.
Green flashing The Switch is either downloading software or is initializing
(which includes running a Power On Self Test).
Yellow The Switch has failed its Power On Self Test
or
A port has failed and has been automatically disabled. You
can verify this by checking that the Port LED Status LED is
quickly flashing Yellow. If a port fails the Switch passes its
Power On Self Test and continues to operate normally.
Off The Switch is not receiving power or there is a fault with the
Power Supply Unit.
LED Color Indicates
DUA1720-3AAA05.book Page 18 Friday, March 7, 2003 11:53 AM
Switch 4400 — Rear View Detail 19
Switch 4400 — Rear
View Detail
Figure 5 Switch 4400 / Switch 4400 SE — rear view 1
Figure 6 Switch 4400 / Switch 4400 PWR — rear view 2
The Switch 4400 (24-port) / Switch 4400 SE that you have purchased has
one of the rear views shown in Figures 1 and 2.
Port LED Status LED
Green Port LEDs are operating in power mode
Yellow flashing Port LEDs are operating in normal mode.
Off Port LEDs are operating in normal mode.
Power Utilization LEDs
Green 4 LEDs showing total power being delivered as a percentage
of maximum possible.
LED Color Indicates
Power Socket Redundant Power System Socket
Console
(max) 19200,8,1,N
Console Port
Expansion Module Slots
Module 1
Supply Data Warning Label
Module 2
Console Port
Power Socket Redundant Power System Socket
Expansion Module SlotsSupply Data Warning Label
Console
(max) 19200,8,1,N
Module 1
Module 2
DUA1720-3AAA05.book Page 19 Friday, March 7, 2003 11:53 AM
20 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4400
Figure 7 Switch 4400 PWR — rear view 2
The Switch 4400 PWR (24-port) that you have purchased has the rear
view shown in Figure 7
.
Power Socket The Switch automatically adjusts its power setting to any supply voltage
in the range 90-240 VAC.
Redundant Power
System Socket
To protect against internal power supply failure, you can use this socket
to connect a Switch 4400 to a SuperStack 3 Advanced Redundant Power
System (RPS). See
Connecting a Redundant Power System on page 30.
Console Port The console port allows you to connect a terminal and perform remote or
local out-of-band management. The console port uses a standard null
modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop
bit.
Expansion Module
Slots
You can use these slots to install Expansion Modules. These allow the
Switch to support various forms of connection and add extra functionality
to your Switch. For example you can install a Cascade module to enable
the Switch to be stacked with other Switches. Please note that PoE is not
supported on expansion modules on the Switch 4400 PWR (3C17205).
Contact your supplier for more information.
WARNING: When an Expansion Module is not installed, ensure the
blanking plate is fitted by tightening all screws with a suitable tool.
Power Socket Redundant Power System Socket
Console
(max) 19200,8,1,N
Supply Data Warning Label
Expansion Module Slots
Module 1
Module 2
Console Port
DUA1720-3AAA05.book Page 20 Friday, March 7, 2003 11:53 AM
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3com 4400 Getting Started Manual

Category
Network switches
Type
Getting Started Manual

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