http://www.3com.com/
Part No. DUA1720-3AAA03
Published March 2002
SuperStack
®
3
Switch 4400
Getting Started Guide
3C17203
3C17204
3C17206
DUA1720-3AAA03_online.book Page 1 Monday, March 25, 2002 10:48 AM
3Com Corporation
5400 Bayfront Plaza
Santa Clara, California
95052-8145
Copyright © 2002, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from 3Com Technologies.
3Com Technologies reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Technologies to provide notification of such revision or
change.
3Com Technologies provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms or conditions of
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changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com and SuperStack are registered trademarks of 3Com Corporation. The 3Com logo and CoreBuilder are
trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
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associated.
ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is
fully biodegradable and recyclable, and is completely chlorine-free. The varnish is environmentally-friendly, and
the inks are vegetable-based with a low heavy-metal content.
DUA1720-3AAA03_online.book Page 2 Monday, March 25, 2002 10:48 AM
CONTENTS
A
BOUT
T
HIS
G
UIDE
Conventions 8
Related Documentation 9
Accessing Online Documentation 9
Product Registration 10
Documentation Comments 10
1
I
NTRODUCING
THE
S
UPER
S
TACK
3 S
WITCH
4400
About the Switch 4400 12
Summary of Hardware Features 12
Summary of Software Features 13
Switch 4400 — Front View Detail 14
10BASE-T/ 100BASE-TX Ports 15
LEDs 15
Switch 4400 — Rear View Detail 17
Power Socket 18
Redundant Power System Socket 18
Console Port 18
Expansion Module Slots 18
Default Settings 19
2
I
NSTALLING
THE
S
WITCH
Package Contents 22
Choosing a Suitable Site 22
Rack-mounting 23
Placing Units On Top of Each Other 25
Stacking Units 25
The Power-up Sequence 26
Powering-up the Switch 4400 26
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Checking for Correct Operation of LEDs 26
Connecting a Redundant Power System 27
Choosing the Correct Cables 27
3
S
ETTING
U
P
FOR
M
ANAGEMENT
Setting Up Overview 30
IP Configuration 30
Preparing for Management 32
Initial Switch Setup 32
Manual Setup 33
Connecting to a Front Panel Port 33
Connecting to the Console Port 35
Automatic Setup 38
Using 3Com Network Supervisor 38
Connecting to the Console Port 38
Methods of Managing a Switch 41
Command Line Interface Management 41
Web Interface Management 42
SNMP Management 42
Setting Up Command Line Interface Management 43
CLI Management via the Console Port 43
CLI Management over the Network 43
Setting Up Web Interface Management 44
Pre-requisites 44
Web Management Over the Network 44
Setting Up SNMP Management 45
Pre-requisites 45
Default Users and Passwords 46
Changing Default Passwords 46
4
P
ROBLEM
S
OLVING
Solving Problems Indicated by LEDs 48
Solving Hardware Problems 49
Solving Communication Problems 50
Solving Software Upgrade Problems 51
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A
S
AFETY
I
NFORMATION
Important Safety Information 54
L’information de Sécurité Importante 55
Wichtige Sicherheitsinformationen 57
B
P
IN
-
OUTS
Null Modem Cable 59
PC-AT Serial Cable 59
Modem Cable 60
RJ-45 Pin Assignments 60
C
T
ECHNICAL
S
PECIFICATIONS
Switch 4400
(24-port) 63
Switch 4400
(48-port) 65
D
T
ECHNICAL
S
UPPORT
Online Technical Services 67
World Wide Web Site 67
3Com Knowledgebase Web Services 67
3Com FTP Site 68
Support from Your Network Supplier 68
Support from 3Com 68
Returning Products for Repair 70
I
NDEX
R
EGULATORY
N
OTICES
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ABOUT THIS GUIDE
This guide provides all the information you need to install and use a
SuperStack
®
3 Switch 4400 in its default state.
This guide is intended for use with Switch 4400 models:
■
3C17203 and 3C17206 — 24 10BASE-T/100BASE-TX ports
■
3C17204 — 48 10BASE-T/100BASE-TX ports
All procedures described in this guide apply to all models.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
If the information in the release notes that are shipped with your product
differ from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
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8 A
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Conventions
Ta b le 1 and Tab l e 2 list conventions that are used throughout this guide.
Ta b l e 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device
Warning Information that alerts you to potential personal injury
Ta b l e 2 Text Conventions
Convention Description
Screen displays
This typeface represents information as it appears on the
screen.
Syntax
The word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for <password>.
Commands
The word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following command:
bridge port detail
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in
italics
Italics are used to:
■
Emphasize a point.
■
Denote a new term at the place where it is defined in the
text.
■
Identify menu names, menu commands, and software
button names. Examples:
From the
Help
menu, select
Contents
.
Click
OK
.
DUA1720-3AAA03_online.book Page 8 Monday, March 25, 2002 10:48 AM
Related Documentation
9
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
■
SuperStack 3 Switch Implementation Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■
SuperStack 3 Switch Management Quick Reference Guide
This guide contains a summary of the web interface and command
line interface commands for the Switch.
■
SuperStack 3 Switch Management Interface Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch. It is
supplied in HTML format on the CD-ROM that accompanies the
Switch.
■
Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems.
There are other publications you may find useful, such as:
■
Documentation accompanying the Advanced Redundant Power
system.
■
Documentation accompanying the Expansion Modules.
■
Documentation accompanying 3Com Network Supervisor. This is
supplied on the CD-ROM that accompanies the Switch.
Accessing Online
Documentation
The CD-ROM supplied with your Switch contains the following online
documentation:
■
SuperStack 3 Switch Implementation Guide (PDF format)
■
SuperStack 3 Switch Management Interface Reference Guide (HTML
format).
1 To access the documentation insert the CD-ROM into your CD-ROM
drive. If your PC has auto-run enabled, a splash screen will be displayed
automatically.
2 Select the Documentation section from the contents page.
DUA1720-3AAA03_online.book Page 9 Monday, March 25, 2002 10:48 AM
10 A
BOUT
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HIS
G
UIDE
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents via the root directory and
copy the files from the CD-ROM to a suitable directory.
■
The HTML Reference Guide is stored in the Docs/reference directory
on the CD-ROM. The documentation is accessed using the
contents.htm file.
■
The PDF Implementation Guide is stored in the
Docs/implementation directory of the CD-ROM.
3Com recommends that you copy the Docs/reference directory as a
whole to maintain the structure of the files.
Product
Registration
You can register your SuperStack 3 Switch 4400 on the 3Com Web site:
http://support.3com.com/registration/frontpg.pl
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■
Document title
■
Document part number (on the title page)
■
Page number (if appropriate)
Example:
Part Number DUA 1720-3AAA0x
SuperStack 3 Switch 4400 Getting Started Guide
Page 21
DUA1720-3AAA03_online.book Page 10 Monday, March 25, 2002 10:48 AM
1
INTRODUCING THE
SUPERSTACK 3 SWITCH 4400
This chapter contains introductory information about the Switch 4400
and how it can be used in your network. It covers summaries of hardware
and software features and also the following topics:
■
About the Switch 4400
■
Switch 4400 — Front View Detail
■
Switch 4400 — Rear View Detail
■
Default Settings
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WITCH
4400
About the Switch
4400
The Switch 4400 is a stackable 10/100 Mbps device and provides
high-performance work groups with a backbone to server connection.
The Switch 4400 allows Cascade, Gigabit Ethernet or Fast Ethernet Fiber
connections when expansion modules are installed in the expansion slots
on the rear of the unit. You can also add the Switch 4400 to any
SuperStack
®
system as your network grows.
Summary of
Hardware Features
Ta b le 3
summarizes the hardware features that are supported by the
Switch 4400.
Ta b l e 3 Hardware features
Feature Switch 4400
Addresses
■
Up to 8000 supported
■
Up to 64 permanent entries
Auto-negotiation
■
Supported on all ports
■
Auto MDI/MDI-X
Forwarding Modes
Store and Forward
Duplex Modes
Half and full duplex on all front panel ports
Flow Control
In full duplex operation all ports are supported
Smart Auto-sensing
Supported on all ports
Traffic Prioritization
Supported (IEEE 802.ID): 4 queues per port
Ethernet and Fast Ethernet
Ports
Auto-negotiating 10BASE-T/100BASE-TX ports
RPS Support
Connects to SuperStack 3 Advanced Redundant
Power System (ARPS) (3C16071B)
Mounting
19-inch rack or stand-alone mounting
DUA1720-3AAA03_online.book Page 12 Monday, March 25, 2002 10:48 AM
About the Switch 4400
13
Summary of Software
Features
Ta b le 4
summarizes the software features that are supported by the
Switch 4400.
Ta b l e 4 Software features
*Webcache support and Quality of Service (QoS) are not available on the SuperStack 3 Switch
4400 SE unless the product has been upgraded to the 4400 enhanced feature set.
For information about managing the software features of the Switch,
refer to the “SuperStack 3 Switch Management Interface Reference
Guide” on the CD-ROM that accompanies the Switch.
Feature Switch 4400
Automatic IP
Configuration
Supported
Resilient Links
Supported
Aggregated Links
Supported stack-wide
Broadcast Storm Control
Supported
Virtual LANs (VLANs)
Support for up to 60 VLANs using the IEEE 802.1Q
standard
Multicast Filtering
■
128 Multicast filter groups supported
■
IGMP filtering supported
Spanning Tree Protocol
(802.1D-1998)
Supported
Roving Analysis Port
Supported
Rapid Spanning Tree
Protocol (802.1w)
Supported
Webcache Support
Supported*
Quality of Service (QoS)
Supported*
RMON
Four groups supported: Statistics, History, Alarms,
Event
Email Notification of
Events
Supported
Management
Web interface, command line interface, and SNMP
supported
Port Security
Disconnect Unauthorized Device (DUD) supported
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Switch 4400 —
Front View Detail
Figure 1 Switch 4400 / 4400 SE — front view 1
Figure 2 Switch 4400 / 4400 SE — front view 2
The appearance of the overlays in Figure 1 and Figure 2 differ but the
functionality is identical for both Switches.
DUA1720-3AAA03_online.book Page 14 Monday, March 25, 2002 10:48 AM
Switch 4400 — Front View Detail
15
Figure 3 Switch 4400 (48-port) — front view
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
10BASE-T/
100BASE-TX Ports
The Switch has 24 or 48 auto-negotiating 10BASE-T/100BASE-TX ports
configured as Auto MDIX (cross-over). These ports automatically provide
the appropriate connection. Alternatively, you can manually set these
ports to 10BASE-T half duplex, 10BASE-T full duplex, 100BASE-TX half
duplex or 100BASE-TX full duplex. The maximum segment length is
100 m (328 ft) over Category 5 twisted pair cable.
LEDs Ta b le 5
lists LEDs visible on the front of the Switch, and how to read their
status according to color. For information on using the LEDs for problem
solving, see “
Solving Problems Indicated by LEDs” on page 48.
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Ta b l e 5 LED behavior
LED Color Indicates
Port Status LEDs
Packet Green Full duplex packets are being transmitted/received on the
port.
Yellow Half duplex packets are being transmitted/received on the
port.
Off No packets are being transmitted/received on the port.
Status Green A high speed (100 Mbps) link is present, and the port is
enabled.
Green flashing A high speed (100 Mbps) link is present, but the port is
disabled.
Yellow A low speed (10 Mbps) link is present, and the port is
enabled.
Yellow flashing A low speed (10 Mbps) link is present, but the port is
disabled.
Off No link is present.
Module Packet LEDs
Green Full duplex activity being received or transmitted
Yellow Half duplex activity being received or transmitted
Off No activity
Module Status LEDs
Green The Module is installed and supported. The Link Status has
been determined, and the port is enabled.
Green flashing The Module is installed and supported. The Link Status has
been determined, but the port is disabled.
Yellow The Module is installed and supported. The Link status has
not been determined or there is no Link for a single port
Module.
Yellow flashing A Module is installed, however, it is not supported.
Off The Module is not installed.
Unit LEDs
1–8 Green When the Switch forms a stack with other Switch 4400
units, the LED indicates the position of the unit in the stack
and that a link is present.
When the Switch is stand-alone and not part of a stack, LED
1 is on.
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Switch 4400 — Rear View Detail
17
Switch 4400 — Rear
View Detail
Figure 4 Switch 4400 / 4400 SE — rear view 1
Green rotating When a software upgrade is in progress, the Unit LEDs of the
unit that is being upgraded flash on and off in the following
sequence —
1,2,4,6,8,7,5,3 (24-port)
1,2,3,4,8,7,6,5 (48-port)
Green flashing The Switch physically forms a stack with other Switch 4400
units, but cannot be managed as part of that stack until all
units have been upgraded to software version 2.0 or later.
Off A fault has occurred.
Power/Self Test LED
Green The Switch is powered-up and operating normally.
Green flashing The Switch is either downloading software or is initializing
(which includes running a Power On Self Test).
Yellow The Switch has failed its Power On Self Test.
Off The Switch is not receiving power or there is a fault with the
Power Supply Unit.
LED Color Indicates
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Figure 5 Switch 4400 / 4400 SE — rear view 2
The appearance of the Switches shown in Figure 1 and Figure 2 differ but
the functionality is identical for both Switches.
Power Socket The Switch automatically adjusts its power setting to any supply voltage
in the range 90-260 VAC.
Redundant Power
System Socket
To protect against internal power supply failure, you can use this socket
to connect a Switch 4400 to a SuperStack 3 Advanced Redundant Power
System (RPS). See “
Connecting a Redundant Power System” on page 27.
Console Port The console port allows you to connect a terminal and perform remote or
local out-of-band management. The console port uses a standard null
modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop
bit.
Expansion Module
Slots
You can use these slots to install Expansion Modules. These allow the
Switch to support various forms of connection and add extra functionality
to your Switch. Contact your supplier for more information.
WARNING:
When an Expansion Module is not installed, ensure the
blanking plate is fitted by tightening all screws with a suitable tool.
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Default Settings
19
Default Settings
Ta b le 6 shows the default settings for the Switch 4400:
Ta b l e 6 Default Settings
Webcache support and Quality of Service (QoS) are not available on the
SuperStack 3 Switch 4400 SE unless the product has been upgraded to
the 4400 enhanced feature set.
If you initialize a Switch unit by selecting System > Control > Initialize in
the Web interface or by entering system control initialize
in
the Command Line Interface, the following settings are retained to allow
you to connect to and manage the Switch:
■
IP Address
■
Subnet Mask
■
Default Router
Feature Switch 4400
Automatic IP Configuration
Enabled
Port Status
Enabled
Port Speed
10/100 Mbps ports are auto-negotiated
Duplex Mode
All fixed 10BASE-T and 100BASE-TX ports are
auto-negotiated
Flow Control
■
Enabled in half duplex
■
Auto-negotiated in full duplex
Broadcast Storm Control
Enabled
Virtual LANs (VLANs)
All ports belong to the untagged Default VLAN
(VLAN 1) with 802.1Q learning operational
IP Multicast Filtering
Filtering enabled
Rapid Spanning Tree Protocol
Enabled
Fast Start:
■
Enabled on front panel ports
■
Disabled on rear panel port
RMON Alarm
Enabled
Smart Auto-Sensing
Enabled
Webcache Support
Disabled
Quality of Service (QoS)
All ports prioritize NBX VoIP traffic (LAN and IP).
All ports set to “best effort” for all other traffic.
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