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Q16 Network Camera Series

Axis Q16 Network Camera Series, Q1645, Q1645 Network Camera, Q1647, Q1647 Network Camera Owner's manual

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AXISQ16NetworkCameraSeries
AXISQ1645NetworkCamera
AXISQ1647NetworkCamera
UserManual
AXISQ16NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Productoverview...........................................4
Howtochooselens..............................................5
Howtoaccesstheproduct....................................6
Howtoaccesstheproductfromabrowser...........................6
Aboutsecurepasswords..........................................6
Setup.....................................................8
Productwebpageoverview........................................8
Aboutlong-distanceconnections...................................9
Imagequality...................................................10
Privacymasks..................................................16
Overlays.......................................................17
Streamingandstorage...........................................18
Events........................................................20
Applications....................................................22
Troubleshooting............................................23
Howtoresettofactorydefaultsettings.............................23
Howtocheckthecurrentrmware.................................23
Howtoupgradethermware.....................................23
Technicalissues,cluesandsolutions................................
24
Performanceconsiderations.......................................
25
Specications..............................................26
LEDIndicators..................................................
26
SDcardslot....................................................
27
Buttons.......................................................
28
Connectors....................................................
28
2
AXISQ16NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
3
AXISQ16NetworkCameraSeries
Productoverview
Productoverview
1
StatusLEDindicator
2
Lens
3
Networkconnector(PoE)
4
Controlbutton(1)
5
Functionbutton(2)
6
microSDCardslot
7
Audioin
8
Audioout
9
I/Oconnector
10
Irisconnector
11
Powerconnector
12
PowerLEDindicator
13
NetworkLEDindicator
14
RS485/RS422connector
4
AXISQ16NetworkCameraSeries
Productoverview
Howtochooselens
Thereismorethanonelensoptionforyourcamera.Whichlenstochoosedependsonthesurveillancerequirements.Thelenseshave
differentcapabilitieswhenitcomestolightsensitivityandeldofview.Seetheproduct’sdatasheetforlensalternatives.
Aboutdepthofeldandsensorsize
Thedepthofelddependsonthelensaperture,thesizeoftheimagesensorandthedistancetothescene.Thelowerthef-number
andlargerthesensor,theshallowerdepthofeld.Duetothelargesensor,thedepthofeldismoreshallowinthisparticular
productthanintraditionalsurveillancecameras.Depthofeldbecomesshallowerindarkconditions,duetothefactthattheiris
opensuptoprovideenoughlighttothesensor.
Findoutmoreataxis.com/learning/web-articles/lenses-for-network-video-cameras
Aboutfocusandlightsensitivity
Thefocuspointisaffectedbytheaperture(f-stop)ofthelens.Thelowerthef-stopvalue,themorelightreachestheimagesensor.
Thesmallertheaperture,thedeeperdepthofeldwhichmayleadtoanunwantedabsolutefocuspoint.Duringlowlightconditions,
whentheapertureisaslargeaspossible,thedepthofelddecreasesandtheimagemaythereforeappearunfocused.
Examplesofaperturesfordifferentf-numbers.
Tocalculatethedistancebetweenthecameraandtheobjectofinterestinrelationtoscenedimensions,resolution,andfocallength,
usethelenscalculatortool,gotoaxis.com/tools/lens-calculator
5
AXISQ16NetworkCameraSeries
Howtoaccesstheproduct
Howtoaccesstheproduct
AXISIPUtilityandAXISDeviceManagerarerecommendedmethodsforndingAxisproductsonthenetworkandassigningthemIP
addressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
•Windows
®
:Chrome
TM
(recommended),Firefox
®
,Edge
®
,orOpera
®
•OSX
®
:Chrome
TM
(recommended)orSafari
®
•Otheroperatingsystems:Chrome
TM
orFirefox
®
.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
productpageataxis.com.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:
•Changethedefaultpasswordthatcomeswitheachdevice.
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Setasecurepasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
6
AXISQ16NetworkCameraSeries
Howtoaccesstheproduct
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
7
AXISQ16NetworkCameraSeries
Setup
Setup
Productwebpageoverview
1
Liveviewcontrolbar
2
Liveview
3
Productname
4
Controls
5
Videocontrolbar
6
Settingstoggle
8
AXISQ16NetworkCameraSeries
Setup
7
Settingstabs
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Aboutlong-distanceconnections
Thisproductsupportsber-opticcableinstallationsthroughamediaconverter.Fiber-opticcableinstallationsofferanumber
ofbenetssuchas:
•Long-distanceconnection
9
AXISQ16NetworkCameraSeries
Setup
•Highspeed
•Longlifetime
•Largecapacityofdatatransmission
•Electromagneticinterferenceimmunity
Findoutmoreaboutber-opticcableinstallationsonwww.axis.com/technologies/ber-optics.Forinformationabouthowtoinstall
themediaconverterseetheInstallationGuideforthisproduct.
Imagequality
Aboutcapturemodes
Acapturemodeconsistsofaresolutionandthecorrespondingframerateavailableintheproduct.Thecapturemodesetting
affectsthecamera’seldofviewandaspectratio.
Thelowerresolutioncapturemodeiscroppedoutfromthehighestresolution.
Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.
Howtoselectcapturemode
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com
Howtoreplacethelens
1.Stopallrecordingsanddisconnectpowerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenewlensandconnectthelenscable.
4.Reconnectthepower.
5.Logintotheproduct’swebpage,gototheImagetabandthenselecttheP-Irislensyouhaveinstalled.
Note
IfyouuseaDCirislens,selectGenericDCIris.
6.Forthechangestotakeeffect,youneedtorestartthedevice.GotoSystem>MaintenanceandclickRestart.
10
AXISQ16NetworkCameraSeries
Setup
7.Adjustthezoomandfocus.
Howtofocus
1.Logintotheproduct’swebpageandgotoSettings>Image>Focus.
2.Tosetwhichareaoftheimagethatshouldbeinfocus,clickShowAFarea.Ifyoudon’tselectanautofocusarea,the
camerafocusesontheentirescene.
3.ClickAutofocus.
4.Tonetunethefocus,usethefocusslider.
Aboutremotefocusandzoom
Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.
Left:nofocus.Right:remotefocusapplied.
Left:nozoom.Right:remotezoomapplied.
Howtoreducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
11
AXISQ16NetworkCameraSeries
Setup
Note
Imagenoisewillincreaseifyouincreasethegain.
•Increaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.
Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
HowtobenetfromIRlightinlow-lightconditionsusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomatically
shifttonightmode.Innightmodethecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-whiteimages.
Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
Howtoselectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtomaximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimage,bitrateincreasesandmightleadtoreducedframerate.
•Makesuretoselectcapturemodethathasthehighestresolution.
•Setcompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnofftheZipstreamfunctionality.
HowtostabilizeashakyimagewithElectronicImageStabilization(EIS)
EIScanbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjecttovibrations,forexample,wind
orpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.
EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.
Note
WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.
12
AXISQ16NetworkCameraSeries
Setup
1.GotoSettings>Image.
2.TurnonEIS.
Howtocompensateforbarreldistortion
Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview
willoftencreatebarreldistortioninanimage.Barreldistortioncorrectionwillcompensateforthisdistortion.
Note
Barreldistortioncorrectionaffectstheimageresolutionandeldofview.
1.GotoSettings>Image.
2.TurnonBarreldistortioncorrection(BDC).
3.Setthelevelofcorrectionthatgivesyouthebestimage.
Howtomonitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifyourproductdoesn’trotatetheviewautomatically,logintotheproduct’swebpageandgotoSettings>Stream>
Orientation.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
Howtoenhancefacialrecognition
Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
13
AXISQ16NetworkCameraSeries
Setup
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Howtoenhancelicenseplaterecognition
14
AXISQ16NetworkCameraSeries
Setup
Tobetterrecognizethelicenseplateofacarpassingbythecamera,youcanapplyandadjustanumberofthings.
Oneoptionistousethepixelcounterinyourcameratosettheoptimalpixelresolution:
1.GotoSettings>System>Orientationandclick
.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexample
wherethelicenseplatesofpassingcarsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedby
thesidesoftherectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Inaddition,youcantrytoadjustthefollowingtooptimizelicenseplaterecognition:
•Shutterspeed
•Gain
•Zoom
Howtooptimizetheimagefortrafcsurveillance
Togetthebestpossibleimagefortrafcsurveillance,usetheAXISTrafcWizardincombinationwiththeTrafcoverviewscene
prole.
1.GotoSettings>Apps>AXISTrafcWizard.
2.Starttheapplicationifitisnotalreadyrunning.
3.Tosetuptheapplication,clickOpen.
4.Selectunits(metricorimperial).
5.EnterthevaluesforRoaddistance,Cameraheight,VehicledistanceandMaxspeed.
6.Tomakebothdarkandbrightareasoftheimagevisible,turnonWDR.
7.Settheleveloflow-lightgaindependingonthelightconditions.
8.IfexternalIRilluminationisavailable,selecttheSupplementalIRilluminationcheckbox.
9.ClickSave.
10.GotoSystem>Orientation.
11.SelectTrafcoverviewunderSceneprole.
12.ClickDone.
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
15
AXISQ16NetworkCameraSeries
Setup
Howtohandlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmaycauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Privacymasks
Howtohidepartsoftheimagewithprivacymasks
Whatisaprivacymask?
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolor.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.
Important
Usingmultipleprivacymasksmayaffecttheproduct’sperformance.
16
AXISQ16NetworkCameraSeries
Setup
Howtocreateaprivacymask
Tocreateaprivacymask,gotoSettings>Privacymask.
Overlays
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Howtoshowatextoverlaywhenthecameradetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createanactionrule:
7.GotoSystem>Events>Actionrules.
8.CreateanactionrulewithAXISVideoMotionDetectionastrigger.
9.Fromthelistofactions,selectOverlaytext.
10.Type“Motiondetected”.
11.Settheduration.
Howtoaddstreetnamesandcompassdirectiontotheimage
Note
Thestreetnameandcompassdirectionwillbevisibleonallvideostreamsandrecordings.
1.GotoSettings>Apps.
2.Selectaxis-orientationaid.
3.ClickOpen.
4.Toaddastreetname,selectAddtextandmodifythetexttotthestreet.
5.Toaddacompass,selectAddcompass.
17
AXISQ16NetworkCameraSeries
Setup
Streamingandstorage
Howtochoosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
18
AXISQ16NetworkCameraSeries
Setup
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Howtosetupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Howtoaddaudiotoyourrecording
Editthestreamprolewhichisusedfortherecording:
1.GotoSettings>System>Streamproles.
2.SelectthestreamproleandclickModify.
3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
Howtorecordandwatchvideo
Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage19,orhaveanSDcardinstalled.
1.Gotothecamera’sliveview.
2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.
Towatchyourrecording:
1.ClickonStorage>Gotorecordings.
2.Selectyourrecordinginthelistanditwillplayautomatically.
19
AXISQ16NetworkCameraSeries
Setup
Events
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
Howtotriggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.
Howtorecordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
7.Fromthelistofactions,selectRecordvideo.
8.Selectanexistingstreamproleorcreateanewone.
9.Enableandsetthepre-triggertimeto5seconds.
10.EnableWhiletheruleisactive.
11.Enableandsetthepost-triggertimeto60seconds.
12.SelectSDcardfromthelistofstorageoptions.
13.ClickOk.
Howtorecordvideowhenthecameradetectsloudnoises
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseandto
stoponeminuteafter.
Makesureaudioturnedon:
20
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