Version 8.5 | December 2014 | 3725-74540-000/A
Hardware Guide
RealPresence
®
Collaboration
Server (RMX
®
) 4000
2
Copyright
©
2014, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another
language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the
express written permission of Polycom, Inc.
6001 America Center Drive
San Jose, CA 95002
USA
Trademarks Polycom
®
, the Polycom logo and the names and marks associated with Polycom products are
trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States
and various other countries.
All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any
form or by any means, for any purpose other than the recipient's personal use, without the express written permission
of Polycom.
End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you
have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this
product. The EULA for this product is available on the Polycom Support page for the product.
Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or
pending patent applications held by Polycom, Inc.
Open Source Software Used in this Product This product may contain open source software. You may receive
the open source software from Polycom up to three (3) years after the distribution date of the applicable product or
software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive
software information, as well as the open source software code used in this product, contact Polycom by email at
Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,
Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for
any typographical or other errors or omissions in the content of this document.
Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the
information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and
is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall
Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other
damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of
business information), even if Polycom has been advised of the possibility of such damages.
Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email
your opinions and comments to [email protected].
Polycom Support Visit the Polycom Support Center for End User License Agreements, software
downloads, product documents, product licenses, troubleshooting tips, service requests, and more.
Polycom, Inc. 3
Regulatory Notices
Warning
Warning
• No user-serviceable parts inside. Do not open.
• The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
• This equipment must be earthed. Do not power this equipment if the integrity of themains earthing
conductor cannot be verified.
• Only trained and qualified personnel should be allowed to install, replace, service or repair this
equipment.
• To prevent system overheating do not operate in an ambient temperature
exceeding 40° C / 104° F.
• Installation of this equipment must comply with local and national electrical codes.
Environmental
This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be
obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:
RoHSinformation@polycom.com
Information on recycling can be found at: www.polycom.com/WEEE
Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations
for waste. For further information please contact: TakeBack@polycom.com
Batteries
Below is a listing of batteries that could be present in the product:
Description:Internal CMOS battery
Type:CR2032 Lithium Coin Cell
Weight:3.3g
Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.
Batteries in this product are not based on mercury, lead or cadmium technologies.
Batteries in this product are not intended to be replaced or removed by the user
Additional information on the safe use and recycling of batteries can be found at: www.polycom.com/batteries
Polycom, Inc. 4
United States Federal Communication Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the authority
granted to the user by the FCC to operate this equipment.
Industry Canada (IC)
This Class [A] digital apparatus complies with Canadian ICES-003
Cet appareil numerique de la classe [A] est conforme a la norme NMB-003 du Canada
European Economic Area (EEA)
Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Polycom RMX je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom
RMX overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom RMX in
Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom RMX vastavust
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
English: Hereby, Polycom (UK) Ltd. Declares that this Polycom RMX is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el Polycom RMX cumple
con los requisitos esenciales y cualesquiera otras disposiciones aplicables o
exigibles de la Directiva 1999/5/CE.
Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ∆ΗΛΩΝΕΙ ΟΤΙ Polycom RMX
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ
ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.
Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom RMX est
conforme aux exigences essentielles et aux autres dispositions pertinentes de la
directive 1999/5/CE.
Polycom, Inc. 5
Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo Polycom RMX è conforme
ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva
1999/5/CE.
Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að Polycom RMX er í samræmi við
grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka Polycom RMX atbilst Direktīvas 1999/5/EK
būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom RMX atitinka esminius
reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom RMX in
overeenstemming is met de essentiële eisen en de andere relevante bepalingen
van richtlijn 1999/5/EG.
Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom RMX jikkonforma
mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva
1999/5/EC.
Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom RMX megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret Polycom RMX er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że Polycom RMX jest zgodne z
zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy
1999/5/WE.
Português [Portuguese]: Polycom (UK) Ltd declara que este Polycom RMX está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko [Slovenian]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a
všetky príslušné ustanovenia Smernice 1999/5/ES.
Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a
všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että Polycom RMX tyyppinen laite on direktiivin
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I
överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/5/EG.
A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire,
SL1 4DX, UK.
European Economic Area (EEA)
Polycom, Inc. 6
China CCC EMC statement
警告
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干 扰采取切实可
行的措施。
Taiwan BSMI EMC statement
Japan VCCI EMC statement
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information
Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise.
When such trouble occurs, the user may be required to take corrective actions.
Worldwide EMC statement
This is a class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
Polycom, Inc. 7
Optional ISDN interface card
If the above is fitted to the system then the following statements also apply;
United States Federal Communication Commission (FCC)
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the ISDN
card itself is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
The following USOC, FIC and SOC codes are applicable to this equipment;
USOC Jacks: RJ48S
Service Order Code: 6.0N
Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC
if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of the equipment. If this happens the telephone company will provide advance notice in order for you
to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the
U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the telephone company may
request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
Polycom, Inc. 8
Contents
RealPresence
®
Collaboration Server (RMX
®
) 4000 Hardware Specifications . . 10
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Main Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
RealPresence Collaboration Server (RMX) 4000 Specifications . . . . . . . . . . . . . . . . . . . . . . . 12
RealPresence Collaboration Server (RMX) 4000 System Capacities . . . . . . . . . 13
Conferencing Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MPMx Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
MPMx Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . 14
MPMx Resource Capacities in Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
MPMx Resource Capacity per Line Rate in VSW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
MPMRx Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MPMRx-D Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . 16
MPMRx-D Resource Capacities in Mixed CP and SVC Conferences . . . . . . . . . . . . . . . 18
MPMRx-S Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . 20
MPMRx-S Resource Capacities in Mixed CP and SVC Conferences . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Prepare the Hardware Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Prepare the Hardware Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Site Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
General Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpack the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . . . . . . . . . . 24
Verify the Accessories Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Install the Telescopic Rail Runner on the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Install the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . 31
(Optional) Install the RTM ISDN Card on the RealPresence Collaboration Server (RMX) 4000 . .
31
Install the RealPresence Collaboration Server (RMX) 4000 as a Standalone System . . . . . . 32
Mount the RealPresence Collaboration Server (RMX) 4000 in a Rack . . . . . . . . . . . . . . . . . . 32
Connect the RealPresence Collaboration Server (RMX) 4000 to Power Sources . . . . . . . . . 36
Connect Cables to the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . 39
Polycom, Inc. 9
RealPresence Collaboration Server (RMX) 4000 Components and Components
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
RealPresence Collaboration Server (RMX) 4000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . 41
RealPresence Collaboration Server (RMX) 4000 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . 45
Component Slot Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
RealPresence Collaboration Server (RMX) 4000 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
RealPresence Collaboration Server (RMX) 4000 Front Panel LEDs . . . . . . . . . . . . . . . . 55
RealPresence Collaboration Server (RMX) 4000 Rear Panel LEDs . . . . . . . . . . . . . . . . . 58
Component Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Use the PMC Compatible Ejector Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Replace the CNTL 4000 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Replace an AC Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Replace the Fan Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Insert an Air Filter (Optional) in the Fan Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Remove a Faulty MPMx/MPMRx Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Install or Replace MPMx/MPMRx Card on the RealPresence Collaboration Server (RMX)
4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Install or Replace the RTM ISDN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replace the RTM IP 4000 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replace the RTM LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Replace the Fabric Switch Module (FSM 4000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Pin Assignment of Ports on the RTM IP 4000 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Serial (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
LAN Port 1 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
LAN Ports 2 to 6 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Pin Assignment of Ports on the RTM ISDN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
PRI Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
LAN Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
DBG (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Pin Assignment of Ports on the RTM LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
LAN Ports Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
DBG (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Polycom, Inc. 10
RealPresence
®
Collaboration Server
(RMX
®
) 4000 Hardware Specifications
This Hardware Guide provides information on the RealPresence
®
Collaboration Server (RMX
®
) 4000 and
its components. This system utilizes a modular “universal slot” platform, whose components are designed
for high performance, capacity and reliance.
Main Features
The Polycom RMX 4000 offers the following features:
● Linux
®
based
● Chassis based on the ATCA standard
● Built-in redundancy, hot swappable parts
● Physical separation between management and signaling networks, with high speed switching fabric
on the media boards increasing system bandwidth
● Support for standard network interfaces (IP, ISDN and LAN) and large number of ports
● H.323, SIP, H.320 and ISDN-Voice
● New hardware technologies
● High availability, redundancy, on-line upgrading and dynamic resource allocation
● Easy integration of conference elements into external network management
● Enhanced Continuous Presence (multi-image video)
● IVR (Interactive Voice Response) module
● Resilient multipoint conferencing - Polycom Lost Packet Recovery (LPR)
Main Components
The Main components on the system are:
● CNTL 4000 (CPU) Module: Controls and manages the RMX 4000
● Fabric Switch Module (FSM 4000): Performs media processing functions on the RMX 4000
● AC/DC Power Supply Modules: Provides current to the RMX system
● Fan Drawer: Fans provide airflow and cools the RMX system.
Note: Product names in this document
The product names, Polycom
®
RealPresence
®
Collaboration Server 4000 and RMX
®
4000 are
used interchangeably throughout this document.
RealPresence
®
Collaboration Server (RMX
®
) 4000 Hardware Specifications
Polycom, Inc. 11
● Multi Processor Module (MPMx/MPMRx) Cards: perform the various RTP, audio and video
processing functions on the RMX 4000
● RTM LAN Card(s): Routes data between the MPMx/MPMRx cards and components of the system,
and sends media by IP packets and provides connectivity to external IP networks
● RTM IP Card: contains an Ethernet Switch that manages the network of the system
● RTM ISDN card(s): Converts ISDN T1/E1 media to IP packets and provides connectivity to external
ISDN networks
RealPresence
®
Collaboration Server (RMX
®
) 4000 Hardware Specifications
Polycom, Inc. 12
RealPresence Collaboration Server (RMX) 4000
Specifications
Table below shows the RealPresence Collaboration Server (RMX) 4000 hardware specifications.
RMX 4000 Hardware Specifications
Physical
Height 6U (26.56 cm.)
Width 19” (48.26 cm.)
Depth 15.74” (40 cm.)
Weight Up to 40 Kg (88 lbs).
Media Protocols
Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719 G.729A, Polycom Siren™
14, Siren 22 (in mono or stereo) and Siren LPR.
Video H.261, H.263, H.264, H.264 High Profile
Network Interfaces
IP, ISDN and LAN H.323, SIP, H.320, ISDN-Voice, VoIP, and LAN
Power Supply
AC Input/ Range Voltage range:100-240 VAC ±10%, 50/60 Hz.
DC Input/Range Voltage range:-40.5-60 V DC SELV, with circuit breaker.
Power Consumption
AC Maximum Power
consumption
3 x 1000W
Max BTU per hour is 3 x 3410.
DC Maximum Power
consumption
2 x 2400W
Max BTU per hour is 8190.
Environment
Operating temperature 0° to 40°C (32° to 104°F).
Storage temperature -40° to 70°C (40° to 158°F).
Relative humidity 15% to 90% non-condensing.
Operating altitude 360m (1200ft) below sea level and up to 2Km (6,562ft)
Transit/Storage Sea level and up to 15Km (50,000ft)
Operating ESD 4kV.
Polycom, Inc. 13
RealPresence Collaboration Server
(RMX) 4000 System Capacities
This section provides information of conferencing capacities, MPMx and MPMRx resource capacities.
Conferencing Capacities
The following table summarizes the different system capacities.
System Functions and Capacities RMX 4000
System Functions MPMx Mode MPMRx Mode
Maximum number of Video participants per conference 180 200
Maximum number of Voice participants per conference 800 600
System maximum number of ISDN-Voice participants 400 400
System maximum number of VOIP participants 1440 600
Maximum number of Audio calls per second 5 5
Maximum number of Video calls per second 2 2
Maximum number of Conferences 400 400
Maximum number of Meeting Rooms 2000 2000
Maximum number of Entry Queues 80 80
Maximum number of Profiles 80 80
Maximum number of Conference Templates 400 400
Maximum number of SIP Factories 80 80
Maximum number of IP Services (standard Mode) 2 8
Maximum number of ISDN Services 2 2
Maximum number of IVR Services 80 80
Maximum number of Recording Links 20 (default) 20 (default)
Maximum number of IVR Video Slides 150 150
Maximum number of CDR Files 4000 4000
Maximum number of Fault Files 1000 1000
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 14
MPMx Resource Capacities
Two MPMx card assemblies are available: MPMx-S (Single) and MPMx-D (Double), each of which offers
different resource capacities.
MPMx Resource Capacities in Non-Mixed Conferences
The following table lists maximum resource capacities of MPMx card in non-mixed conferences.
*
Invoice‐onlymode–allDSPsaresetasART.
Number of Participant alerts Unlimited Unlimited
Maximum number of concurrent RMX Web Client connections to the
MCU
20 20
Maximum number Address Book entries 4000 4000
Maximum number of Users 100 100
Maximum number of Gateway Profiles 80 80
Maximum number of Reservations (internal Scheduler) 4000 4000
Maximum Resource Capacities
Licenses Port Ratios MPMx-S Capacities MPMx-D Capacities
720p RTV 1.00 15 30
720p TIP 1.00 15 30
SVC 1080 NA NA NA
SVC 720 3.00 45 90
Audio 12* 180* 360*
CIF 3.00 45 90
SD (4CIF) 2.00 30 60
720p30 1.00 15 30
1080p30 0.5 7 15
1080p60 Asymmetric 0.33 5 10
1080p60 NA NA NA
System Functions and Capacities RMX 4000
System Functions MPMx Mode MPMRx Mode
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 15
MPMx Resource Capacities in Mixed Conferences
The following table lists maximum resource capacities of MPMx card in mixed conferences.
*
Invoice‐onlymode–allDSPsaresetasART.
**Requiresmixmodeconferenceinmotionmode.
MPMx Resource Capacity per Line Rate in VSW
Maximum Resource Capacities
Licenses MPMx-S Capacities MPMx-D Capacities
720p RTV 9 18
720p TIP 9 18
SVC 1080 NA NA
SVC 720 45 90
Audio 90* 180*
CIF 20 40
SD (4CIF) 20 40
720p30 9 18
1080p30 5 10
1080p60 Asymmetric NA** NA**
1080p60 NA NA
Resource Type MPMx
VSW 2Mbps 80
VSW 4Mbps 40
VSW 6Mbps 20
ISDN 7 E1 or 9 T1 per ISDN card
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 16
MPMRx Resource Capacities
Two MPMRx card assemblies are available: MPMRx-S (Single) and MPMRx-D (Double), each of which
offers different resource capacities.
MPMRx-D Resource Capacities in Non-Mixed Conferences
The following table lists port resource capacities of MPMRx-D card per conference license type per
conference type in non-mixed conferences.
Note: Maximum RMX 4000 resource capacities with four MPMRx cards equipped
This section provides per-card resource capacities. Because RMX 4000 supports a maximum of four
MPMRx cards equipped, RMX 4000 resource capacities are the quadruple the maximum of
MPMRx-D resource capacities per card in non-mixed conferences. For the maximum MPMRx-D
resource capacities, see the maximum numbers in table below.
MPMRx-D Port Resource Capacities per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30
AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 1 2 5 10 10 60 15 15
10 2 5 10 20 20 120 30 30
15 3 7 15 30 30 180 45 45
20 5 10 20 40 40 240 60 60
25 6 12 25 50 50 300 75 75
30 7 15 30 60 60 300 90 90
35 8 1735 7070300105105
40 10 20 40 80 80 300 120 120
45 11 22 45 90 90 300 135 135
50 12 25 50 100 100 300 150 150
55 13 27 55 110 110 300 165 150
60 15 30 60 120 120 300 180 150
65 16 32 65 130 130 300 195 150
70 17 35 70 140 140 300 210 150
75 18 37 75 150 150 300 225 150
80 20 40 80 160 160 300 240 150
85 21 42 85 170 170 300 255 150
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 17
The following table lists license ratios of MPMRx-D card per conference license type per conference type in
non-mixed conferences.
90 22 45 90 180 180 300 270 150
95 23 47 95 190 190 300 285 150
100 25 50 100 200 200 300 300 150
MPMRx-D License Ratios per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00
10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00
15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00
20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00
25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00
30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00
35 0.23 0.49 1.00 2.00 2.00 8.57 3.00 3.00
40 0.25 0.50 1.00 2.00 2.00 7.50 3.00 3.00
45 0.24 0.49 1.00 2.00 2.00 6.67 3.00 3.00
50 0.24 0.50 1.00 2.00 2.00 6.00 3.00 3.00
55 0.24 0.49 1.00 2.00 2.00 5.45 3.00 2.73
60 0.25 0.50 1.00 2.00 2.00 5.00 3.00 2.50
65 0.25 0.49 1.00 2.00 2.00 4.62 3.00 2.31
70 0.24 0.50 1.00 2.00 2.00 4.29 3.00 2.14
75 0.24 0.49 1.00 2.00 2.00 4.00 3.00 2.00
80 0.25 0.50 1.00 2.00 2.00 3.75 3.00 1.88
85 0.25 0.49 1.00 2.00 2.00 3.53 3.00 1.76
90 0.24 0.50 1.00 2.00 2.00 3.33 3.00 1.67
95 0.24 0.49 1.00 2.00 2.00 3.16 3.00 1.58
100 0.25 0.50 1.00 2.00 2.00 3.00 3.00 1.50
MPMRx-D Port Resource Capacities per License Type per Conference Type
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 18
MPMRx-D Resource Capacities in Mixed CP and SVC Conferences
The following table lists port resource capacities of MPMRx-D card per conference license type per
conference type in CP and SVC mixed conferences.
The following table lists license ratios of MPMRx-D card per conference license type per conference type in
CP and SVC mixed conferences.
MPMRx-D Port Resource Capacities per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 1 2 3 6 6 60 15 15
10 2 4 6 13 13 120 30 30
15 3 6 10 20 20 150 45 45
20 4 8 13 26 26 150 60 60
25 5 10 16 33 33 150 75 75
30 6 12 20 40 40 150 90 90
35 7 1423 4646150105105
40 8 1626 5353150120120
45 10 18 30 60 60 150 135 135
50 11 20 33 66 66 150 150 150
55 12 22 36 73 73 150 165 150
60 13 24 40 80 80 150 180 150
65 14 26 43 86 86 150 195 150
70 15 28 46 93 93 150 200 150
75 16 30 50 100 100 150 200 150
80 17 32 53 100 100 150 200 150
85 18 34 56 100 100 150 200 150
90 20 36 60 100 100 150 200 150
95 21 38 63 100 100 150 200 150
100 22 40 66 100 100 150 200 150
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 19
MPMRx-D License Ratios per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30
AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 0.20 0.40 0.60 1.20 1.20 12.00 3.00 3.00
10 0.20 0.40 0.60 1.30 1.30 12.00 3.00 3.00
15 0.20 0.40 0.67 1.33 1.33 10.00 3.00 3.00
20 0.20 0.40 0.65 1.30 1.30 7.50 3.00 3.00
25 0.20 0.40 0.64 1.32 1.32 6.00 3.00 3.00
30 0.20 0.40 0.67 1.33 1.33 5.00 3.00 3.00
35 0.20 0.40 0.66 1.31 1.31 4.29 3.00 3.00
40 0.20 0.40 0.65 1.33 1.33 3.75 3.00 3.00
45 0.22 0.40 0.67 1.33 1.33 3.33 3.00 3.00
50 0.22 0.40 0.66 1.32 1.32 3.00 3.00 3.00
55 0.22 0.40 0.65 1.33 1.33 2.73 3.00 2.73
60 0.22 0.40 0.67 1.33 1.33 2.50 3.00 2.50
65 0.22 0.40 0.66 1.32 1.32 2.31 3.00 2.31
70 0.21 0.40 0.66 1.33 1.33 2.14 2.86 2.14
75 0.21 0.40 0.67 1.33 1.33 2.00 2.67 2.00
80 0.21 0.40 0.66 1.25 1.25 1.88 2.50 1.88
85 0.21 0.40 0.66 1.18 1.18 1.76 2.35 1.76
90 0.22 0.40 0.67 1.11 1.11 1.67 2.22 1.67
95 0.22 0.40 0.66 1.05 1.05 1.58 2.11 1.58
100 0.22 0.40 0.66 1.00 1.00 1.50 2.00 1.50
RealPresence Collaboration Server (RMX) 4000 System Capacities
Polycom, Inc. 20
MPMRx-S Resource Capacities in Non-Mixed Conferences
The following table lists port resource capacities of MPMRx-S card per conference license type per
conference type in non-mixed conferences.
The following table lists license ratios of MPMRx-S card per conference license type per conference type in
non-mixed conferences.
MPMRx-S Port Resource Capacities per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 1 2 5 10 10 60 15 15
10 2 5 10 20 20 120 30 30
15 3 7 15 30 30 180 45 45
20 5 10 20 40 40 240 60 60
25 6 12 25 50 50 300 75 75
30 7 15 30 60 60 300 90 90
MPMRx-S License Ratios per License Type per Conference Type
Licenses
AVC
1080p60
AVC
1080p30
AVC
HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p
5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00
10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00
15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00
20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00
25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00
30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00
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