Polycom RealPresence RMX 4000 User manual

Version 8.5 | December 2014 | 3725-74540-000/A

Hardware Guide

RealPresence

®

Collaboration

Server (RMX

®

) 4000

2

Copyright

©

language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks Polycom

®

, the Polycom logo and the names and marks associated with Polycom products are

trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States

and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any

form or by any means, for any purpose other than the recipient's personal use, without the express written permission

of Polycom.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you

have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this

product. The EULA for this product is available on the Polycom Support page for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or

pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may receive

the open source software from Polycom up to three (3) years after the distribution date of the applicable product or

software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive

software information, as well as the open source software code used in this product, contact Polycom by email at

[email protected].

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,

Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for

any typographical or other errors or omissions in the content of this document.

Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the

information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and

is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall

Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other

damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of

business information), even if Polycom has been advised of the possibility of such damages.

Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email

your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software

downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

Polycom, Inc. 3

Regulatory Notices

Warning

• No user-serviceable parts inside. Do not open.

• The plug-socket combination must be accessible at all times, because it serves as the main

disconnecting device.

• This equipment must be earthed. Do not power this equipment if the integrity of themains earthing

conductor cannot be verified.

• Only trained and qualified personnel should be allowed to install, replace, service or repair this

equipment.

• To prevent system overheating do not operate in an ambient temperature

exceeding 40° C / 104° F.

• Installation of this equipment must comply with local and national electrical codes.

Environmental

This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be

obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:

RoHSinformation@polycom.com

Information on recycling can be found at: www.polycom.com/WEEE

Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations

for waste. For further information please contact: TakeBack@polycom.com

Batteries

Below is a listing of batteries that could be present in the product:

Description:Internal CMOS battery

Type:CR2032 Lithium Coin Cell

Weight:3.3g

Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.

Batteries in this product are not based on mercury, lead or cadmium technologies.

Batteries in this product are not intended to be replaced or removed by the user

Additional information on the safe use and recycling of batteries can be found at: www.polycom.com/batteries

Polycom, Inc. 4

United States Federal Communication Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the authority

granted to the user by the FCC to operate this equipment.

Industry Canada (IC)

This Class [A] digital apparatus complies with Canadian ICES-003

Cet appareil numerique de la classe [A] est conforme a la norme NMB-003 du Canada

European Economic Area (EEA)

Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Polycom RMX je ve shodě se

základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom

RMX overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.

Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom RMX in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen

einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom RMX vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele

asjakohastele sätetele.

English: Hereby, Polycom (UK) Ltd. Declares that this Polycom RMX is in compliance with

the essential requirements and other relevant provisions of Directive 1999/5/EC.

Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el Polycom RMX cumple

con los requisitos esenciales y cualesquiera otras disposiciones aplicables o

exigibles de la Directiva 1999/5/CE.

Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ∆ΗΛΩΝΕΙ ΟΤΙ Polycom RMX

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ

ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.

Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom RMX est

conforme aux exigences essentielles et aux autres dispositions pertinentes de la

directive 1999/5/CE.

Polycom, Inc. 5

Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo Polycom RMX è conforme

ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva

1999/5/CE.

Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að Polycom RMX er í samræmi við

grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka Polycom RMX atbilst Direktīvas 1999/5/EK

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom RMX atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom RMX in

overeenstemming is met de essentiële eisen en de andere relevante bepalingen

van richtlijn 1999/5/EG.

Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom RMX jikkonforma

mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva

1999/5/EC.

Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom RMX megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb

elõírásainak.

Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret Polycom RMX er i samsvar med de

grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że Polycom RMX jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy

1999/5/WE.

Português [Portuguese]: Polycom (UK) Ltd declara que este Polycom RMX está conforme com os

requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko [Slovenian]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a

všetky príslušné ustanovenia Smernice 1999/5/ES.

Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a

všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että Polycom RMX tyyppinen laite on direktiivin

1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen

mukainen.

Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta

bestämmelser som framgår av direktiv 1999/5/EG.

A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire,

SL1 4DX, UK.

European Economic Area (EEA)

Polycom, Inc. 6

China CCC EMC statement

警告

此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干扰采取切实可

行的措施。

Taiwan BSMI EMC statement

Japan VCCI EMC statement

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information

Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise.

When such trouble occurs, the user may be required to take corrective actions.

Worldwide EMC statement

This is a class A product. In a domestic environment this product may cause radio interference in which case the

user may be required to take adequate measures.

Polycom, Inc. 7

Optional ISDN interface card

If the above is fitted to the system then the following statements also apply;

United States Federal Communication Commission (FCC)

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the ISDN

card itself is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

The following USOC, FIC and SOC codes are applicable to this equipment;

USOC Jacks: RJ48S

Service Order Code: 6.0N

Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company

will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC

if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect

the operation of the equipment. If this happens the telephone company will provide advance notice in order for you

to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the

U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the telephone company may

request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for information.

Polycom, Inc. 8

Contents

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware Specifications . . 10

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Main Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

RealPresence Collaboration Server (RMX) 4000 Specifications . . . . . . . . . . . . . . . . . . . . . . . 12

RealPresence Collaboration Server (RMX) 4000 System Capacities . . . . . . . . . 13

Conferencing Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

MPMx Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MPMx Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . 14

MPMx Resource Capacities in Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

MPMx Resource Capacity per Line Rate in VSW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

MPMRx Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

MPMRx-D Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . 16

MPMRx-D Resource Capacities in Mixed CP and SVC Conferences . . . . . . . . . . . . . . . 18

MPMRx-S Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . 20

MPMRx-S Resource Capacities in Mixed CP and SVC Conferences . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Prepare the Hardware Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Prepare the Hardware Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Site Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

General Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Unpack the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . . . . . . . . . . 24

Verify the Accessories Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Install the Telescopic Rail Runner on the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Install the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . 31

(Optional) Install the RTM ISDN Card on the RealPresence Collaboration Server (RMX) 4000 . .

31

Install the RealPresence Collaboration Server (RMX) 4000 as a Standalone System . . . . . . 32

Mount the RealPresence Collaboration Server (RMX) 4000 in a Rack . . . . . . . . . . . . . . . . . . 32

Connect the RealPresence Collaboration Server (RMX) 4000 to Power Sources . . . . . . . . . 36

Connect Cables to the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . . . . . . . 39

Polycom, Inc. 9

RealPresence Collaboration Server (RMX) 4000 Components and Components

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

RealPresence Collaboration Server (RMX) 4000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . 41

RealPresence Collaboration Server (RMX) 4000 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . 45

Component Slot Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

RealPresence Collaboration Server (RMX) 4000 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

RealPresence Collaboration Server (RMX) 4000 Front Panel LEDs . . . . . . . . . . . . . . . . 55

RealPresence Collaboration Server (RMX) 4000 Rear Panel LEDs . . . . . . . . . . . . . . . . . 58

Component Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Use the PMC Compatible Ejector Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Replace the CNTL 4000 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Replace an AC Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Replace the Fan Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Insert an Air Filter (Optional) in the Fan Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Remove a Faulty MPMx/MPMRx Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Install or Replace MPMx/MPMRx Card on the RealPresence Collaboration Server (RMX)

4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Install or Replace the RTM ISDN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replace the RTM IP 4000 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Replace the RTM LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Replace the Fabric Switch Module (FSM 4000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Pin Assignment of Ports on the RTM IP 4000 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Serial (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

LAN Port 1 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

LAN Ports 2 to 6 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Pin Assignment of Ports on the RTM ISDN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

PRI Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

LAN Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

DBG (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Pin Assignment of Ports on the RTM LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

LAN Ports Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

DBG (Debug) Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Polycom, Inc. 10

RealPresence

®

Collaboration Server

(RMX

®

) 4000 Hardware Specifications

This Hardware Guide provides information on the RealPresence

®

Collaboration Server (RMX

®

) 4000 and

its components. This system utilizes a modular “universal slot” platform, whose components are designed

for high performance, capacity and reliance.

Main Features

The Polycom RMX 4000 offers the following features:

● Linux

®

based

● Chassis based on the ATCA standard

● Built-in redundancy, hot swappable parts

● Physical separation between management and signaling networks, with high speed switching fabric

on the media boards increasing system bandwidth

● Support for standard network interfaces (IP, ISDN and LAN) and large number of ports

● H.323, SIP, H.320 and ISDN-Voice

● New hardware technologies

● High availability, redundancy, on-line upgrading and dynamic resource allocation

● Easy integration of conference elements into external network management

● Enhanced Continuous Presence (multi-image video)

● IVR (Interactive Voice Response) module

● Resilient multipoint conferencing - Polycom Lost Packet Recovery (LPR)

Main Components

The Main components on the system are:

● CNTL 4000 (CPU) Module: Controls and manages the RMX 4000

● Fabric Switch Module (FSM 4000): Performs media processing functions on the RMX 4000

● AC/DC Power Supply Modules: Provides current to the RMX system

● Fan Drawer: Fans provide airflow and cools the RMX system.

Note: Product names in this document

The product names, Polycom

®

RealPresence

®

Collaboration Server 4000 and RMX

®

4000 are

used interchangeably throughout this document.

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware Specifications

Polycom, Inc. 11

● Multi Processor Module (MPMx/MPMRx) Cards: perform the various RTP, audio and video

processing functions on the RMX 4000

● RTM LAN Card(s): Routes data between the MPMx/MPMRx cards and components of the system,

and sends media by IP packets and provides connectivity to external IP networks

● RTM IP Card: contains an Ethernet Switch that manages the network of the system

● RTM ISDN card(s): Converts ISDN T1/E1 media to IP packets and provides connectivity to external

ISDN networks

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware Specifications

Polycom, Inc. 12

RealPresence Collaboration Server (RMX) 4000

Specifications

Table below shows the RealPresence Collaboration Server (RMX) 4000 hardware specifications.

RMX 4000 Hardware Specifications

Physical

Height 6U (26.56 cm.)

Width 19” (48.26 cm.)

Depth 15.74” (40 cm.)

Weight Up to 40 Kg (88 lbs).

Media Protocols

Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719 G.729A, Polycom Siren™

14, Siren 22 (in mono or stereo) and Siren LPR.

Video H.261, H.263, H.264, H.264 High Profile

Network Interfaces

IP, ISDN and LAN H.323, SIP, H.320, ISDN-Voice, VoIP, and LAN

Power Supply

AC Input/ Range Voltage range:100-240 VAC ±10%, 50/60 Hz.

DC Input/Range Voltage range:-40.5-60 V DC SELV, with circuit breaker.

Power Consumption

AC Maximum Power

consumption

3 x 1000W

Max BTU per hour is 3 x 3410.

DC Maximum Power

consumption

2 x 2400W

Max BTU per hour is 8190.

Environment

Operating temperature 0° to 40°C (32° to 104°F).

Storage temperature -40° to 70°C (40° to 158°F).

Relative humidity 15% to 90% non-condensing.

Operating altitude 360m (1200ft) below sea level and up to 2Km (6,562ft)

Transit/Storage Sea level and up to 15Km (50,000ft)

Operating ESD 4kV.

Polycom, Inc. 13

RealPresence Collaboration Server

(RMX) 4000 System Capacities

This section provides information of conferencing capacities, MPMx and MPMRx resource capacities.

Conferencing Capacities

The following table summarizes the different system capacities.

System Functions and Capacities RMX 4000

System Functions MPMx Mode MPMRx Mode

Maximum number of Video participants per conference 180 200

Maximum number of Voice participants per conference 800 600

System maximum number of ISDN-Voice participants 400 400

System maximum number of VOIP participants 1440 600

Maximum number of Audio calls per second 5 5

Maximum number of Video calls per second 2 2

Maximum number of Conferences 400 400

Maximum number of Meeting Rooms 2000 2000

Maximum number of Entry Queues 80 80

Maximum number of Profiles 80 80

Maximum number of Conference Templates 400 400

Maximum number of SIP Factories 80 80

Maximum number of IP Services (standard Mode) 2 8

Maximum number of ISDN Services 2 2

Maximum number of IVR Services 80 80

Maximum number of Recording Links 20 (default) 20 (default)

Maximum number of IVR Video Slides 150 150

Maximum number of CDR Files 4000 4000

Maximum number of Fault Files 1000 1000

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 14

MPMx Resource Capacities

Two MPMx card assemblies are available: MPMx-S (Single) and MPMx-D (Double), each of which offers

different resource capacities.

MPMx Resource Capacities in Non-Mixed Conferences

The following table lists maximum resource capacities of MPMx card in non-mixed conferences.

*

Invoice‐onlymode–allDSPsaresetasART.

Number of Participant alerts Unlimited Unlimited

Maximum number of concurrent RMX Web Client connections to the

MCU

20 20

Maximum number Address Book entries 4000 4000

Maximum number of Users 100 100

Maximum number of Gateway Profiles 80 80

Maximum number of Reservations (internal Scheduler) 4000 4000

Maximum Resource Capacities

Licenses Port Ratios MPMx-S Capacities MPMx-D Capacities

720p RTV 1.00 15 30

720p TIP 1.00 15 30

SVC 1080 NA NA NA

SVC 720 3.00 45 90

Audio 12* 180* 360*

CIF 3.00 45 90

SD (4CIF) 2.00 30 60

720p30 1.00 15 30

1080p30 0.5 7 15

1080p60 Asymmetric 0.33 5 10

1080p60 NA NA NA

System Functions and Capacities RMX 4000

System Functions MPMx Mode MPMRx Mode

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 15

MPMx Resource Capacities in Mixed Conferences

The following table lists maximum resource capacities of MPMx card in mixed conferences.

*

Invoice‐onlymode–allDSPsaresetasART.

**Requiresmixmodeconferenceinmotionmode.

MPMx Resource Capacity per Line Rate in VSW

Maximum Resource Capacities

Licenses MPMx-S Capacities MPMx-D Capacities

720p RTV 9 18

720p TIP 9 18

SVC 1080 NA NA

SVC 720 45 90

Audio 90* 180*

CIF 20 40

SD (4CIF) 20 40

720p30 9 18

1080p30 5 10

1080p60 Asymmetric NA** NA**

1080p60 NA NA

Resource Type MPMx

VSW 2Mbps 80

VSW 4Mbps 40

VSW 6Mbps 20

ISDN 7 E1 or 9 T1 per ISDN card

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 16

MPMRx Resource Capacities

Two MPMRx card assemblies are available: MPMRx-S (Single) and MPMRx-D (Double), each of which

offers different resource capacities.

MPMRx-D Resource Capacities in Non-Mixed Conferences

The following table lists port resource capacities of MPMRx-D card per conference license type per

conference type in non-mixed conferences.

Note: Maximum RMX 4000 resource capacities with four MPMRx cards equipped

This section provides per-card resource capacities. Because RMX 4000 supports a maximum of four

MPMRx cards equipped, RMX 4000 resource capacities are the quadruple the maximum of

MPMRx-D resource capacities per card in non-mixed conferences. For the maximum MPMRx-D

resource capacities, see the maximum numbers in table below.

MPMRx-D Port Resource Capacities per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 1 2 5 10 10 60 15 15

10 2 5 10 20 20 120 30 30

15 3 7 15 30 30 180 45 45

20 5 10 20 40 40 240 60 60

25 6 12 25 50 50 300 75 75

30 7 15 30 60 60 300 90 90

35 8 1735 7070300105105

40 10 20 40 80 80 300 120 120

45 11 22 45 90 90 300 135 135

50 12 25 50 100 100 300 150 150

55 13 27 55 110 110 300 165 150

60 15 30 60 120 120 300 180 150

65 16 32 65 130 130 300 195 150

70 17 35 70 140 140 300 210 150

75 18 37 75 150 150 300 225 150

80 20 40 80 160 160 300 240 150

85 21 42 85 170 170 300 255 150

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 17

The following table lists license ratios of MPMRx-D card per conference license type per conference type in

non-mixed conferences.

90 22 45 90 180 180 300 270 150

95 23 47 95 190 190 300 285 150

100 25 50 100 200 200 300 300 150

MPMRx-D License Ratios per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00

10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00

15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00

20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00

25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00

30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00

35 0.23 0.49 1.00 2.00 2.00 8.57 3.00 3.00

40 0.25 0.50 1.00 2.00 2.00 7.50 3.00 3.00

45 0.24 0.49 1.00 2.00 2.00 6.67 3.00 3.00

50 0.24 0.50 1.00 2.00 2.00 6.00 3.00 3.00

55 0.24 0.49 1.00 2.00 2.00 5.45 3.00 2.73

60 0.25 0.50 1.00 2.00 2.00 5.00 3.00 2.50

65 0.25 0.49 1.00 2.00 2.00 4.62 3.00 2.31

70 0.24 0.50 1.00 2.00 2.00 4.29 3.00 2.14

75 0.24 0.49 1.00 2.00 2.00 4.00 3.00 2.00

80 0.25 0.50 1.00 2.00 2.00 3.75 3.00 1.88

85 0.25 0.49 1.00 2.00 2.00 3.53 3.00 1.76

90 0.24 0.50 1.00 2.00 2.00 3.33 3.00 1.67

95 0.24 0.49 1.00 2.00 2.00 3.16 3.00 1.58

100 0.25 0.50 1.00 2.00 2.00 3.00 3.00 1.50

MPMRx-D Port Resource Capacities per License Type per Conference Type

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 18

MPMRx-D Resource Capacities in Mixed CP and SVC Conferences

The following table lists port resource capacities of MPMRx-D card per conference license type per

conference type in CP and SVC mixed conferences.

The following table lists license ratios of MPMRx-D card per conference license type per conference type in

CP and SVC mixed conferences.

MPMRx-D Port Resource Capacities per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 1 2 3 6 6 60 15 15

10 2 4 6 13 13 120 30 30

15 3 6 10 20 20 150 45 45

20 4 8 13 26 26 150 60 60

25 5 10 16 33 33 150 75 75

30 6 12 20 40 40 150 90 90

35 7 1423 4646150105105

40 8 1626 5353150120120

45 10 18 30 60 60 150 135 135

50 11 20 33 66 66 150 150 150

55 12 22 36 73 73 150 165 150

60 13 24 40 80 80 150 180 150

65 14 26 43 86 86 150 195 150

70 15 28 46 93 93 150 200 150

75 16 30 50 100 100 150 200 150

80 17 32 53 100 100 150 200 150

85 18 34 56 100 100 150 200 150

90 20 36 60 100 100 150 200 150

95 21 38 63 100 100 150 200 150

100 22 40 66 100 100 150 200 150

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 19

MPMRx-D License Ratios per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 0.20 0.40 0.60 1.20 1.20 12.00 3.00 3.00

10 0.20 0.40 0.60 1.30 1.30 12.00 3.00 3.00

15 0.20 0.40 0.67 1.33 1.33 10.00 3.00 3.00

20 0.20 0.40 0.65 1.30 1.30 7.50 3.00 3.00

25 0.20 0.40 0.64 1.32 1.32 6.00 3.00 3.00

30 0.20 0.40 0.67 1.33 1.33 5.00 3.00 3.00

35 0.20 0.40 0.66 1.31 1.31 4.29 3.00 3.00

40 0.20 0.40 0.65 1.33 1.33 3.75 3.00 3.00

45 0.22 0.40 0.67 1.33 1.33 3.33 3.00 3.00

50 0.22 0.40 0.66 1.32 1.32 3.00 3.00 3.00

55 0.22 0.40 0.65 1.33 1.33 2.73 3.00 2.73

60 0.22 0.40 0.67 1.33 1.33 2.50 3.00 2.50

65 0.22 0.40 0.66 1.32 1.32 2.31 3.00 2.31

70 0.21 0.40 0.66 1.33 1.33 2.14 2.86 2.14

75 0.21 0.40 0.67 1.33 1.33 2.00 2.67 2.00

80 0.21 0.40 0.66 1.25 1.25 1.88 2.50 1.88

85 0.21 0.40 0.66 1.18 1.18 1.76 2.35 1.76

90 0.22 0.40 0.67 1.11 1.11 1.67 2.22 1.67

95 0.22 0.40 0.66 1.05 1.05 1.58 2.11 1.58

100 0.22 0.40 0.66 1.00 1.00 1.50 2.00 1.50

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 20

MPMRx-S Resource Capacities in Non-Mixed Conferences

The following table lists port resource capacities of MPMRx-S card per conference license type per

conference type in non-mixed conferences.

The following table lists license ratios of MPMRx-S card per conference license type per conference type in

non-mixed conferences.

MPMRx-S Port Resource Capacities per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 1 2 5 10 10 60 15 15

10 2 5 10 20 20 120 30 30

15 3 7 15 30 30 180 45 45

20 5 10 20 40 40 240 60 60

25 6 12 25 50 50 300 75 75

30 7 15 30 60 60 300 90 90

MPMRx-S License Ratios per License Type per Conference Type

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00

10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00

15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00

20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00

25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00

30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00

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Polycom RealPresence RMX 4000 User manual

Polycom RealPresence RMX 4000 User manual

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