2. Unifi
  3. Q2-CPE

Unifi Q2-CPE User manual

  • Hello! I've analyzed the user manual for the unifi Wi-Fi 6 Router (A) and Mesh (B). This document guides you through connecting the router to your modem, setting up the mesh unit (if you have one), and even connecting your unifi TV Media Box. I understand it also emphasizes the importance of timely installation and offers troubleshooting contact information. Feel free to ask me any questions you have about the setup process or features outlined in this manual.
  • What should I do if I don't install the router within 7 days?
    How long should I wait for the system to auto-configure?
    How do I connect the unifi TV Media Box?
    How far can the Mesh be from the router?
Once you have received your router package containing your new
Wi-Fi 6 router (A) with Mesh (B), you are advised to install the router within
7 days. Installation after 7 days from receiving the package will require
assistance for setup. Please contact us at 1800-88-5059 to complete it.
IMPORTANT NOTE:
Items for installation: Optional:
Wi-Fi 6 Router & Mesh
unifi Media
TV Box
Mesh (B)Wi-Fi 6 Router (A) Modem (BTU)
1
LAN PORT LAN 1 WAN USB WPS ResetHDMI PORT AV
unifi Media TV Box
LAN 2
POWER LAN 3
LAN POWER LAN USB WPS Reset
LAN LAN 3 LAN 2
Modem (BTU)
LAN 4TEL 2TEL 1
LAN LAN LAN WAN USB WPS Reset
15-30
MIN
POWER
1
2
WAN LAN 1
Wi-Fi 6 Router (A)
PART 1: Connect the new Wi-Fi 6 Router to the modem
Before we start, unbox your new Wi-Fi 6 router (A) and Mesh (B).
Unplug your old router and its cables.
Please wait between 15 to 30 minutes for our system to run the
auto-configuration and establish the connection.
* Once you are connected, you will receive your new broadband password via SMS foryour
future reference. This password has been auto-configured in your new Wi-Fi 6 router.
* You will also get a new default Wi-Fi network name (SSID) and password which can be
found at the bottom the new Wi-Fi 6 router.
OPTIONAL: Connect unifi TV Media Box to the
Wi-Fi 6 Router
If you have a unifi TV Media Box (white box or unifi Plus Hybrid Box),
connect the Media Box cable from LAN port to the new Wi-Fi 6 router
LAN 3 port. For unifi Plus Box (uPB), you can just connect to the
Wi-Fi network.
Connect the cable from the WAN port of your new Wi-Fi 6
router (A) to the LAN 1 port of your existing modem.
1
Connect the Wi-Fi 6 router’s power adapter to your power
supply socket and switch it on.
2
For further assistance regarding the setup, please contact us at 1800-88-5059
(working hours 8.30am - 5.30pm) and select option 1(Service) > option 1(Assurance) > Option 1(unifi)
PART 2: Setting up Wi-Fi 6 Router & Mesh
NOTE: The max range for placement between Wi-Fi 6 router and Mesh is 8 meters with clear sight
(no wall/blockage in between)
Switch on the Mesh (B) unit and wait for 60 seconds until all
LED lights are ON and stable.
1
Press the WPS button at the back of your new Wi-Fi 6 router (A)
for 3 seconds. Release the button and wait for the WPS LED light
to start flashing.
2
Then, press the WPS button at the back of the new Mesh (B)
unit for 10 seconds, until WPS LED light flashes rapidly. Wait for
2 minutes for both Wi-Fi 6 router and Mesh units to connect to
each other.
3
The connection is successful when both Internet & WAN LED
lights on the Mesht unit are ON and the WPS LED light on the
new Wi-Fi 6 router and Mesh are OFF.
4
LAN 1 WAN USB WPS Reset
LAN 2
POWER LAN 3
3
SEC
2
60
SEC
1
10
SEC
3
LAN 1 WAN USB WPS Reset
LAN 2
POWER LAN 3
8 meters
2
Wi-Fi 6 Router (A)Mesh (B)
/