Operating Instructions
Home Network System
Digital Cordless Handset
Model No. KX-HNH100E
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For
dedicated help, support, or advice, available to help you Monday - Friday, 09:00
- 23:00. For U.K., please contact us on 0330 3331112 and for Ireland 01 4475228.
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Introduction
Accessory information ..................................3
Expanding the Panasonic
Home Network
System .........................................................4
Sales and support information .....................6
Important Information
About this system .........................................7
For your safety .............................................7
Important safety instructions ........................8
For best performance ...................................8
Other information .........................................9
Getting Started
Setting up ...................................................11
Controls ......................................................12
Display icons ..............................................13
Turning the power on/off ............................14
Registering the handset .............................14
Language settings ......................................14
Recording your greeting message .............14
Making/Answering Calls
Making calls ...............................................15
Answering calls ..........................................15
Caller list ....................................................16
Useful features during a call .......................17
Handset locator ..........................................18
Intercom .....................................................18
Key lock ......................................................19
Phonebook
Phonebook .................................................20
Speed dial ..................................................21
Programming
Menu list .....................................................23
Handset alarm ............................................28
Night mode .................................................29
Nuisance call block ....................................29
Other programming ....................................31
Wi-Fi
®
settings ...........................................32
Answering System
Answering system ......................................34
Activating the answering system ................34
Greeting message ......................................34
Listening to messages ...............................35
Advanced new message alerting
features ......................................................36
Remote operation
.......................................37
Answering system settings .........................38
Home Network System
Integration
Home Network System integration .............40
Alarm system features ...............................40
Arming and disarming the system ..............40
Smart plug features ....................................42
Home Network app features ......................42
Accessing the User’s Guide .......................43
Useful Information
Voice mail service ......................................44
Character entry ..........................................44
Error messages ..........................................47
Troubleshooting .........................................48
Appendix
Specifications .............................................53
Conditions of guarantee .............................54
Index
Index...........................................................56
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
A
Rechargeable batteries
*
1
2
B
Handset cover
*
2
1
C Charger/PNLC1042ZW 1
D AC adaptor/PNLV233EKX 1
*1 See page 3 for replacement battery information.
*
2 The handset cover comes attached to the handset.
A
B C D
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model no./Specifications
Rechargeable
b
atteries
*1
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
– Minimum amperage of 550 mAh
*1 Replacement batteries may have a different capacity from that of the supplied batteries. We
r
ecommend using Panasonic rechargeable batteries.
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Trademarks
R i
Phone and iPad are registered trademarks of Apple Inc.
R Android is a trademark of Google Inc.
R Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
R Wi-Fi is a registered trademark of Wi-Fi Alliance.
R All other trademarks identified herein are the property of their respective owners.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
3
Introduction
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Expanding the Panasonic Home Network System
T
he Panasonic Home Network System is a wireless system that lets you create a powerful
network of devices, such as cameras, sensors, and smart plugs, and control them all with an
easy-to-use app. Compatible devices are explained below. For information about the Home
Network app, refer to the User’s Guide (page 43).
The maximum number of devices for each device type is listed below.
Digital Cordless Handset (KX-HNH100: 6 max.
*
1
)
R Makes and receives calls using your home landline
R Can be used to change the system’s arm mode
R Displays system status
R Receives notification when the sensors are triggered
Indoor Camera (KX-HNC200: 4 max.
*
2
)
R Full-colour camera and built-in microphone for live monitoring
and recording
R Built-in visual sensor, audio sensor, and temperature sensor
can be used to trigger other actions (camera recording, turning
on a light, etc.)
R Built-in microphone and speaker for two-way communication
Outdoor Camera (KX-HNC600: 4 max.
*
2
)
R Full-colour camera with built-in microphone for live monitoring
and recording
R Built-in visual sensor and infrared sensor can be used to trigger
other actions (camera recording, turning on a light, etc.)
R Built-in microphone and speaker for two-way communication
R Splashproof design for permanent, outdoor installation
Window/Door Sensor (KX-HNS101: 50 max.
*
2
)
R Detects when the corresponding window or door is opened
R Can be used to trigger other events (camera recording, turning
on a light, etc.)
Motion Sensor (KX-HNS102: 50 max.
*
2
)
R Detects motion in the surrounding area
R Can be used to trigger other events (camera recording, turning
on a light, etc.)
4
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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Smart Plug (KX-HNA101: 50 max.
*2
)
R Can be turned on and off using the handset or Home Network
app, when triggered by a sensor, or according to a schedule
R Built-in overcurrent and overwattage detection for added peace
of mind
R Power consumption is logged for your reference
*1 Optional handsets may be a different colour from that of the handset supplied as part of a
p
re-configured bundle.
*2 A total of 6 cordless handsets, 4 cameras, and 50 other devices (motion sensors, window/
door sensors, smart plugs, etc.) can be registered to the hub.
The Home Network System product lineup is growing!
You can look forward to new devices that will make your Home Network System even more
useful and convenient.
For information about the latest devices and bundles, visit the website below.
www.panasonic.co.uk/SmartHome
Mobile devices
Your mobile devices: 8 max.
*
1
You can expand the system by installing the Home
N
etwork app on your mobile devices (smartphones,
tablets, etc.) and registering your mobile devices to the
hub.
See page 42 for more information about the Home
Network app.
Note:
R You must configure the hub’s Wi-Fi settings before
you can use the app.
*1 8 mobile devices can be registered to the hub, however, only the first 4 can use phone
f
eatures.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
5
Introduction
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Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0330 3331112
R For customers within Ireland: 01 4475228
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
For your future reference
W
e recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found in the handset battery compartment)
Name and address of dealer
Attach your purchase receipt here.
6
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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About this system
R T
his system is an auxiliary system; it is not
designed to provide complete protection
from property loss. Panasonic will not be
held responsible in the event that property
loss occurs while this system is in operation.
R The system’s wireless features are subject
to interference, therefore functionality in all
situations cannot be guaranteed.
Panasonic will not be held responsible for
injury or damage to property that occurs in
the event of wireless communication error
or failure.
For your safety
T
o prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open. Danger of electric shock
e
xists.
R Never touch the plug with wet hands.
Danger of electric shock exists.
R Do not connect non-specified devices.
Installation
R T
o prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R U
nplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Never put metal objects inside the product.
If metal objects enter the product, turn off
the circuit breaker and contact an
authorised service centre.
Medical
R C
onsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. The product
operates between 1.88 GHz and 1.90 GHz
with a peak transmission power of 250 mW.
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
7
Important Information
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CAUTION
Installation and location
R N
ever install wiring during a lightning storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
R Do not place metallic objects such as
paperclips near the product. Metallic
objects could cause a short circuit if they
touch the charge contacts.
Battery
R W
e recommend using the batteries noted
on page 3. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible charger to charge
the batteries. Do not tamper with the
charger. Failure to follow these instructions
may cause the batteries to swell or explode.
Important safety
i
nstructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
T
he hub and other compatible Panasonic units
use radio waves to communicate with each
other.
R For maximum coverage and noise-free
communications, place your hub:
– at a convenient, high, and central
location with no obstructions between
the product and hub in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the hub on a bay window or near
a window.)
R Coverage and voice quality depends on the
local environmental conditions.
8
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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R I
f the reception for a hub location is not
satisfactory, move the hub to another
location for better reception.
Environment
R K
eep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum communication range may
be shortened when the product is used in
the following places: Near obstacles such
as hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
R The wireless communication range of each
device in the system is approximately 50 m
indoors and approximately 300 m outdoors
from the hub when unobstructed by other
objects.
Other information
C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer,
o
r return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Disposal of Old Equipment and
B
atteries (Only for European Union
and countries with recycling systems)
1
2
These symbols (A,
B) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries must not be mixed with
general household waste. For proper
treatment, recovery and recycling of old
products and batteries, please take them to
applicable collection points in accordance with
your national legislation.
By disposing of them correctly, you will help to
save valuable resources and prevent any
potential negative effects on human health
and the environment.
For more information about collection and
recycling, please contact your local
municipality. Penalties may be applicable for
incorrect disposal of this waste, in accordance
with national legislation.
For business users in the European
U
nion
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
9
Important Information
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Information on Disposal in other
C
ountries outside the European Union
These symbols (A, B) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
T
his symbol (B) might be used in
combination with a chemical symbol. In this
case it complies with the requirement set by
the Directive for the chemical involved.
Note for the battery removal
p
rocedure
Refer to “Battery installation” on page 11.
General information
Declaration of Conformity:
R Panasonic Corporation declares that the
radio equipment type (KX-HNH100) is in
compliance with Directive 2014/53/EU. The
full text of the EU declaration of conformity
is available at the following internet address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
E
codesign information under EU Regulation
(EC) No. 1275/2008 amended by (EU)
Regulation No. 801/2013. From 1 January
2015.
Please visit here: http://www.ptc.panasonic.eu/
erp
Click [Downloads]
a Energy related products information
(Public)
Power consumption in networked standby and
guidance are mentioned in the web site above.
10
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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Setting up
Connections
Connect the AC adaptor plug to the unit
b
y pressing the plug firmly.
Connect the AC adaptor to the power
o
utlet.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV233E.
1
2
Battery installation
R U
SE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
Battery charging
Charge for about 7 hours.
R Confirm “Charging” is displayed (
1
).
R W
hen the batteries are fully charged,
“Fully Charged” is displayed.
1
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note for battery installation
R U
se the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 3, 8.
Note for battery charging
R I
t is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset
and charger with a soft and dry cloth once a
month. Before cleaning the unit, disconnect
from power outlets. Clean more often if the
unit is exposed to grease, dust, or high
humidity.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
11
Getting Started
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Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
p
erformance (supplied batteries)
Operation Operating time
In continuous use 15 hours max.
Not in use (standby) 170 hours max.
Note:
R Actual battery performance depends on
usage and ambient environment.
Controls
Handset
A
B
C
D
E
J
K
G
F
I
H
Speaker
M N (Talk)
Dial keypad
MZN
(Speakerphone)
Microphone
Receiver
Display
MeN
(Off/Power)
MRN:
Recall/Flash
M N
(Arm/Disarm key)
Charge contacts
n C
ontrol type
S
oft keys
12
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Getting Started
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By pressing a soft key, you can select the
f
eature shown directly above it on the
display.
N
avigator key
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– MDN or MCN: Adjust the receiver or
speaker volume while talking.
– MFN (W: Phonebook): View the
phonebook entry.
– MEN (T: Redial): View the redial list.
– MCN (
: Caller list): View the caller list.
Display icons
Handset display items
Item Meaning
Range status: The more bars
visible, the closer the handset
is to the hub.
Out of hub range
The line is in use.
R W
hen blinking:
The call is put on hold.
R When blinking rapidly: An
incoming call is now being
received.
The LCD and key backlight is
o
ff. (page 26)
Paging, intercom mode
Handset alarm is on.
(
page 28)
Noise reduction is set.
(page 17)
Z Speakerphone is on.
(
page 15)
Ringer volume is off.
(
page 26)
Night mode is on. (page 29)
New voice mail message
r
eceived.
*1
(page 44)
At Home mode is set.
(
page 40)
Item Meaning
Away mode is set. (page 40)
Privacy mode is on. (page 27)
“Greeting Only” is
selected. Caller messages are
not recorded. (page 39)
R W
hen displayed next to the
battery icon: Answering
system is on. (page 34)
R When displayed with a
number: New messages
have been recorded.
(page 35)
Battery level
Missed call
*
2
(page 16)
Nuisance call blocked
*
2
(page 29)
Outdoor/Indoor camera
Door sensor
Window sensor
Motion sensor
Other sensor
Signal strength of the wireless
n
etwork
Secured wireless network
IN USE
Answering system is being
u
sed.
Line in
u
se
Someone is using the line.
*1 Voice mail subscribers only
*2 Caller ID subscribers only
Handset soft key icons
Icon Action
Returns to the previous screen or
o
utside call.
Displays the menu.
OK Accepts the current selection.
Makes a call.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
13
Getting Started
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Icon Action
Temporarily turns off the ringer
f
or incoming calls. (page 15)
Places a call on hold.
Opens the phonebook.
Allows you to edit phone
n
umbers. (page 30)
Adds new entry. (page 21)
Displays phonebook search
m
enu. (page 21)
Turns the key lock feature off.
(
page 19)
Stops alarm. (page 29)
Snooze button on the alarm.
(
page 29)
Selects entries or handsets.
(
page 29)
n
Stops recording, playback, or
a
lert.
Stores phone numbers.
(
page 20)
Saves the settings. (page 32)
Erases the selected item.
Allows you to make an intercom
c
all. (page 18)
C
Erases a number/character.
Puts the call on mute.
Refreshes the sensor status.
(
page 41)
Turns the smart plug on.
(
page 42)
Turns the smart plug off.
(
page 42)
Turning the power on/off
P
ress MeN for about 2 seconds.
Registering the handset
Registering a handset to the hub
This procedure is not required for devices
t
hat were included as part of a bundle.
Before you can use the handset, it must be
r
egistered to the hub.
If you purchased handsets separately (i.e., not
as part of a bundle), use the following
procedure to register each handset to the hub.
1 Hub:
Press and hold M
A HANDSET/
LOCATORN until the LED indicator blinks
slowly in green.
R If all registered handsets start ringing,
press M A HANDSET/LOCATORN
a
gain to stop, then repeat this step.
2 Handset:
Place the handset on the charger, then
wait until a long beep sounds.
Language settings
Display language
1 M N#110
2 MbN:
Select the desired setting. a MOKN
3 MeN
Recording your greeting
m
essage
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 34 for details.
1 M
N#302
2 MbN:
“Yes” a MOKN
3 Record a greeting message. a MnN a
MeN
14
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Getting Started
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Making calls
1 L
ift the handset and dial the phone
number.
R To correct a digit, press MCN.
2 M
N
3 W
hen you finish talking, press MeN or
place the handset on the charger.
Using the speakerphone
1 D
ial the phone number and press MZN.
2 When you finish talking, press MeN.
Note:
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
v
olume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
T
he last 10 phone numbers dialled (each 24
digits max.) are stored in the redial list.
1 MEN (T)
2 MbN: Select the desired phone number.
3 M
N
Erasing a number in the redial list
1 MEN (T)
2 MbN: Select the desired phone number.
a M
N
3 MbN:
“Yes” a MOKN a MeN
Pause (for PBX/long distance
s
ervice users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
Example: I
f you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a MDN (Pause)
2 Dial the phone number. a M
N
N
ote:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls
1 Lift the handset and press M N
or MZN
when the unit rings.
2 When you finish talking, press MeN or
place the handset on the charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 26).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M
N.
Adjusting the ringer volume
P
ress MDN or MCN repeatedly to select the
desired volume while ringing.
Caller ID features
W
hen an outside call is being received, the
caller information is displayed.
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Making/Answering Calls
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Missed calls
I
f a call is not answered, the unit treats it as a
missed call and
is displayed. This lets you
k
now if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 16),
disappears from the
display. When you receive another new call,
is displayed again.
N
ote:
R Even when there are unviewed missed
calls,
disappears from the standby
d
isplay if the following operation is
performed by one of the registered
handsets:
– Being replaced on the charger.
– Pressing MeN.
Phonebook name display
W
hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
T
his feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
phone service provider.
– turn this feature on (page 26).
When caller information is received, the
handsets announce the caller’s name or
phone number received from your phone
service provider following every ring.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
Phonebook name announcement
W
hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Caller list
T
he last 50 callers information is logged in the
caller list from the most recent call to the
oldest.
Making a call from the caller list
1 MCN
(
)
2 P
ress MCN to search from the most recent
call, or MDN to search from the oldest call.
3 To call back, press M
N.
To exit, press MeN.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed.
Editing a caller’s phone number in
t
he caller list
1 MCN (
)
2 MbN:
Select the desired entry.
3 M
N a MbN: “Edit” a MOKN
4 Edit the number.
5 M N
Erasing information from caller list
1 MCN
(
)
2 MbN:
Select the desired entry.
3 M
N a MbN:
“Yes” a MOKN
4 MeN
Erasing all information from caller list
1 MCN
(
)
2 M N a MbN:
“Yes” a MOKN
3 MeN
16
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Making/Answering Calls
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Useful features during a
c
all
Hold
1 P
ress M
N during an outside call.
2 MbN: “Hold” a MOKN
3 To release hold, press M N.
N
ote:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 P
ress M
N
during a call.
2 To return to the call, press M
N.
N
ote:
R M
N is a soft key visible on the display
during a call.
Recall/flash
MRN
allows you to use the special features of
your host PBX such as transferring an
extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 27.
Answering a second call (call
w
aiting)
If you receive a second call while you are
talking on the phone, the handset will let you
know by sounding a call waiting tone. If caller
information is also received, you can confirm
the information on the screen and answer the
second call.
Important:
R You may need to subscribe to your phone
service provider’s call waiting service in
order to answer a second call. Consult your
phone service provider for information
a
bout this feature.
1 Press MRN to answer the 2nd call.
2 To switch between calls, press MRN.
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Handset noise reduction
T
his feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
1 Press M
N
while talking.
2 MbN: Select “Noise Reduction On” or
“Noise Reduction Off”. a MOKN
Note:
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone.
Handset equalizer
T
his feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1 Press M
N
while talking.
2 MbN: “Equalizer” a MOKN
3 MbN: Select the desired setting. a MOKN
Note:
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
Y
ou can join an existing outside call.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Making/Answering Calls
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To join the conversation, press M N when
the other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions. (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn
privacy mode on (page 27).
Transferring calls, conference
c
alls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1 During an outside call, press M
N.
2 MbN:
“Intercom” a MOKN
3 When 3 or more handsets are
registered:
MbN: Select the desired unit. a MOKN
When only 2 handsets are registered:
Continue to the next step.
4 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N
to return to the outside call.
5 To complete the transfer:
Press MeN.
To establish a conference call:
M
N a MbN:
“Conference” a MOKN
R To leave the conference, press
MeN. The other 2 parties can
continue the conversation.
R To put the outside call on hold: M
N
a MbN:
“Hold” a MOKN
To resume the conference: M
N a
MbN:
“Conference” a MOKN
R To cancel the conference: M
N a
MbN:
“Stop Conference” a MOKN
You can continue the conversation
with the outside caller.
Note:
R You can also select your mobile device in
this feature using a handset, if your mobile
device is registered to the hub. For more
information, refer to the User’s Guide
(page 43).
Handset locator
Y
ou can locate a misplaced handset by
paging it.
1 Hub: Press M
A HANDSET/
L
OCATORN.
R All registered handsets beep for 1
minute.
2 To stop paging:
Hub:
Press M
A HANDSET/LOCATORN.
H
andset:
Press MeN.
Intercom
I
ntercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To answer the call, press MeN, then
press M
N.
R Y
ou can also select your mobile device in
this feature using a handset, if your mobile
device is registered to the hub. For more
information, refer to the User’s Guide
(page 43).
Making an intercom call
1 M N a a MO
KN
2 MbN: Select the desired unit. a MOKN
3 When you finish talking, press MeN.
Note:
R You can also use the M
N
soft key, if
displayed, to make intercom calls.
Answering an intercom call
1 P
ress M
N
to answer the page.
2 When you finish talking, press MeN.
18
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Making/Answering Calls
HNH100E_(en_en)_1228_ver.103.pdf 18 2016/12/28 11:09:39
Key lock
T
he handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press M
N
for about 3
seconds.
R To turn key lock off, press M
N
for about
3 seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Phonebook
Y
ou can add 500 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired category.
Important:
R All entries can be shared by any registered
handset.
R You can copy contacts from your mobile
device to the unit’s phonebook if your
mobile device is registered to the hub.
If you store phone numbers in your mobile
device’s contacts using the international
dialling symbol “+” and the country code,
we recommend that you store phone
number conversion codes in the hub. For
more information, refer to the User’s Guide
(page 43).
Adding phonebook entries
1 M N
or MFN (W) a M
N
2 MbN:
“New Entry” a MOKN
3 Enter the party’s name. a MOKN
R You can change the character entry
mode by pressing MRN (page 44).
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired category. a
MOKN 2 times a MeN
Storing a redial list number to the
p
honebook
1 MEN (T)
2 MbN: Select the desired phone number.
a M
N
3 T
o store the name, continue from step 3,
“Editing entries”, page 21.
Storing caller information to the
p
honebook
1 MCN (
)
2 MbN: Select the desired entry. a M N
3 MbN:
“Save CID” a MOKN
4 MbN: “Phonebook” a MOKN
5 Continue from step 3, “Editing entries”,
page 21.
Categories
C
ategories can help you find entries in the
phonebook quickly and easily. You can
change the names of categories (“Friends”,
“Family”, etc.). By assigning different ringer
tones for different categories of callers, you
can identify who is calling (category ringer
tone), if you have subscribed to Caller ID
service.
Changing category names/setting
c
ategory ringer tone
The default category name is “Category 1”
to “Category 9”.
1 M
N or MFN (W) a M N
2 MbN: “Category” a MOKN
3 MbN: Select the desired category. a MOKN
4 To change category names
MbN: “Category Name” a MOKN a
Edit the name (10 characters max.). a
MOKN
To set category ringer tone
MbN: Select the current setting of the
category ringer tone. a MOKN a MbN:
Select the desired ringer tone. a MOKN
5 MeN
Finding and calling from a
p
honebook entry
1 M
N
or MFN (W)
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0
to 9, or #)
which contains the character you are
searching for (page 44).
MbN:
Scroll through the phonebook if
necessary.
To search by query
20
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Panasonic KXHNH100E Owner's manual
- Category
- Telephones
- Type
- Owner's manual
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