Dialogic ControlSwitch Elements and Resources Owner's manual

Dialogic® ControlSwitch™

Elements and Resources User’s Manual

Release 5.11.1

ControlSwitch (v.5.11.1) Elements and Resources User’s Manual

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Copyright and Legal Notice

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Document History

Revision

Release date

Notes

1.0

July 2015

First release

1.1

June 2016

Release 5.11.1

- Added SIP profiles parameter to TG Ingress/Egress tabs

1.2

December 2016

Typo fixes and editorship

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Table of Contents 
 
 ELEMENTS AND RESOURCES USER’S MANUAL ............................................................................................. 10 
 INTRODUCTION ........................................................................................................................................... 11 
2.1 Purpose of this Document......................................................................................................................... 11 
2.2 Glossary ..................................................................................................................................................... 11 
2.3 References................................................................................................................................................. 11 
2.4 Contact Us ................................................................................................................................................. 11 
 SYSTEM ARCHITECTURE ............................................................................................................................... 12 
 PROVISIONING GUIDELINES ........................................................................................................................ 14 
4.1 SS7 Calls..................................................................................................................................................... 14 
4.2 SIP/H.323 Calls .......................................................................................................................................... 14 
4.3 PRI calls ..................................................................................................................................................... 14 
4.4 General Elements ...................................................................................................................................... 15 
4.5 Setting M3UA ............................................................................................................................................ 15 
4.6 Setting Gateway Resources ....................................................................................................................... 15 
4.7 Setting Trunk Groups ................................................................................................................................ 15 
 ISUP ANSI .............................................................................................................................................. 15 
 ISUP ETSI ............................................................................................................................................... 16 
 PRI-ETSI ................................................................................................................................................. 16 
 H.323 ..................................................................................................................................................... 16 
 SIP ......................................................................................................................................................... 17 
 PRI-NI-2 ................................................................................................................................................. 17 
 Basic Trunk Group Settings ................................................................................................................... 17 
 EVENT COLLECTORS (EC) .............................................................................................................................. 18 
5.1 Event Collectors Summary ........................................................................................................................ 18 
 Creating an EC ....................................................................................................................................... 19 
 Modifying EC Parameters ..................................................................................................................... 20 
 Deleting an EC ....................................................................................................................................... 21 
 Refreshing the EC List ........................................................................................................................... 21 
 Shutting Down an EC ............................................................................................................................ 21 
 Starting an EC ........................................................................................................................................ 21 
 Modifying the FTP Password ................................................................................................................ 22 
 Filtering an EC ....................................................................................................................................... 22 
5.2 Associated Call Control Elements .............................................................................................................. 23 
 Associating/Disassociating a Call Control Element with an EC ............................................................. 23 
 Refreshing the Call Control Elements List ............................................................................................. 24 
 CALL DETAILED RECORD MANAGER (CDRM) ................................................................................................ 25 
6.1 Creating a CDRM ....................................................................................................................................... 26 
6.2 Modifying CDRM Parameters .................................................................................................................... 27 
6.3 Deleting a CDRM ....................................................................................................................................... 29 
6.4 Refreshing the CDRM List .......................................................................................................................... 29 
6.5 Shutting Down a CDRM ............................................................................................................................. 29 

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6.6 Starting a CDRM ........................................................................................................................................ 29 
6.7 Filtering a CDRM ....................................................................................................................................... 30 
6.8 CDR Gen and Transfer CDR Actions ........................................................................................................... 30 
 POLICY ELEMENT (PE) .................................................................................................................................. 32 
7.1 Policy Engine List ....................................................................................................................................... 33 
 Creating a PE ......................................................................................................................................... 34 
 Modifying PE Parameters ..................................................................................................................... 35 
 Deleting a PE ......................................................................................................................................... 36 
 Refreshing the PE List ........................................................................................................................... 36 
 Failing Over/Shutting Down PE ............................................................................................................. 36 
 Re-Provisioning the PE .......................................................................................................................... 36 
 Starting the PE ...................................................................................................................................... 37 
 Checkpoint ............................................................................................................................................ 37 
 Restore Checkpoint ............................................................................................................................... 37 
 Filtering PE ........................................................................................................................................ 38 
 SERVICE EXECUTION ELEMENT (SEE) ............................................................................................................ 39 
8.1 Service Execution Elements Summary ...................................................................................................... 39 
 Creating an SEE ..................................................................................................................................... 40 
 Modifying SEE Parameters .................................................................................................................... 42 
 Deleting an SEE ..................................................................................................................................... 43 
 Refreshing the SEE List .......................................................................................................................... 43 
 Failing Over/Shutting Down an SEE ...................................................................................................... 43 
 Falling Back to Primary ......................................................................................................................... 43 
 Starting an SEE ...................................................................................................................................... 44 
 Synchronizing between EMS and SEE ................................................................................................... 44 
 Taking an SEE Out of Service ................................................................................................................. 44 
 Filtering an SEE ................................................................................................................................. 44 
8.2 Supported PEs List ..................................................................................................................................... 45 
 Setting SEE-PE Priority .......................................................................................................................... 45 
 Associating/Disassociating a PE with an SEE......................................................................................... 46 
 Refreshing the PE List ........................................................................................................................... 47 
 CALL CONTROL PLATFORM (CCP) ................................................................................................................. 48 
9.1 Call Control Platforms Summary ............................................................................................................... 49 
 Creating a CCP ....................................................................................................................................... 50 
 Modifying CCP Parameters ................................................................................................................... 51 
 Deleting a CCP ....................................................................................................................................... 53 
 Refreshing the CCP List ......................................................................................................................... 53 
 Failing Over/Shutting Down a CCP ........................................................................................................ 53 
 Falling Back to Primary ......................................................................................................................... 54 
 Starting a CCP........................................................................................................................................ 54 
 Taking a CCP Out of Service .................................................................................................................. 54 
 Filtering a CCP ....................................................................................................................................... 54 
9.2 CCE List ...................................................................................................................................................... 55 
 Setting the Mirroring ............................................................................................................................ 55 
 Failing Over/Shutting Down an CCE ...................................................................................................... 56 

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 Falling Back to Primary ......................................................................................................................... 56 
 Starting an CCE ...................................................................................................................................... 56 
 Refreshing the CCE List ......................................................................................................................... 56 
 Viewing the Assigned MGs ................................................................................................................... 56 
 CONTROL SWITCH PLATFORMS (CSP) ...................................................................................................... 58 
10.1 Control Switch Platforms Summary .......................................................................................................... 58 
 Creating a CSP................................................................................................................................... 59 
 Modifying CSP Parameters ............................................................................................................... 60 
 Deleting a CSP ................................................................................................................................... 61 
 Refreshing the CSP List ..................................................................................................................... 61 
 Filtering a CSP ................................................................................................................................... 61 
10.2 CSP Elements ............................................................................................................................................. 61 
 IP CALL CONTROL ELEMENTS (ICE) ........................................................................................................... 63 
11.1 IP Call Control Elements Summary ............................................................................................................ 64 
 Creating an ICE ................................................................................................................................. 65 
 Modifying ICE Parameters ................................................................................................................ 67 
 Deleting an ICE ................................................................................................................................. 68 
 Refreshing the ICE List ...................................................................................................................... 68 
 Shutting Down an ICE ....................................................................................................................... 69 
 Falling Back ....................................................................................................................................... 69 
 Starting an ICE .................................................................................................................................. 69 
 Filtering an ICE .................................................................................................................................. 69 
11.2 LGWs Associated with IP Call Control Elements ...................................................................................... 70 
 LOCAL GATEWAYS (LGW) ........................................................................................................................ 71 
12.1 Local Gateways Summary ......................................................................................................................... 71 
 Creating a LGW ................................................................................................................................. 72 
 Modifying LGW Parameters ............................................................................................................. 74 
 Deleting a LGW ................................................................................................................................. 75 
 Refreshing the LGW List ................................................................................................................... 76 
 Filtering a LGW ................................................................................................................................. 76 
 Forcefully Locking a LGW ................................................................................................................. 76 
 Unlocking a LGW .............................................................................................................................. 76 
 Gracefully Locking a LGW ................................................................................................................. 77 
12.2 Associated Timers ..................................................................................................................................... 77 
 Modifyng a timer .............................................................................................................................. 78 
 Refreshing the Timers List ................................................................................................................ 78 
 SIGTRAN SIGNALING ELEMENTS (SSE) ..................................................................................................... 79 
13.1 Creating an SSE.......................................................................................................................................... 80 
13.2 Modifying SSE Parameters ........................................................................................................................ 80 
13.3 Deleting an SSE .......................................................................................................................................... 81 
13.4 Refreshing the SSE List .............................................................................................................................. 82 
13.5 Shutting Down an SSE ............................................................................................................................... 82 
13.6 Starting an SSE .......................................................................................................................................... 82 
13.7 Filtering an SSE .......................................................................................................................................... 82 
13.8 Viewing the SSE Associated Elements ....................................................................................................... 83 

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 ISUP SIGNALING ELEMENTS ..................................................................................................................... 85 
14.1 Creating an ISUPSE .................................................................................................................................... 85 
14.2 Modifying ISUPSE Parameters................................................................................................................... 86 
14.3 Deleting an ISUPSE .................................................................................................................................... 87 
14.4 Refreshing the ISUPSE List ......................................................................................................................... 87 
14.5 Shutting Down an ISUPSE .......................................................................................................................... 88 
14.6 Starting an ISUPSE ..................................................................................................................................... 88 
14.7 Filtering an ISUPSE .................................................................................................................................... 88 
 M3UA CONFIGURATION .......................................................................................................................... 89 
15.1 Local Node ................................................................................................................................................. 90 
 Creating a Local Node ....................................................................................................................... 91 
 Modifying Local Node Parameters ................................................................................................... 91 
 Deleting a Local Node ....................................................................................................................... 92 
 Refreshing the Local Node List ......................................................................................................... 93 
15.2 Application Server Process (ASP) .............................................................................................................. 93 
 ASP List ............................................................................................................................................. 93 
 SCTP Links......................................................................................................................................... 98 
 Routing Keys .................................................................................................................................. 100 
 Local Node View ............................................................................................................................. 103 
 RPC View ......................................................................................................................................... 104 
15.3 ISUP Configuration .................................................................................................................................. 104 
 LPCs List .......................................................................................................................................... 105 
 RPCs List ......................................................................................................................................... 106 
15.4 Signaling Gateway Platform (SGP) .......................................................................................................... 109 
15.5 SG Profile ................................................................................................................................................. 112 
 Creating an SG Profile ..................................................................................................................... 113 
 Modifying SG Profile Parameters ................................................................................................... 114 
 Deleting an SG Profile ..................................................................................................................... 114 
 Refreshing the SG Profile List ......................................................................................................... 114 
15.6 SCTP Link Status ...................................................................................................................................... 115 
15.7 Routing Key Status .................................................................................................................................. 115 
15.8 ISUP Remote Point Code Status .............................................................................................................. 115 
15.9 SCCP Remote Point Code Status ............................................................................................................. 116 
 RESOURCES ........................................................................................................................................... 117 
 TDM Resources ............................................................................................................................... 117 
 IP Resources ................................................................................................................................... 117 
16.2 Media Gateways...................................................................................................................................... 118 
 Media Gateway Nodes (Terminals) ................................................................................................ 119 
 Interface Cards ............................................................................................................................... 122 
 Spans and their Assignment to Interface Cards ............................................................................. 125 
 Media Cards .................................................................................................................................... 126 
 Assign Span to Media Cards ........................................................................................................... 130 
 Q931 ............................................................................................................................................... 131 
 Sessions .......................................................................................................................................... 132 
 APB ................................................................................................................................................. 132 

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 Audit ............................................................................................................................................... 134 
 IUA SG Configuration ...................................................................................................................... 134 
16.3 Terminal Types ........................................................................................................................................ 136 
 I-Gate 4000 Edge Media Server ...................................................................................................... 136 
 I-Gate-4000 Edge ............................................................................................................................ 136 
 I-Gate-4000 ..................................................................................................................................... 136 
 I-Gate-4000 PRO ............................................................................................................................. 137 
 TRUNK GROUPS .................................................................................................................................... 138 
17.1 TG General Definitions ............................................................................................................................ 138 
 Creating a Trunk Group .................................................................................................................. 139 
 Modifying Trunk Group Parameters ............................................................................................... 139 
 ISUP-ANSI TG .................................................................................................................................. 140 
 ISUP-ETSI TG ................................................................................................................................... 141 
 PRI-ETSI TG ..................................................................................................................................... 142 
 H.323 TG ......................................................................................................................................... 143 
 SIP TG .............................................................................................................................................. 144 
 PRI-NI-2 TG ..................................................................................................................................... 145 
17.2 TG Additional Parameters ....................................................................................................................... 145 
 Common ......................................................................................................................................... 146 
 Digit Rules ....................................................................................................................................... 154 
 Egress ............................................................................................................................................. 156 
 Ingress ............................................................................................................................................ 159 
 Routing ........................................................................................................................................... 164 
 Services ........................................................................................................................................... 168 
 IP Configuration .............................................................................................................................. 169 
 DTMF .............................................................................................................................................. 170 
 SIP IMS Parameters ........................................................................................................................ 170 
17.3 Operational Tabs ..................................................................................................................................... 171 
 Codecs ............................................................................................................................................ 172 
 Channel Maintenance .................................................................................................................... 172 
 Channel Status/Tests ...................................................................................................................... 175 
 PSTN Handoff ................................................................................................................................. 177 
 Timers ............................................................................................................................................. 178 
 TG Parameters ................................................................................................................................ 179 
 Digit Rules Maintenance................................................................................................................. 180 
 Local Gateways ............................................................................................................................... 183 
 SIP Parameters ............................................................................................................................... 184 
 Gatekeepers ................................................................................................................................... 192 
 H.323 Parameters ........................................................................................................................... 192 
 SIP-ISUP Parameters ....................................................................................................................... 194 
17.4 Unlocking/Locking TGs ............................................................................................................................ 199 
17.5 Trunk Groups Duplication ....................................................................................................................... 199 
17.6 Basic TG Settings ..................................................................................................................................... 200 
17.7 Explanations ............................................................................................................................................ 201 
 Hunting Policy ................................................................................................................................. 201 

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 Time Zone ....................................................................................................................................... 202 
 Call Direction .................................................................................................................................. 202 
 Class of Service ............................................................................................................................... 202 
 Append QoR Capability .................................................................................................................. 203 
 Area Code ....................................................................................................................................... 203 
 Call Block ........................................................................................................................................ 203 
 Glare Condition .............................................................................................................................. 204 
 Propagation Delay .......................................................................................................................... 204 
 Presentation Indicator .................................................................................................................... 204 
 Charge Number Handling ............................................................................................................... 204 
 DPR Functionality ........................................................................................................................... 205 
 Overlap Signaling ............................................................................................................................ 205 
 Segmentation ................................................................................................................................. 206 
 Congestion Levels ........................................................................................................................... 206 
 Channel Auditing ............................................................................................................................ 206 
 Charge Band ................................................................................................................................... 206 
 CIC Routing ..................................................................................................................................... 207 
 GATEKEEPERS ........................................................................................................................................ 208 
 Creating a Gatekeeper .................................................................................................................... 209 
 Modifying Gatekeeper Parameters ................................................................................................ 210 
 Deleting a Gatekeeper .................................................................................................................... 210 
 Refreshing the Gatekeeper List ...................................................................................................... 211 
 Filtering Gatekeeper ....................................................................................................................... 211 
 PL/SQL BULK LOADING & RE-PROVISIONING......................................................................................... 212 
 DATA RELIABILITY .................................................................................................................................. 213 
20.1 Data Reliability in PE ............................................................................................................................... 213 
 Memory Map File Management ..................................................................................................... 213 
 File-Based Provisioning ................................................................................................................... 213 
20.2 Rolling back to Golden Copy ................................................................................................................... 214 
20.3 Data Reliability in SEE .............................................................................................................................. 214 
 
 
   

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Elements and Resources User’s

Manual

The Elements and Resources User’s Manual for the Dialogic® ControlSwitchTM IP Softswitch.

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Introduction

2.1 Purpose of this Document

This User’s Manual and Help System is provided to enable users to quickly master the operation and the

management of the ControlSwitch (basic) elements and resources.

2.2 Glossary

For the purposes of this document the following abbreviations apply:

Term

Abbreviation

CCE

Call Control Element

CDRM

Call Detail Record Manager

CS

Control Switch

DCS

Diameter Control Server

EC

Event Collector

EMS

Element Management System

ICE

IP Control Element

MRC

Media Resource Controller

PE

Policy Element

SEE

Service Execution Element

SSE

SIGTRAN Signaling Element

Table: Glossary

2.3 References

1.

ControlSwitch Administration User's Manual

2.

ControlSwitch Advanced Elements and Services User's Manual

3.

ControlSwitch Business Services and Advanced Policies User's Manual

4.

ControlSwitch Policies User's Manual

5.

ControlSwitch SBC and Profiles User's Manual

6.

ControlSwitch Codec Negotiation

7.

ControlSwitch Hardware Guidelines

8.

ControlSwitch MGCF Features Guide

2.4 Contact Us

For a list of Dialogic locations and offices, please visit: https://www.dialogic.com/contact.aspx.

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 System Architecture 
ControlSwitch (CS) is composed of mandatory elements, advanced (optional) elements, and 
communications resources.  The elements and resources are software modules managed by the 
ControlSwitch Element Management System (EMS).  For hardware configurations, refer to 
ControlSwitch Hardware Guidelines. 
This chapter provides information on the mandatory (basic) CS system architecture.  For details on 
system resources, see Resources. For the CS advanced elements, see the ControlSwitch Advanced 
Elements and Services User's Manual, section System Architecture. The following figure depicts the 
mandatory CS elements. 
 
 Element Management System (EMS). Enables the settings and the management of the CS 
system, using the EMS GUI.  
 Event Collector (EC). Collects, and stores call-related information from CCE, ICE, and SEE. The 
stored information is used (by CDRM) to generate billing information, produce reports, and 
analyze performance.   
 Call Detail Record Management (CDRM). The CDR Manager is the mediation subsystem 
between the Event Collectors and the external billing applications, generating call detailed 
record files. 
 Policy Element (PE). Provides the call routing functionality of the ControlSwitch. During a call, 
the PE is queried by the SEE for call treatment.  The PE queries the appropriate database(s) to 
respond to the SEE with the relevant information. 
 Service Execution Element (SEE). Includes and controls the state machine of the CS, providing a 
flexible framework for service management. The SEE communicates with the PE, SSE, CCE, and 
ICE elements. ICE and CCE translate the IP and the PSTN VoIP messages to a generic call 
processing language that SEE uses for service execution.  
 SIGTRAN Signaling Element (SSE). SSE handles the ISUP and TCAP messages in the CS system by 
managing multiple M3UA ASP pairs, associated with multiple M3UA SGs (SGPs). 

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 Call Control Element (CCE). Provides a platform for the Call Control Elements (CCE), that are

created upon the creation of the media gateways. CCE is responsible for protocol processing,

mediation between signaling protocols such as MGCP, PRI, SS-7, and the CS's internal protocol,

and management of the system resources such as TGs, CICs, and gateways

 IP Control Element (ICE). Handles the VoIP protocols: SIP and H.323, in the CS system. Multiple

ICE elements can handle multiple instances of H.323 and SIP. There are three types of ICE

elements: H.323, SIP, and SIP-ISUP.

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 Provisioning Guidelines 
Elements and Resources must be provisioned before setting up any session. This section provides 
guidelines for various system configuration options. 
After the elements and resources guidelines, the routing should be configured. For routing provisioning 
guidelines, refer to ControlSwitch Policies and Routing User's Manual, section Plan and Policies. 
4.1 SS7 Calls 
The list below shows the settings, required for setting up a basic SS7 session. Please note that the first 3 
steps are covered by the Dialogic support team, and are provided with the system's delivery, based on 
the customer's network definitions and topology. The customer's administration staff can continue the 
provisioning from step 4.    
1. General Elements  
2. Create CCP 
3. Create CSP 
4. Setting M3UA 
5. Setting Gateway Resources 
6. Setting Trunk Groups 
4.2 SIP/H.323 Calls  
The list below shows the settings, required for setting up a basic SIP/H.323 session. Please note that the 
first 3 steps are covered by the Dialogic support team, and are provided with the system's delivery, 
based on the customer's network definitions and topology. The customer's administration staff can 
continue the provisioning from step 4. 
1. General Elements 
2. Create CSP 
3. Create ICE   
4. Create LGW 
5. Setting Gateway Resources 
6. Setting Trunk Groups 
4.3 PRI calls 
The list below shows the steps needed for PRI configuration. 
1. General Elements 
2. Create CCP 
3. Create CSP 
4. Setting Gateway Resources 
5. Create IUA 
6. Setting Trunk Groups 

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4 General Elements 
The list below shows the general settings that is common for setting-up all kind of sessions. These steps 
are covered by the Dialogic support team, and are provided with the system delivery, based on the 
customer's network definitions and topology.    
Create EC 
Create the CDR database 
Create CDR 
Create PE 
Create SEE 
5 Setting M3UA 
The list below shows the steps needed for M3UA configuration. 
Create SSE 
Create Local Node (Local Point Code) 
Create ISUPSE 
Create Remote Point Code 
Create SG Profile 
Create SGP 
Create ASP 
Create SCTP Links 
Create Routing Key 
6 Setting Gateway Resources 
The list below shows the steps needed for resources configuration. 
Create Terminal 
Create interface cards 
Create Spans and assign them to interface cards 
Create media cards 
Assign spans to media cards 
7 Setting Trunk Groups 
This section shows the settings of the trunk groups.  Basic TG Settings shows a basic setting for the set-
up of an end-to-end session which mostly relies on the default GUI parameters. 
The sections below show the steps needed for trunk group configuration, per  type: 
 ISUP ANSI 
Create a trunk group 
Set the ISUP-ANSI general parameters 
Set common parameters for ISUP-ANSI 
Set digit Rules parameters for ISUP-ANSI 
Set egress parameters for ISUP-ANSI 

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Set ingress parameters for ISUP-ANSI 
Set routing for ISUP-ANSI 
Set services for ISUP-ANSI 
Assign channels for ISUP TG 
Unlock the trunk group 
 ISUP ETSI 
Create a trunk group 
Set the ISUP-ETSI general parameters 
Set common parameters for ISUP-ETSI 
Set digit Rules parameters for ISUP-ETSI  
Set egress parameters for ISUP-ETSI 
Set ingress parameters for ISUP-ETSI  
Set routing for ISUP-ETSI 
Set services for ISUP-ETSI  
Assign channels for ISUP-ETSI  
Unlock the trunk group 
 PRI-ETSI 
Create a trunk group 
Set the PRI-ETSI general parameters 
Set common parameters for PRI -ETSI 
Set digit Rules parameters for PRI-ETSI  
Set egress parameters for PRI -ETSI 
Set ingress parameters for PRI-ETSI 
Set routing for PRI -ETSI 
Set services for PRI-ETSI  
Assign channels for PRI-ETSI  
Unlock the trunk group 
 H.323 
Create a trunk group 
Set the H.323 general parameters 
Set common parameters for H.323 
Set digit Rules parameters for H.323 
Set egress parameters for H.323 
Set ingress parameters for H.323 
Set routing for H.323 
Set services for H.323 
Assign local gateway to H.323 
For GK-managed options: Create a gatekeeper 
Set the IP configuration for H.323  

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Define the DTMF parameters 
For GK-managed options: Assign a gatekeeper 
Unlock the trunk group 
 SIP 
Create a trunk group 
Set the SIP general parameters 
Set common parameters for SIP 
Set digit Rules parameters for SIP 
Set egress parameters for SIP 
Set ingress parameters for SIP 
Set routing for SIP 
Set services for SIP 
Assign local gateway to SIP 
Set the IP configuration for SIP  
Unlock the trunk group 
 PRI-NI-2 
Create a trunk group 
Set the PRI-NI-2 general parameters 
Set common parameters for PRI-NI-2 
Set digit Rules parameters for PRI-NI-2  
Set egress parameters for PRI-NI-2 
Set ingress parameters for PRI-NI-2 
Set routing for PRI-NI-2 
Set services for PRI-NI-2  
Assign channels for PRI-NI-2  
Unlock the trunk group 
 Basic Trunk Group Settings 
For basic TG settings, follow the below steps: 
Basic TG Settings 
Channel Assignments  
Unlocking TGs 
 
 

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Event Collectors (EC)

The Event Collectors (EC) element collects, and stores call-related information from CCE, ICE, and SEE.

The stored information is used (by CDRM) to generate billing information, produce reports, and analyze

performance.

ECs are deployed in pairs. Both are active, and both receive the call-related information from the

relevant elements simultaneously.

ECs can be added to the system in order to enhance scalability, in response to network growth. The

Event Controllers window allows users to manage the EC elements.

The Event Controllers window is divided into the following sections:

 Event Controllers Summary - (at the top of the window) Displays a list of ECs, and an array of

buttons used to manage them.

 Associated Call Control Elements - A list of Call Control Elements associated with the selected

EC, located at the bottom of the window.

5.1 Event Collectors Summary

The Event Collectors Summary allows the user to view and manage EC elements, using the buttons in

the Actions column.

The following table details the displayed EC parameters.

Term

Definition

Name

EC's unique name

DNS Name

The DNS name of the EC (optional)

Primary IP

The primary IP Address of the EC element

Secondary IP

The secondary IP Address of the EC element

Paired EC

The name of the paired EC

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Admin State

The administrative state of the EC. Possible values: LOCKED, UNLOCKED (default)

The default administrative state of a new EC is UNLOCKED. An UNLOCKED EC can be in service.

Op State

The operational state of the EC. Possible values: ENABLED, DISABLED (default)

The default operational state of a new EC is DISABLED. EMS updates the state to ENABLED

when it detects that the element is in operation.

Control Status

Table: EC Parameters

To see the detailed EC information, double-click on the selected EC.

The following operational actions are applied:

Creating an EC

Modifying EC Parameters

Deleting an EC

Refreshing the EC List

Shutting Down an EC

Starting an EC

Modifying the FTP Password

Filtering an EC

Creating an EC

→ To create a new EC:

4. Select Network Elements → Event Collectors.

5. Click on the Create button.

6. Enter the parameters, as depicted below.

 Name. The Event Collector's unique name.

 DNS Name. The DNS name of the EC (optional).

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 Primary IP Address. The primary IP Address of the EC element.

 Secondary IP Address. The secondary IP Address of the EC element.

 Paired Event Collector. The paired EC, to be selected using the drop-down menu.

7. Click OK to save the entered values.

After an EC element is created, call control elements (CCP or ICE) should be associated with the newly

created EC. Association can be performed only after these elements are created. The lower part of

Event Controllers Summary is used to manage the association.

Note:

Multiple ECs may run on the same hardware platform. If they are located on the same platform then they share the same DNS

Name, and IP Address.

Modifying EC Parameters

→ To modify the EC parameters:

1. Select Network Elements → Event Collectors.

2. Select the EC you want to modify.

3. If you want to modify the IP addresses, shut down the selected EC first.

4. Click on the Modify button.

5. Enter the parameters you want to modify, as depicted below.

 ID. A unique identifier (for internal use).

 Version. The element's software version (read only).

 Admin State. The administrative state of the EC element (read only).

 Op State. The operation state of the SEE. To modify the IP addresses the operational

state of the element should be DISABLED (read only).

 Control Status.

 Name. The Event Collector's unique name.

 DNS Name. The DNS name of EC (optional).

 Primary IP Address. The primary IP Address of the EC element.

 Secondary IP Address. The secondary IP Address of the EC element.

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Dialogic ControlSwitch Elements and Resources Owner's manual

Dialogic ControlSwitch Elements and Resources Owner's manual

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