Cleanmate QQ9 User manual

Brand: Cleanmate

Model: QQ9

Category: Robotic vacuum cleaners

Type: User manual

The Cleanmate QQ9 is a smart robotic vacuum cleaner with advanced navigation and cleaning features that will keep your floors spotless with minimal effort. With its NaviMap technology and a suite of smart sensors, it can map your home, plan efficient cleaning paths, and navigate around obstacles seamlessly. The QQ9 also boasts dirt detection capabilities, allowing it to identify and focus on areas with concentrated dust and debris for a deeper clean.

USER MANUAL

ROBOTICVACUUMCLEANER

Welcome --------------------------------------------------- 01

Important Safety Instructions ----------------------- 02

Product and Accessories ----------------------------- 03

About the Robot ----------------------------------------- 04

Function

Smart System --------------------------------------------- 05

Cleaning System ----------------------------------------- 07

Get Started

Remove the Protective Packaging ------------------ 08

Install the Battery ----------------------------------------- 08

Install the Recharging Base --------------------------- 09

Install the Sonic Wall ------------------------------------ 10

Set up the App --------------------------------------------- 11

How to Use the Robot

The Robot -------------------------------------------------- 12

Remote Control ------------------------------------------- 13

Recharging ------------------------------------------------- 15

Mop Module ------------------------------------------------ 16

Robot Maintenance ------------------------------------ 17

Troubleshooting ----------------------------------------- 21

Specification --------------------------------------------- 24

Warranty Card -------------------------------------------- 25

Table of Content

Welcome

Dear Valued Customers:

Thank you for choosing CleanMate and our new generation robotic vacuum cleaner. As smart

home appliances have entered millions of homes in the world, it is wise to choose the best

smart home appliances to enjoy the comfort and ease of our lives. For the best performance

of this product, please kindly read through this manual carefully before use this product .

Should you have any further questions, please visit our website.

( www.cleanmateusa.com ) for more information.

C L E A N M A T E

Important Safety Instructions

Please read the following safety and operation instructions thoroughly before using this robot. Warranty service

is not available for improper usage.

Please keep this manual for future reference.

To avoid electric shock, do not expose the electronics of your robot, and use indoors in dry location only.

Prohibition

01. Children under the age of 8 or persons with reduced physical, sensory or mental

capabilities should not use this robot without the supervision of parents or others.

02. Do not disassemble, fix or remodel any part of this robot.

03. Never touch the battery charger pod with any metal or electricity-conducted stuff.

04. Never touch the robot and any other parts with wet hands, including the battery charger,

power plug and power cord.

05. Avoid to put heavy stuff onto the power cord which might damage it.

06. Do not leave the robot outdoors.

07. Do not use this robot near any possible hazardous or explosive places.

08. Do not stand on the robot.

09. ONLY use attachments, accessories and spare parts authorized by the manufacturer.

10. Do not use this robot in the places near any volatile materials.

11. Do not use the robot in a moist or wet environment.

12. Do not spray or pour liquids on your robot.

13. Do not expose to direct sunlight, use in room temperature environment only.

14. Do not use the robot to pick up sharp objects, glass, or anything that is burning or smoking.

15. Do not use this device to pick up spills of water bleach, paint, or anything wet.

16. It's not recommended to use the robot on long-pile carpet which it might get stuck.

17. Be aware of the robot while it's working, be careful not to step on it.

18. Do not use recharging base, power cord or plug if they're damaged, they must be replaced.

19. Do not heat up the battery or immerse the battery pack in any liquid.

Do not crush the battery.

● Before using the robot, it is suggested to clean up clothing, papers, plastic bags ,pets' dirt,

toys and fragile objects on the ground.

● Tidy up small items, such as power cords, cables, and loose fringes of rugs to prevent any

possible stuck.

● Tidy up long-sagged curtains.

Caution

Caution Notice ( Battery ):

● Check the battery pack for any sign of damage or leakage. Do not charge damaged or leaking battery

packs in case of fire or explosion.

● If the robot won't be used for a long period of time, unplug the power cord and remove the battery from

the robot then store it in a cool, dry place.

● Wrap the contact pods before recycle or discard the battery.

● If the skin or eyes is exposed to the leakage of the battery, wash the affected area with large amounts

of water and seek medical advice.

● When the battery is obsolete, do not discard it to the garbage bin which could cause environmental

pollution. You may send it back to local recycle center, repair center, or assigned agents for disposal.

C L E A N M A T E

Mop Module

Optional

Recharging Base

Side Brush

The Robot Rechargeable Battery

Adaptor

HEPA Filter AAA Battery (X2)

Sonic Wall

Remote Control

AA Battery (X2)

Mop

Product and Accessories

C L E A N M A T E

About the Robot

Dustbin Button

Power Button

( LED display )

Signal LED Display

Dustbin

Remote Control

Sonic Wall

Extendable Side Brush

The Panel

Wheel

Roller Brush

DC Inlet

Caster Wheel

Sonic Sensors

Cliff Detect Sensor

DC Inlet

Wireless Recharging Base

Recharging Base Light

Upper Cover

Bottom

3-in-1 Kit

C L E A N M A T E

Smart System

CleanMate App

Control the Robot

Auto Recharge

When the battery is lower

than 25-30%, the robot will

come back to its home base

to recharge then continue to

finish the work it left.

NaviMap® Technology

Combine our advanced navigation software with a full suite of Smart

Sensors, the robot can map out your home and perform thorough

cleaning in less time.

Sonic Wall (Optional)

Use the sonic wall to keep the robot in the place you want to be cleaned.

Check the Suppliers Status Schedule Cleaning

C L E A N M A T E

Look up the Cleaning Map

50%

The robot might still bump into some narrow objects like the legs of desk or chair which is hard to detect.

Remove fragile objects, especially expensive ceramics or valuables which could fall or break before cleaning.

When is activated, the robot will avoid direct bumping

of any obstacles that it will slow down and turn away at

about the range of 2 cm.

When press again, the robot will enter Soft-touch Mode

that the robot will touch the obstacle softly and then turn

away to resume cleaning.

There are Cliff Detect Sensors on the bottom of the robot to

prevent the robot from falling down stairs.

It's highly suggested to place two obstacles on the place if used

on a high floor area. (i.e. 2 bottles with more than 2kg of water or liquid)

Anti-falling

Anti-Collision

Dirt Detect

Robot will automatically apply extra cleaning on

concentrated areas of dirt, such as high-traffic

zones of your home.



Dustbin Full Detect Dirt Detect

Cleaning Zone Non-Cleaning Zone

＞2kg

C L E A N M A T E

Cleaning System

Cleaning Modes

Spiral Mode :

Best for the concentrated area of dust and debris,

the robot will clean in a spiral pattern up to 2 min.

Wall-following Mode:

Clean along the wall or obstacles for a round to ensure

deep cleaning on edges and corners.

Zig-zag Mode:

Clean in a Zig-zag pattern which can cover the area thoroughly.

Auto Mode:

Robot will keep updating the mapping system and plan

the best cleaning modes combination.

Extendable Side Brush

Robot will extend the left side brushin wall-following

mode which gives extra cleaning on edges and corners

The side brush will keep operating inside therobot under

usual cleaning.

Floating Roller Brush

Combined with our powerful vacuum suction, the roller

brush can adapt to all floor types and remove the debris

efficiently.

C L E A N M A T E

1 2

Remove the Protective Packaging

To best use the robot, remember to remove the protective material.

1. Push the dustbin release button and pull out the dustbin.

2. Flip the robot over, and push the battery into the slot. Push the battery until the hook is

completely locked.

3. Flip the robot over again, and insert the dustbin back.

Install the Battery

C L E A N M A T E

DC Inlet

Ultrasonic LED light

Panel

Blue LED Light

The blue LED light on the Recharging Home Base will turn on when it is plugged in.

While the Ultrasonic LED light will turn on for 2 seconds and then turn off.

* Blue LED light will only display when the remote is placed on the recharging base.

Recharging Base

DC Inlet

Signal Detect Mode

60cm 60cm

1.2m

Install the Recharging Base

Charging

(The robot power button will

blink for 3 second and turn off)

Fully Charged

Blinking Slow-blinking Turn on for 10

sec and turn off

1. Connect the DC Plug into the recharging base.

2. Place the Recharging Base in an open,

uncluttered area against of the wall.

Position it at a proper location with at least

60cm on each side and 120cm in front of the

recharging base.

3. Connect the AC adaptor to the power

socket on the rear side. Only use the

AC adaptor provided.

Standby Mode

C L E A N M A T E

Sonic Wall might not work due to the reflection of different housing environment and walls.

Before using the sonic wall, test if the robot can pass. Stop using the sonic wall if the power light is blinking.

Place in front of the area that you don't want the robot to clean like kitchen and bathroom. When the robot

is approaching the sonic wall, it will turn away instead of entering in.

Sonic Wall may be interfered by other powerful electronics such as microwave and refrigerator. Please

keep sonic wall away from these electronics.

Power Switch

1. Turn on the power switch.

2. The sonic wall will turn on/off automatically

when the robot is nearby/away from the

sonic wall.

3. The effective range of the sonic wall is

up to 2.5 meters (8 ft.). The accuracy

declines as the range increases.

4. LED light display:

Low Battery: LED light start blinking

Charging: LED light start blinking slowly.

Fully Charged: LED light will solid light.

5. Sonic wall is auto-recharged when placing back to the recharging base.

Sonic Wall Guide

Ultrasonic

LED Light

Install the Sonic Wall

C L E A N M A T E

Install Smartphone APP and Connect with Wi-Fi

1.Connect your phone with a Wi-Fi network.

2.Scan the QR code below, or download CleanMate APP in your APP store.

Wi-Fi

connected

Connecting

to the Wi-Fi

Enter your Wi-Fi password,

press next

Follow the instructions,

press next when completed.

Run

the app

Add your robot

to the app

Enter

startup screen

Download and

install the app

C L E A N M A T E

Set up the App

Android

iOS

The Robot

Power Button

LED Light

Power Button

Use the app or remote to stop cleaning or lift the robot up for 3 sec that it will stop automatically.

Pause the Robot

Bumper Light

Standby Mode

Power Off Working Mode

Press

Press for 2 sec

or After 10 min

DO NOT TOUCH the robot while it's calibrating when just activating. The blue LED light

will blink rapidly then start cleaning.

Press

Slow-blinking

C L E A N M A T E

Remote Control

1. Power Button

On : LCD displays all function icons. The remote will enter standard

mode in one second.

Off : LCD display is off. The remote will enter power-saving mode.

* In standby mode, you can schedule cleaning, choose cleaning

2. Enter Button

After setting local time and cleaning schedule, press to save all settings.

* The robot will beep once after setting.

3. Start/Stop Button

The robot will always start with Auto Mode.

4. Direction Buttons

Use to control direction.

* You can control the robot when returning home or under standby mode.

5. Cleaning Standard Button

Quick Cleaning --- 1 cleaning cycles(Default)

Remote Control Function

Remote Control Connection

The remote control already installed with two AAA batteries.

If the remote doesn't work, try to install again or replace the

batteries.

Bring the remote control close to the robot within the range of 1 meters. Press both and

for 3 seconds. The remote control enters connection mode. As soon as the connection is

completed, the robot will beep 3 times.

Standard Cleaning —2 cleaning cycles

Extra Cleaning --- 3 cleaning cycles

6. Time Setting Button

Press once to enter / exit local time setting process.

7. Anti-Collision Button

Press to turn on/off anti-collision function.

8. Cleaning Mode Button

Press to choose from these cleaning modes: Spiral/Wall-following/Zig-zag/Auto Mode.

9. Auto-Recharge Button

The robot will start searching for the Recharging Base automatically.

10. Schedule Cleaning Button

Press once to enter/exit scheduled cleaning setting mode.

For 6.10., you can adjust the time by using the direction buttons.

C L E A N M A T E

Local Time ScheduleCleaning

Days

Time

1. As illustration, press to activate local time setting.

The hour figure blinks in default.

2. Use to switch between hour, minute and weekday.

3. Use to increase or decrease the figures.

Speed setting is available by pressing it for 2 seconds.

When schedule cleaning time for multiple days, press the Up button to confirm the desired weekday

until the figure doesn't blink; press the Down button to cancel it; press the Enter button or Time setting

button to save and exit. (The robot will beep once which indicate setting successfully) To cancel the

scheduled time, use the Left button to the Default Screen (Showed as Pic1) then save and exit.

Pic1

Setting time and Cleaning Schedule

7 1 2 3 4 5 6 7 1 2 3 4 5 6

Press or to save and exit.

Pic2

Local Time Setting

Schedule Cleaning

1. As illustration, press to schedule cleaning time.

2. Pic1 displays in default setting.

3. As illustration, pressto initiate the setting.

4. Use to switch between hour, minute and weekday.

5. Use to increase or decrease the figures.

Speed setting is available by pressing it for 2 seconds.

C L E A N M A T E

Wired Charging

2. Store the Sonic Wall

behind the Recharging Base

3. Connect to

the Adapter

Sonic Wall Recharging (Optional)

1. Switch OFF

the Sonic Wall

Direct Charging

1. When the robot is not at working mode, connect

the AC adaptor to the robot directly.

2. Plug the AC power cord and start recharging.

Remote control is not functional while direct charging.

DCInlet

Recharging

Wireless/Wired Charging

Wireless/Wired Charging can both work automatically.

Wireless Charging

C L E A N M A T E

Mop Module

1. Separate Design of Wet and Dry Mop-Mop first with wet mop, then clean with dry mop.

2. Adjustable Water Volume-The water supply will stop when power off.

3. Large Water Tank-Supply 200mL water for 60-90min.

Add Water to the Tank

Tilt the water tank so that the water

can flow into the front left corner.

(Do not exceed the high water line)

Install the Water Tank Fit the back part of the robot

on top of the water tank

Press down to fit the robot

and the tank completely.

Replace the Mop

Separate the water

tank from the module

Place the mop to fit

into the corners.

Attach the microfiber mop to the

mop plate. (Do not cover the wheel)

Fill up the water to the front right

corner and close the tank cap.

High Water Line DO NOT block the vent

Open the tank cap, and

add water into the tank

Put the water tank on the floor

Lift the robot and

press the water tank

Mop Module Features

C L E A N M A T E

It is highly suggested to clean up the Dustbin and the filter after each cleaning cycle. The detailed

cleaning process is illustrated as below.

1. Put the robot on top of waste paper, and press the Dustbin button, remove the Dustbin.

2. Press PUSH button, remove the filter and empty the Dustbin.

3. Take out the filter and clean it with a small brush.

4. Remove the Dustbin and wash with water.

5. Install the filter and Dustbin back to the robot until you hear a click.

Robot Maintenance

Turn off the robot and flip it over. Clean the robot if there is anything jammed at suction nozzle or any

dust or dirt on the sensors.

* Lift the Vacuum Moter

Module/Press the Dustbin

1. Dustbin and Filter

1 2 3 4

1 2 3

1 2

DO NOT wash the HEPA filter, regular maintenance and replacement is recommended.

2、Robot Cleaning

Warning: Do not wash the

Vacuum Moter Module which

contains eletronics.

C L E A N M A T E

4. Remove and Install the Side Brush

Use a screwdriver to remove the

screw then remove the side brush. Use the screwdriver to reinstall the

side brush and secure the screws.

* Noted the difference between

left/right side brush.

3 Cleaning the Roller Brush.

When the roller brush is dirty or tangled with hair, please follow the below instructions to clean it.

1. Turn off the robot.

2. Take out the roller brush.

3. Use the Cleaning Tool to cut tangled hair and remove other debris.

4. Install the roller brush and make sure the cover is properly locked.

2-1 2-2 2-3

34-1 4-2

Pull up the snap-fit

C L E A N M A T E

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Cleanmate QQ9 User manual

Brand: Cleanmate

Model: QQ9

Category: Robotic vacuum cleaners

Type: User manual

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Cleanmate QQ9 User manual

Cleanmate QQ9 User manual

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