10 Warranty
In addition to all rights and remedies to which
you may be entitled under the Australian
Competition and Consumer Act 2010 (Cth)
or the New Zealand Consumer Guarantees
Act (1993) and any other relevant legislation,
Hills Home Living or Hydrox Brands Limited
warrants the Clothesline to be free from
defects in materials or workmanship for
10 years and the Polycore Line for 1 year
from the date of purchase.
In the event of a claim, you musttake the
product with proof of purchaseand an
explanation of the faultto the place of purchase
orcontact Hills and provide your proof of
purchase. All costs associated with the return
of the good (and other expenses incurred
in claiming under this warranty) are your
responsibility. We will, at our option, either
repair, replace or refund the product if it has
a defect in its materials or workmanship.
Hills’ liability under this warranty is subject to
Hills being satisfied that a defect was caused
by defective workmanship or materials and
was not caused by or substantially contributed
to by other factors including (but not limited
to) maintenance or repair, adjustments or
modifications of the product in a manner
not recommended by the manufacturers or
any neglect, misuse or excessive use. For the
avoidance of doubt, this warranty does not
cover acts of God, earthquake, cyclone, fire,
explosion, flood, landslide, lightning, storm,
tempest, drought or meteor, war, terrorism,
restraint or damage to property by or under
the order of any government authority or
industrial action.
In Australia, our goods come with guarantees
that cannot be excluded under the Australian
Consumer Law. You are entitled to have us
repair, replace or provide a refund for any
defective product that does not suer a major
failure. Or you may seek compensation from
us for any reduction in the value of a defective
product suering from a major failure. You
may also seek damages for any reasonably
foreseeable loss or damage you may suer due
to a defective product.
This warranty is provided by Hills Home Living,
3 City View Road, Pennant Hills NSW 2120,
Ph 1300 300 564 for goods purchased within
Australia. For goods purchased within New
Zealand, this warranty is provided by Hydrox
Brands Limited, 60 Kerrs Road, Wiri 2104,
New Zealand, Ph 0800 021 027.