Phoenix GENOME User manual

ACADEMY

CITATION

BIOCHEM

GENOME

USER MANUAL

2

Phoenix User’s Manual

This manual contains details on installation and operation of your Phoenix Ultra-High Purity

water system. For optimum performance and safety please read and follow these instructions

carefully.

You have a quality, world class water treatment system that will provide ultrapure water for

many years of trouble free operation. Years of engineering and experience went into the

design and manufacture of this instrument which will dispense water exceeding Type I water

purity standards.

If you have any questions concerning the operation of the unit, or need service, refer

to "REQUESTING SERVICE".

In order that we may keep you informed regarding your unit, please take a moment to

complete the information below that will assist with support should it be needed.

Model Number: __________________________

Date: ________________________

Serial Number: ___________________________

Dealer: _______________________

Contact: _________________________________

Phone: _______________________

Conditioning Cartridge_____________________

Part Number ___________________

Polishing Cartridge _______________________

Part Number ___________________

Options Installed ________________________________________________________

Contents 
System Information ........................................................................................................................ 4 
General Arrangement ................................................................................................................. 4 
Flow Diagram .............................................................................................................................. 5 
Safety Information .......................................................................................................................... 5 
Installation ...................................................................................................................................... 8 
System Wall Mounting: Requires PHA-WB Wall Mount Bracket ............................................................. 9 
Water Connections – All Models ............................................................................................................ 10 
Remote Dispense (If Equipped) .............................................................................................................. 11 
Remote Dispense Water Connections .................................................................................................... 11 
Direct Feed Water Connection ............................................................................................................... 12 
Electrical Connection .............................................................................................................................. 13 
UV Lamp (If not already installed) (ACADEMY and GENOME) ............................................................... 13 
Dual Conditioning Cartridge ................................................................................................................... 14 
Polishing Cartridge .................................................................................................................................. 15 
Initializing the System for the First Time ................................................................................................ 16 
Normal Operation ......................................................................................................................... 18 
Home Screen .......................................................................................................................................... 19 
Batch Operations .................................................................................................................................... 20 
Main Menu ............................................................................................................................................. 24 
System Information ................................................................................................................................ 24 
Configuration Menu ............................................................................................................................... 25 
Alarm Log (Example Screen) ................................................................................................................... 25 
Filter Detection and Leak Detection Errors ............................................................................................ 26 
Maintenance ................................................................................................................................. 27 
Adjusting Resistivity Alarm Set Points .................................................................................................... 28 
Adjusting Recirculation Options ............................................................................................................. 29 
Sanitization ............................................................................................................................................. 30 
Troubleshooting ............................................................................................................................ 33 
     Specification Sheet ................................................................................................................... 36 
Reordering Information ................................................................................................................ 38 
Requesting Service ........................................................................................................................ 38 
Entering Your Service Professional’s Contact Info ................................................................................. 38 
 

System Information

The Phoenix Ultra High Purity Lab Water System delivers Type 1, 18.2 MΩ quality water on

demand. Water is purified in a staged process consisting of high-purity ion exchange resins to

remove dissolved minerals and internal recirculation to maintain purity. At discharge a final

0.2µm filter removes particulates and bacteria to attain Type 1 water specifications. Additional

optional technologies are incorporated depending on model. Multiple sensors continuously

monitor system and final water quality.

Model

Technology

Typical Applications

ACADEMY

Ion exchange

Particulate filtration

Basic Chemistry; Academic, IC, Buffers

CITATION

Ion exchange

185/254 nm UV

Particulate filtration

HPLC, GC-MS, Trace Organics

BIOCHEM

Ion exchange

Particulate filtration

Bacterial ultrafiltration

Life Science, Cell Culture, Microbiology

GENOME

Ion exchange

185/254 nm UV

Particulate filtration

Bacterial ultrafiltration

DNA Sequencing, PCR, Electrophoresis

General Arrangement

Touch Screen Display

Power Input/Power Switch

Water Dispense Port

Feed Water Inlet

Conditioning

Cartridge

Polishing

Cartridge

Drain Port

5

Flow Diagram

Safety Information

DO NOT immerse in water or other liquid. Use a soft cloth and mild detergent when cleaning the

cabinet.

DO NOT remove the top cover with unit power applied.

DO NOT remove the ultraviolet lamp side cover with unit power applied.

DO NOT look directly at the ultraviolet lamp with unit power applied.

DO NOT operate with a damaged or frayed power cord. To disconnect the power cord, grip the plug

and pull it from the wall outlet, NEVER PULL ON CORD!

DO NOT use outdoors. This instrument is intended for commercial, industrial, institutional, and

professional use. Use of this product in a manner other than recommended may void the warranty.

DO NOT operate without proper connection to an adequate water supply and purged of air or damage

to the pump may occur.

DO NOT allow power cord to hang over the edge of a counter top or to touch hot surfaces. NOTE: If an

extension cord is used, verify that the rating of the extension cord is equal to or greater than the rating

of the instrument.

Refer servicing of a defective or damaged unit to the factory.

The use of filters or attachments not recommended by the manufacturer may adversely affect water

purity, cause damage, and void the warranty.

Avoid contacting the dispensing point with foreign materials or hands to prevent contamination.

WARNING Warnings indicate failing to observe instructions could result in injury or death.

CAUTION Cautions indicate failing to observe instructions could result in damage to

equipment.

7

See Mounting Bracket Template

Installation

Installation Requirements

• Power Requirements:

o “-1” Option - 120 VAC/ 60 Hz @ 1.0 amp

o “-2” Option – 220VAC / 50 Hz @ 0.5 amp

• GFCI protected outlet within:

o 6 feet for system

WARNING: Must be a grounded electrical connection.

• Feed Water Supply: Water source meeting minimum requirements as shown

below and located within 3 feet of the system.

Parameter

Requirement

Source/Type

Reverse osmosis (RO) or Service deionization (SDI) preferred. 0.2µm

particulate prefiltering is recommended for SDI and tap water feeds.

Conductivity

RO: < 20µS/cm

SDI: > 1 MΩ (Resistivity)

TOC (Using appropriate

conditioning as necessary)

RO: < 50 ppb

SDI: < 200 ppb

Temperature

20° F to 100°F (5° C to 38°C)

Pressure

20 psig minimum/90 psig maximum (1.38 to 6.21 bar)

Fouling Index

Silt Density Index: < 3

Dissolved Carbon Dioxide

< 30 ppm

Free Chlorine

< .05 ppm

• An upstream isolation shut off valve is highly recommended to facilitate future

servicing

• The Phoenix is supplied with an inlet connection for 3/8” OD tubing

• The Phoenix is supplied with an outlet drain port for 3/8” OD tubing

What you will need:

• #2 Phillips Head Screw Driver

• Teflon Tape

• Upstream Isolation Valve (Recommended)

• Basic Hand Tools (Adjustable wrench)

What you’ll find in the box:

• Phoenix System

• Certificates of Conformance

• Instructions

• Power cord

• Final Filter (Point of Use Filter)

• Drain Fitting

• 6’ Length of 3/8” Diameter Inlet Tubing & Drain Tubing

9

Optional (Depending on Model):

• UV Lamp (CITATION and GENOME)

• Dispensing Gun (PHA-DG)

• Remote dispense module and tubing (Models with –RMT-S Option)

• Wall mount bracket (PHA-WB)

System Wall Mounting: Requires PHA-WB Wall Mount Bracket

• Mount on a wall capable of supporting 50 lbs. Mounting directly to sheet rock is not

recommended.

• Mount bracket to wall. Holes in bracket are provided at 8”, 12” and 16” centers for

wall studs. If wall does not have studs mount proper backing, such as a plywood sheet

to the wall before mounting the bracket to it.

• Mount bracket with small slots in tabs pointing up.

• Align slots in system back plate with tabs on mounting bracket. Insert tabs into slots

and slowly lower system. Ensure all tabs are fully engaged and base of system is

parallel to floor.

• To lock PHOENIX system to the bracket, insert rubber bushing with screw and washer

(provided) into frame as shown. Tighten screw to lock wall bracket to frame.

Wall mount bracket

Insert bushing assembly

here to lock system to

bracket

Tabs pointing up

10

Water Connections – All Models

• 6 feet of tubing is provided for inlet

and drain connections.

• Feedwater inlet connection is made

through a 3/8” OD push to connect

fitting.

• Feedwater source should be located

within 3 feet of the Phoenix.

• The inlet is the bottom most fitting

on the right side of the Phoenix.

• Ensure tubing is pushed all the way

into fitting.

• An isolation shut off valve is

recommended for servicing purposes.

• Install supplied barbed drain fitting in

labeled drain opening on left side of

Phoenix.

• Insert 3/8” OD tubing (supplied) into

drain fitting and route the other end

to a suitable drain. If a leak occurs, it

will be contained by directing water

to the drain.

DRAIN

11

Remote Dispense (If Equipped)

Consideration should be given to location of the remote dispense module. Reference the diagram on

page 7. For example, the module can be mounted next to a sink so it would provide access to the sink

and adjacent countertop. The module can be mounted near the end of a countertop to provide access

to rolling carts for larger container fills as well as the countertop. Module should be mounted at a

height that provides access to the tallest container that will be used without blocking access to

cabinets.

For mounting the module, select a wall that is capable of supporting 20 lbs. The wall plate should be

mounted to a stud. Mounting directly to sheet rock is not recommended. If there is no stud at the

mounting location, mount proper backing such as a plywood sheet that is secured to studs before

mounting the plate to it.

Once a stud is located or support plate installed mark two holes on 5-13/16” centers and use a 3mm or

1/8” diameter drill to pre-drill holes to a depth of 2”. Use the two provided lag bolts to affix the plate.

While tightening the bolts ensure the mount is level.

10 feet of tubing is provided to connect the system and module. The system must located within this

distance bearing in mind that some slack should be allowed to provide access to the system for service.

Excess tubing can be coiled. 6 feet of drain tubing is also provided. Since the drain fitting is in the base

of the system, either access to a gravity fed floor drain or sump pump must be provided if the system is

installed below a sink. A 1-1/2” to 2” diameter hole must be provided where the umbilical containing

the water flow tubing and electrical connections will pass through a countertop.

Remote dispense electrical connection: Rotate connector to align tabs on umbilical plug with slots on

Phoenix socket and then insert plug. Repeat with the outer locking sleeve. When slots and tabs are

aligned, push and turn to lock connector in place.

Remote Dispense Water Connections

• Install upstream isolation valve in

feedwater line (recommended).

• Connect 3/8” OD white recirculation

return tubing from umbilical into

Return fitting.

• Connect 3/8” OD clear tubing from

umbilical into Outlet fitting.

• Make sure tubing is fully seated into

fittings.

12

Direct Feed Water Connection

For systems plumbed with a direct feed option, an additional outlet port is provided on the side of

the system above the feed water inlet. To connect the system to the remote demand, a

male/female valved fitting has been supplied. When the two halves are detached water will not

flow from the direct feed outlet port.

The female side has a short 3/8” tube extension. This tube is inserted into the outlet port.

The male side (with O Ring) is provided already attached to a length of 3/8” OD plastic tubing.

The direct feed connection must be bled during initial rinse after bleeding the

cartridges. Place the outlet end of the tubing in a drain or container. Insert and

connect the male/female fittings as shown. The female fitting has a metal locking

collar to prevent separation. Pull on the connection to verify it is engaged and does

not leak.

Observe the water stream. When air bubbles no longer appear disconnect the fittings.

It is the user’s responsibility to connect the outlet tubing to their demand instrumentation

providing appropriate sizing adapters as necessary. After doing so, reconnect the male and female

connectors.

Caution: Using the standard dispense port while the direct feed option is in use will reduce the

system flow rate.

`

Direct feed outlet port

System feedwater inlet

To direct feed demand

(tubing provided)

Male connector

(provided)

Valved female

connector

(provided)

Insert tubing end

into outlet port

Electrical Connection

• Power switch is located on left side

of system

• Ensure power switch is in OFF

position

• Insert power cord into electrical

connection module

• Insert other end of cord into GFCI

power source

WARNING: Must be a grounded

electrical connection

UV Lamp (If not already installed) (ACADEMY and GENOME)

To install lamp:

• Remove left side panel access screw

• Remove left side panel

CAUTION: Wear gloves when

handling UV lamp to avoid

contaminating lamp

• Slide boot away from socket to

provide access for plug connection

• Connect lamp to socket before

placing lamp in UV chamber

• Insert lamp slowly into chamber

• Secure boot fully over socket

• Replace side panel

UV

lamp

boot

Electrical

connection

module

14

Dual Conditioning Cartridge

• Remove cartridge from packaging

`

Caution: Remove plastic plugs

from inlet and outlet before

proceeding

• Open blue door and lift lever on left

side of dual conditioning cartridge

mechanism

• Insert conditioning cartridge. Align

base of cartridge with contour in

base of system

• Slowly lower lever making sure

fittings align with the openings in

the cartridge.

Caution: DO NOT APPLY

EXCESSIVE FORCE when

lowering lever or damage

may occur. Realign cartridge

and fittings if significant

resistance is felt.

• Ensure lever is in its fully down and

locked position

15

Polishing Cartridge

• Remove cartridge from packaging

Caution: Remove plastic plugs

from inlet and outlet before

proceeding

• Open right side white door (It may be

convenient to open blue door as well)

• Raise and hold lever on right side of

mechanism

• Insert cartridge with openings facing

system

• Flanges on sides of cartridge cap rest

on alignment guide

• Push cartridge toward system until it

stops

• Slowly lower lever to secure cartridge.

Cartridge will be drawn into final

position by mechanism

• Ensure lever is in its fully down and

locked position

Alignment

guide

16

Initializing the System for the First Time

Note: This is for the first time set-up only. In the on-screen directions you will be skipping steps

that would normally be required during consumable replacement.

Note: Some steps are applicable only to individual PHOENIX models. If your PHOENIX does not

have a UV lamp and/or Ultrafilter, these components will be greyed out on the Home Screen

Display.

• Ensure feed water supply is on and connected to system.

• Turn on power switch. Splash screen will display.

• Press START. Home Screen will display.

• After a 10 second delay, the pump will start and the system will begin the initial rinse cycle.

TO ACTIVATE THE ULTRAFILTER FOR BIOCHEM AND GENOME Models:

• Press and hold the ULTRA FILTER icon and press NEXT to initialize the Ultra Filter.

• Follow the instructions displayed.

o Skip on-screen instruction for Steps 5 and 6 as the ultrafilter is already installed.

o During Step 9, the purging process may take several minutes.

o Complete the procedure by pressing RESTART to return to the Home Screen.

TO ACTIVATE THE UV LAMP FOR CITATION and GENOME Models:

• From the Home Screen, press and hold the UV LAMP icon. Press NEXT to continue.

o Follow instructions displayed. It will not be necessary to replace lamp.

o Complete the procedure by pressing RESTART to return to the Home Screen.

TO ACTIVATE THE FILTER PACKS FOR ALL MODELS:

• From the Home Screen, press and hold the CONDITIONING icon. Press NEXT to continue.

o Follow instructions displayed. As this is the first time initialization process a new

pack should have been installed. It will not be necessary to replace the pack as

specified in the instructions.

o Complete the procedure by pressing RESTART to return to the Home Screen.

• From the Home Screen, press and hold the POLISHING icon. Press NEXT to continue.

o Follow instructions displayed. As this is the first time initialization process a new

filter should have been installed. It will not be necessary to replace the filter as

specified in the instructions.

o Complete the procedure by pressing RESTART to return to the Home Screen.

17

• Remove the final filter from its packaging

• Wrap 3 to 5 turns of Teflon tape on the filter threads and install into the outlet.

o Place container under final filter.

o Press the dispense button.

o Purge air by slowly turning the vent port CCW until a steady stream of water is seen.

o Press the dispense button and retighten vent port once all air is purged.

Vent

port

Final filter (Point of Use Filter)

18

Normal Operation

Normal sequence of operation:

Resistivity display will flash during the 2 hour initial rinse. After completion, the system enters

Polishing mode for 2 minutes in which the inlet solenoid is open and the pump is on. The UV lamp

is also on if equipped. Polishing mode recirculates water internally to maintain water purity. The

system continuously monitors water quality, system performance and consumable health. System

parameters for recirculation can be adjusted. See “Adjusting Recirculation Options”.

NOTE: Initial rinse can be bypassed to enter Polishing mode by holding the Initial Rinse button at

the bottom of the display for 3 seconds. This is useful if the system is restarted with previously

rinsed consumable packs.

Following Polishing, the system will automatically enter Standby mode and will display WAKE. This

is a 10 minute dwell to conserve system power and consumables. If equipped, the UV lamp is also

turned off. Standby mode can be bypassed by pressing the WAKE button to refresh water before

dispensing. If not bypassed the system will automatically enter Polishing mode at the end of the

dwell and will continue to alternate between Polishing and Standby.

Dispensing water will bring the system into Polishing mode if it is in Standby.

Final water quality after the Polishing filter (resistivity) is shown on the Home Screen. The value is

shown against a white background. Resistivity at the output of the conditioning pack can be

displayed by pressing the resistivity value. The display will change to a colored background

indicating it is the value after the conditioning pack. The display will return to final output water

quality after 5 seconds.

Direct feed operation (If equipped):

The system is equipped with a pressure switch that senses downstream water demand. When this

occurs the system enters direct feed mode and Direct Feed will display. The inlet solenoid and

pump will come on and remain running. The system will monitor the direct feed pressure and will

enter Polishing mode when demand stops for more than one minute.

Caution: The direct feed outlet connection must be bled during initial rinse after

bleeding the Dual Conditioning Cartridge and Polishing Cartridge. See the Direct

Feed Connection Section.

Water can be dispensed from the main outlet port during direct feed operation.

19

Home Screen

RECIRCULATION MODE

• INITIAL RINSE

• POLISH

• STANDBY

• DIRECT FEED

DISPENSE

Press to toggle

dispensing of water

RESISTIVITY

Displays Polishing

Cartridge resistivity.

Press to display

Conditioning Cartridge

resistivity. Press and

hold to display Alarm

set points

CONSUMABLE REPLACEMENT

ICONS

Press and hold any

component to display

replacement information

and instructions

CONSUMABLE HEALTH

Displays current status

of consumables:

•

GREEN – Full life

•

YELLOW – Partial

life

•

RED – Needs

replacement

See MAINTENANCE

Section for more

details

BATCH

Press to display the

BATCH SELECT menu

MENU

Press to display Main Menu

ALARM STATUS

GREEN CHECK:

No Alarms

RED “X”:

Alarm present

20

Batch Operations

To Dispense, Modify, Teach, Label or Clear a batch press the “Batch” button (the button showing 3 water

droplets). The Batch Select screen opens.

Main Screen

Batch Select Screen

To use a batch (1 through 6), to dispense a designated volume of water, press and release on its number

icon on the Batch Select screen.

To modify / teach / clear / label a batch, press and hold (about 3 seconds) the desired batch number icon

until a long beep is heard. The Batch Edit screen opens.

Batch

Button

Batch

Number

Icon

Displays Polishing

Cartridge resistivity

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