SICK Repair lump-sum Product information

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FLAT-RATE REPAIRS
SICK REPAIR SERVICE – A NEW LEASE OF LIFE FOR YOUR
MEASURING DEVICES
Product and system support
PRODUCT INFORMATION
SICK LIFETIME SERVICES | SICK 8019183/2016-10
Subject to change without notice
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Flat rates for repairs
Having a at rate for repairs not only speeds up processing times but also makes it easier to work out costs. SICK provides fast and
reliable help in remedying faults and gives precise instructions on preventive measures to prevent further faults before they even
arise. Once repaired, the device undergoes the same system checks and nal tests as if it were brand new.
After the repair, the original components are returned with updates, (equipment) marking and, where necessary, application-specic
parameters. SICK LifeTime Services is an economic alternative to new or exchange units for the repair of sensors.
Register the return in advance and save time
To allow us to process your order even quicker, simply download our returns form and declaration
of no objection from www.sick.com/Repairs and ll these out from the comfort of your own PC.
This allows us to prepare for the necessary repair work while your analyzer is still on its way to
our repair stations. By completing these forms, you can ensure that your order is processed as
quickly as possible.
SICK REPAIRS
QUICK – SIMPLE – STRAIGHTFORWARD
SICK LIFETIME SERVICES | SICK8019183/2016-10
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Making initial contact
If you’re in need of a repair, simply contact your on-site SICK representative.
Accessing a repair form
A form comprising a declaration of no objection and return information is
available online at www.sick.com/Repairs.
Completing the form and approving the repair
Simply ll out the repair form from the comfort of your PC and approve the
repair order for your defective device by e-mailing the document to SICK.
Sending to SICK
Carefully pack the defective device in stable, impact-resistant packaging that
is suitable for transportation and remember to include the completed repair
form. This makes it easier to recognize at our repair center so it can be pro-
cessed more quickly.
Conrmation of receipt
You will receive conrmation of receipt as soon as we receive the device and
the required form.
Repairs
Repairs on devices are carried out directly on the device manufacturer’s
premises and these devices are subjected to the same quality assurance
measures as new devices.
Returns
Once the repair work is complete, our service technicians check the refur-
bished device one more time to ensure it is fully functional before sending
it back quickly and safely to the requested delivery address
– we can even send it express delivery if you prefer.
SICK REPAIRS
QUICK – SIMPLE – STRAIGHTFORWARD
SICK LIFETIME SERVICES | SICK 8019183/2016-10
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Repairs PRODUCT AND SYSTEM SUPPORT
Product description
The repair service ensures that the
functionality of the measuring device is
restored quickly. The device is also given
a general overhaul in order to prevent
future failures as far as possible. The
at rate for repairs includes preventative
maintenance and the replacement of
function-related assemblies, consum-
ables, and wear and tear parts. For this
reason, the guarantee which promises
faultless operation is extended to the
entire repaired device. The at rate for
repairs speeds up processing and makes
it possible to budget for repairs.
At a glance
Reason for failure is identied and
repairs are carried out at a xed price
Functionality of the device is restored
Measurement certainty and calibration
checked under laboratory conditions
Firmware update in accordance with
customer requirements
Preventative replacement of assem-
blies, wear and tear parts, and
consumables
Brief repair report
Your benets
Fast and reliable repairs and testing
performed by SICK
More cost-effective to repair existing
components than to install new or
exchange units
Extends the product service life
Avoid systematic faults with advice
about preventative measures
(optional)
No stock changes: original equipment
with the same serial number and
specic designations after the repair
has been completed
Denition of standard repair times
ensures the measuring device is avail-
able again quickly
Guarantee extended to the entire
repaired device
SICK LifeTime Services
PRODUCT AND SYSTEM SUPPORT
Repairs
Subject to change without notice
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SICK REPAIR SERVICE – A NEW LEASE
OF LIFE FOR YOUR MEASURING DEVICES
More information
Fields of application . . . . . . . . . . . . . . .5
Detailed technical data. . . . . . . . . . . . .5
Ordering information. . . . . . . . . . . . . 83
- www.sick.com/Repairs
For more information, simply visit the above link to obtain direct access to technical data, CAD design models, operating
instructions, software, application examples, and much more.
SICK LIFETIME SERVICES | SICK8019183/2016-10
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PRODUCT AND SYSTEM SUPPORT Repairs
Fields of application
Repair of the following SICK measuring devices: gas analyz-
ers, dust measuring devices, analyzer solutions and trafc
sensors
Detailed technical data
Specication Sheet
Repair at rate for the AK1 connection unit (non-ATEX versions)
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking the electrical parts
Checking the mechanical parts
Operational check
Final inspection
Replacement of the following parts
(if necessary)
Power supply unit
Purge air unit
Filter housing
Signal wire
“LC display” module
“EA” electronic card
Documentation
Brief repair report
Creation of a test record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611037
SICK LIFETIME SERVICES | SICK 8019183/2016-10
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Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the AK1 Ex connection unit (ATEX versions)
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking the electrical parts
Checking the mechanical parts
Operational check
Final inspection
Replacement of the following parts
(if necessary)
Power supply unit
Housing
“LC display” module
“EA” electronic card
Documentation
Brief repair report
Creation of a test record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611038
SICK LIFETIME SERVICES | SICK8019183/2016-10
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77
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the DUSTHUNTER SB50 (DHSB-T0x) and SB100 (DHSB-T1x) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check on measurement path
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point and back light
Scattered light test with reference device
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
Laser control
Measuring transducer (2x)
Adjustment laser
“Contamination measurement” module
Base plate
Mask purge air attachment
Mask attachment
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1610234
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Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the DUSTHUNTER C200 (DHC-T) and SF100 (DHSF-T) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check on measurement path
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point
Endurance test in climatic cabinet
Scattered light test with reference device
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
Pivoted shutter
Base plate
Upper part of the housing
Lower part of the housing
Actuator
“Processor” electronic card
“4Q” electronic card
Sender LED
“Contamination measurement” for drive
Laser control
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611035
SICK LIFETIME SERVICES | SICK8019183/2016-10
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PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the inspection lter set for the DUSTHUNTER SB, SP, and T, as well as for the FW100, FW300 and service
Prerequisites
Return form completed
Declaration of no objection completed
Approved repair at rate
Preparation work
Documentation of as-delivered condition
Repairs
Operational check
Checking the lter and lter holder for damage such as scratches or chips
Layout, connection and monitoring of test device
Measurement of the individual lter values
Replacement of the following parts
(if necessary)
Individual or several lters
Scattering screens in the lter holder or entire holder
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Note
For the “Service” inspection lter set (part number 2049044), the repair at rate is calcu-
lated twice, as this test kit comprises two individual lter sets for the DUSTHUNTER SP and
DUSTHUNTER T.
Part no.
1611039
SICK LIFETIME SERVICES | SICK 8019183/2016-10
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Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the DUSTHUNTER SB30 (DHSB-T30) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check on measurement path
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point
Scattered light test with reference device
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
Laser control
Housing
Mounting plate
Optical receiver unit
Front mask
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611045
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1111
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the DUSTHUNTER SP100 sender/receiver unit (DHSP-TxVx) without Hastelloy version
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment of receiver if necessary
Adjustment of zero point and individual amplier levels
Endurance test in climatic cabinet
Scattered light test with reference device
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
Laser control
Motor
Receiver
Upper part of the housing
Lower part of the housing
Probe insert
Tilt mechanism
Protective pipe
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611028
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1212
Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the DUSTHUNTER C200 (DHC-Rx), DUSTHUNTER SF100 (DHSF-Rx), and DUSTHUNTER T (DHT-Rxx) reector unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Adjustment of zero point and scattered light test with the DHC-Rx reector unit
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Reector processor” electronic card
“Heating plate” electronic card
Scattered light receiver
“Contamination measurement” for drive
Pivoted shutter
Base plate
Upper part of the housing
Lower part of the housing
Flange
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611036
SICK LIFETIME SERVICES | SICK8019183/2016-10
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1313
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the DUSTHUNTER T100 (DHT-T10) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point
Endurance test in climatic cabinet
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
“4Q” electronic card
Sender LED
“Contamination measurement” for drive
Pivoted shutter
Base plate
Upper part of the housing
Lower part of the housing
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611033
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Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the DUSTHUNTER T200 (DHT-T21) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check on measurement path
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point
Endurance test in climatic cabinet
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
“4Q” electronic card
Sender LED
“Contamination measurement” for drive
Pivoted shutter
Base plate
Upper part of the housing
Lower part of the housing
Actuator
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611034
SICK LIFETIME SERVICES | SICK8019183/2016-10
Subject to change without notice
1515
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the DUSTHUNTER T50 (DHT-T00) sender/receiver unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Inspection of optics, readjustment on optical bank if necessary
Adjustment of zero point
Endurance test in climatic cabinet
Final adjustment on measurement path
Replacement of the following parts
(if necessary)
“Processor” electronic card
“4Q” electronic card
Sender LED
Base plate
Upper part of the housing
Lower part of the housing
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611032
SICK LIFETIME SERVICES | SICK 8019183/2016-10
Subject to change without notice
1616
Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the EuroFID analyzer
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Documentation of as-delivered condition
Repairs
Visual check of assemblies and device wiring
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the pneumatic parts
Checking the maintenance interval and performing maintenance if necessary
Calibrating: checking and setting the customer parameters
Checking the linearization
Checking the fuel gas
Checking the pressure dependence
Checking the digital and analog outputs
Final approval with high-voltage testing, insulation resistance testing and archiving of the
results
Replacement of the following parts
(if necessary)
Analyzer electronics
PA amplier
Temperature sensor
Pressure sensors
Solenoid valves
Protective casing
Terminal block
Flange
Seals and O-rings
Capillary
“Ejector 230 °C/EMI/UEG” maintenance kit
“Filter 230 °C/EMI/UEG” maintenance kit
Documentation
Brief repair report
Creation of a test record
Documentation of the results
Duration
3 weeks for technical repair (when not sent off)
Part no.
1611089
SICK LIFETIME SERVICES | SICK8019183/2016-10
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1717
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the EuroFID3010 control unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Documentation of as-delivered condition
Repairs
Visual check of assemblies and device wiring
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Calibrating: checking and setting the customer parameters
Checking the software
Checking the display
Checking the limit values
Checking the supply voltage
Checking the digital and analog outputs
Final approval with high-voltage testing, insulation resistance testing and archiving of the
results
Replacement of the following parts
(if necessary)
Housing
Electronic cards
Display
Documentation
Brief repair report
Creation of a test record
Documentation of the results
Duration
3 weeks for technical repair (when not sent off)
Part no.
1611090
SICK LIFETIME SERVICES | SICK 8019183/2016-10
Subject to change without notice
1818
Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the FID3006 analyzer
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Documentation of as-delivered condition
Repairs
Visual check of assemblies and device wiring
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the components in the gas pipe
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Checking the pneumatic parts
Checking the maintenance interval and performing maintenance if necessary
Checking the customer conguration
Checking the linearization
Checking the cross sensitivities
Checking the pressure dependence
Checking the digital and analog outputs
Final approval with high-voltage testing, insulation resistance testing and archiving of the
results
Replacement of the following parts
(if necessary)
Electronic cards
PA amplier
Motors
Upper part of the housing
Protective casing
Pump unit
Pressure sensors
Pneumatic supply unit
Seals and O-rings
Capillary
“H
2
” maintenance kit
Yearly maintenance kit
Documentation
Brief repair report
Creation of a test record
Documentation of the results
Duration
3 weeks for technical repair (when not sent off)
Part no.
1611091
SICK LIFETIME SERVICES | SICK8019183/2016-10
Subject to change without notice
1919
PRODUCT AND SYSTEM SUPPORT Repairs
Repair at rate for the FWE200 measuring and control unit
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check
Cleaning the ejector and scattered cell
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the pneumatic parts
Checking the regulation according to gas temperature and differential pressure
Final adjustment
Replacement of the following parts
(if necessary)
Display electronics
“IO module bypass” electronic card
“Sensor bypass” electronic card
24 V power supply unit
Heating bands
Underlay sensor
PT1000 temperature sensor
Nozzle
Swirl chamber seal
Insulating material
Further electrical components
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611050
SICK LIFETIME SERVICES | SICK 8019183/2016-10
Subject to change without notice
2020
Repairs PRODUCT AND SYSTEM SUPPORT
Repair at rate for the FW101 dust measuring device in the FWE200 (without Hastelloy version)
Prerequisites
Device already cleaned
Return form completed
Declaration of no objection completed
Additional information about the application
Approved repair at rate
Preparation work
Cleaning of the device
Documentation of as-delivered condition
Backing up of data, where possible
Repairs
Operational check on measurement path
Cleaning of optical interfaces
Fault diagnosis
Checking rmware is up to date, updating if necessary
Checking the electrical parts
Checking the mechanical parts
Checking the optical parts
Checking the optical axis (laser), readjustment if necessary
Adjustment of zero point and individual amplier levels
Endurance test in climatic cabinet
Scattered light test with reference device
Final adjustment
Replacement of the following parts
(if necessary)
“Processor” electronic card
Laser control
Motor
Receiver
Probe insert
Protective pipe
Housing
Documentation
Brief repair report
Creating a test record and QA record
Duration
2 weeks for technical repair (when not sent off)
Part no.
1611029
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