SICK Repair lump-sum Product information

FLAT-RATE REPAIRS

SICK REPAIR SERVICE – A NEW LEASE OF LIFE FOR YOUR

MEASURING DEVICES

Product and system support

PRODUCT INFORMATION

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

2

Flat rates for repairs

Having a at rate for repairs not only speeds up processing times but also makes it easier to work out costs. SICK provides fast and

reliable help in remedying faults and gives precise instructions on preventive measures to prevent further faults before they even

arise. Once repaired, the device undergoes the same system checks and nal tests as if it were brand new.

After the repair, the original components are returned with updates, (equipment) marking and, where necessary, application-specic

parameters. SICK LifeTime Services is an economic alternative to new or exchange units for the repair of sensors.

Register the return in advance and save time

To allow us to process your order even quicker, simply download our returns form and declaration

of no objection from www.sick.com/Repairs and ll these out from the comfort of your own PC.

This allows us to prepare for the necessary repair work while your analyzer is still on its way to

our repair stations. By completing these forms, you can ensure that your order is processed as

quickly as possible.

SICK REPAIRS

QUICK – SIMPLE – STRAIGHTFORWARD

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

3

1

2

3

4

5

6

7

Making initial contact

If you’re in need of a repair, simply contact your on-site SICK representative.

Accessing a repair form

A form comprising a declaration of no objection and return information is

available online at www.sick.com/Repairs.

Completing the form and approving the repair

Simply ll out the repair form from the comfort of your PC and approve the

repair order for your defective device by e-mailing the document to SICK.

Sending to SICK

Carefully pack the defective device in stable, impact-resistant packaging that

is suitable for transportation and remember to include the completed repair

form. This makes it easier to recognize at our repair center so it can be pro-

cessed more quickly.

Conrmation of receipt

You will receive conrmation of receipt as soon as we receive the device and

the required form.

Repairs

Repairs on devices are carried out directly on the device manufacturer’s

premises and these devices are subjected to the same quality assurance

measures as new devices.

Returns

Once the repair work is complete, our service technicians check the refur-

bished device one more time to ensure it is fully functional before sending

it back quickly and safely to the requested delivery address

– we can even send it express delivery if you prefer.

SICK REPAIRS

QUICK – SIMPLE – STRAIGHTFORWARD

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

44

Repairs PRODUCT AND SYSTEM SUPPORT

Product description

The repair service ensures that the

functionality of the measuring device is

restored quickly. The device is also given

a general overhaul in order to prevent

future failures as far as possible. The

at rate for repairs includes preventative

maintenance and the replacement of

function-related assemblies, consum-

ables, and wear and tear parts. For this

reason, the guarantee which promises

faultless operation is extended to the

entire repaired device. The at rate for

repairs speeds up processing and makes

it possible to budget for repairs.

At a glance

• Reason for failure is identied and

repairs are carried out at a xed price

• Functionality of the device is restored

• Measurement certainty and calibration

checked under laboratory conditions

• Firmware update in accordance with

customer requirements

• Preventative replacement of assem-

blies, wear and tear parts, and

consumables

• Brief repair report

Your benets

• Fast and reliable repairs and testing

performed by SICK

• More cost-effective to repair existing

components than to install new or

exchange units

• Extends the product service life

• Avoid systematic faults with advice

about preventative measures

(optional)

• No stock changes: original equipment

with the same serial number and

specic designations after the repair

has been completed

• Denition of standard repair times

ensures the measuring device is avail-

able again quickly

• Guarantee extended to the entire

repaired device

SICK LifeTime Services

PRODUCT AND SYSTEM SUPPORT

Repairs

Subject to change without notice

.

SICK REPAIR SERVICE – A NEW LEASE

OF LIFE FOR YOUR MEASURING DEVICES

More information

Fields of application . . . . . . . . . . . . . . .5

Detailed technical data. . . . . . . . . . . . .5

Ordering information. . . . . . . . . . . . . 83

- www.sick.com/Repairs

For more information, simply visit the above link to obtain direct access to technical data, CAD design models, operating

instructions, software, application examples, and much more.

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

55

PRODUCT AND SYSTEM SUPPORT Repairs

Fields of application

• Repair of the following SICK measuring devices: gas analyz-

ers, dust measuring devices, analyzer solutions and trafc

sensors

Detailed technical data

Specication Sheet

Repair at rate for the AK1 connection unit (non-ATEX versions)

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking the electrical parts

Checking the mechanical parts

Operational check

Final inspection

Replacement of the following parts

(if necessary)

Power supply unit

Purge air unit

Filter housing

Signal wire

“LC display” module

“EA” electronic card

Documentation

Brief repair report

Creation of a test record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611037

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

66

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the AK1 Ex connection unit (ATEX versions)

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking the electrical parts

Checking the mechanical parts

Operational check

Final inspection

Replacement of the following parts

(if necessary)

Power supply unit

Housing

“LC display” module

“EA” electronic card

Documentation

Brief repair report

Creation of a test record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611038

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

77

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the DUSTHUNTER SB50 (DHSB-T0x) and SB100 (DHSB-T1x) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check on measurement path

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point and back light

Scattered light test with reference device

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

Laser control

Measuring transducer (2x)

Adjustment laser

“Contamination measurement” module

Base plate

Mask purge air attachment

Mask attachment

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1610234

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

88

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the DUSTHUNTER C200 (DHC-T) and SF100 (DHSF-T) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check on measurement path

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point

Endurance test in climatic cabinet

Scattered light test with reference device

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

Pivoted shutter

Base plate

Upper part of the housing

Lower part of the housing

Actuator

“Processor” electronic card

“4Q” electronic card

Sender LED

“Contamination measurement” for drive

Laser control

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611035

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

99

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the inspection lter set for the DUSTHUNTER SB, SP, and T, as well as for the FW100, FW300 and service

Prerequisites

Return form completed

Declaration of no objection completed

Approved repair at rate

Preparation work

Documentation of as-delivered condition

Repairs

Operational check

Checking the lter and lter holder for damage such as scratches or chips

Layout, connection and monitoring of test device

Measurement of the individual lter values

Replacement of the following parts

(if necessary)

Individual or several lters

Scattering screens in the lter holder or entire holder

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Note

For the “Service” inspection lter set (part number 2049044), the repair at rate is calcu-

lated twice, as this test kit comprises two individual lter sets for the DUSTHUNTER SP and

DUSTHUNTER T.

Part no.

1611039

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

1010

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the DUSTHUNTER SB30 (DHSB-T30) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check on measurement path

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point

Scattered light test with reference device

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

Laser control

Housing

Mounting plate

Optical receiver unit

Front mask

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611045

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

1111

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the DUSTHUNTER SP100 sender/receiver unit (DHSP-TxVx) without Hastelloy version

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment of receiver if necessary

Adjustment of zero point and individual amplier levels

Endurance test in climatic cabinet

Scattered light test with reference device

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

Laser control

Motor

Receiver

Upper part of the housing

Lower part of the housing

Probe insert

Tilt mechanism

Protective pipe

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611028

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

1212

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the DUSTHUNTER C200 (DHC-Rx), DUSTHUNTER SF100 (DHSF-Rx), and DUSTHUNTER T (DHT-Rxx) reector unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Adjustment of zero point and scattered light test with the DHC-Rx reector unit

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Reector processor” electronic card

“Heating plate” electronic card

Scattered light receiver

“Contamination measurement” for drive

Pivoted shutter

Base plate

Upper part of the housing

Lower part of the housing

Flange

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611036

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

1313

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the DUSTHUNTER T100 (DHT-T10) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point

Endurance test in climatic cabinet

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

“4Q” electronic card

Sender LED

“Contamination measurement” for drive

Pivoted shutter

Base plate

Upper part of the housing

Lower part of the housing

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611033

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

1414

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the DUSTHUNTER T200 (DHT-T21) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check on measurement path

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point

Endurance test in climatic cabinet

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

“4Q” electronic card

Sender LED

“Contamination measurement” for drive

Pivoted shutter

Base plate

Upper part of the housing

Lower part of the housing

Actuator

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611034

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

1515

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the DUSTHUNTER T50 (DHT-T00) sender/receiver unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Inspection of optics, readjustment on optical bank if necessary

Adjustment of zero point

Endurance test in climatic cabinet

Final adjustment on measurement path

Replacement of the following parts

(if necessary)

“Processor” electronic card

“4Q” electronic card

Sender LED

Base plate

Upper part of the housing

Lower part of the housing

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611032

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

1616

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the EuroFID analyzer

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Documentation of as-delivered condition

Repairs

Visual check of assemblies and device wiring

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the pneumatic parts

Checking the maintenance interval and performing maintenance if necessary

Calibrating: checking and setting the customer parameters

Checking the linearization

Checking the fuel gas

Checking the pressure dependence

Checking the digital and analog outputs

Final approval with high-voltage testing, insulation resistance testing and archiving of the

results

Replacement of the following parts

(if necessary)

Analyzer electronics

PA amplier

Temperature sensor

Pressure sensors

Solenoid valves

Protective casing

Terminal block

Flange

Seals and O-rings

Capillary

“Ejector 230 °C/EMI/UEG” maintenance kit

“Filter 230 °C/EMI/UEG” maintenance kit

Documentation

Brief repair report

Creation of a test record

Documentation of the results

Duration

3 weeks for technical repair (when not sent off)

Part no.

1611089

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

1717

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the EuroFID3010 control unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Documentation of as-delivered condition

Repairs

Visual check of assemblies and device wiring

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Calibrating: checking and setting the customer parameters

Checking the software

Checking the display

Checking the limit values

Checking the supply voltage

Checking the digital and analog outputs

Final approval with high-voltage testing, insulation resistance testing and archiving of the

results

Replacement of the following parts

(if necessary)

Housing

Electronic cards

Display

Documentation

Brief repair report

Creation of a test record

Documentation of the results

Duration

3 weeks for technical repair (when not sent off)

Part no.

1611090

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

1818

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the FID3006 analyzer

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Documentation of as-delivered condition

Repairs

Visual check of assemblies and device wiring

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the components in the gas pipe

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Checking the pneumatic parts

Checking the maintenance interval and performing maintenance if necessary

Checking the customer conguration

Checking the linearization

Checking the cross sensitivities

Checking the pressure dependence

Checking the digital and analog outputs

Final approval with high-voltage testing, insulation resistance testing and archiving of the

results

Replacement of the following parts

(if necessary)

Electronic cards

PA amplier

Motors

Upper part of the housing

Protective casing

Pump unit

Pressure sensors

Pneumatic supply unit

Seals and O-rings

Capillary

“H

2

” maintenance kit

Yearly maintenance kit

Documentation

Brief repair report

Creation of a test record

Documentation of the results

Duration

3 weeks for technical repair (when not sent off)

Part no.

1611091

SICK LIFETIME SERVICES | SICK8019183/2016-10

Subject to change without notice

1919

PRODUCT AND SYSTEM SUPPORT Repairs

Repair at rate for the FWE200 measuring and control unit

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check

Cleaning the ejector and scattered cell

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the pneumatic parts

Checking the regulation according to gas temperature and differential pressure

Final adjustment

Replacement of the following parts

(if necessary)

Display electronics

“IO module bypass” electronic card

“Sensor bypass” electronic card

24 V power supply unit

Heating bands

Underlay sensor

PT1000 temperature sensor

Nozzle

Swirl chamber seal

Insulating material

Further electrical components

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611050

SICK LIFETIME SERVICES | SICK 8019183/2016-10

Subject to change without notice

2020

Repairs PRODUCT AND SYSTEM SUPPORT

Repair at rate for the FW101 dust measuring device in the FWE200 (without Hastelloy version)

Prerequisites

Device already cleaned

Return form completed

Declaration of no objection completed

Additional information about the application

Approved repair at rate

Preparation work

Cleaning of the device

Documentation of as-delivered condition

Backing up of data, where possible

Repairs

Operational check on measurement path

Cleaning of optical interfaces

Fault diagnosis

Checking rmware is up to date, updating if necessary

Checking the electrical parts

Checking the mechanical parts

Checking the optical parts

Checking the optical axis (laser), readjustment if necessary

Adjustment of zero point and individual amplier levels

Endurance test in climatic cabinet

Scattered light test with reference device

Final adjustment

Replacement of the following parts

(if necessary)

“Processor” electronic card

Laser control

Motor

Receiver

Probe insert

Protective pipe

Housing

Documentation

Brief repair report

Creating a test record and QA record

Duration

2 weeks for technical repair (when not sent off)

Part no.

1611029

Page is loading ...

SICK Repair lump-sum Product information

SICK Repair lump-sum Product information

Related papers

Other documents