Write to us
Have any questions or issues with your order, or need some assistance? Have
some great ideas or suggestions, or simply want to talk to someone? Feel free
to write to us, we’ll always be on your side.
How to contact us
Through "Your Order" page
1.Go to Your Order page on your amazon account central.
2.Locate the item you want to ask about in the order list.
3.Click the "Contact Seller" button to open the message box.
4.Write down anything you would like us to know and help with and click "Send".
Through Store page
1.Go to the product page(you can simply click the product title in your order list)
2.Click the seller name after the words "Sold by" right under the price list.
3.Then you'll enter into the store profile page, click the yellow "Ask a question"button on the right
side.
4.Choose the subject and write down your issues and click “Send”
Directly e-mail us
You can also feel free to send us a message if there’s any issues with your order or any assistance
For business days, all customer messages and request will be handled within 24h. Please kindly
note that it may be delayed for 1-2 days during weekend
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