Bose Smart Soundbar 900 Owner's manual

SMART SOUNDBAR 900

IMPORTANT SAFETY INSTRUCTIONS

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Please read and keep all safety, security, and use instructions.

Bose Corporation hereby declares that this product is in compliance with the essential requirements and

other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The

complete declaration of conformity can be found at: www.Bose.com/compliancewww.Bose.com/compliance

This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other

applicable UK regulations. The complete declaration of conformity can be found at:

www.Bose.com/compliancewww.Bose.com/compliance

Bose Corporation hereby declares that this product is in compliance with the essential requirements per

Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of

conformity can be found at: www.Bose.com/compliancewww.Bose.com/compliance

Important Safety Instructions

Read these instructions.

Clean only with a dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁers)

that produce heat.

Only use attachments/accessories speciﬁed by the manufacturer.

Refer all servicing to qualiﬁed personnel. Servicing is required when the apparatus has been damaged in any way,

such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

IMPORTANT SAFETY INSTRUCTIONS

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WARNINGS/CAUTIONS

This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that

may present a risk of electrical shock.

This symbol on the product means there are important operating and maintenance instructions in this guide.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might aect your

implantable medical device.

This product contains a tempered glass surface. Use caution to avoid impact. In the event of breakage,

use care in handling broken glass.

• To reduce the risk of ﬁre or electrical shock, do NOT expose this product to rain, liquids or moisture.

• Do NOT expose this product to dripping or splashing, and do not place objects ﬁlled with liquids, such as vases, on

or near the product.

• Keep the product away from ﬁre and heat sources. Do NOT place naked ﬂame sources, such as lighted candles, on

or near the product.

• Do NOT make unauthorized alterations to this product.

• Do NOT use a power inverter with this product.

• Do NOT use in vehicles or boats.

• Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain

readily operable.

• Only use the following hardware to mount this product: Bose Soundbar Wall Bracket.

• When positioning the product, make sure it is not blocking any ventilation openings on your TV or monitor. Refer to

the owner’s guide that came with your TV or monitor and install in accordance with the manufacturer’s instructions.

• Due to ventilation requirements, Bose does not recommend placing the product in a conﬁned space such as in a

wall cavity or in an enclosed cabinet.

• Keep batteries out of reach of children.

• Batteries may cause a ﬁre or chemical burn if mishandled. Do not recharge, disassemble, heat, or incinerate.

REGULATORY AND LEGAL INFORMATION

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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment o and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modiﬁcations not expressly approved by Bose Corporation could void the user’s authority to operate

this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation

is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body.

This device for operation in the band 5150 – 5250 MHz is only for indoor use to reduce the potential for harmful

interference to other co-channel mobile satellite systems.

CAN ICES-3(B)/NMB-3(B)

The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC and

the Ecodesign for Energy-Related Products and Energy Information (Amendment) (EU Exit) Regulations 2020, is in

compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation

(EU) No. 801/2013.

Required Power State Information Power Modes

Standby Networked Standby

Power consumption in speciﬁed power mode, at 230V/50Hz input

Time after which equipment is automatically switched into mode

Power consumption in networked standby if all wired network

ports are connected and all wireless network ports are activated, at

230V/50Hz input

< 0.5 W

< 2.5 hours

N/A

all network types < 2.0 W

< 20 minutes

< 2.0 W

Network port deactivation/activation procedures. Deactivating all

networks will enable standby mode.

Wi-Fi®: Deactivate by pressing and holding the Bose Music

and Skip Forward buttons on the remote simultaneously.

Repeat to activate.

Bluetooth®: Deactivate by clearing the pairing list by

pressing and holding the Bluetooth® button on the

remote for 10 seconds. Activate by pairing with a

Bluetooth® source.

Ethernet: Deactivate by removing the Ethernet cable.

Activate by inserting the Ethernet cable.

REGULATORY AND LEGAL INFORMATION

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For Europe:

Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz.

Maximum transmit power less than 20 dBm EIRP.

Frequency band of operation 5725 to 5850 MHz.

Maximum transmit power less than 14 dBm (25mW) EIRP.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per

applicable regulations.

This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member

States listed in the table.

BE DK IE UK(NI) FR CY SK HU AT SE

BG DE PT EL HR LV LT MT PL

CZ EE FI ES IT RO LU NL SI

This symbol means the product must not be discarded as household waste, and should be delivered to an

appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,

human health and the environment. For more information on disposal and recycling of this product, contact

your local municipality, disposal service, or the shop where you bought this product.

Management Regulation for Low-power Radio-frequency Devices

Article XII

According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by

the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter

original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV

The low power radio-frequency devices shall not inﬂuence aircraft security and interfere legal communications; If

found, the user shall cease operating immediately until no interference is achieved. The said legal communications

means radio communications operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM

radio wave radiated devices.

Please dispose of used batteries properly, following local regulations. Do not incinerate.

REGULATORY AND LEGAL INFORMATION

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China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or Elements

Toxic or Hazardous Substances and Elements

Part Name Lead

(Pb)

Mercury

(Hg)

Cadmium

(Cd)

Hexavalent

(CR(VI))

Polybrominated

Biphenyl

(PBB)

Polybrominated

diphenylether

(PBDE)

PCBs X O O O O O

Metal Parts X O O O O O

Plastic Parts O O O O O O

Speakers X O O O O O

Cables X O O O O O

This table is prepared in accordance with the provisions of SJ/T 11364.

O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this

part is below the limit requirement of GB/T 26572.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials

used for this part is above the limit requirement of GB/T 26572.

Taiwan Restriction of Hazardous Substances Table

Equipment name: Powered Speaker, Type designation: 433829

Restricted substances and its chemical symbols

Unit Lead

(Pb) Mercury (Hg) Cadmium (Cd) Hexavalent

chromium (Cr+6)

Polybrominated

biphenyls (PBB)

Polybrominated

diphenyl ethers

(PBDE)

PCBs -○ ○ ○ ○ ○

Metal Parts -○ ○ ○ ○ ○

Plastic Parts ○ ○ ○ ○ ○ ○

Speakers -○ ○ ○ ○ ○

Cables -○ ○ ○ ○ ○

Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value

of presence.

Note 2: The “−” indicates that the restricted substance corresponds to the exemption.

REGULATORY AND LEGAL INFORMATION

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Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “1” is 2011 or 2021.

China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China

(Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands

Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan

Phone Number: +886-2-2514 7676

Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec,

11000 México, D.F. Phone Number: +5255 (5202) 3545

UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom

Input Rating: 100 - 240V 50/60Hz, 65W

The CMIIT ID is located on the product label on the back of the soundbar.

Please complete and retain for your records

The serial and model numbers are located on the back of the soundbar.

Serial number: ____________________________________________________________________

Model number: 433829

Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product.

You can easily do this by going to global.Bose.com/registerglobal.Bose.com/register

Security Information

This product is capable of receiving automatic security updates from Bose. To receive automatic security

updates, you must complete the product setup process in the Bose Music app and connect the product to

the Internet. If you do not complete the setup process, you will be responsible for installing security

updates that Bose makes available.

REGULATORY AND LEGAL INFORMATION

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Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon.com, Inc. or its aliates.

Apple, the Apple logo, Apple Music, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other

countries. App Store is a service mark of Apple Inc.

Use of the Works with Apple badge means that an accessory has been designed to work speciﬁcally with the

technology identiﬁed in the badge and has been certiﬁed by the developer to meet Apple performance standards.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such

marks by Bose Corporation is under license.

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby

Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories.

Google and Google Play are trademarks of Google LLC.

The terms HDMI, HDMI High-Deﬁnition Multimedia Interface, and the HDMI logo are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.

This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology

outside of this product is prohibited without a license from Microsoft.

Pandora is a trademark or registered trademark of Pandora Media, Inc. used with permission.

QuickSet is a registered trademark of Universal Electronics Inc. in the United States and Internationally.

This product incorporates Spotify software which is subject to third-party licenses found here:

www.spotify.com/connect/third-party-licenseswww.spotify.com/connect/third-party-licenses

Spotify is a registered trademark of Spotify AB.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.

ADAPTiQ, Bose, Bose Bass Module, Bose Music, the Bose Music logo, Bose Noise Cancelling Headphones, Bose Smart

Soundbar, Bose Soundbar Wall Bracket, Bose Surround Speakers, QuietComfort, SimpleSync, SoundLink, SoundLink

Revolve, and Voice4Video are trademarks of Bose Corporation.

Bose Corporation Headquarters: 1-877-230-5639

prior written permission.

LICENSE DISCLOSURES

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To view the license disclosures that apply to the third-party software packages included as components of your

Bose Smart Soundbar 900 product:

1. On the remote, press and hold the Bluetooth button l and Skip backward button J for 5 seconds.

2. Connect a USB cable to the SERVICE connector on the back of the soundbar.

3. Connect the other end of the cable to a computer.

4. On the computer, enter

http://203.0.113.1/opensource

in a browser window to display the EULA and license disclosure.

LICENSE DISCLOSURES

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CONTENTS

WHAT’S IN THE BOX

Contents ............................................................................................................................. 14

DOLBY ATMOS® TECHNOLOGY ............................................................................ 15

SOUNDBAR PLACEMENT

Recommendations.......................................................................................................... 16

Wall mount the soundbar ............................................................................................ 17

Adjust audio for wall mounting ......................................................................... 17

SET UP THE SOUNDBAR

Connect the soundbar to power ............................................................................... 18

Network standby ............................................................................................................. 18

BOSE MUSIC APP SETUP

Download the Bose Music app .................................................................................. 19

EXISTING BOSE MUSIC APP USERS

Add the soundbar to an existing account ............................................................. 20

Connect to a dierent Wi-Fi® network ................................................................... 20

ADAPTIQ AUDIO CALIBRATION

Run ADAPTiQ audio calibration ................................................................................ 21

SOUNDBAR CONTROLS

Remote functions ............................................................................................................ 22

Power on/o ............................................................................................................. 23

Auto-wake (optical connection only) ............................................................. 23

Sources ....................................................................................................................... 24

Presets ........................................................................................................................ 25

Media playback and volume ............................................................................... 26

Voice assistant controls ................................................................................................ 27

Adjust the audio .............................................................................................................. 27

CONTENTS

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VOICE ASSISTANT

Voice assistant options ................................................................................................. 28

Set up your voice assistant ......................................................................................... 28

Access Google Assistant .............................................................................................. 29

Use your voice ......................................................................................................... 29

Use the soundbar controls .................................................................................. 30

Play music with Google Assistant ............................................................................ 31

Choose a default audio service ......................................................................... 31

Access Amazon Alexa ................................................................................................... 32

Use your voice ......................................................................................................... 32

Use the soundbar controls .................................................................................. 33

Calling and Messaging with Amazon Alexa ......................................................... 34

Set up Alexa Calling and Messaging ............................................................... 34

Use your voice ......................................................................................................... 34

Set up Do Not Disturb .................................................................................................. 35

Use your voice ......................................................................................................... 35

Control audio with Voice4Video™ ............................................................................ 35

Set up Voice4Video™ ............................................................................................ 35

Use your voice ......................................................................................................... 36

PRESET PERSONALIZATION

Set a preset ....................................................................................................................... 37

Play a preset ..................................................................................................................... 38

BLUETOOTH® CONNECTIONS

Connect a mobile device ............................................................................................. 39

Disconnect a mobile device ........................................................................................ 40

Reconnect a mobile device ......................................................................................... 40

Connect an additional mobile device ..................................................................... 40

Clear the soundbar device list ................................................................................... 40

CONTENTS

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STREAM AUDIO WITH AIRPLAY

Stream audio from the Control Center ................................................................... 41

Stream audio from an app .......................................................................................... 41

SOUNDBAR STATUS

Wi-Fi status ....................................................................................................................... 42

Bluetooth status .............................................................................................................. 42

Voice assistant status .................................................................................................... 43

Microphone o light .............................................................................................. 44

Media playback and volume status ......................................................................... 44

Update and error status ............................................................................................... 45

ADVANCED FEATURES

Disable/enable Wi-Fi capability ................................................................................ 46

CONNECT BOSE PRODUCTS

Connect accessories (optional) ................................................................................. 47

Connect a Bose SoundLink Bluetooth speaker or Bose headphones

using SimpleSync™ technology ................................................................................. 47

Beneﬁts ....................................................................................................................... 47

Compatible products ............................................................................................ 47

Connect using the Bose Music app ................................................................. 48

Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ... 48

CARE AND MAINTENANCE

Update the soundbar .................................................................................................... 49

Install the remote batteries ......................................................................................... 49

Clean the soundbar ........................................................................................................ 50

Replacement parts and accessories ........................................................................ 50

Limited warranty ............................................................................................................. 50

CONTENTS

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TROUBLESHOOTING

Try these solutions ﬁrst ................................................................................................ 51

Other solutions ................................................................................................................ 51

Reset the soundbar ........................................................................................................ 59

APPENDIX: SETUP REFERENCE

Connection options ........................................................................................................ 60

Connect the soundbar to your TV ........................................................................... 61

Option 1 (preferred): HDMI eARC or ARC..................................................... 61

Option 2: Optical ..................................................................................................... 62

Check for sound ............................................................................................................. 63

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WHAT’S IN THE BOX

CONTENTS

Conﬁrm that the following parts are included:

Bose Smart Soundbar 900

13

2

456

VOL

Remote AAA Battery (2)

Power cord* HDMI cable

Optical cable ADAPTiQ headset

* May ship with multiple power cords. Use the power cord for your region.

NOTE: If any part of the product is damaged or if the glass on the soundbar is broken,

don’t use it. Contact your authorized Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/SB900worldwide.Bose.com/Support/SB900

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The Bose Smart Soundbar 900 supports Dolby Atmos® technology. The soundbar

uses additional up-ﬁring speakers to deliver high-quality sound from all directions,

achieving a superb, immersive, and fully-encompassing surround-sound experience.

NOTE: To deliver the Dolby Atmos surround-sound experience, you must connect

the HDMI cable to the HDMI eARC port on your TV. If your TV doesn’t have an

HDMI eARC port, you can connect the cable to the HDMI ARC port or the

optical cable to the optical port to receive spacious and life-like sound.

DOLBY ATMOS® TECHNOLOGY

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SOUNDBAR PLACEMENT

RECOMMENDATIONS

• Place the soundbar below and in front of the TV (preferred) or above your TV with

the front of the soundbar facing into the room.

• For best sound quality, make sure the speakers on top of the soundbar (up-ﬁring

speakers) aren’t blocked.

• When the soundbar is mounted to the wall, make sure the top of the soundbar is at

least 4 in (10 cm) away from the TV.

• If placing the soundbar on a shelf or TV stand, position the front of the soundbar as

close as possible to the front edge of the shelf or stand for best sound quality.

• Place the soundbar outside of and away from metal cabinets, other audio/video

components, and direct heat sources.

• Place the soundbar on its rubber feet on a stable and level surface. For proper

support, both feet must be resting on the surface. Vibration can cause the soundbar

to move, particularly on smooth surfaces like marble, glass, or highly polished wood.

• Keep the back side of the soundbar at least 0.4 in (1 cm) from any other surface.

Blocking the port(s) on this side aects sound quality.

• Make sure there is an AC (mains) outlet nearby.

• To avoid wireless interference, keep other wireless equipment at least 1 – 3 ft

(0.3 – 0.9 m) away from the soundbar.

• To avoid wireless interference, some Wi-Fi access points may need to be placed

up to 8 – 10 ft (2.4 – 3.0 m) away from the soundbar, optional bass module, and

optional surround speakers.

• For best sound quality, don’t place the soundbar in an enclosed cabinet or

diagonally in a corner.

• Don’t place any objects on top of the soundbar.

CAUTION: Do NOT place the soundbar on its front, back, or top when in use.

SOUNDBAR PLACEMENT

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WALL MOUNT THE SOUNDBAR

You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket,

contact your authorized Bose dealer.

Visit: worldwide.Bose.com/Support/SB900worldwide.Bose.com/Support/SB900

NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV.

4" / 10 cm

CAUTION: Do NOT use any other hardware to mount the soundbar.

Adjust audio for wall mounting

After you mount the soundbar, you must run ADAPTiQ (see page 21).

NOTE: If you remove the soundbar from the wall, run ADAPTiQ again.

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SET UP THE SOUNDBAR

CONNECT THE SOUNDBAR TO POWER

1. Connect the power cord to the b port on the back of the soundbar.

2. Plug the other end of the power cord into an AC (mains) power outlet.

The soundbar powers on, and the light bar glows solid amber.

NETWORK STANDBY

The soundbar transitions to network standby when audio has stopped and you have

not pressed any buttons or talked to your voice assistant for 20 minutes.

To wake the soundbar from network standby:

• On the remote, press the Power button I, a source button (see page 24), or the

Bose Music button m then a preset button (see page 25).

• Play or resume audio using your mobile device or using the Bose Music app.

• Talk to Google Assistant or Amazon Alexa.

NOTES:

• To access your voice assistant in network standby, make sure the soundbar has

been set up using the Bose Music app (see page 19) and the microphone is on

(see page 44).

• You can disable the standby timer using the Bose Music app. You can access this

option from the Settings menu.

SET UP THE SOUNDBAR

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BOSE MUSIC APP SETUP

The Bose Music app lets you set up and control the soundbar from any mobile device,

such as a smartphone or tablet.

Using the app, you can stream music, set and change presets, add music services,

explore internet radio stations, conﬁgure Google Assistant or Amazon Alexa, choose

your voice prompt language, manage soundbar settings, and get new features.

NOTE: If you have already created a Bose Music account for another Bose product,

add the soundbar to your existing account (see page 20).

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.

BOSE MUSIC

2. Follow the app instructions.

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ADD THE SOUNDBAR TO AN EXISTING ACCOUNT

To add your Bose Smart Soundbar 900, open the Bose Music app and add

your soundbar.

CONNECT TO A DIFFERENT WI-FI NETWORK

Connect to a dierent network if your network name or password has changed, or if

you want to change or add another network.

1. On the remote, press and hold the TV button O and Skip backward button J until

the light bar glows amber.

2. On your mobile device, open your Wi-Fi settings.

3. Select Bose Smart Soundbar 900.

4. Open the Bose Music app and follow the app instructions.

NOTE: If the app doesn’t prompt you for setup, go to the main screen and add

the soundbar.

EXISTING BOSE MUSIC APP USERS

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Bose Smart Soundbar 900 Owner's manual

Bose Smart Soundbar 900 Owner's manual

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