Axis Q1614 User manual

Category
Security cameras
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User manual

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AXISQ1614NetworkCamera
UserManual
AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q1614/Q1614–EFixedDomeNetworkCamera,andisapplicableto
rmware5.60andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobebenecial,fordevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedtothe
Axiswebsite,asrequired.Seealsotheproduct’sonlinehelp,available
viatheweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
TM
isa
certicationmarkoftheUPnP
TM
ImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.The
productshallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Japan
B
で使いま
やテ使用
を引取扱
取り本製ドネ
(STP)を使してしてさい
切に地しださ
Korea
기는정용(B)전자파적기기로서정에
용하것을목적으로하며,모든지역에서
.적절STP(shieldedtwistedpair)케이
용하제품오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
Riskofexplosionifthebatteryisincorrectlyreplaced.
Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff(selectedcountriesonly)
visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.
AXISQ1614NetworkCamera
TableofContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................8
StatusLEDBehaviorforFocusAssistant.............................8
BuzzerSignalforFocusAssistant...................................9
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........9
ReplacetheLens................................................9
AccesstheProduct..........................................11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................11
SettheRootPassword...........................................11
TheLiveViewPage..............................................12
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
AccessAudioStreams............................................18
SetUptheProduct..........................................19
BasicSetup....................................................19
FocusAdjustment...............................................19
VideoandAudio............................................20
VideoStream...................................................20
StreamProles.................................................21
CameraSettings................................................22
ViewArea.....................................................25
Overlay........................................................25
PrivacyMask...................................................27
Focus.........................................................27
AudioSettings..................................................28
AudioClips....................................................29
ConguretheLiveViewPage.................................30
PTZ(PanTiltZoom).........................................32
PresetPositions.................................................32
GuardTour.....................................................32
Advanced......................................................33
InstallPTZDriver................................................33
ControlQueue..................................................33
Detectors..................................................35
CameraTampering..............................................35
MotionDetection...............................................35
AudioDetection................................................37
Applications...............................................38
ApplicationLicenses.............................................38
InstallApplication...............................................38
ApplicationConsiderations........................................38
Events....................................................40
SetUpActionRules.............................................40
AddRecipients..................................................42
CreateSchedules................................................43
SetUpRecurrences..............................................43
Recordings.................................................44
FindRecordings.................................................44
PlayRecording..................................................44
ExportVideoClip................................................45
ContinuousRecording............................................45
Languages.................................................46
SystemOptions.............................................47
Security.......................................................47
Date&Time....................................................49
Network.......................................................50
4
AXISQ1614NetworkCamera
TableofContents
Storage.......................................................55
I/OPorts.......................................................57
Maintenance...................................................57
Support.......................................................58
Advanced......................................................58
ResettoFactoryDefaultSettings...................................59
Troubleshooting............................................60
ChecktheFirmware.............................................60
UpgradetheFirmware...........................................60
Symptoms,PossibleCausesandRemedialActions.....................61
TechnicalSpecications......................................64
..............................................................64
Connectors....................................................67
PerformanceConsiderations.......................................68
5
AXISQ1614NetworkCamera
HardwareOverview
HardwareOverview
3
2
1
11
10
4
6
7
8
9
5
12
13
14
15
1.
StatusLEDindicator
2.
Zoompuller
3.
Focuspuller
4.
I/Oconnector
5.
Irisconnector
6.
Powerconnector
7.
PowerLEDindicator
8.
NetworkLEDindicator
9.
RS485/RS422connector
10.
Networkconnector(PoE)
11.
Controlbutton(1)
12.
Functionbutton(2)
13.
microSDCardslot
14.
Audioin
15.
Audioout
ConnectorsandButtons
Fortechnicalspecications,seepage64.
6
AXISQ1614NetworkCamera
HardwareOverview
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NO
TICE TICE
TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
DigitaloutputForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
DigitalinputAnalarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto100Woraratedoutputcurrentlimitedto5A.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
Audioin(pink)3.5mminputforamonomicrophone,oraline-inmonosignal.
Audioout(green)3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
RS485/RS422Connector
TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchasPTZdevices.
SDCardSlot
AmicroSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnical
Specicationsonpage64.
NO NO
NO
TICE TICE
TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
Note
ForSDcardrecommendationsseewww.axis.com
ControlButton
Thecontrolbuttonisusedfor:
Resettingtheproducttofactorydefaultsettings.Seepage59.
ConnectingtoanAXISVideoHostingSystemservice.Seepage51.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
7
AXISQ1614NetworkCamera
HardwareOverview
ConnectingtoAXISInternetDynamicDNSService.Seepage51.Toconnect,pressandholdthebuttonforabout3seconds.
FunctionButton
Thefunctionbuttonhasmultiplefunctions:
LevellingassistantThisfunctionhelpstoensurethecameraislevel.Pressthebuttonforabout3secondstostartthe
levellingassistantandpressagaintostopthelevelingassistant.ThestatusLED(seepage9)andbuzzersignal(seepage
9)assistlevellingofthecamera.Thecameraislevelwhenthebuzzerbeepscontinuously.
FocusassistantThisfunctionisusedforenablingtheFocusAssistant.Toenablethefocusassistant,pressandvery
quicklyreleasethebutton.Pressagaintostopthefocusassistant.Formoreinformation,seetheInstallationGuide.
LEDIndicators
LED
Color
Indication
Green
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Amber
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloperation.
Amber
Steadyduringstartupandwhenrestoringsettings.
Status
Red
Slowashforfailedupgrade.
Green
Normaloperation. Power
Amber
Flashesgreen/amberduringrmwareupgrade.
Note
TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
TheStatusLEDcanbeconguredtoashwhileaneventisactive.
TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
ThePowerLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
StatusLEDBehaviorforFocusAssistant
Color
Indication
Green
FocusAssistantisenabled
Thelensisoptimallyadjusted
AmberThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensislessoptimallyadjusted.
RedThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensispoorlyadjusted.
8
AXISQ1614NetworkCamera
HardwareOverview
BuzzerSignalforFocusAssistant
BuzzerLens
Fastinterval
Optimallyadjusted
MediumintervalLessoptimallyadjusted
Slowinterval
Poorlyadjusted
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant
ForinformationontheFunctionbuttonusedforlevellingthecamera,seeConnectorsandButtons.
Color
Buzzer
Cameraposition
Fixedgreen
Continuousbeep
Level
FlashinggreenFastintervalAlmostlevel
FlashingorangeMediumintervalNotlevel
Flashingred
Slowinterval
Farfromlevel
ReplacetheLens
ItispossibletouseoptionallensesfortheAxisproduct.
Toreplacethelens:
1.Disconnecttheiriscable.
2.Unscrewthestandardlens.
3.Attachandscrewonthenewlens.
Tochangetheirisconguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
2.ClickEdit.
3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
TochangetheiriscongurationforP-irislensesnotlistedinthedrop-downlist:
1.Downloadtheiriscongurationlefromwww.axis.com
2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
3.InIrisconguration:ClickEdit.
4.GototheUploadtab.
5.ClickBrowseandselectthecongurationle.
6.ClickUpload.TheinstalledirislensshouldnowbeincludedintheIrisSelectiondrop-downlist.
7.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
9
AXISQ1614NetworkCamera
HardwareOverview
Note
IfyouselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearbelowtheiriscongurationtypeinthe
CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.
Thereisnoneedtorestarttheproductafterchangingthelens.However,theproductmustberestartedifyouare
interchangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,the
productmustbeconnectedtothenetwork.
10
AXISQ1614NetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecicationsonpage64.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
QuickTime
TM
isalsosupportedforviewingH.264streamsandforaudio.
Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage1 1.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage52.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
11
AXISQ1614NetworkCamera
AccesstheProduct
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage47.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage59.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
PTZMode
PTZmodeissetthersttimetheAxisproductisaccessedandcanonlybechangedbyresettingtheproducttofactorydefault.
DigitalPTZisthedefaultmodeandshouldbeusedwhenapan/tiltmotorisnotused.
Ifthecameraismountedtoapan/tiltmotor,selectUploadablePTZdriver.ForinformationabouthowtouploadaPTZdriver,see
InstallPTZDriveronpage33.
CongureCaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
SeealsoCaptureModeonpage22.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage59)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
12
AXISQ1614NetworkCamera
AccesstheProduct
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimagetotthe
browserwindow(leftbutton).
ClickWDRontoenableWDRinintensebacklightconditions.Readmoreaboutwidedynamicrangeonpage23.
ClickLightnderModetoenablethismode.ReadmoreaboutLightnderonpage23.
ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlowlight
conditionsforoptimalexposure.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage21.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto
enableandcongureoutputbuttons,seepage31.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage31.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage13.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage40.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
13
AXISQ1614NetworkCamera
AccesstheProduct
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage16formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
SpeakerbuttonClicktoturnthespeakersonoroff.
MicrophonebuttonClicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Simplexspeakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewareaorifaPTZdriverhasbeenuploaded.Formore
informationonviewareas,seeViewAreaonpage25.Formoreinformationonhowtouploadadriver,seeInstallPTZDriver
onpage33.ToswitchbetweenthetwooptionsseePTZModeonpage12.
14
AXISQ1614NetworkCamera
AccesstheProduct
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage33.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage32.
ClickingZoomouttooverviewimagewillsetthecameratotheminimumzoomposition.Inthisposition,thecamera
cannotpanortilt.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage33.
15
AXISQ1614NetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSP
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTP
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTP
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
16
AXISQ1614NetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
WindowsControlPanel(fromtheStartscreenorStartmenu)
Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
17
AXISQ1614NetworkCamera
MediaStreams
Note
<ip>=IPaddess
TheAxisproductsupportsQuickTime6.5.1andlater.
QuickTimemayaddlatencytothevideostream.
ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
TheJavaappletsupportssimplexaudiowithG.71 1encoding.
18
AXISQ1614NetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
Administratorshaveunrestrictedaccesstoallsettings.
OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage47.
2.TCP/IP.Seepage50.
3.Date&Time.Seepage49.
4.VideoStream.Seepage20.
5.Focus.Seepage27
6.AudioSettings.Seepage28.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
FocusAdjustment
ThefocuscanbeadjustedunderBasicSetup>Focus.Followtheon-screeninstructionstoadjustthefocus.Forfurtherinformation
aboutfocus,refertotheproduct’sInstallationGuide.
19
AXISQ1614NetworkCamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
Videostreamsettings.Seepage20.
Streamproles.Seepage21.
Camerasettings.Seepage22.
Viewarea.Seepage25.
Overlayimage.Seepage25.
Privacymask.Seepage27.
Focus.Seepage27.
Audiosettings.Seepage28.
Audioclips.Seepage29.
VideoStream
YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:
Image.Seepage20.
Audio.Seepage28.
H.264.Seepage21.
MJPEG.Seepage21.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenablethe
rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth
andHeighteldsandclickApply.
Video&Audio>Focus.SelecttheShowpixelcounteroptiontoenabletherectangleintheimage.Usethemouseto
moveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeighteldsandclickApply.
TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
Resolution.Selectthedefaultresolution.
Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
20
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Axis Q1614 User manual

Category
Security cameras
Type
User manual
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