TurboChef HhC 2020 User manual

HhC 2020
TurboChef
Brand
TurboChef
Model
HhC 2020
Type
User manual

This manual is also suitable for

Accelerating the World of Cooking
TM
Service Manual
FOR THE TURBOCHEF 2020 HIGH h CONVEYOR OVEN
© 2008 TurboChef Technologies, Inc.
For further information, call
800.90TURBO
or
+1 214.379.6000
The information contained in this manual is important for the proper installation, use, maintenance,
and r
epair of this o
ven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
E
rrors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
P
lease carefully read this manual and retain it for future reference.
Table of Contents
Safety Information
I
mportant Safety Information – Please Read First i
G
eneral Safety Information i
R
educing Fire Risk i
Preventing Oven Damage ii
Grounding Instructions ii
Power Cord Replacement ii
Specifications and installation
D
imensions
1
E
lectrical S
pecifications 1
P
ackaging
2
Cer
tifications
2
Oven Construction 2
I
nstallation I
nstructions 2
Delivery and Initial Inspection 2
Lifting the Ov
en
2
Oven Location and Placement 2
S
tacking Ov
ens 3
Installation Near Open Heat Source 4
V
entilation Requirements 4
Cleaning - Daily and Weekly
D
aily Cleaning I
nstructions 5
Weekly Cleaning Instructions 6-8
S
tandar
d Oven Operation
Oven Controls 9
Cooking a P
r
oduct
10
Editing a Cooking Profile 12
Changing a Cooking P
r
ofile N
ame
12
Adjusting the Belt Speed 13
A
djusting the Temperature 13
Adjusting the Top and Bottom Air 13
O
ven Modes
Config M
ode 15
S
mart Card Screen (Loading a Menu) 15
Accessing the Fault Count Screen 15
Accessing the Setup Mode 15
S
etup Mode 15
Changing the D
isplay Temperature 16
E
dit Modes Select Screen 16
Changing the D
isplay Language 16
Info Screen 16
Updating the Firmware 16
T
est Mode 17
A
ccessing the Heat Control Screen 17
Accessing the Belt Control Screen 18
M
anipulating the Top and Bottom Blowers 18
Viewing the Status Indicators 18
Entering a New Serial Number 19
Initiating a Burn-In Test 20
E
rasing Oven Settings 20
Viewing the Serial Number 20
Oven Systems
The Control System 21
Control Board 21
D
isplay
21
EMI F
ilter
21
F
uses
21
H
igh-Limit
Thermostat 21
K
eypad
21
P
ower Supply - 24VDC 21
R
elays, K6 (Heaters) and K7 (Conveyor Direction) 21
R
elay, Solid State - K5/K4 Heaters 22
R
TD
22
S
mar
t Card Reader 22
Speaker 22
Thermostats - 120ºF (Close on Rise)
22
Wire Harness 22
The Conv
eyor System 23
Gear Drive (Conveyor Motor) 23
G
ear Drive (Conveyor Motor) Speed Controller (CMSC) 23
The Convection System 24
B
lo
wer Motor 24
Blower Motor Speed Controller (BMSC) 24
H
eaters 24
Troubleshooting
Ov
er
vie
w of
Troubleshooting 25
Fault Code Descriptions 25
F
ault Code
T
roubleshooting - F1:BLOWER FAULT 27-28
Fault Code Troubleshooting - F2: LOW COOK TEMP 29
F
ault Code
T
roubleshooting - F5: CC OVER TEMP 30
Fault Code Troubleshooting - F6: EC OVER TEMP 31
F
ault Code
T
roubleshooting - F7: RTD FAULT 32
Fault Code Troubleshooting - F8: HIGH LIMIT TRIPPED 32
F
ault Code Troubleshooting - F9: BELT FAULT (Total Belt Run Failure) 33
Non-Fault Code Troubleshooting - Cooling System Issue 34
N
on-Fault Code Troubleshooting - Food Not Cooking Properly 35
N
on-Fault Code Troubleshooting - No Display - Screen is Blank 36
Non-Fault Code Troubleshooting - No Keypad Input 36
Schematics
Oven Schematic (Delta 4-Pin Plug Configuration) 37
Ov
en Schematic (Wye 5-Pin Plug Configuration) 38
P
in-out 39
CMSC P
arameters 40
Appendix A - Replacing Oven Components
Compr
ehensive Part List A-1
R
eplacing Items - Outside of End Bells A-4
R
eplacing Items - Left End Bell A-6
R
eplacing Items - Right End Bell A-8
SAFET Y INFORMATION
Important Safety Information – Please Read First
I
mproper installation, adjustment, alteration, service, or maintenance of this equipment can cause property
damage, injur
y, or death. Thoroughly read the installation, operating, and maintenance instructions before
installing or ser
vicing this equipment. S
trictly adhere to the following safety information to reduce the
risk of:
o
Damage to the oven
o
Damage to property near the oven
o
P
ersonal injury
o
B
urns
o
F
ire
o
E
lectric shock
General Safety Information
o
Use this appliance only for its intended uses as described in this manual.
o
Only qualified service personnel should service this appliance. Contact the nearest authorized service
facility for examination, repair, or adjustment.
o
Always ensure the oven is disconnected from the power supply before servicing, repairing, or adjusting
any components or parts.
o
x
DO NOT place the cord near heated surfaces.
o
x
DO NOT store or use flammable vapors or liquids (e.g., gasoline) in the vicinity of this appliance.
o
x
DO NO
T allow children to use this appliance.
o
x
DO NO
T place corrosive chemicals or vapors in this appliance. It is not designed for industrial or
laborator
y use.
o
x
DO NO
T
operate this appliance if it:
H
as a damaged cor
d or plug
I
s not wor
king pr
operly
H
as been damaged or dr
opped
o
x
DO NOT cover or block any openings on this appliance.
o
x
DO NOT store this appliance outdoors.
o
x
DO NOT use this appliance near water.
o
x
DO NOT immerse this appliance or any of its components (e.g., cord, plug, etc.) in water.
o
x
DO NO
T let the cord hang over the edge of a table or counter.
Reducing Fire Risk
I
f materials inside the oven ignite or if smoke is observed,
1. Turn off the oven.
2.
Disconnect the power cord or shut off power at the fuse/circuit breaker panel.
o
Carefully attend the oven if paper, plastic, or other combustible materials are placed inside the oven
to facilitate cooking.
o
x
DO NOT leave items in the cook cavity when the oven is not in use.
o
x
DO NOT cook items wrapped in cling wrap or plastic film.
o
x
DO NO
T overcook food.
i
ii SAFET Y INFORMATION
Preventing Oven Damage
o
When ser
vicing this appliance, do not tear insulation to get to components. Rather, find the edge of
the insulation and r
emove the tape that holds it in place.
o
Clean the o
v
en daily.
o
Clean the oven only with TurboChef Oven Cleaner.
o
x
DO NOT clean with a water jet.
o
x
DO NOT allow cleaning solution or water to remain in the cook cavity longer than necessary.
Grounding Instructions
W
ARNING:
Improper grounding increases the risk of electric shock.
This appliance must be gr
ounded.
The cor
d is equipped with a grounding wire and plug, which in the
ev
ent of an electrical shor
t cir
cuit, r
educe the risk of electric shock by providing an escape wire for the
electric current. The wire must be plugged into an outlet that is properly installed and grounded.
Consult a qualified electrician or serviceman to determine whether or not the appliance is properly
grounded.
o
x
DO NOT use an extension cord. If the power supply cord is too short, request a qualified electrician
or serviceman to install an outlet near the appliance.
Power Cord Replacement
T
o av
oid potential hazards, only the manufacturer, its service agent, or a similarly-qualified person should
r
eplace a damaged po
wer cord.
Specifications and Installation
SPECIFICATIONS AND INSTALLATION
1
Dimensions
Exterior
Height 13.0” (330 mm)
--with legs 17.0” (432 mm)
Width 48.3” (1227 mm)
--with extensions 60.1” (1527 mm)
D
epth 35.7” (907 mm)
Conveyor
Length 48.3” (1227 mm)
Width (Single) 20.0” (508 mm)
Width (50/50) 9.5” / 9.5” (241 mm / 241 mm)
Width (70/30) 15” / 4” (381 mm / 102 mm)
Electrical Specifications
North America
3 Phase
208/240 VAC
50/60 Hz
40 amp curr
ent draw
4-wir
e supply
NEMA 15-50P plug (4-pin IEC60309 av
ailable b
y
special or
der)
50-amp max cir
cuit br
eaker pr
otection
E
urope/Asia (220-240 VAC)
3 Phase
220-240
VAC
50/60 Hz
40 amp current draw
4-wir
e supply
IEC60309 4-pin plug
64-amp max cir
cuit breaker protection
E
urope/Asia (380-415 VAC)
3 Phase
380-415 VAC
50/60 Hz
20 amp current draw
5-wir
e supply
IEC60309 5-pin plug
32-amp max circuit breaker protection
35.7” (907 mm)
8.5”
(216 mm)
48.3” (1227 mm)
13.0”
(330 mm)
17.0”
(432 mm)
4.0” (102 mm)
60.1” (1527 mm) with extensions
43.0”
(1092 mm)
13.0”
(330 mm)
13.0”
(330 mm)
13.0”
(330 mm)
30.0”
(762 mm)
13.0”
(330 mm)
13.0”
(330 mm)
F
igur
e 1: Oven Dimensions - Side
Figure 2: Oven Dimensions - Top
F
igure 3: Oven Dimensions - Front (Single)
Figure 4: Oven Dimensions - Front (Double)
F
igure 5: Oven Dimensions - Front (Triple)
2 SPECIFICATIONS AND INSTALLATION
Packaging
All o
vens are packaged in a double-wall corrugated
bo
x with integrated wooden skids. All international
o
v
ens shipped via Air or Less than Container Loads
are packaged in wooden crates.
C
er
tifications
O
v
en C
onstruc
tion
-
430 stainless steel fr
ont, top
, sides, and back
-
Cool to touch co
v
ers and panels
- Stainless steel interior
- 20-inch-wide cook chamber
Installation Instructions
The
T
urboChef HhC 2020 Conv
ey
or Oven is
designed and certified for safe operation when
installed in accordance with local and/or national
codes. It is the owner and/or installer's responsibility
to comply with any codes that may exist. Install this
oven according to the policies and procedures
outlined below and throughout this manual.
W
ARNING: Death, injury, and equipment
damage can result from improper installation, or
installation of a unit damaged during shipment
or storage.
WARNING: Do not install an oven suspected
of damage. I
mproper installation or the
installation of a unit damaged during shipment
or storage may void the Limited Warranty.
D
elivery and Initial Inspection
All
TurboChef ovens are shipped so as to prevent
damage.
Upon delivery, inspect the shipping container for
external damage. Any evidence of damage should be
noted on the delivery receipt, which must be signed
b
y the driver.
Upon removing the oven from its shipping carton,
check for any possible damage. Make note of any
damage and contact the shipping company to file a
claim. Carriers will accept claims for concealed
damage if notified within fifteen days of the deliv
er
y
and if the shipping container is retained for
inspection.
T
urboChef does not assume responsibility for any
loss or damage suffered in transit. The carrier
assumes full responsibility for delivery in good order
when the shipment is accepted. However, when
necessar
y
,
TurboChef can assist in filing a claim.
Lifting the Oven
W
ARNING: The oven weighs approximately
195 lbs (88.5 kg).
T
wo or more people are
r
equir
ed to lift it.
Position one or more persons on either side of the
oven. Lift from the bottom. The countertop must be
at least 30” (762 mm) deep and capable of
supporting 200 lbs (90.7 kg) per oven.
Once properly positioned on the counter, plug the
o
ven into a wall mounted electrical receptacle. See
E
lectrical S
pecifications on page 1.
O
ven Location and Placement
WARNING: Death, injury and equipment
damage may r
esult from improper positioning.
WARNING: DO NOT stack ovens more than
thr
ee high.
I
t is the operator's responsibility to ensure the oven
is properly positioned on countertop. TurboChef will
not warrant any damage or injur
y to ovens that fall
off countertops due to improper placement.
P
r
oper placement of the oven will enhance
long-term operator convenience and satisfactory
per
formance. B
e sure to place the oven in an area
accessible for pr
oper operation and servicing.
PENDING
PENDING
SPECIFICATIONS AND INSTALLATION
3
The sur
face on which the oven is placed must be at
least 30” (762 mm) deep and capable of suppor
ting
200 lbs. (90.7 kg) per o
ven. The manufacturer shall
not assume liability for damage or injury resulting
from the improper installation of this equipment,
including temporary or unstable work stations or
countertops.
The o
v
en must be installed level front to back and
side to side. F
or additional stability
, the oven legs
may be bolted to the countertop if desired.
W
ARNING: DO NO
T use this appliance with
out the legs installed.
When stacking, the legs
must be installed on the bottom oven only.
Stacking Ovens
WARNING: Make sure all HhC 2020 ovens
ar
e unplugged before stacking.
W
ARNING: DO NO
T stack ovens more than
3 high.
W
ARNING: DO NOT attempt to lift the
o
ven with fewer than 2 people.
1. Remove the legs from the oven(s) that are going
to be stacked on top.
2. Stack the top oven on the bottom oven. If
stacking three ovens, stack only the middle oven
at this point.
3.
R
emove the 4 screws marked A in Figure 6,
belo
w
.
4. Align each bracket with the holes in the bottom
oven and reinstall the screws marked A in
Figure 6, below.
5.
Remove the 2 screws marked B in Figure 6,
belo
w
.
6.
Align each bracket with the holes in the top
o
v
en and reinstall the screws marked B in
F
igur
e 6, belo
w.
7.
I
f stacking thr
ee o
vens, repeat steps 2-6 above to
stack the top o
v
en to the middle o
v
en.
8. Ensure each stacked oven is secured to the oven
beneath it via two stacking brackets – one on
each side.
A
A
B
A
A
B
F
igure 6: Stacked Ovens
A
A
A
A
B
B
Br
acket
Br
acket
4 SPECIFICATIONS AND INSTALLATION
Installation Near Open Heat Source
S
ee Figure 7. When placing a TurboChef oven near
an open heat source, strictly adhere to the following:
-
I
f the oven is being placed near a grill or stove,
a divider must exist betw
een the o
ven and the
open heat sour
ce, with a minimum of 6” (152
mm) between the oven and the divider.
-
If the oven is being placed near a fryer, a divider
must exist betw
een the oven and fryer, with a
minimum of 12” (305 mm) between the oven
and the divider
.
- The height of the divider must be greater than
or equal to the height of the oven(s) - page 1.
- Verify oven location has a minimum 10” (254
mm) clearance on top and minimum 2” (51
mm) of clearance on each side.
Ventilation Requirements
The HhC2020 should be operated underneath a
ventilation hood, except where local laws or codes
allow for use without a ventilation hood. For more
information or to or
der a ventilation hood, contact
800.90
TURBO, +1 214-379-6000, or your local
distributor
.
NOTE: In no event shall the manufacturer assume
any liability for damages or injuries resulting from
installations that are not in compliance with local
and national codes, and with the instr
uctions
pr
eviously listed.
Grill
Partition
Above Counter Top:
Single Oven = 17.0” (432 mm)
Double Stack = 30.0” (762 mm)
Triple Stack = 43.0” (1092 mm)
6”
(152 mm)
Minimum
12”
(305 mm)
Minimum
Deep Fryer
Counter Top / Table
Partition
Above Counter Top:
Single Oven = 17.0” (432 mm)
Double Stack = 30.0” (762 mm)
Triple Stack = 43.0” (1092 mm)
F
igure 7: Installation Near Open Heat Source
Cleaning - Daily and Weekly
CLEANING
5
= Wash, rinse, sanitize. (Use only TurboChef-
approved cleaner, part number 103180).
= Completely dry with clean towel.
IDLE
BACK
OFF
E
M
E
R
G
E
N
C
Y
S
T
O
P
High h Conveyor
by TurboC hef
TM
IDLE
BACK
OFF
E
M
E
R
G
E
N
C
Y
S
T
O
P
High h Conveyor
by TurboC hef
TM
IDLE
BACK
OFF
E
M
E
R
G
E
N
C
Y
S
T
O
P
High h Conveyor
by TurboC hef
TM
COOKING
BELT
10:00
BREAKFAST
TOP AIR 80%
BTM AIR 80%
SET
475F
COOLING DOWN
LUNCH
BREAKFAST PIZZA
WINGS
OVEN OFF
LUNCH
BREAKFAST PIZZA
WINGS
1
Daily Cleaning Instructions
2
3
4
5
6
7
8
WARNING: Always disconnect power before cleaning or servicing the oven.
WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off ”).
W
ARNING: DO NOT use a water jet when cleaning the oven.
6 CLEANING
WARNING: Always disconnect power before cleaning or servicing the oven.
2.
1.
3.
5.
4.
Step 2: Remove Outer Oven
Components
WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off ”).
WARNING: DO NOT use a water jet when cleaning the oven.
Weekly Cleaning Instructions
=
W
ash, rinse, sanitize. (Use only
TurboChef-approved cleaner, part
number 103180).
= Completely dry with clean towel.
*
Note: The front hatch of a stacked oven will contact the oven beneath it, preventing it from opening
all the way
. To access interior components of a stacked oven, the hatch must be entirely removed.
*
CLEANING
7
1.
2.
3.
4.
5.
Step 3: Remove Inner Oven
Components
1
2
2
1
1
2
11
2.
4.
Step 4: Clean Oven Components
1.
3.
5.
6.
7.
Replace lters if damaged or torn.
8
1.
2.
3.
4.
Step 5: Replace Oven Components
1
22
1
2
6.
7.
8.
9.
5.
Latch
Step 7: Ready the Oven for Use
1.
2.
Step 6: Verify Chain Tension
Acceptable - Chain (A) is tight and
easily clears crumb tray holder (B)
A
B
Call service to have link removed - Chain (A) is
loose and risks contact with crumb tray holder (B)
A
B
See detail below.
Step 5: Reinstall Oven Components
CLEANING
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TurboChef HhC 2020 User manual

HhC 2020
TurboChef
Brand
TurboChef
Model
HhC 2020
Type
User manual
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