A-6© Midmark Corporation 2010 SF-1889 [Revised: 8/16/13]
Troubleshooting Chart
Problem Display / Symptom Probable Cause Check Correction
C352: Close Mode
C353: Heatup Mode
C354: Sterilize Mode
C355: Vent Mode
C35X:XXXXMODE
TRAYSWITCHOPEN
…
ITEMSNOTSTERILE
PUSHSTOPTORESTART
TraySwitchnotsensedas
fullyclosedwhenitshouldbe.
Traynotproperlystaged
wheninsertedintochamber.
Askquestionsaboutthewaytheuserloads
thetray.
Trainusertofullystagethetraybefore
attemptingtostartacycle.
Trayhandle'splastickeyis
brokeno.
Ensurethatleftlowersideofplastictray
handlehasa"key"thatsticksoutaboutan
inch.
Replacebottomdoortrayhandle.
Trayswitchisnotpositioned
correctly,andisnotsensing
presenceoftray.
UseServiceDiagnosticstoverifythatthe
trayswitchactuateswhenthetrayinitially
crestsbumpinthetusk.
Adjustthetrayswitchbracket.
Trayswitchisfaulty. UseServiceDiagnosticstoensurethatthe
switchoperatescorrectly.
Replacedoorswitch/harnessassy.
C382: Close Mode
C383: Heatup Mode
C384: Sterilize Mode
C385: Vent Mode
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C38X:XXXXMODE
DOOROPEN
…
ITEMSNOTSTERILE
PUSHSTOPTORESTART
DoorMotorClosedSwitch
hasbeenactivated,stopping
thedoormotor,buttheDoor
ClawSwitchisnotsensed
asbeingclosed.
Somethingoutsideofthe
unitisphysicallyinterfering
withthemovementofthe
door.
Verifythatthereisnothingoutsideofthe
unitstoppingmovementofthedoor.
Removeanyexternalimpedimenttodoor
movement.
Thedoormotorcamisnot
makingcontactwiththe
DoorClosedSwitch.
Removetopcover,putunitintoService
Diagnostics,andverifythatthedoormotor
isnotbrokenandphysicallyattemptsto
operate.
Replacedoormotor.
Doorwillnotclosebecause
thereistoomuchpressure
inchamber.
Checkforobstructioninplastictube
connectingunittoexternalcondensingtank.
Unkinkplastictube,removeobstruction,or
replace.
Checkcoppercoilinexternalcondensing
tankforblockageordamage.
Clearobstructionorreplacecoppercoil.
Checkventportinchamberforblockage.
Checklterforblockage.
Clearobstructioninventport.
Cleanorreplacelter.
Checkventvalveforblockage.
PutunitintoServiceDiagnosticsandcheck
ventvalveoperation.
Cleanorreplaceventvalve.
PutunitintoServiceDiagnostics,andverify
thatthePCboardisenergizingventvalve
whenappropriate.
ReplacePCboard,ifnecessary.
Doormotorbracketnot
adjustedproperly.
Verifythat,whenthedoormotorisinthe
closedposition,thereisenoughthrowto
physicallyclosethedooralltheway.
Ifthereisnotenoughthrow,adjustthe
doormotormoretowardtherearofthe
unit.
DoorClosedSwitchisstuck
intheclosedstate.
PutunitinServiceDiagnostics,andverify
thatthedoorclosedswitchisoperating
normally.
Replacedoorswitch/harnessassy.