Getting
Started Guide
for the
Remote
Access
Dial-in
Ethernet
Modem
9300-RADES
- Unpacking your 9300-RADES
- Setting up 9300-RADES for an Ethernet
Connection
- Setting up 9300-RADES for a Modem
Connection
- Getting Around the Management Interface
- Upgrading your 9300-RADES
- Performing a factory reset of your 9300-RADES
- LED Status
- Specifications
Important Information:
This document does not cover many of the 9300-RADES features. For more
detailed information on the modem click on the Technical Reference Manual link
on the 9300-RADES home page. The 9300-RADES home page can be
accessed by opening a browser window and entering 192.168.1.1 (or the units
current IP address). To access the home page follow the instruction to set up an
Ethernet or a Dial up connection to the 9300-RADES.
2
Unpacking your 9300-RADES
Kit Contents:
1- Ethernet Modem
2- Phone Line Cable
3- Power Supply
4- 6ft CAT5E patch cable 4 pair UTP
9300-RADES ports:
- Four 10/100 10baseT (Twisted Pair) ports
- One analog phone line port (phone line must be analog only)
NOTE: All ports detect and correct cross-over cables
Default Settings:
- Management interface IP Address: 192.168.1.1
- Server IP Address: 192.168.1.2
- Subnet Mask: 255.255.255.0
- Gateway: 0.0.0.0
- Bootp Client: On
- Web Interface Username: Admin
- Web Interface Password: ZYPCOM
- Telnet Password: ZYPCOM
- Dial Up connection Username: ppp_user
- Dial Up connection Password: ZYPCOM
- FTP username: uploader
- FTP password: ZYPCOM
NOTE: Username and passwords are case-sensitive
BACK
3
Setting up the 9300-RADES for an Ethernet Connection
1.
2.
3.
4.
5.
6.
The 9300-RADES has a default IP address:192.168.1.1 subnet mask:
255.255.255.0
On your PC, select Start>Settings>Network Connections>Local Area
Connection.
Click on the properties button
Highlight Internet Protocol (TCP/IP) and click on the Properties button
Enter an IP address and Subnet Mask on the same network as the
RADES; make sure that this address is not used by anything else on the
network. Do not use 192.168.1.2 (See note below for explanation)
Open your browser window and enter 192.168.1.1
7. The Web Browser username: Admin and password: ZYPCOM this can
be changed under Set Security.
PLEASE NOTE: The 9300-RADES uses three IP addresses when a modem
connection is made. One for the management interface (192.168.1.1 by default),
One for the PPP Client traffic (Assigned in Step 5 above), and one for the PPP
server traffic (Always the management interface IP plus 1, 192.168.1.2 by
default). Do not use these three IP addresses for any other nodes on the
network.
Troubleshooting:
If your browser window will not open:
1. Make sure you do not have a proxy server in place; if so, disable it.
2. Make sure that your IP address is correct.
3. Make sure you did not change the IP address with a bootp server or
DHCP server.
4. Make sure the RADES has power.
5. Make sure that you have a lit LED on the connected Ethernet port of the
RADES and your computer’s Ethernet port. If not lit, this indicates an
Ethernet cable issue.
If modem will not connect:
1. Check to ensure that the phone line is one continuous cable (no spliters
or couplers).
2. Make sure you are dialing the correct phone number.
3. Check your username and password (username: ppp_user password:
ZYPCOM by default).
BACK
4
Setting up 9300-RADES for a Modem Connection
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
On your PC select Start>Settings>Network Connections>Make New
Connection
Select Connect to Network at my Workplace
Select Dial Up Connection and type a descriptive site name
Type your remote site’s phone number in the box
Select Do not use my Smart Card
Select availability of the connection
Click Finish
Type the username: (ppp_user by default), type the password: (ZYPCOM
by default)
Click on Properties and select the Networking Tab, Click on settings
button and make sure than Negotiate multi-link for single-link connection is
unchecked (it should be by default) Click OK
Highlight Internet Protocol (TCP/IP) in the components box and click
Properties
Select “Use the following IP address” and assign an available address on
the remote network, do not use 192.168.1.2 on a default unit. (see note
below for explanation)
Open your browser Window and type 192.168.1.1
for a default unit, the
web username is: Admin, password is: ZYPCOM this can be changed
under Set Security
PLEASE NOTE: The 9300-RADES uses three IP addresses when a modem
connection is made. One for the management interface (192.168.1.1 by default),
One for the PPP client traffic (Assigned in Step 5 above), and one for the PPP
server traffic (Always the management interface IP plus 1, 192.168.1.2 by
default) Do not use these three IP addresses for any other nodes on the network.
Troubleshooting:
If your browser window will not open,
1. Make sure you do not have a proxy server in place; if so, disable it
2. Make sure that your IP address is correct
3. Make sure you did not change the IP address with a bootp server or
DHCP server
4. Make sure the RADES has power
5. Make sure that you have a light on the connected Ethernet port of the
RADES and your computer
6. Make sure that you have not used RADES IP, IP +1, or the IP address
assigned in Step 11 for any nodes on the remote network.
7. Disable the Ethernet connection on your PC (this will not always be
necessary, depends on the Windows configuration)
BACK
5
Getting Around the Management Interface
Home
Supplies information on each port, modem’s firmware revision, and
modem connection information, Also has links to www.ab.com, the
Remote Access website, the RADES user manual, and this
document
Basic Configuration
Set IP address, Set ftp, telnet, and http security, assign a name to
your 9300-RADES
Network Services Setup
RIP Configuration (Routing Protocol), NAT Configuration, IGMP
Configuration (Used to reduce network traffic caused by I/O on
Ethernet), Router Advertisements (Broadcasts routing table to other
routers on the network), DHCP server Configuration, DHCP server
Address table
Dial-In
Set up Authentication type, Calling Direction, Caller ID, Manage
Dial in user accounts
Dial-Out
Set up routing capability, allows the modem to call another server
and route traffic to another Ethernet network.
Modem Setup
Various modem settings including: Auto-answer, Country code
settings and Line speed, Error Control,
Diagnostics
Display Routing Table, IGMP Report, MAC address report, Modem
connection parameters, Test Dial-Out connection, Hang Up the
current Connection, Cycle power to the 9300-RADES, TX and RX
counters for each Ethernet port
Switch Configuration
Ethernet Port Configuration (Manual Configuration of Ports, IGMP
Snooping, Port Mirroring), Mirror Configuration, VLAN
Configuration, Quality of Service Configuration
BACK
6
Upgrading your 9300-RADES
!
Attention: Do not Upgrade a 9300-RADES on a running
system, this procedure requires a power cycle. Ethernet
communications will be lost for about 60 seconds.
1. Open a DOS prompt and type ftp 192.168.1.1
(IP address may vary)
2.
3.
4.
5.
6.
The FTP username is: uploader, password: ZYPCOM by default.
This can be changed under Basic Configuration>Set Security.
Use the Put command to send the firmware file to the modem. Type:
put File Path\boot.img
The modem will update and power cycle automatically to complete the
flash procedure. Please note that you will lose communications on
your Ethernet Switch during this procedure.
!
Do not cycle power during the flash procedure. The unit will
automatically power cycle when the flash procedure completes. If
power is lost before this point, the unit may be rendered
inoperable.
Re-establish your FTP session (Steps 2 and 3)
Use the Put command to send the Web browser data file to the
modem. Type: put File Path\webdata.img
Note: boot.img and webdata.img filenames will always be the same; the name
does not change with the firmware revision. Therefore, once the upgrade
process is complete it is important to check the firmware version on the
RADES home page.
Note: Flashing the unit does not wipe out your IP address or passwords.
* To access RADES home page see the directions for establishing an Ethernet
connection or a modem connection.
BACK
7
Performing a Factory Reset of your 9300-RADES
The 9300-RADES offers two levels of reset. The first level resets the IP address
only, the second level resets all of the settings to default
Materials Needed:
- Small Screwdriver or paper clip
- AC power supply included with the modem kit
● Resetting the IP address only (Sets RADES to 192.168.1.1/255.255.255.0)
1. Leave power applied to the modem
2. Remove the plastic clip located on the back of the unit. To do this use a
small screwdriver to lift the center snap carefully and slide the clip up to
remove.
3. Locate the Yellow Reset button in the right clip slot. The button will be
towards the bottom of the slot.
4. Press the yellow button with a small screwdriver or paperclip and hold until
the LEDs on the front of the unit move in a circular pattern.
5. Cycle power and the IP address will be set back to default
Use care when inserting screwdriver to prevent damage to the
modem or shock.
!
BACK
8
● Resetting all RADES Settings
1. Remove the power from the modem
2. Remove the plastic clip located on the back of the unit. To do this use a
small screwdriver to lift the center snap carefully and slide the clip up to
remove.
3. Locate the Yellow Reset button in the right clip slot, opened when the clip
is removed. The button is located towards the bottom of the slot.
4. Press the yellow button using a small screwdriver or paper clip. While
continuing to hold the button, apply power to the modem.
5. Hold the button until the LEDs move in a circular pattern
6. Cycle power and the unit should be back to factory settings
BACK
9
LED Status
Modem LEDs
LED LED Activity LED Definition Trouble-
shooting
Flashing Orange Communicating TX-Transmit
Out Not Communicating
No Action
needed
Flashing Orange Communicating RX-Receive
Out Not Communicating
No Action
needed
Green Signal to the connected
device that the modem
is ready to receive data.
CS is set to on by
default. This signal is an
output of the modem.
No Action
needed
CS-
Clear to Send
(CTS)
Out Modem is not ready to
receive
Do a factory
reset of the
modem
Green Signal is an input to the
modem. Device is ready
to receive data from the
modem
No Action
needed
RS-
Request to
Send
(RTS)
Out No Handshaking is
being used or device is
not communicating with
the modem
No Action
needed
Green DCD signal: modem
connected
No Action
needed
CD-
Carrier Detect
(DCD)
Out Modem is off-line No Action
needed
Green DTR signal: modem
connected
No Action
needed
TR-
Data Terminal
Ready
(DTR)
Out No DTR signal coming
from the connected
device
No Action
needed
Green On-line: Originated Call
Off-line: Automatic
Answer on
AA should be
on while off-
line. If not,
verify that
S0>0
AA-
Auto-Answer
Out On-line: Answered Call
Off-line: Incoming Ring
No Action
needed
10
Modem LEDs Cont’d
LED LED Activity LED Definition Troubleshooting
Flashing Works as heartbeat LED No Action needed EC- Error Control
Solid On: Error
Off: indicates an Error
If EC LED is off,
verify that the
modem is
receiving power.
On Offline: if connected
device has speed
>=19200 baud
Online: if connection
speed is >=19200
No Action needed
SP- Speed
(Green)
Off Speed below 19200 If SP light is out
while on-line
indicates noise.
Ethernet Port LEDs
Top light
Flashing Green Speed 10MB No Action needed
Bottom light
Flashing Orange Speed 100MB No Action needed
No lights
No device
connected
Check for power
on connected
device
BACK
11
12
Specifications
Environmental:
Operating Temperature: 0 to 60° C (32 to 152° F)
Storage Temperature: -20 to 70° C (-4 to 158° F)
Weight: 1.5lbs
Compliance: FCC part 68, Part 15-class a, UL/CSA/IC
Certified, CTR 21, CE, UL Class 1 Div 2
Hazardous
Power Requirements: 8 to 48VDC (200mA at 24V, 300mA max)
Network Ports: 4 RJ-45 10/100 full/half duplex jacks
DTE Rates (Asynchronous): Host to DSP – Internal high speed serial
interface
Line Rates (V90): 56K thru 28K bps
Line Rates (V34): 28.8K thru 2400 bps
Error Control/Data Compression V.42, V42bis MNP Classes 3, 4
Phone Interface Connection: RJ11C
Phone Line Requirements: Unconditional PSTN dial-up
Transmit Level: Dial Line: -10dBm fixed
Carrier Detect Threshold: -10 to -43dBm
Switch Characteristics: VLAN, QoS, IGMP, Port Mirroring
Routing Characteristics: Automatic Dial-Out, DHCP, BOOTP, PAP,
CHAP
Protocols: TCP/IP, PPP, RIP, NAT, Telnet, FTP, DHCP,
BOOTP
BACK
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