PROBLEM POSSIBLE CAUSES SOLUTION
Not working at all, th
e switch light is not
on
The power cord plug is not plugged in
to
the power supply The upper power sw
itch is damaged Thermal fuse damag
ed
Plug the power cord into a live socket Please as
k a professional to check it
No steam but the sw
itch light is on
There is no water in the tank Thermal
fuse damaged Thermostat damage
Fill the tank with the right amount of water Pleas
e ask a professional to check and maintain Plea
se ask a professional to check and maintain
Steam is too small The voltage is too low Scale clogs up
steam pipes
Please avoid using this product during peak hou
rs
Please refer to “scale removal method” in the in
struction manual for scale removal
Nozzle is leaking
Nozzle air hole downward or nozzle b
elow the water level of the tank Nozzl
e broken
Please lift nozzle to water level of water tank ab
ove or the nozzle along the vertical direction of
operation please professional inspection and m
aintenance
Water tank leaking
The hole nut is not tightened or the w
ater tank is broken Steam hose is not
well vented or blocked
Tighten the water injection hole nut or ask a pro
fessional for maintenance Avoid steam hose fol
ding or professional maintenance
The whole machine
Is leaking
Drain valve knob or sewage outlet
knob is not tightened The tilt Angle is t
oo large when the machine is working
or moving Drain knob or drain knob or
internal pipe damage
Please tighten the drain valve knob or sewage o
utlet knob.
Avoid excessive inclination Angle when the mac
hine is working or moving Please ask a professi
onal to check and maintain
Deformaci6n The tilt Angle is too large when the m
achine is working or moving
Please replace the water tank(standard water ta
nk)
It is a normal phenomenon that a big amount of air flow generated by steam impinges on the nozzle. and the so
und of “puff” is occasionally heard at the nozzle. You can use the steam iron as usual. The water in the boiler wi
ll produce the sound of ·purr· due to boiling, which is a normal phenomenon.
In compliance with Directives: 2012/19/EU and 2015/863/EU on the restriction of the use of dangerous
substances in electric and electronic equipment as well as their waste disposal. The symbol with the crossed
dustbin shown on the package Indicates that the product at the end of Its service life shall be collected as
separate waste. Therefore, any products that have reached the end of their useful life must be 111ven to waste
disposal centres specializing in separate collection of waste electrical and electronic equipment, or given back
to the retailer at the time of purchasing new similar equipment. on a one for one basis. The adequate separate
collection for the subsequent start-up of the equipment sent to be recycled, treated and disposed of in an
environmentally compatible way contributes to preventing possible negative effects on the environment and
health and optimizes the recycling and reuse of components making up the apparatus. Abusive disposal of the
product by the user involves application of the administrative sanctions according to the laws.
Documents / Resources