Avigilon AI NVR User guide

User Guide

Avigilon AINVR

AI NVR Premium+ (AINVR-PRM-PLUS-XXTB)

AINVR Premium (AINVR-PRM-XXTB)

AI NVR Standard (AINVR-STD-XXTB)

AI NVR Value (AINVR-VAL-XXTB)

CENTER and AVIGILON APPEARANCESEARCH are trademarks of Avigilon Corporation. MacOS, FINDER and

MACINTOSH are registered trademarks of Apple Inc. FIREFOX is a registered trademark of Mozilla

Foundation. Other names or logos mentioned herein may be the trademarks of their respective owners. The

absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of

ownership of the related trademark.

This document has been compiled and published using product descriptions and specifications available at

the time of publication. The contents of this document and the specifications of the products discussed

herein are subject to change without notice. Avigilon Corporation reserves the right to make any such

changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the

completeness or accuracy of the information contained in this document; or (2) is responsible for your use of,

or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages

(including consequential damages) caused by reliance on the information presented herein.

Avigilon Corporation

avigilon.com

20221109

2

Table of Contents

Introduction 6

System Recommendations 7

Uninterruptible Power Supply 7

Camera Frame Rate 7

Web Browser 7

Networking 8

Passwords 8

Certificate Management 8

Package Contents 9

Overview of the AINVR Premium and Premium+ Models 10

Overview of the AINVR Standard Models 13

Overview of the AINVR Value Models 15

NIC Teaming for Network Resiliency 17

NIC Teaming Modes 17

Active Backup 17

Dynamic Link Aggregation (IEEE 802.3ad) 17

Adaptive Load Balancing 17

Setting Up the AINVR 19

Install the Sliding Rack Rails and Cable Management Arm 19

Install the Bezel 20

Connect the Cables and Power On 20

Download and Install the Latest ACC Client Software 20

Connect to the AINVR (using DHCP) 21

Connecting to the AINVR (using Static IP) 22

Configuring the AINVR for the First Time 24

Activate the ACC Software and Connect to Avigilon Cloud Services 24

Activate ACC Software and Feature Licenses 24

Connect to Avigilon Cloud Services 25

Activating a License 25

Online Activation 25

Offline Activation 26

Reactivating aLicense 26

Enabling Analytics on an AINVR 28

3

Setting Up License Plate Recognition 28

LPR Performance Mode 29

Using Server Management 31

Open Server Management 31

Server Management Dashboard 32

Access Server Management Features 33

Create NIC Teams 34

Manage Device Settings 34

Change the AINVR Administrator Password 35

Manage Time Settings 36

Manage Certificates 36

Replace the Web Certificate 37

Upload a Trusted CA Certificate 38

Upgrade the Firmware 39

Reboot the AINVR 40

Manage ACC Services 40

Enable ACC Client Users to Archive Video 41

Manage Storage 42

Replace Hard Disk Drives 44

Connect the Device to Cameras and ACC Client Users 45

Provide Server Logs and System Logs for Support 45

Troubleshooting 47

Accessing the Server Management page from a Web Browser 47

Cannot Discover the Device 47

Network Configuration 48

Monitoring System Health 48

Identifying your Network Ports 49

LED Indicators 50

Diagnostic Indicators 50

iDRAC Direct LED Indicators 51

Power Status Indicators 52

Network Link Status Indicators 54

Hard Drive RAID Status Indicators 54

Network Link Status Indicators 55

Hard Drive RAID Status Indicators 56

Powering Down an AINVR 58

4

Restore the AINVR to Factory Default Settings 59

For More Information 60

5

Introduction

The Avigilon AINVR is a network security appliance that provides all of the functionality of an Avigilon

Network Video Recorder with:

lAvigilon Hardened OS, Avigilon's secure, managed, embedded OS.

lAvigilon Control Center server software.

lIntegration of existing multi-megapixel IPcameras in your network that are not already analytic-

enabled with most of the features available on Avigilon analytic cameras:

lObject Detection — Detects and classifies people or vehicles to help operators verify and

respond faster. Unusual Activity Detection (UAD) automatically detects atypical behavior of

learned objects. Requires an ACC7-VAClicense.

lAvigilon Appearance Search™ — Quickly locates a specific person or vehicle of interest across

an entire site using a sophisticated deep-learning AI search engine.

lFace Recognition — Detects matches from managed watchlists to alert operators of people of

interest. Requires Appearance Search and an additional ACC7-FACElicense.

lNo-Face-Mask Detection — Detects when a person is not wearing a face mask, with the ability

to set-up alarms in ACC’s Focus of Attention interface, Radio Alert and ACC Mobile 3 app.

lLicense Plate Recognition (LPR) — Accurately captures license plates at a range of distances

and speeds. Detects matches from managed license plate watchlists to alert operators of

vehicles of interest. Requires an ACC7-LPR license.

Introduction 6

System Recommendations

Uninterruptible Power Supply

Use an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS

system is used to protect critical equipment from mains supply problems, including spikes, voltage dips,

fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment

during the time it takes for a standby generator to be started and synchronized.

Camera Frame Rate

The AINVR can provide analytics for non-analytics cameras. For optimal analytics performance, the source

camera should stream a minimum of 10 frames per second (fps).

Note: It is acceptable to use frame rates lower than 10 fps for LPR analytics.

Web Browser

Basic administration settings for the AINVR are managed through its Server Management page, which can

be accessed from the ACC Client application or a web browser on a network workstation connected to the

AINVR.

Supported web browsers for Windows®, Mac or mobile devices include:

lMozilla Firefox®

lGoogle Chrome™

lMicrosoft Edge™

lSafari®

lChrome on Android™

lSafari on Apple® iOS

Note: Your web browser must be configured to accept cookies or the Server Management page will

not function correctly.

It is recommended to use the latest version of any supported web browser.

System Recommendations 7

Networking

When locating where to install the AINVR in a multi-server deployment, consider the following items:

lBefore connecting the AINVR, install the latest ACC Client software on the ACC Client PC.

lAt initial setup time, the ACC Client PC must have network access to the AINVR. After a multi-server

site is created, the ACC Client PCs require network access to at least one site member. For more

information, see Download and Install the Latest ACC Client Software on page20.

lInstall the AINVR so that it can communicate over the network with all the ACC Site member servers.

lDo not connect cameras to the AINVR until after the appropriate network configuration has been set up.

Passwords

The first time you start the AINVR you must create new administrator passwords for both:

lThe ACC Site running on the AINVR.

lThe Server Management page running on the AINVR .

Without these passwords the AINVR can only be brought back into service by resetting it to its default state

as it was when first delivered — all recorded data, updates made to the ACC Server software, and all

configuration settings are lost and cannot be restored.

Certificate Management

By default, the AINVR is configured with a self-signed certificate, which generates a connection warning in

the web browser. Organizations that deploy their own PKI can use the Certificates pane of the Server

Management pageto manage certificates on the device. For more information, see Manage Certificates on

page36.

Networking 8

Package Contents

Ensure the package contains the following hardware:

lAvigilon AINVR

lRack sliding rail assembly kit

lCable management arm assembly kit

lBezel and key

lPower cables (may be provided in a separate box)

Note:

North American AINVR Premium and Premium+ models come with two sets of two power cables.

One set is rated NEMA 5-15P / C19 and the other set is rated C19 / C20. Use one of these sets of two

power cables to power your AINVR Premium and Premium+ models. Do not mix and match the

cables by using one cable from each set.

AINVR Premium and Premium+ models in other regions will receive a single set of 2 power cables.

Package Contents 9

Overview of the AINVR Premium and Premium+

Models

Figure 1: Front view of AINVR Premium and Premium+ showing information tag (accessible after removing front bezel)

Figure 2: Front view of AINVR Premium and Premium+ with bezel removed.

1. Diagnostic indicators

Provides information about system operations.

For more information, see LED Indicators on page50.

2. Bezel

Protects against unauthorized physical access to the hard drives. The bezel must be removed to

access the front of the recorder.

3. Bezel lock

Protects against unauthorized physical access.

4. Power button

Controls the power supply to the appliance.

Overview of the AINVR Premium and Premium+ Models 10

5. Video connector

Accepts a VGA monitor connection.

6. USB connectors

Disabled at run time.

7. Information tag

Details of the pull-out tag that provides the serial number, product service details and support

information.

8. Hard drive caddies

Provides access to hot-swappable hard drives. The LED indicators on each hard drive caddy indicate

the status of the hard drive.

The AI NVRPremium and Premium+ models are equipped with 10-12 hard drives, depending on the

capacity of your unit.

9. Pull-out tab for the information tag

Location of pull-out tab.

Figure 3: Back view of the AINVR Premium and Premium+.

1. Out-of-Band Management (OOBM) connector

Accepts an OOBM RJ-45 Ethernet connection to the management network.

2. Serial connector

Accepts connections to serial devices.

3. Video connector

Accepts a VGA monitor connection.

4. USB connectors

Disabled at run time.

5. Four (4) RJ-45 1 Gbps Ethernet ports

Use these ports to connect to the network of security cameras and ACC Client workstations.

To achieve maximum throughput and increase your network resiliency, it is recommended to use

network interface controller (NIC) teaming with your network connections. For more information, see

NIC Teaming for Network Resiliency on page17.

6. Power supply

Two hot swappable redundant power supplies.

Overview of the AINVR Premium and Premium+ Models 11

Note:

North American AINVR Premium and Premium+ models come with two sets of two power

cables. One set is rated NEMA 5-15P / C19 and the other set is rated C19 / C20. Use one of

these sets of two power cables to power your AINVR Premium and Premium+ models. Do not

mix and match the cables by using one cable from each set.

AINVR Premium and Premium+ models in other regions will receive a single set of 2 power

cables.

7. Four (4) SFP+ 10 Gbps Ethernet ports

Use these ports to connect to the network of security cameras and ACC Client workstations.

To achieve maximum throughput and increase your network resiliency, it is recommended to use

network interface controller (NIC) teaming with your network connections. For more information, see

NIC Teaming for Network Resiliency on page17.

Overview of the AINVR Premium and Premium+ Models 12

Overview of the AINVR Standard Models

Figure 4: Front view of AINVR Standard showing information tag (accessible after removing front bezel)

Figure 5: Front view of AINVR Standard with bezel removed.

1. Diagnostic indicators

Provides information about system operations.

For more information, see LED Indicators on page50.

2. Bezel

Protects against unauthorized physical access to the hard drives. The bezel must be removed to

access the front of the recorder.

3. Bezel Lock

Protects against unauthorized physical access.

4. Power button

Controls the power supply to the appliance.

5. Video connector

Accepts a VGA monitor connection.

Overview of the AINVR Standard Models 13

6. USB connectors

Disabled at run time.

7. Information tag

Details of the pull-out tag that provides the serial number, product service details and support

information.

8. Hard drive caddies

Provides access to hot-swappable hard drives. The LED indicators on each hard drive caddy indicate

the status of the hard drive.

The AINVR-STD-24TB and AINVR-STD-48TBmodels are equipped with eight hard drives. The AINVR-

STD-32TB, model is equipped with six hard drives.

9. Pull-out tab for the information tag

Location of pull-out tab.

Figure 6: Back view of the AINVR Standard

1. Out-of-Band Management (OOBM) connector

Accepts an OOBM RJ-45 Ethernet connection to the management network.

2. Serial connector

Accepts connections to serial devices.

3. Video connector

Accepts a VGA monitor connection.

4. USB connectors

Disabled at run time.

5. Four (4) RJ-45 1 Gbps Ethernet ports

Use these ports to connect to the network of security cameras and ACC Client workstations.

To increase your network resiliency, it is recommended to use network interface controller (NIC)

teaming with your network connections. For more information, see NIC Teaming for Network

Resiliency on page17.

6. Power supply

Power supply.

Overview of the AINVR Standard Models 14

Overview of the AINVR Value Models

Figure 7: Front view of AINVR Value showing information tag (accessible after removing front bezel).

Figure 8: Front view of AINVR Value with bezel removed.

1. Bezel Lock

Protects against unauthorized physical access.

2. Bezel

Protects against unauthorized physical access to the hard drives. The bezel must be removed to

access the front of the recorder.

3. Power button

Controls the power supply to the appliance.

4. USB connectors

Disabled at run time.

5. Micro USB port

Provides access to the Out-of-band (OOB)Management Network interface.

6. Information tag

Details of the pull-out tag that provides the serial number, product service details and support

information.

7. Hard drive caddies

Provides access to hot-swappable hard drives. The LED indicators on each hard drive caddy indicate

the status of the hard drive.

The AINVR-VAL-6TB and AINVR-VAL-12TB models are equipped with four hard drives.

8. Pull-out tab for information tag

Location of pull-out tab.

Overview of the AINVR Value Models 15

Figure 9: Back view of the AINVR Value

1. Serial connector

Accepts connections to serial devices.

2. Two (2) RJ-45 1 Gbps Ethernet ports

Use these ports to connect to the network of security cameras and ACC Client workstations.

To increase your network resiliency, it is recommended to use network interface controller (NIC)

teaming with your network connections. For more information, see NIC Teaming for Network

Resiliency on the next page.

3. Power supply

Primary power supply. An optional secondary power supply is available.

4. Video connector

Accepts a VGA monitor connection.

5. Out-of-band management (OOBM) connector

Accepts an OOBMRJ-45 Ethernet connection to the management network.

6. USB connectors

Disabled at run time.

Overview of the AINVR Value Models 16

NIC Teaming for Network Resiliency

To further increase network resilience, it is recommended to use network interface controller (NIC) teaming

with the AINVR network connections. This can be set up using the Server Management page.

Tip:

lOn AINVR Premium and Premium+, either NIC teaming or separate VLANs would be required

to achieve the maximum available throughput.

lSince the AINVR Value only has two network ports, if NICteaming is used, you will no longer

be able to separate recording and playback traffic with IP subnets.

The AINVR supports three types of NIC teaming. For more information, see NIC Teaming Modes below.

NIC Teaming Modes

The AI NVR supports three types of NIC teaming: Active Backup, Dynamic Link Aggregation (IEEE 802.3ad),

and Adaptive Load Balancing.

Active Backup

In this mode, one port out of the teamed network ports is designated as the primary port, and the others are

set as the backup ports. While the primary network port is functioning properly, the backup ports will not be

used. In the event that the primary network port fails, the backup network ports will take over. Both network

ports work as unique virtual network interfaces with a single mac address visible to other network devices.

Dynamic Link Aggregation (IEEE 802.3ad)

In this mode, all of the teamed network ports will be aggregated into a single connection that has a combined

bandwidth equal to the sum of all the teamed port's individual bandwidth. All teamed network ports will be

utilized simultaneously while in this mode and all devices using the teamed ports will operate at the same

speed and duplex. If one network port were to fail, then all traffic will be forced through the remaining

network ports and your bandwidth will be reduced to the sum of the remaining ports' bandwidth.

Note: This mode requires a switch that can support IEEE 802.3ad Dynamic Link Aggregation, and

will require some setup on that switch.

Adaptive Load Balancing

In this mode, both network ports will be used as separate 10 Gb/s or 1 Gb/s connections, but the AINVR will

attempt to dynamically load balance the transmitted and received traffic that passes through each network

NIC Teaming for Network Resiliency 17

port. Each network port can be connected to different network switches on the same IP subnet to increase

redundancy. In the event that one network port fails, all traffic will be redirected to the working network port.

This mode provides many of the benefits of Dynamic Link Aggregation without the need for any switch

configuration or support. Additionally, this mode supports network ports of different speeds (10 Gb/s and 1

Gb/s) to be teamed together.

Adaptive Load Balancing 18

Setting Up the AINVR

Install the Sliding Rack Rails and Cable Management Arm

If the AINVR will be mounted in a server rack, install the Sliding Rack Rails and the Cable Management Arm

(CMA) provided in the appliance package. Follow the procedures outlined in the Rack Installation Instructions

and the CMA Installation Instructions provided in the assembly kits.

Note: When rack-mounting the recorder, ensure no interference occurs from the sliding arms of

adjacent equipment in the rack. Every sliding rack rail on the server rack must be aligned before you

insert the recorder into the rail for a smooth installation. For more information, refer to the

dimensions in your server rack design documentation.

Setting Up the AINVR 19

Install the Bezel

The bezel can be installed on the front of the recorder to help protect the hard drives against unauthorized

access.

1. Align and insert the right end of the bezel until it clicks into place.

2. Push the left end of the bezel into the front of the unit until it clicks into place.

3. Use the provided key to lock the bezel.

Connect the Cables and Power On

Refer to the diagrams in the Overview section for the location of the different connectors. Make the following

connections as required:

1. Connect the AINVR to the network by plugging an Ethernet cable into one of the Ethernet ports.

2. Connect a power cable to all of the power supplies at the back of the AINVR.

3. Press the power button on the front of the AINVR and wait for it to start up. Wait for the System health

and System ID diagnostic LED indicator to stop blinking and turns a steady blue. For more information

on the different LED status indicators, see LED Indicators on page50.

Download and Install the Latest ACC Client Software

Install the latest version of the ACC Client software (from avigilon.com/support/software) on a workstation

connected to the same network on which you are going to connect the new AINVR.

1. Click through to locate the installation software for the latest version of the ACC Client software.

2. If necessary, copy the installation software to transferable media and then to a network workstation

with network access to the device, following the security protocols in force for your organization.

Note: The first time you access the web site from which you download the software you will

be prompted to register. Enter all of the required information and click Complete

Registration. Your registration is automatically accepted and you will proceed to the web site.

Install the Bezel 20

Page is loading ...

Avigilon AI NVR User guide

Avigilon AI NVR User guide

Related papers

Other documents