· Do not use this product in high temperature or humid environment.
· Do not throw this product into fire or corrosive liquids.
· Do not drop the product or allow it to suffer heavy impact.
· To prevent electric shock, do not disassemble the product by yourself.
· The quality assurance of this product is limited strictly to use as instructed in this manual.
Our company will not be liable for any other damage caused by the use of this product or
claims from third parties.
REMINDER
· First time usage: Please charge the product for no less than 60 minutes before using
· Please charge in the environment above 0 degree centigrade (32 degrees fahrenheit).
Warranty
During the product warranty period (1 year since date of purchase by default), any
malfunction caused by the quality of the product itself will be covered under warranty. Contact
the seller through online platform (Amazon, Walmart, etc.) or visit our website
at www.realgrapheneusa.com
. Please provide as much information as shown on the warranty
card below when contacting retailer.
The following conditions are not covered by free warranty:
· Damage caused by self-disassembly
· No proof of purchase, or the warranty period has expired
· Soaking or other man-made damage
· Failure or damage caused by high impact
Common failures and troubleshooting:
Can not turn on
Please use the original adapter or recommended adapter to
charge the product. If the display is still abnormal, please consult the relevant vendors.
Can not be charged
◆The adapter does not m atch:
It is always recommended to use our cables. If the original
adapter is not used for charging, the product can not be deemed faulty.
◆Da ta lin e d oes n o t m a tch :
Please check whether the USB port and the data line port are in
normal contact. The data line is a consumable product. It is recommended to replace it
regularly.
Warranty card
The warranty period of this product is valid for 12 months from the date of purchase
Copyright Real Graphene USA