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NWA-3500

ZyXEL Communications NWA-3500, NWA-3550, NWA3550 User manual

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www.zyxel.com
www.zyxel.com
NWA-3500/NWA-3550
802.11a/g Dual Radio Wireless Business AP
802.11a/g Dual Radio Outdoor WLAN Business AP
Copyright © 2009
ZyXEL Communications Corporation
Firmware Version 3.7
Edition 1, 1/2009
Default Login Details
IP Address http://192.168.1.2
Password 1234
About This User's Guide
NWA-3500/NWA-3550 User’s Guide
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About This User's Guide
Intended Audience
This manual is intended for people who want to configure the NWA using the web
configurator. You should have at least a basic knowledge of TCP/IP networking
concepts and topology.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
Note: It is recommended you use the web configurator to configure the NWA.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
for additional support documentation and
product certifications.
User’s Guide Feedback
Help us help you. Send all User’s Guide-related comments, questions or
suggestions for improvement to the following address, or use e-mail instead.
Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: [email protected]om.tw
About This User's Guide
NWA-3500/NWA-3550 User’s Guide
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Customer Support
In the event of problems that cannot be solved by using this manual, you should
contact your vendor. If you cannot contact your vendor, then contact a ZyXEL
office for the region in which you bought the device. See http://www.zyxel.com/
web/contact_us.php for contact information. Please have the following information
ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Document Conventions
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your NWA.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The NWA-3500 or the NWA-3550 may be referred to as the “NWA”, the “device”,
the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
Document Conventions
NWA-3500/NWA-3550 User’s Guide
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Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The NWA icon is
not an exact representation of your NWA.
Table 1 Common Icons
NWA Computer Notebook
Server Printer Telephone
Switch Router Internet Cloud
Firewall DSLAM Wireless Signal
Safety Warnings
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Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• ONLY qualified service personnel should service or disassemble this device.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right
supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Antenna Warning! This device meets ETSI and FCC certification requirements when using
the included antenna(s). Only use the included antenna(s).
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will
be damaged.
• The PoE (Power over Ethernet) devices that supply or receive power and their connected
Ethernet cables must all be completely indoors.
• Please select an antenna that conforms with your local radio regulations. ZyXEL bears no
responsibility whatsoever for cases of illegal installation.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.
Safety Warnings
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Contents Overview
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Contents Overview
Introduction ............................................................................................................................ 21
Introducing the NWA .................................................................................................................. 23
Introducing the Web Configurator .............................................................................................. 35
Status Screens .......................................................................................................................... 39
Management Mode .................................................................................................................... 47
Controller AP Mode ................................................................................................................... 53
Tutorial ....................................................................................................................................... 67
The Web Configurator .........................................................................................................107
System Screens ...................................................................................................................... 109
Wireless Configuration .............................................................................................................119
SSID Screen ............................................................................................................................ 141
Wireless Security Screen ........................................................................................................ 147
RADIUS Screen ....................................................................................................................... 161
Layer-2 Isolation Screen .......................................................................................................... 165
MAC Filter Screen ................................................................................................................... 171
IP Screen ................................................................................................................................. 175
Rogue AP Detection ................................................................................................................ 179
Remote Management Screens ................................................................................................ 187
Internal RADIUS Server .......................................................................................................... 199
Certificates ............................................................................................................................... 207
Log Screens ............................................................................................................................ 227
VLAN ....................................................................................................................................... 235
Load Balancing ........................................................................................................................ 255
Dynamic Channel Selection .................................................................................................... 261
Maintenance ............................................................................................................................ 265
Troubleshooting and Specifications ..................................................................................277
Troubleshooting ....................................................................................................................... 279
Product Specifications ............................................................................................................. 285
Appendices and Index .........................................................................................................291
Contents Overview
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Table of Contents
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Table of Contents
About This User's Guide ..........................................................................................................3
Document Conventions............................................................................................................5
Safety Warnings........................................................................................................................7
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: Introduction................................................................................. 21
Chapter 1
Introducing the NWA .............................................................................................................. 23
1.1 Introducing the NWA ........................................................................................................... 23
1.2 Applications for the NWA ..................................................................................................... 23
1.2.1 Access Point .............................................................................................................. 24
1.2.2 Bridge / Repeater ....................................................................................................... 24
1.2.3 AP + Bridge ................................................................................................................ 25
1.2.4 MBSSID ..................................................................................................................... 26
1.2.5 Pre-Configured SSID Profiles .................................................................................... 27
1.2.6 Configuring Dual WLAN Adaptors .............................................................................. 28
1.3 CAPWAP ............................................................................................................................. 28
1.4 Ways to Manage the NWA ................................................................................................... 29
1.5 Configuring Your NWA’s Security Features ......................................................................... 30
1.5.1 Control Access to Your Device ................................................................................... 30
1.5.2 Wireless Security ....................................................................................................... 30
1.6 Maintaining Your NWA ......................................................................................................... 31
1.7 Hardware Connections ........................................................................................................ 31
1.8 LEDs .................................................................................................................................... 32
Chapter 2
Introducing the Web Configurator ........................................................................................ 35
2.1 Accessing the Web Configurator ......................................................................................... 35
2.2 Resetting the NWA .............................................................................................................. 37
2.2.1 Methods of Restoring Factory-Defaults ...................................................................... 37
2.3 Navigating the Web Configurator ......................................................................................... 37
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Chapter 3
Status Screens ........................................................................................................................ 39
3.1 The Status Screen ............................................................................................................... 40
3.1.1 AP List ........................................................................................................................ 44
3.1.2 AP Statistics ............................................................................................................... 45
3.1.3 SSID Information ........................................................................................................ 46
Chapter 4
Management Mode.................................................................................................................. 47
4.1 About CAPWAP ................................................................................................................... 47
4.1.1 CAPWAP Discovery and Management ...................................................................... 48
4.1.2 CAPWAP and DHCP .................................................................................................. 48
4.1.3 CAPWAP and IP Subnets .......................................................................................... 48
4.1.4 Notes on CAPWAP .................................................................................................... 49
4.2 The Management Mode Screen .......................................................................................... 49
Chapter 5
Controller AP Mode ................................................................................................................53
5.1 Overview .............................................................................................................................. 53
5.1.1 What You Can Do in AP Controller Mode .................................................................. 53
5.1.2 What You Need to Know ............................................................................................ 53
5.1.3 Before You Begin ....................................................................................................... 54
5.2 Controller AP Navigation Menu ........................................................................................... 54
5.3 Controller AP Status Screen ................................................................................................55
5.4 AP List Screen ..................................................................................................................... 57
5.4.1 The AP Lists Edit Screen ........................................................................................... 59
5.5 Configuration Screen ........................................................................................................... 60
5.6 Redundancy Screen ............................................................................................................ 61
5.7 The Profile Edit Screens ...................................................................................................... 62
5.7.1 The Radio Profile Screen ........................................................................................... 62
5.8 The Radio Profile Edit Screen ............................................................................................. 64
Chapter 6
Tutorial ..................................................................................................................................... 67
6.1 How to Configure the Wireless LAN .................................................................................... 67
6.1.1 Choosing the Wireless Mode ..................................................................................... 67
6.1.1.1 Configuring Dual WLAN Adaptors .................................................. 68
6.1.2 Wireless LAN Configuration Overview ....................................................................... 68
6.1.3 Further Reading ......................................................................................................... 70
6.2 How to Configure Multiple Wireless Networks ..................................................................... 70
6.2.1 Change the Operating Mode ...................................................................................... 72
6.2.2 Configure the VoIP Network ....................................................................................... 73
6.2.2.1 Set Up Security for the VoIP Profile ................................................ 75
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6.2.2.2 Activate the VoIP Profile ................................................................. 77
6.2.3 Configure the Guest Network ..................................................................................... 77
6.2.3.1 Set Up Security for the Guest Profile .............................................. 78
6.2.3.2 Set up Layer 2 Isolation .................................................................. 80
6.2.3.3 Activate the Guest Profile ............................................................... 82
6.2.4 Testing the Wireless Networks ................................................................................... 82
6.3 How to Set Up and Use Rogue AP Detection ..................................................................... 83
6.3.1 Set Up and Save a Friendly AP list ............................................................................ 85
6.3.2 Activate Periodic Rogue AP Detection ....................................................................... 88
6.3.3 Set Up E-mail Logs .................................................................................................... 89
6.3.4 Configure Your Other Access Points .......................................................................... 90
6.3.5 Test the Setup ............................................................................................................ 90
6.4 How to Use Multiple MAC Filters and L-2 Isolation Profiles ................................................ 91
6.4.1 Scenario ..................................................................................................................... 91
6.4.2 Your Requirements ..................................................................................................... 92
6.4.3 Setup .......................................................................................................................... 92
6.4.4 Configure the SERVER_1 Network ............................................................................ 93
6.4.5 Configure the SERVER_2 Network ............................................................................ 96
6.4.6 Checking your Settings and Testing the Configuration .............................................. 96
6.4.6.1 Checking Settings ........................................................................... 96
6.4.6.2 Testing the Configuration ................................................................ 98
6.5 How to Configure Management Modes ............................................................................... 99
6.5.1 Scenario ..................................................................................................................... 99
6.5.2 Your Requirements ..................................................................................................... 99
6.5.3 Setup ........................................................................................................................ 100
6.5.4 Configure Your NWA in Controller AP Mode ............................................................ 101
6.5.4.1 Secondary AP Controller .............................................................. 101
6.5.4.2 Primary AP Controller ................................................................... 102
6.5.5 Setting Your NWA in Managed AP Mode ................................................................. 103
6.5.6 Configuring the Managed Access Points List ........................................................... 104
6.5.7 Checking your Settings and Testing the Configuration ............................................ 106
Part II: The Web Configurator ............................................................. 107
Chapter 7
System Screens .................................................................................................................... 109
7.1 Overview ............................................................................................................................ 109
7.2 What You Can Do in the System Screens ......................................................................... 109
7.3 What You Need To Know ....................................................................................................110
7.3.1 Administrator Authentication on RADIUS ..................................................................111
7.4 General Setup Screen ........................................................................................................112
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7.5 Configuring the Password ..................................................................................................113
7.6 Configuring Time Setting ...................................................................................................116
7.7 Technical Reference ...........................................................................................................118
Chapter 8
Wireless Configuration......................................................................................................... 119
8.1 Overview .............................................................................................................................119
8.2 What You Can Do in the Wireless Screen ..........................................................................119
8.3 What You Need To Know ................................................................................................... 120
8.3.1 Operating Mode ....................................................................................................... 121
8.3.2 MBSSID ...................................................................................................................122
8.4 Configuring Wireless Settings ........................................................................................... 123
8.4.1 Access Point Mode .................................................................................................. 123
8.4.2 Bridge / Repeater Mode ........................................................................................... 126
8.4.3 AP + Bridge Mode .................................................................................................... 129
8.4.4 MBSSID Mode ......................................................................................................... 130
8.5 Technical Reference .......................................................................................................... 131
8.5.1 Spanning Tree Protocol (STP) ................................................................................. 131
8.5.1.1 Rapid STP .................................................................................... 131
8.5.1.2 STP Terminology .......................................................................... 132
8.5.1.3 How STP Works ........................................................................... 132
8.5.1.4 STP Port States ............................................................................ 133
8.5.2 DFS .......................................................................................................................... 133
8.5.3 Roaming ................................................................................................................... 133
8.5.3.1 Requirements for Roaming ........................................................... 135
8.5.4 Bridge / Repeater Example ...................................................................................... 136
8.5.5 Quality of Service ..................................................................................................... 137
8.5.6 WMM QoS ................................................................................................................ 137
8.5.6.1 WMM QoS Priorities ..................................................................... 138
8.5.7 ATC .......................................................................................................................... 138
8.5.8 ATC+WMM ............................................................................................................... 139
8.5.8.1 ATC+WMM from LAN to WLAN .................................................... 139
8.5.8.2 ATC+WMM from WLAN to LAN .................................................... 140
Chapter 9
SSID Screen...........................................................................................................................141
9.1 Overview ............................................................................................................................ 141
9.2 What You Can Do in the SSID Screen .............................................................................. 141
9.3 What You Need To Know ................................................................................................... 142
9.4 The SSID Screen ............................................................................................................... 143
9.4.1 Configuring SSID ..................................................................................................... 144
Chapter 10
Wireless Security Screen..................................................................................................... 147
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10.1 Overview .......................................................................................................................... 147
10.2 What You Can Do in the Security Screen ........................................................................ 147
10.3 What You Need To Know ................................................................................................. 148
10.4 The Security Screen ........................................................................................................ 150
10.4.1 Security: WEP ........................................................................................................ 151
10.4.2 Security: 802.1x Only ............................................................................................. 153
10.4.3 Security: 802.1x Static 64-bit, 802.1x Static 128-bit ............................................... 154
10.4.4 Security: WPA ........................................................................................................ 155
10.4.5 Security: WPA2 or WPA2-MIX ................................................................................ 156
10.4.6 Security: WPA-PSK, WPA2-PSK, WPA2-PSK-MIX ................................................ 158
10.5 Technical Reference ........................................................................................................ 159
Chapter 11
RADIUS Screen .....................................................................................................................161
11.1 Overview .......................................................................................................................... 161
11.2 What You Can Do in the RADIUS Screen ....................................................................... 161
11.3 What You Need To Know ................................................................................................. 162
11.4 The RADIUS Screen ........................................................................................................ 163
Chapter 12
Layer-2 Isolation Screen ......................................................................................................165
12.1 Overview .......................................................................................................................... 165
12.2 What You Can Do in the Layer-2 Isolation Screen .......................................................... 166
12.3 What You Need To Know ................................................................................................. 166
12.4 The Layer-2 Isolation Screen .......................................................................................... 167
12.4.1 Configuring Layer-2 Isolation ................................................................................. 167
12.5 Technical Reference ........................................................................................................ 169
Chapter 13
MAC Filter Screen .................................................................................................................171
13.1 Overview .......................................................................................................................... 171
13.2 What You Can Do in the MAC Filter Screen .................................................................... 171
13.3 What You Should Know About MAC Filter ....................................................................... 172
13.4 The MAC Filter Screen .................................................................................................... 172
13.4.1 Configuring the MAC Filter ..................................................................................... 173
Chapter 14
IP Screen................................................................................................................................ 175
14.1 Overview .......................................................................................................................... 175
14.2 What You Can Do in the IP Screen ................................................................................. 175
14.3 What You Need To Know About IP .................................................................................. 176
14.4 The IP Screen .................................................................................................................. 176
14.5 Technical Reference ........................................................................................................ 177
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14.5.1 WAN IP Address Assignment ................................................................................. 177
Chapter 15
Rogue AP Detection .............................................................................................................179
15.1 Overview .......................................................................................................................... 179
15.2 What You Can Do in the Rogue AP Screen .................................................................... 180
15.3 What You Need To Know ................................................................................................. 180
15.3.1 Configuration Screen ............................................................................................. 182
15.3.2 Friendly AP Screen ................................................................................................ 183
15.3.3 Rogue AP Screen .................................................................................................. 184
Chapter 16
Remote Management Screens.............................................................................................187
16.1 Overview .......................................................................................................................... 187
16.2 What You Can Do in the Remote Management Screens ................................................ 188
16.3 What You Need To Know ................................................................................................. 188
16.4 The Telnet Screen ........................................................................................................... 190
16.5 The FTP Screen .............................................................................................................. 191
16.6 The WWW Screen ........................................................................................................... 192
16.7 The SNMP Screen ...........................................................................................................194
16.8 Technical Reference ........................................................................................................ 195
16.8.1 MIB ......................................................................................................................... 195
16.8.2 Supported MIBs ..................................................................................................... 196
16.8.3 SNMP Traps ........................................................................................................... 196
Chapter 17
Internal RADIUS Server........................................................................................................ 199
17.1 Overview .......................................................................................................................... 199
17.2 What You Can Do in the Internal Radius Server Screens ............................................... 200
17.3 What You Need To Know ................................................................................................. 200
17.4 Internal RADIUS Server Setting Screen .......................................................................... 200
17.5 The Trusted AP Screen ................................................................................................... 202
17.6 The Trusted Users Screen ............................................................................................... 204
17.7 Technical Reference ........................................................................................................ 205
Chapter 18
Certificates ............................................................................................................................207
18.1 Overview .......................................................................................................................... 207
18.2 What You Can Do in the Certificates Screen ................................................................... 207
18.3 What You Need To Know ................................................................................................. 208
18.4 My Certificates Screen ....................................................................................................208
18.4.1 My Certificates Import Screen ................................................................................ 210
18.4.2 My Certificates Create Screen ................................................................................211
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18.4.3 My Certificates Details Screen ............................................................................... 214
18.5 Trusted CAs Screen ........................................................................................................218
18.5.1 Trusted CAs Import Screen .................................................................................... 219
18.5.2 Trusted CAs Details Screen ................................................................................... 220
18.6 Technical Reference ........................................................................................................ 223
18.6.1 Private-Public Certificates ...................................................................................... 224
18.6.2 Certification Authorities .......................................................................................... 224
18.6.3 Checking the Fingerprint of a Certificate on Your Computer .................................. 225
Chapter 19
Log Screens .......................................................................................................................... 227
19.1 Overview .......................................................................................................................... 227
19.2 What You Can Do in the Log Screens ............................................................................. 228
19.3 What You Need To Know ................................................................................................. 228
19.4 The View Log Screen ...................................................................................................... 228
19.5 The Log Settings Screen ................................................................................................. 229
19.6 Technical Reference ........................................................................................................ 232
19.6.1 Example Log Messages ......................................................................................... 232
19.6.2 Log Commands ...................................................................................................... 233
19.6.3 Configuring What You Want the NWA to Log ......................................................... 233
19.6.4 Displaying Logs ...................................................................................................... 234
19.6.5 Log Command Example ......................................................................................... 234
Chapter 20
VLAN ......................................................................................................................................235
20.1 Overview .......................................................................................................................... 235
20.2 What You Can Do in the VLAN Screen ........................................................................... 235
20.3 What You Need To Know About VLAN ............................................................................ 236
20.4 Wireless VLAN Screen .................................................................................................... 237
20.4.1 RADIUS VLAN Screen ........................................................................................... 239
20.5 Technical Reference ........................................................................................................ 240
20.5.1 VLAN Tagging ........................................................................................................ 240
20.5.2 Configuring Management VLAN Example ............................................................. 240
20.5.3 Configuring Microsoft’s IAS Server Example ......................................................... 243
20.5.3.1 Configuring VLAN Groups .......................................................... 244
20.5.3.2 Configuring Remote Access Policies .......................................... 245
20.5.4 Second Rx VLAN ID Example ................................................................................ 253
20.5.4.1 Second Rx VLAN Setup Example .............................................. 253
Chapter 21
Load Balancing ..................................................................................................................... 255
21.1 Overview .......................................................................................................................... 255
21.1.1 What You Need to Know About Load Balancing .................................................... 255
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21.2 The Load Balancing Screen ............................................................................................ 257
21.2.1 Disassociating and Delaying Connections ............................................................. 258
Chapter 22
Dynamic Channel Selection................................................................................................. 261
22.1 Overview .......................................................................................................................... 261
22.2 The DCS Screen ............................................................................................................. 262
Chapter 23
Maintenance .......................................................................................................................... 265
23.1 Overview .......................................................................................................................... 265
23.2 What You Can Do in the Maintenance Screens .............................................................. 265
23.3 What You Need To Know About the Maintenance Screens ............................................. 266
23.4 System Status Screen ..................................................................................................... 266
23.4.1 System Statistics Screen ........................................................................................ 266
23.5 Association List Screen ...................................................................................................268
23.6 Channel Usage Screen ................................................................................................... 269
23.7 F/W Upload Screen .........................................................................................................270
23.8 Configuration Screen ....................................................................................................... 272
23.8.1 Backup Configuration ............................................................................................. 272
23.8.2 Restore Configuration ........................................................................................... 273
23.8.3 Back to Factory Defaults ........................................................................................ 274
23.9 Restart Screen ................................................................................................................. 274
Part III: Troubleshooting and Specifications..................................... 277
Chapter 24
Troubleshooting....................................................................................................................279
24.1 Power and Hardware Connections .................................................................................. 279
24.2 NWA Access and Login ................................................................................................... 279
24.3 Internet Access ................................................................................................................ 281
24.4 Wireless Router/AP Troubleshooting ............................................................................... 283
Chapter 25
Product Specifications .........................................................................................................285
Part IV: Appendices and Index ........................................................... 291
Appendix A Setting Up Your Computer’s IP Address........................................................... 293
Appendix B Wireless LANs .................................................................................................. 319
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Appendix C Pop-up Windows, JavaScripts and Java Permissions......................................335
Appendix D Importing Certificates........................................................................................ 343
Appendix E IP Addresses and Subnetting ........................................................................... 369
Appendix F Text File Based Auto Configuration................................................................... 379
Appendix G Legal Information.............................................................................................. 387
Index....................................................................................................................................... 391
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