Replacingthekeyboardormouse.....66
Completingthepartsreplacement.....67
Chapter6.Recoveryinformation...69
Creatingandusingrecoverymedia......69
Creatingrecoverymedia.........69
Usingrecoverymedia..........70
Performingbackupandrecoveryoperations...70
Performingabackupoperation......70
Performingarecoveryoperation......71
UsingtheRescueandRecoveryworkspace...71
Creatingandusingarescuemedium......72
Creatingarescuemedium........72
Usingarescuemedium.........73
Reinstallingpreinstalledapplicationsanddevice
drivers..................73
Reinstallingsoftwareprograms........74
Reinstallingdevicedrivers..........75
Solvingrecoveryproblems..........75
Chapter7.UsingtheSetupUtility
program................77
StartingtheSetupUtilityprogram.......77
Viewingandchangingsettings........77
Usingpasswords..............77
Passwordconsiderations.........78
Power-OnPassword..........78
AdministratorPassword.........78
HardDiskPassword...........78
Setting,changing,anddeletingapassword.78
Erasinglostorforgottenpasswords(clearing
CMOS)................79
Enablingordisablingadevice........79
Selectingastartupdevice..........80
Selectingatemporarystartupdevice....80
Selectingorchangingthestartupdevice
sequence...............80
EnablingErPcompliancemode........80
Smartperformancechoices.........81
ExitingfromtheSetupUtilityprogram.....81
Chapter8.Updatingsystem
programs...............83
Usingsystemprograms...........83
Updating(ashing)theBIOSfromadisc....83
Updating(ashing)theBIOSfromyouroperating
system..................84
RecoveringfromaPOST/BIOSupdatefailure..84
Chapter9.Preventingproblems...85
Keepingyourcomputercurrent........85
Gettingthelatestdevicedriversforyour
computer...............85
Updatingyouroperatingsystem......85
UsingSystemUpdate..........86
Cleaningandmaintenance..........86
Basics................86
Cleaningyourcomputer.........87
Goodmaintenancepractices.......88
Movingyourcomputer...........88
Chapter10.Troubleshootingand
diagnostics..............91
Basictroubleshooting............91
Troubleshootingprocedure..........92
Troubleshooting..............92
Audioproblems............93
CDproblems.............94
DVDproblems.............95
Intermittentproblems..........97
Keyboard,mouse,orpointingdevice
problems...............97
Monitorproblems............99
Networkingproblems..........100
Optionproblems............103
Performanceandlockupproblems.....104
Printerproblems............106
Serialportproblems...........107
Softwareproblems...........107
USBproblems.............108
Diagnosticprograms............108
LenovoSolutionCenter.........109
LenovoThinkVantageToolbox.......109
PC-DoctorforDOS...........109
Chapter11.Gettinginformation,help,
andservice.............111
Informationresources............111
LenovoThinkVantageTools........111
ThinkVantageProductivityCenter.....111
LenovoWelcome............111
HelpandSupport............111
SafetyandWarranty...........112
LenovoWebsite............112
LenovoSupportWebsite.........112
Helpandservice..............112
Usingthedocumentationanddiagnostic
programs...............112
Callingforservice............113
Usingotherservices..........113
Purchasingadditionalservices......114
iiThinkCentreUserGuide
