Lenovo 5055 User manual

ThinkCentre

UserGuide

MachineTypes:4162,5041,5044,5051,5053,5055,5057,5059,

5061,5063,and5065

ThinkCentre

UserGuide

MachineTypes:4162,5041,5044,5051,5053,5055,5057,5059,

5061,5063,and5065

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage63.

SecondEdition(November2010)

©CopyrightLenovo2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare

soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto

use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant

aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Chapter1.Productoverview......1

Features..................1

Specications................3

Softwareoverview..............4

SoftwareprovidedwithyourWindows

operatingsystem.............4

Locations..................6

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........6

Locatingconnectorsandpartsontherearof

yourcomputer..............7

Locatingcomponents...........9

Locatingpartsonthesystemboard.....9

Locatinginternaldrives.........10

Chapter2.Installingorreplacing

hardware...............13

Handlingstatic-sensitivedevices.......13

Installingorreplacinghardware........13

Installingexternaloptions........13

Removingthecomputercover.......14

Removingandreinstallingthefrontbezel..15

InstallingorreplacingaPCIcard......16

Installingorreplacingamemorymodule...19

Replacingthebattery..........20

Replacingthepowersupplyassembly...22

Replacingtheheatsinkandfanassembly..24

Replacingthemicroprocessor.......26

Replacingtheopticaldrive........28

Replacingtheharddiskdrive.......30

ReplacingthefrontaudioandUSB

assembly...............32

Replacingtherearfanassembly......33

Replacingthekeyboard.........35

Replacingthemouse..........36

Completingthepartsreplacement.....37

Obtainingdevicedrivers...........38

Basicsecurityfeatures...........38

Integratedcablelock..........38

Padlock...............39

Passwordprotection..........39

Erasingalostorforgottenpassword(clearing

CMOS)................39

Chapter3.Recoveryinformation...41

Creatingandusingrecoverymedia......41

Creatingrecoverymedia.........41

Usingrecoverymedia..........42

Performingbackupandrecoveryoperations...42

Performingabackupoperation......43

Performingarecoveryoperation......43

UsingtheRescueandRecoveryworkspace...43

Creatingandusingarescuemedium......44

Creatingarescuemedium........45

Usingarescuemedium.........45

Installingorreinstallingdevicedrivers.....46

Solvingrecoveryproblems..........46

Chapter4.UsingtheSetupUtility

program................47

StartingtheSetupUtilityprogram.......47

Viewingorchangingsettings.........47

Usingpasswords..............47

Passwordconsiderations.........48

Power-onpassword...........48

Administratorpassword.........48

Setting,changing,ordeletingapassword..48

Enablingordisablingadevice........48

Selectingastartupdevice..........49

Selectingatemporarystartupdevice....49

Viewingorchangingthestartupdevice

sequence...............49

ExitingtheSetupUtilityprogram.......50

Chapter5.Updatingsystem

programs...............51

Usingsystemprograms...........51

Updating(ashing)theBIOSfromadisc....51

Updating(ashing)theBIOSfromyouroperating

system..................52

RecoveringfromaPOSTandBIOSupdate

failure..................52

Chapter6.Troubleshootingand

diagnosticprograms.........55

Basictroubleshooting............55

Diagnosticprograms............56

LenovoThinkVantageToolbox.......56

PC-DoctorforDOS...........56

Cleaningthemouse............57

Opticalmouse.............57

Non-opticalmouse...........57

©CopyrightLenovo2010

iii

Chapter7.Gettinginformation,help,

andservice..............59

Informationresources............59

OnlineBooksfolder...........59

LenovoThinkVantageTools........59

ThinkVantageProductivityCenter.....60

LenovoWelcome............60

AccessHelp..............60

Safetyandwarranty...........60

LenovoWebsite(http://www.lenovo.com)..60

Helpandservice..............61

Usingthedocumentationanddiagnostic

programs...............61

Callingforservice............61

Usingotherservices..........62

Purchasingadditionalservices......62

AppendixA.Notices.........63

Televisionoutputnotice...........64

EuropeanconformanceCEmark.......64

Trademarks................64

Index..................65

ivThinkCentreUserGuide

Importantsafetyinformation

CAUTION:

Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis

product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor

thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof

personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable

DocumentFormat(PDF)versionfromtheLenovo

®

SupportWebsiteat:

http://www.lenovo.com/support

©CopyrightLenovo2010

v

viThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided

byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Thischaptercontainsthefollowingtopics:

•“Features”onpage1

:Thissectionprovidesinformationaboutthecomputerfeatures.

•“Specications”onpage3

:Thissectionliststhephysicalspecicationsforyourcomputer.

•“Softwareoverview”onpage4:Thissectionprovidesinformationaboutthesoftwareprogramsprovided

withyourcomputer.

•“Locations”onpage6:Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors,

components,partsonthesystemboard,andinternaldrives.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe

SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage47

.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•AMD

®

Athlon™IImicroprocessor

•AMDPhenom™IImicroprocessor

•AMDSempron™microprocessor

Memorymodule(s)

Yourcomputersupportsuptofourdoubledatarate3dualinlinememorymodules(DDR3DIMMs).

Internaldrives

•Cardreader(availableinsomemodels)

•Opticaldrive

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive

Videosubsystem

•IntegratedgraphicscardfunctioningthroughaVideoGraphicsArray(VGA)connectororaDigitalVisual

Interface(DVI)connector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora

discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Headphoneconnectorandmicrophoneconnectoronthefrontpanel

©CopyrightLenovo2010

1

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Internalspeaker(availableinsomemodels)

Connectivity

10/100/1000MbpsintegratedEthernetcontroller

Systemmanagementfeatures

•Abilitytostorethepower-onself-test(POST)hardwaretestresults

•AdvancedCongurationandPowerInterface(ACPI)

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN(WOL)

•WindowsManagementInstrumentation(WMI)(WMIistheinfrastructureformanagementdataand

operationsonWindowsoperatingsystems.)

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•25-pinparallelport(optionalthroughyourPCIcardinsomemodels)

•Ethernetconnector

•PS/2keyboardconnector

•PS/2mouseconnector

•SixUniversalSerialBus(USB)2.0connectors(twoonthefrontpanelandfourontherearpanel;there

mightalsobetwooptionalUSBconnectorsontherearpanel)

•Twoaudioconnectorsonthefrontpanel(headphoneconnectorandmicrophoneconnector)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and

microphoneconnector)

•VGAmonitorconnectorandDVImonitorconnector

Formoreinformation,referto“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”

onpage6

and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7.

Expansion

•Oneopticaldrivebay

•Oneslimcardreaderdrivebay

•OnePCIcardslot

•OnePCIExpressx16graphicscardslot

•Twoharddiskdrivebays(onestandardandoneoptional)

•TwoPCIExpressx1cardslots

Powersupply

Yourcomputercomeswithoneofthefollowingpowersupplies:

•280-wattpowersupplywithmanualvoltage-selectionswitch

2ThinkCentreUserGuide

•280-wattauto-sensingpowersupply

•320-wattauto-sensingpowersupply

Securityfeatures

•Apower-onpasswordandanadministratorpasswordtodeterunauthorizeduseofyourcomputer

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)(availableinsomemodels)

•EnablingordisablingSATAdevices

•Enablingordisablingtheserialport

•EnablingordisablingUSBconnectors

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportfortheadditionofanintegratedcablelock(Kensingtonlock.See“Integratedcablelock”on

page38

formoreinformation.)

•Supportfortheadditionofapadlock(see“Padlock”onpage39formoreinformation)

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Microsoft

®

Windows

®

7

•MicrosoftWindowsVista

®

Operatingsystem(s),certiedortestedforcompatibility

1

(variesbymodeltype)

•Linux

®

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe

publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor

testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Dimensions

Width:160mm(6.3inches)

Height:388mm(15.28inches)

Depth:422mm(16.61inches)

Weight

Maximumcongurationasshipped:9.4kg(20.72lbs)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralsoftwareprogramsprovidedby

Lenovo.

SoftwareprovidedwithyourWindowsoperatingsystem

ThissectionprovidesinformationaboutthesoftwareprovidedwithyourWindowsoperatingsystem.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe

costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight

varydependingonyourmodeltypeandpreinstalledoperatingsystem.

4ThinkCentreUserGuide

LenovoThinkVantageTools

TheLenovoThinkVantage

®

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo

ThinkVantageTools”onpage59

.

Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerswiththeWindows7operating

systemfromLenovo.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationandtoolstohelpyouset

up,understand,maintain,andenhanceyourcomputer.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith

theWindowsVistaoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou

throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory

defaultsettings.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery

®

programisaonebuttonrecoveryandrestoresolutionthat

includesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfrom

systemcrashes,evenifyoucannotstarttheWindowsoperatingsystem.

Note:IftheEnhancedBackupandRestoreiconintheLenovoThinkVantageT oolsprogramisdimmed,it

indicatesthatyouneedtoinstalltheRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.To

installtheRescueandRecoveryprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

ThinkVantageClientSecuritySolution

TheThinkVantageClientSecuritySolutionprogramisavailableonselectLenovocomputers.Ithelpsprotect

yourinformation,includingvitalsecurityinformationlikepasswords,encryptionkeys,andelectronic

credentials,whileguardingagainstunauthorizeduseraccesstodata.

Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerspreinstalledwith

theWindowsVistaoperatingsystemfromLenovo.

PasswordManager

ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationforWindows

applicationsandWebsites.

Note:ThePasswordManagerprogramisonlyavailableoncomputerspreinstalledwiththeWindows7

operatingsystemfromLenovo.IfthePasswordVaulticonintheLenovoThinkVantageToolsprogramis

dimmed,itindicatesthatyouneedtoinstallthePasswordManagerprogrammanuallybeforeenablingits

features.ToinstallthePasswordManagerprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickPasswordVault.

2.Followtheinstructionsonthescreen.

Chapter1.Productoverview5

3.Whentheinstallationprocesscompletes,thePasswordVaulticonisactivated.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour

ThinkCentre

®

computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto

achievethebestbalancebetweensystemperformanceandpowersaving.

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby

downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates,

andotherthirdpartyapplications).

FingerprintSoftware

TheintegratedngerprintreaderprovidedonsomekeyboardsworkswiththeFingerprintSoftwareprogram

toenableyoutoenrollyourngerprintandassociateitwithyourWindowspassword.Asaresult,ngerprint

authenticationcanreplaceyourpasswordandenablesimpleandsecureuseraccess.Angerprintreader

keyboardisavailablewithcertaincomputersorcanbepurchasedforcomputersthatsupportthisoption.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,

diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore

informationaboutyourcomputer.Formoreinformation,see“LenovoThinkVantageToolbox”onpage56

.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage59formoreinformationaboutaccessingandviewingthepublications.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo

providesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After30days,

youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus

software.

Locations

Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors,components,partson

thesystemboard,andinternaldrives.

Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.

Locatingconnectors,controls,andindicatorsonthefrontofyour

computer

Figure1“Frontconnector,control,andindicatorlocations”onpage7showsthelocationsoftheconnectors,

controls,andindicatorsonthefrontofyourcomputer.

6ThinkCentreUserGuide

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator

5USBconnector

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USBconnector

Locatingconnectorsandpartsontherearofyourcomputer

Figure2“Rearconnectorandpartlocations”onpage8showsthelocationsoftheconnectorsandparts

ontherearofyourcomputer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyou

determinewheretoconnectthecablesonyourcomputer.

Chapter1.Productoverview7

Figure2.Rearconnectorandpartlocations

1Powercordconnector9Audioline-inconnector

2Voltage-selectionswitch(availableonsome

models)

10PCIExpressx16graphicscardslot

3PS/2keyboardconnector11PCIExpressx1cardslots(2)

4DVImonitorconnector

12PCIcardslot

5VGAmonitorconnector13Serialport(availableinsomemodels)

6USBconnectors(4)

14Ethernetconnector

7Microphoneconnector

15Serialport

8Audioline-outconnector

16PS/2mouseconnector

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo

system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween

theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorof

thecomputer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchas

poweredstereospeakers(speakerswithbuilt-inampliers),headphones,

multimediakeyboards,theaudioline-inconnectoronastereosystem,orother

externalrecordingdevices.

DVImonitorconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVImonitorconnector.

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5

Ethernetcable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

ifyouusespeech-recognitionsoftware.

PS/2keyboardconnectorUsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnectorUsedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

8ThinkCentreUserGuide

ConnectorDescription

Serialport

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea

9-pinserialport.

USBconnectorUsedtoattachadevicethatusesaUSBconnector,suchasaUSBkeyboard,

aUSBmouse,aUSBscanner,oraUSBprinter.IftheUSBconnectorsonyour

computerarenotenoughforyoutoconnectallyourUSBdevices,youcan

purchaseaUSBhub,whichyoucanusetoconnectadditionalUSBdevices.

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Locatingcomponents

Figure3“Componentlocations”onpage9showsthelocationsofthevariouscomponentsinyourcomputer.

Toremovethecomputercoverandgainaccesstotheinsideofthecomputer,see“Removingthecomputer

cover”onpage14

.

Figure3.Componentlocations

1Heatsinkandfanassembly

5Systemboard

2Memorymodules(2)

6Rearfanassembly

3Frontbezel7Powersupplyassembly

4Opticaldrive

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage10showsthelocationsofthepartsonthesystemboard.

Chapter1.Productoverview9

Figure4.Systemboardpartlocations

1Microprocessor

11Coverpresenceswitchconnector(alsocalledintrusion

switchconnector)

2Microprocessorfanconnector

12FrontUSBconnector

3Memoryslots(4)13Serial(COM2)connector

4Thermalsensorconnector

14PCIcardslot

524-pinpowerconnector

15Powerfanconnector

6Battery16Internalspeakerconnector

7ClearCMOS(ComplementaryMetalOxide

Semiconductor)/Recoveryjumper

17Frontaudioconnector

8SATAconnectors(4)18PCIExpressx1cardslots(2)

9Frontpanelconnector

19PCIExpressx16graphicscardslot

10FrontUSBconnector20Systemfanconnector

214-pinpowerconnector

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Y oucanadddrivestoyour

computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal

drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou

caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe

appropriatesectioninChapter2“Installingorreplacinghardware”onpage13

forinstructionsonhowto

installorreplaceinternaldrivesforyourcomputer.

Figure5“Drivebaylocations”onpage11

showsthelocationsofthedrivebaysinyourcomputer.

10ThinkCentreUserGuide

Figure5.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalled)

2Bay2-Slimcardreaderdrivebay

3Bay3-PrimarySATAharddiskdrivebay(witha3.5-inchSATAharddiskdriveinstalled)

4Bay4-SecondarySATAharddiskdrivebay

Chapter1.Productoverview11

12ThinkCentreUserGuide

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Lenovo 5055 User manual

Lenovo 5055 User manual

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