TV Ears TV User manual

TV Ears TV

Instruction Manual

Preface

Congratulaons!

You’ve taken the rst step toward the TV Ears television experience. The TV Ears TV is a

32” Hi-Denion LCD television with a built in transmier to wirelessly send audio to the

included TV Ears headset. TV Ears TV comes with a color-coded big buon TV Ears Remote

that can program up to 30 of your favorite channels and will work with cable or satellite

set top boxes. TV Ears TV even shuts o when you fall asleep! Instead of programming

a built in shut o mer the TV Ears TV shuts o aer four hours of inacvity; perfect for

when you have le the house or fallen asleep. TV Ears proprietary Voice Clarifying Circuitry

makes dicult to hear words and dialogue “jump out” making television dialogue easier to

understand.

TV Ears Customer Service

Please feel free to contact us with any quesons, concerns, or problems about your TV Ears

product. Here are a few ways to contact your local TV Ears customer service:

• Call:

US Corporate Oce Toll Free: 1-888-883-3277

Monday – Friday 7AM – 4PM PST

• Visit: www.tvears.com

• Email: quesons@tvears.com

Date: Installer’s Inials:

Customer Name:

TV Serial #: TV Model #:

STB Code: Date of Purchase / /

How is your TV hooked up?

TV :

Composite :

S-Video :

Component 1 : HDMI/DV2 :

VGA/PC :

HDMI/DV1 :

Component 2 :

Customer Reference Guide

Please ll out the informaon below. This will help when contacng technical support.

Warning / Cauon ..................................................................

Important Safety Instrucons .............................................

Contents ............................................................................

Television Antenna Connecon Protecon ........................

Basic Controls ..................................................................

1 | Front Panel

2 | Top Panel Controls

3 | Rear Panel Connecons

Remote Control ..................................................................

1 | Remote Control Instrucons in TV Mode

2 | Remote Control Setup → Baery Installaon

Headset Overview ..................................................................

1 | Baery and Pairing Light

2 | Using the Headset

3 | Pairing Headset

Wall Mounng ..................................................................

TV Installaon ..................................................................

1 | Power Cord Connecon

2 | Antenna Connecon

3 | AV / Composite Connecon

4 | S-Video Connecon

5 | YPbPr / Component Connecon

6 | HDMI Connecon

7 | VGA / Computer Connecon

Basic Operaons ..................................................................

1 | Choosing a TV Channel

2 | Volume Adjustment

3 | Selecng an Input Source

OSD Adjustment ..................................................................

1 | Picture Opon

2 | Sound Opon

3 | Channel Opon

4 | Sengs Opon

4-Hour Shut O ..................................................................

Maintenance ..................................................................

Troubleshoong Guide ........................................................

Technical Support ..................................................................

Specicaons ..................................................................

Warranty ............................................................................

Table of Contents Page

1

2

5

6

7

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

25

33

34

35

37

38

39

1

Warning / Cauon

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE

THIS APPARATUS TO RAIN OR MOISTURE.

CAUTION

RISK OF ELECTRONIC SHOCK

DO NOT OPEN

CAUTION - To reduce the risk of electronic shock, do not preform any servicing other

than that contained in the operang instrucons unless you are qualied to do so.

The lightening ash with arrowhead symbol, within an equilateral triangle is intended to alert

the user to the presence of un-isolated, dangerous voltage within the product’s enclosure

that may be of sucient magnitude to constute a risk of electric shock to persons.

The exclamaon point within an equilateral triangle is intended to alert the user to the

presence of important operang and maintenance (servicing) instrucons in the literature

accompanying the appliance.

DISPOSAL OF USED ELECTRICAL & ELECTRONIC EQUIPMENT

The meaning of the symbol on the product, its accessory, or packaging indicates that this

product shall not be treated as household waste. Please dispose of this equipment at your

applicable collecon point for the recycling of electrical & electronic equipment waste. In

the European Union and Other European countries there are separate collecon systems

for used electrical and electronic product. By ensuring the correct disposal of this product,

you will help prevent potenally hazardous waste to the environment and to human health,

which could be caused by unsuitable waste handling of this product. The recycling of

materials will help conserve natural resources. Please do not dispose of your old electrical

and electronic equipment with your household waste. For more detailed informaon about

recycling of this product, please contact your local city oce, your household waste disposal

service, or the shop where you purchased the product.

FCC Cauon

Pursuant to 47CFR, Part 15.21 of the FCC rules, any changes or modicaons to this TV

receiver not expressly approved by the manufacturer could cause harmful interference and

would void the user’s authority to operate this device.



2

1. Read these instrucons completely.

2. Keep these instrucons for future reference.

3. Heed all warnings.

4. Follow all instrucons.

5. Do not use this apparatus near water - Apparatus shall not be exposed to dripping or splashing

and no objects lled with liquids, such as vases, shall be placed on the apparatus. Do not use

immediately aer moving from a low temperature to high temperature environment, as this

causes condensaon, which may result in re, electric shock, or other hazards.

6. Venlaon - Do not block any venlaon openings on the back of the TV. Install in accordance

with the manufacturer’s instrucons.

7. Heat sources - Do not install near heat sources such as radiators, heat registers, stoves, or other

apparatus (including ampliers) that produce heat. Do not install your TV close to smoke.

8. Grounding or Polarizaon - Do not defeat the safety purpose of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other. A grounding type plug has

two blades and a third grounding prong. The wide blade or the third prong are provided for your

safety. If the provided plug does not t into your outlet, purchase the correct adapter or consult

an electrician for replacement of the obsolete outlet.

9. Power Cord Protecon - Protect the power cord from being walked on or pitched parcularly at

plugs, convenience receptacles, and the point where they exit from the apparatus.

NOTE: Where the main plug or appliance coupler is used as the disconnect device, the disconnect

device shall remain readily operable.

10. Aachments - Only use aachments / accessories specied by the manufacturer. Do not use

aachments not recommended by the manufacturer. Use of improper aachments can result in

accidents.

11. Stand - Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer

or sold with the apparatus. When mounng the product on a wall, be sure to follow the

manufacturer’s instrucons. Use only the mounng hardware recommended by the

manufacturer.

12. Move Carefully - When a cart is used, use with cauon when moving the cart/apparatus

combinaon to avoid injury from p-over. Never aempt to move the TV unless the power cord

has been disconnected.

Safety Instrucons

3

Safety Instrucons

13. Lightning - Unplug the apparatus during lightning storms or when unused for a long period of

me. This will prevent damage to the equipment due to lightning and power-line surges.

14. Servicing - Refer all servicing to qualied service personnel. Servicing is required when the

apparatus has been damaged in any way, such as the power-supply cord or plug is damaged,

liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed

to rain or moisture, does not operate normally, or has been dropped.

NOTE: Taking this apparatus to a non-authorized service professional will void your warranty.

15. Replacement Parts - When replacement parts are required, be sure the service technician has

used replacement parts specied by the manufacturer or have the same characteriscs as the

original part. Unauthorized substuons may result in re, electric shock, or other hazards. Any

parts used not authorized by the manufacturer will void your warranty.

16. Overloading - Do not overload wall outlets, extension cords, or convenience receptacles on other

equipment as this can result in a risk of re or electric shock.

17. Entering of Objects and Liquids - Never insert an object into the product through vents or

openings. High voltage ows in the product and inserng an object can cause electric shock and/

or short internal parts. For the same reason, do not spill water or liquid on the product.

18. Damage Requiring Service - If any of the following condions occurs, unplug the power

cord from the power outlet, and refer to a qualied service professional under the following

condions:

19. Safety Checks – Upon compleon of service or repair work, request the service technician to

perform safety checks to ensure that the product is in proper operang condion.

1. When the AC cord or plug is damaged,

2. If liquid has been spilled, or objects have fallen into the product,

3. If the product has been exposed to rain or water,

4. If the product does not operate normally by following the operang instrucons.

Adjust only those controls that are covered by the operang instrucons as an

improper adjustment of other controls may result in damage,

5. If the product has been dropped or damaged in any way, and

6. When the product exhibits a disnct change in performance – this indicates a

need for service.

4

Safety Instrucons

20. Wall or Ceiling Mounng – When mounng the product on a wall or ceiling, be sure to install the

product according to the method recommended by the manufacturer. Only use wall or ceiling

mounngs approved for holding specied TV size.

21. Power Source – This product is intended to be supplied by a listed power supply indicated on

the marking label. If you are not sure of the type of power supply to your home, consult the

product dealer or local power company. When the unit has to be used with another power

supply voltage, the power cable must be changed. The socket outlet should be installed near the

equipment and easily accessible. Use only the power cord designated by our dealer to ensure

safety and EMC.

When connecng other products such as VCRs and personal computers, you should turn o the

power of the unit for protecon against electronic shock.

22. Panel Protecon – The LCD panel used in this product is made of glass. Therefore, it can break

when the product is dropped or impacted upon by other objects. Be careful not to be injured by

broken glass pieces in case the LCD panel breaks.

Headset Warnings: Do not remove baeries from the headset. Headset baeries are not customer

replaceable.

Headset Warning: TV Ears speakers, located in the ear p ends of the headset, emit a minimal

magnec eld. When used as indicated, TV Ears headsets should not cause magnec interference

with pacemakers or internal debrillators. The magnec eld strength of the speakers is less than 1

Gauss when within 1 inch (3 cm) of the pacemaker or internal debrillator. It is recommended that

the user keep the ear ps at least an inch away from any pacemaker or internal debrillator.

We have not had any customers indicate a problem using TV Ears in the presence of a pacemaker

or internal debrillator. We recommend not placing the ear p ends of the headsets (where the

speakers are) on your chest or directly in the vicinity of a pacemaker or debrillator. If you have

concerns, we recommend you contact your physician.

5

Contents

TV & Power Cord (not pictured)

TV, Remote &

Headset Manual

TV Remote

& AAA Batteries (not pictured)

TV EARS Remote

& AAA Batteries (not pictured)

TV EARS Remote Manual

Headset

& AC Adapter (not pictured)

6

TV Antenna Connecon

Protecon

External Television Antenna Grounding

If an outside antenna, satellite dish or cable system is to be connected to the TV, make sure that the

antenna or cable system is electrically grounded to provide some protecon against voltage surges

and stac charges.

Arcle 810 of the Naonal Electrical Code, ANSI/NFPSA 70, provides informaon with regard to the

proper grounding of the mast and supporng structure, grounding of the lead-in wire to an antenna

discharge unit, size of the grounding conductors, locaon of antenna discharge unit, connecon to

grounding electrodes, and requirements of the grounding electrodes.

Lightning Protecon

For added protecon of the TV during a lightning storm of when it is le unaended or unused for

long periods of me, unplug the TV from the wall outlet and disconnect the antenna or Cable system.

Power Lines

Do not locate the antenna near overhead lights or power circuits or where it could fall into such

power lines or circuits.

Advisory of the Digital TV (DTV) Transion

The naonwide switch to digital television broadcasng was completed on June 12, 2009. Your

TV Ears HDTV is capable of receiving Digital Broadcasts and no Digital Converter Box is required.

For addional informaon, please contact the pares listed below, as appropriate:

FCC (US federal communicaons Commission)

hp://www.fcc.gov/

Phone: 1-888-CALL-FCC (1-888-225-5233)

TTY: 1-888-TELL-FCC (1-888-835-5322)

Fax: 1-866-418-0232

Email: fccinfo@fcc.gov

NTIA (Naonal Telecommunicaons and Informaon Administraon)

hp://www.na.doc.gov/ 1-888-DTV-2009

Lisngs of US Television Staons: hp://www.high-techproducons.com/usTVstaons.htm

7

Basic TV Controls and

Connecons

1 | Front Panel Controls

Power TV Light - The light under the TV Ears name lights GREEN when powered on and RED

when powered o.

Remote Control Sensor - This sensor is used to receive commands from the remote controls.

2 | Top Panel Controls

POWER – Switch the HDTV on by pressing the buon once. Press the buon again to turn the

HDTV o.

MENU – Will bring the main menu on the screen.

CH +/- – Use these buons to step up or down the TV channels. When the On Screen Display

(OSD ) is acve, these buons funcon as up and down controls in the OSD menus.

VOL +/- – Use these buons to increase or decrease the speakers’ volume. When the OSD is

acve, these buons funcon as le and right controls in the OSD menus.

INPUT – Switch between sources.

3 | Rear Panel Connecons

Rear Inputs

HDMI Use HDMI ports with a HDMI cable to get the best picture quality.

Component Connect a video cable to the Y, Pb, & Pr ports and an audio cable to the Y-L & Y-R

ports.

Composite Connect a standard RCA cable to the Video, L & R ports.

S-Video Connect an S-video cable to the S-video port and an audio to the L & R ports.

Audio Connect to an antenna or digital cable for digital TV.

PC For computer only.

RF IN

S-VIDEO

HDMI1

PC AUDIO

VGA(PC)

Y2

Y1

Pr2

Pr1

VIDEO

Pb2

Pb1

L

HDMI2

Y-L2 Y-R2

Y-L1 Y-R1

R

AC

L

R

AUDIO OUT

Basic TV Controls and

Connecons

| Front & Top Panel Controls

| Rear Panel Connecons

CH- CH-

SOURCE

VOL-

VOL+

POWER

MENU

1. POWER

2. CH+ or CH-

3. VOL+ or VOL-

4. MENU

5. SOURCE

6. Power Indicator Light

7. Remote Sensor Light

12 3 45

6 , 7

1. POWER / AC IN

2. HDMI 1 & 2

3. PC Audio

4. VGA (PC)

5. Component 1 & 2

6. Composite

7. S-Video

8. RF IN (Antenna)

9. AUDIO OUT (L,R)

1 2 3 4

5

6 8

9

7

65

8

(Navigaon Arrows):

Navigates the on-screen menus and adjusts the system sengs to your

preference.

EXIT:

Clears all on-screen displays and returns to TV viewing.

MENU:

Brings up the main menu to the screen.

TV:

Switches to TV source.

CCD:

Closed Caponed buon. Only works with TV input.

ZOOM:

Switches the picture size between wide cinema, normal & zoom.

FAV:

To use favorites mode, use the TV ears remote.

FAV +:

To use favorites mode, use the TV ears remote.

FAV -:

To use favorites mode, use the TV ears remote.

1 | Remote Control instrucons in TV mode

POWER ( ):

Turns TV on when in standby mode. Returns TV to standby mode when on.

MUTE ( ):

Turns sound on and o.

INPUT:

Allows user to cycle through input source. Use to

scroll to preferred source & press ENTER.

MTS:

Audio selecon

SLEEP:

Select amount of me unl TV shuts o automacally.

CHANNEL +/-:

Changes channels up or down.

VOLUME +/-:

Turns the volume up or down.

PMODE:

Cycles through available picture modes

(Bright, user, standard, & vivid).

SMODE:

Cycles through dierent sound sengs

(User, standard, movie, music, news).

DISPLAY:

Displays the source and channels informaon.

NUMBER BUTTONS:

Select a channel or enter a password.

-/--:

Use a separate digital main and sub channels.

:

Last buon returns you to the previous channel viewed.

9

Remote Control

Instrucons in TV mode

10

Remote Control

Set Up



2 | Remote Control Setup

1. Remove the baery cover.

2. Insert AAA size baeries into the baery compartment of the remote. When inserng

the baeries, make sure that you match the (+) and (-) symbols on the baeries with the

(+) and (-) symbols inside the baery compartment.

3. Put the baery cover back on.

To prevent baery leakage which may result in bodily injury or damage to the remote:

• Install all baeries correctly and as marked on the remote control.

• Do not mix baeries (OLD and NEW or CARBON and ALKALINE, etc.).

• Remove baeries when the remote is not going to be used for a long me.

• Properly dispose of baeries in accordance with local laws and regulaons.

11

Headset Overview

1. On & O / Volume

2. Tone

3. Indicator Light

4. AC Adapter (not pictured)

Front View of Headet|

1 2

3

12

Headset Overview

| Baery and Pairing Light

The TV Ears headset has an LED light on the front that will illuminate when it is charging.

The light will go o aer the baery is fully charged and turn on again when the baery is

running low.

When the light rst goes on (indicang baery is low), the headset will have

approximately 30 minutes le of power.

Under normal condions, a fully charged baery should last about ve and a half hours or

more.

It should take no more than four hours to recharge a fully drained baery.

The headset will operate while it is plugged into an outlet.

| Using the TV EARS Headset

Turning on the headset | Turn the headset on. Aer it is turned on, the TV screen will say

“TV Ears Connected”.

Turning o the headset | Turn the headset o. Aer it is turned o, the TV screen will say

“TV Ears Disconnected”.

Walked too far away from TV | The headset will lose sound and the TV will say “ TV Ears

Disconnected”. (Depending on environment, the distance may vary.)

Walked back in range of TV signal | The headset will regain sound and the TV will say

“TV Ears Connected”.

13

Pairing Headset

If the headset is not paired, aempt to pair headset using instrucons below. The

headset should come paired out of the box & should pair when charged.

Step 1 | With the remote labeled “TV•EARS TV” press MENU.

Step 2 | Scroll down unl SETTINGS is highlighted and press ENTER.

Step 3 | Scroll down unl TV Ears is highlighted and press ENTER.

Step 4 | Scroll down unl PASSWORD is highlighted and press ENTER.

Step 5 | Enter password (3277) and press ENTER.

Step 6 | Scroll down unl PAIR is highlighted and press ENTER.

Step 7 | Turn on the headset.

Step 8 | A pop up will appear on your screen that says “TV Ears pairing…press

menu to exit”.

Step 9 | Once pairing is complete your TV will say “TV Ears Pair Success…”.

14

Wall Mounng

| Wall Mounng your TV Ears TV

Your TV Ears TV can be mounted on the wall. If you choose to mount your TV•EARS TV on

the wall, follow the instrucons below.

1. If the base has been aached, remove the base:

• Turn o TV and disconnect all cables from your TV•EARS TV.

• Place your TV•EARS TV face down on a so, at surface to prevent damaging

the screen.

• Remove the six (6) screws holding the stand neck to your TV•EARS TV.

2. Mount your TV•EARS TV to the wall.

• Read the instrucons that came with the specic mount to properly hang your

TV•EARS TV.

• Aach your TV•EARS TV to a wall mount (sold separately) using the mounng

holes in the back panel of your TV•EARS TV, in accordance with the TV mount

instrucons.

| Replace Stand on TV

1. Remove TV Ears TV from wall.

2. Place the TV Ears TV face down on a so, at surface to prevent damage to the screen.

3. Insert stand in TV.

4. Screw in the six (6) screws where designated to do so.

15

Installaon

TV Installaon

| Power Cord Connecon

1. Plug the power cord into the port labeled AC IN on the back of the TV.

2. Plug the opposite end of the power cord into a standard electrical outlet or surge

protector.

| Antenna Connecon

1. Install antenna according to manufacturer’s instrucons.

2. Connect the antenna to the 75-ohm antenna plug labled RF IN on the back of the

TV.

3. In the source list, select TV.



AC IN



75 OHM

ANTE N NA

PLUG

POW E R PLUG OF

ANTE N NA

AMPLI FI ER

OUTDOO R

ANTE N NA

AMPLI FI ER

VHF ANTEN NA UHF AN TE NNA

INDOO R

ANTE N NA

AMPLI FI ER

RF I N



16

Installaon

TV Installaon

Device

(DVD/VCR, Cable/Satellite Box, etc...)

RF IN

S-VIDEO

HDMI1

PC AUD IO

VGA(PC)

Y2

Y1

Pr2

Pr1

VIDEO

Pb2

Pb1

L

HDMI2

Y-L2 Y-R2

Y-L1 Y-R1

R

AC

L

R

AUDIO OUT

AUDI O

S-VIDEO Cable

Audio Cable

1

| Composite (AV)

1. Connect the video cable (yellow plug) to the video port of the device.

2. Connect the audio cables (white & red) to the le and right audio jacks of the

device.

3. Connect the video cable of the port labeled Video on the back of the TV.

4. Connect the audio cables to the ports labeled L & R on the back of the TV.

5. In the source list, select Composite.

| S-Video Connecon

1. Connect the S-Video plug to the S-Video port of the device.

2. Connect the audio cables (white & red) to the le and right audio jacks of the

device.

3. Connect the opposite end of the S-video plug to the port labeled S-Video on the

back of the TV.

4. Connect the audio cables to the ports labeled L & R on the back of the TV.

5. In the source list, select S-Video.

Device

(DVD/VCR, Cable/Satellite Box, etc...)

RF IN

S-VID EO

HDMI1

PC AUDIO

VGA(PC)

Y2

Y1

Pr2

Pr1

VIDEO

Pb2

Pb1

L

HDMI2

Y-L2 Y-R2

Y-L1 Y-R1

R

AC

L

R

AUDIO OUT

Video Cable

V

R

L

TV Back

RF IN

S-VIDE O

HDMI1

PC AUDIO

VGA(PC )

Y2

Y1

Pr2

Pr1

VIDEO

Pb2

Pb1

L

HDMI2

Y-L2 Y-R2

Y-L1 Y-R1

R

AC

L

R

AUDIO O UT

Device

(DVD/VCR, Cable/Satellite Box, etc...)

HDMI OUT

17

| Component Connecon

1. Connect the component cables (green, blue, & red) to the video ports (Y, Pb & Pr)

on the device.

2. Connect the audio cables (white & red) to the le and right audio jacks of the

device.

3. Connect the component cable to the ports labeled Y, Pb, & Pr (1 or 2) on the back

of the TV.

4. Connect the audio cables to the ports TV labeled L & R on the back of the TV.

5. In the source list, select Component (1 or 2).

| HDMI Connecon

1. Connect the HDMI cable to the HDMI ports on the device.

2. Connect the HDMI cable to the ports labeled HDMI (1 or 2) on the back of the TV.

3. In the source list, select HDMI (1 or 2).

Video Cable

Audio Cable

Y Pb Pr

L

R

RF IN

S-VIDEO

HDMI1

PC AUDIO

VGA(PC)

Y2

Y1

Pr2

Pr1

VIDEO

Pb2

Pb1

L

HDMI2

Y-L2 Y- R2

Y-L1 Y- R1

R

AC

L

R

AUDIO OUT

Device

(DVD/VCR, Cable/Satellite Box, etc...)

TV Back

Installaon

TV Installaon

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TV Ears TV User manual

TV Ears TV User manual

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