USER GUIDE
USER
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R02000005177/10Copyright©2017ROAMData
Maintenance
Firstofall,unplugallcablesfromthereader.
Goodrulesforpropercleaningofthereaderare:
Donotcleantheelectricalconnections.
Donotuseinanycasesolvents,detergents,alcoholicorabrasive
productsasthosematerialswilldamagetheplasticorelectrical
contacts.
Avoidexposingthereadertodirectsunlight.
Donotinsert
anythingbutcardsintothesmartcardreaderslot.
Troubleshooting
Moby/8500doesnotturnon:
Batterylevelistoolow.
ChecktheUSBconnection.
CheckthatthewallplugPSUisfullyinsertedintheelectrical
socket.
If Moby/8500 fails to establish Bluetooth Connection with your mobile
app:
CheckifMoby/8500ispairedtoyourmobiledeviceusingthe
mobileapp.
CheckifBluetoothonyourmobiledeviceinON.
Unpairthereaderfromyourmobiledevice’ssystemBluetooth
Settings,andpairthereaderagain
fromyourmobileapp(referto
thepairinguserguide).
Seektechnicalsupport.
MakesurethepairingofMoby/8500withthedeviceisdonefrom
the mobile payment application and not the device’s system
settings.
Cardsarenotread
Checkthatthemagneticcardisswipedcorrectly(with
magnetic
stripeinsertedintotheslot&facingtowardsthekeypad).
Swipeagainthecardwithaconstantmovement.
Check that the magnetic stripe is not damaged, grooved or
cracked.
Make sure you have inserted correctly the smart card into the
smartcardreader and thatthecard
has beenremovedafterthe
transaction.
R02000005178/10Copyright©2017ROAMData
Operation&Storage
Operatingconditions
Operating
temperature
+0°Cto+50°C(charging),
+0°Cto+45°C(standalone)
Connections
MicroUSBBlink(5v500mA)
Storageconditions
Storagetemperature
from‐10°Cto+70°C
Maxrelativehumidity
5to90%,non‐condensingat40°Coperational
Environment(WEEE,BatteriesandPackaging)
This product is labeled in accordance with European Directives
2002/96/ECconcerningWasteElectricaland ElectronicEquipment(WEEE)
and 2006/66/EC concerning Batteries and Accumulators.Those
provisions are requiring producers and manufacturers to become liable
fortake‐back,treatmentandrecyclinguponendoflifeofequipment and
batteries.
The associated symbol
means that WEEE and waste batteries
mustnotbethrownawaybutcollectedseparatelyandrecycled.
ROAMensuresthatefficientcollectionandrecyclingschemesareset‐up
forWEEEandbatteriesaccordingtothelocalregulationofyourcountry.
Please contact your reseller for more detailed information about the
compliance
solutionin placefor disposingof yourold productand used
batteries.
Packaging waste must also be collected separately to ensure a proper
disposalandrecycling.
Please note that proper recycling of the electrical and electronic
equipment and waste batteries will ensure safety of human health and
environment.
R02000005179/10Copyright©2017ROAMData
Any Changes or modificati ons not expressly approved by the party responsible for compliance could
voidtheuser'sauthoritytooperatetheequipment.
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference
received, includinginterference that may cause undesired operation. Note: This equipment has been
tested and found to comply with the limitsforaClassBdigitaldevice, pursuant topart 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference ina
residential installation.Thisequipmentgenerates,usesandcan radiate radio frequency energyand, if
not installedand used in accordance with the instructions, may cause harmful interference to radio
communications. However,there is no guarantee that interference will not occur in a particular
installation. If this equipment
does cause harmfulinterference to radio or television reception, which
can be determined by turning the equipment off and on, the user isencouraged to try to correct the
interferencebyoneormoreofthefollowingmeasures:
—Reorientorrelocatethereceivingantenna.
—Increasetheseparationbetweentheequipment
andreceiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
SARtestsareconductedstandardoperatingpositionsacceptedbytheFCCwiththedevicetransmitting
atits highestcertified
power levelin alltested frequencybands,although theSAR isdetermined atthe
highestcertifiedpower level,theactualSARlevelof theproduct whileoperatingcanbe wellbelowthe
maximumvalue.
Beforea newdevice isavailableforsaletothepublic, itmustbetestedandcertifiedto
theFCCthat it
does not exceed the exposure limit established by the FCC,Tests for eachDevice are performed in
positionsandlocationsasrequiredbytheFCC.
Non‐compliancewiththeaboverestrictionsmayresultinviolationofRFexposureguidelines.
ThisequipmentcomplieswithFCCradiationexposurelimitsset
forthforanuncontrolledenvironment.
This transmitter must not be co‐located or operating in conjunction with any other antenna or
transmitter.
R020000051710/10Copyright©2017ROAMData
“ThisDocumentisCopyright©2017byROAM.ROAMretainsfullcopyright
ownership,rightsandprotectioninallmaterialcontainedinthisdocument.
Therecipientcanreceivethisdocumentontheconditionthathewillkeep
the document confidentialand will not use its contentsin any form or by
any means, except as agreed beforehand, without the prior written
permission of ROAM.
Moreover, nobody is authorized to place this
document at the disposal of any third party without the prior written
permissionofROAM.Ifsuchpermissionisgranted,itwillbesubjecttothe
condition that the recipient ensures that any other recipient of this
document, or informationcontained therein, is
held responsible toROAM
fortheconfidentialityofthatinformation.
Care has been taken to ensure that the content of this document is as
accurate as possible.ROAM however declines any responsibility for
inaccurate, incomplete or outdated information. The contents of this
documentmaychangefromtimetotimewithout
priornotice, anddonot
create,specify,modifyorreplaceanyneworpriorcontractualobligations
agreeduponinwritingbetweenROAMandtheuser.
ROAM is not responsible for any use of this device which would be
inconsistentwiththepresentdocument.
Alltrademarksusedinthisdocumentremain
thepropertyoftheirrightful
owners.”
Yourcontact
ROAMData,101FederalSt,7thFl,Boston02210
Phone:+1.888.589.5885
Fax:+1.617.904.0151
Email:[email protected]
*MOBY/8500-IM-03.02*
/