Motorola Droid Pro Gingerbread Verizon Wireless User guide

Brand: Motorola

Model: Droid Pro Gingerbread Verizon Wireless

Category: Smartphones

Type: User guide

USER GUIDE

1Congratulations

Congratulations

DROID Pro by Motorola

You work. You have a life. DROID Pro by Motorola helps

you handle it all, hassle free.

• Stay on top of your work and personal email.

• Manage your hectic calendar, then sync with your

computer and favorite websites for anytime access to

important meetings and appointments.

• Sync your work and personal contacts.

• View and edit documents from anywhere.

• Use your device as a mobile hotspot to connect up to

five laptops or other Wi-Fi devices.

• Browse the web at lightning speeds and view full

Adobe® Flash® content.

• Take and share great images and video with a high

performing 5MP camera.

Caution: Before assembling, charging, or using your

phone for the first time, please read the important

legal and safety information packaged with your

product.

This product meets the applicable limit for

exposure to radio waves (known as SAR) of

1.6 W/kg (FCC). The limits and guidelines include

a substantial safety margin designed to assure the

safety of all persons, regardless of age and health. The

highest SAR values measured for this device are listed in

the legal and safety information packaged with your

product.

Note: When using the product while worn on your body,

either use an approved accessory such as a holster, or

maintain a distance of 2.5 cm (1 inch) from the body to

ensure compliance with SAR requirements. Note that

the product may be transmitting even if you are not

making a phone call.

•Answers: Touch Launcher icon > Help

Center.

You can also flick your home screen left or right to see

the Tips & Tricks widgets.

• Updates: Phone updates, PC software, online help

and more at www.motorola.com/mydroidpro

• Accessories: Find accessories for your phone at

www.motorola.com/products

2 Your phone

Notes:

• All screen shots in this guide are simulated.

Actual displays may vary.

• Instructions to perform tasks in this guide may

change depending on the software version on

your phone.

• Unless specified otherwise, all instructions to

perform tasks in this guide assume that you are

starting from the home screen.

Your phone

the important keys & connectors

11:35

Browser

Voicemail

Market

Camera

See all your apps.

Touch the Launcher icon.

1 of 6

Power Key

Press=Sleep/

Wake up.

Hold=Turn

on/off.

3.5mm

Headset

Connector

Home Key

Back

Key

Microphone

Menu Key

Micro USB

Connector

Charge or

connect to PC.

Message Light

On=Charged.

Flashing=New

notification.

Volume Keys

Key

Programmable

Key

Touchscreen

International

calling, press

ALT + C.

3Contents

Note: Your phone might look a little different.

11:35

Browser

Voicem ail

Market

Camera

See all your apps.

Touch the Launcher icon.

1 of 6

http://www.motorola.com

Delete

Enter

Shift

Space

Symbols

Alternate

For some features, when you

turn your phone, the screen

adjusts for you.

Voice

Contents

Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Memory card & file management . . . . . . . . . . . . . . . . . . . . . . . . 42

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4 Let’s go

Let’s go

let’s get you up and running

Assemble & charge

1 Cover off 2 SIM in

3 microSD in (may

already be inserted)

4 Battery in

5 Cover on 6 Charge up

Caution: Please read the battery use and safety text in

the important legal and safety information packaged

with your phone.

Tip: To save battery life, see “Battery tips” on page 22.

Note: Your phone comes with a SIM card pre-installed

so you can make and receive calls and text messages

while outside of the U.S. in supported areas. If you’re

new to owning a SIM card, insert it so that its metal

contacts face down and its cut off corner points toward

the bottom corner of your phone.

Set up & go

The first time you turn on your phone, a setup wizard

guides you through signing in to your Gmail™ account. If

you don’t have one, don’t worry, the wizard will help you

create one.

After you log into Gmail, you can set up social

networking, or you can do it later.

Note: This phone supports data-intensive apps and

services. It is strongly recommended that you purchase

a data plan that meets your needs. Contact your service

provider for details.

1 Press and hold the

Power/Lock Key on top of

your phone to turn it on.

2 Select a language.

Power

Key

5Let’s go

3 Follow the setup wizard to create or log in to your

Gmail account.

Note: If you have an existing Gmail account, your

contacts from that account are synced to your phone.

Whenever you choose to select all contacts for the one

you want, your phone shows every contact, in every

groups.

Wi-Fi connect

If you want to use a Wi-Fi computer network for even

faster Internet access, touch Menu > Settings

> Wireless & networks > Wi-Fi settings.

Touch Wi-Fi to search for and connect to wireless

networks. There’s more in “Wi-Fi” on page 40.

Cool content & more

Browse and download thousands of the coolest apps on

the planet from Android Market™. Look in “Apps &

updates” on page 11.

Your phone comes with a microSD memory card

installed—you can load it up with photos, videos, and

music from your computer using “Memory card” on

page 42.

6 Touchscreen & keys

Touchscreen & keys

a few essentials

Touch tips

Here are some tips on how to navigate around your

phone.

Touch

To choose an icon or option,

touch it.

Touch & hold

To open special options,

touch and hold an icon or

other item. Try it: In the

home screen, touch

Contacts, then touch and

hold a contact to open

options.

Browser

Voicemail

Market

Contacts

Displaying 297 contacts

In case of emergency

Abe Baudo

Allie Smyth

Anna Medina

Astrid Fanning

Abe Baudo

View contact

Add to favorites

Edit contact

Drag

To scroll through a list or

move slowly, drag across the

touchscreen. Try it: In the

home screen, touch

Contacts, then drag your

Contacts list up or down.

Tip: When you drag or flick a

list, a scroll bar appears on

the right. Drag the scroll bar

to move the list to a letter

A-Z.

Flick

To scroll through a list or move quickly, flick across the

touchscreen (drag quickly and release).

Tip: When you flick a long list, touch the screen to stop

it from scrolling.

Zoom

Get a closer look at maps or web pages. To zoom in,

double-touch the screen. To zoom out, double touch the

screen again.

Displaying 297 contacts

In case of emergency

Abe Baudo

Allie Smyth

Anna Medina

Astrid Fanning

7Touchscreen & keys

You can also zoom in or out by pinching your fingers

together or moving them apart on the screen.

Phone covers

Your touchscreen might stay dark during calls if the

sensor above it is covered. Don’t use covers or screen

protectors (even clear ones) that cover this sensor.

Screen protectors can also interfere with touchscreen

performance.

To zoom, touch

with two fingers,

then move them

apart.

Key tips

Menu, home, & back

Touch Home to close any menu or app and return to

the home screen. In the home screen, touch and hold

Home to show the last few apps you used, then

touch an app to open it.

Touch Search for text search, or touch and hold for

voice search.

Touch Menu to open menu options, or touch

Back to go back.

Sleep & wake up

To save your battery, prevent

accidental touches, or when you

want to wipe smudges off your

touchscreen, put the

touchscreen to sleep by

pressing the Power/Lock Key. To

Home Key

Back Key

Menu Key

Search Key

Power

Key

8 Touchscreen & keys

wake up the touchscreen, just press the Power/Lock Key

again, or open the phone.

To change how long your phone waits before the screen

goes to sleep automatically, touch Menu > Settings

> Display > Screen timeout.

Tip: To lock the screen when it goes to sleep, use

“Screen lock” on page 47.

Power key menu

Press and hold the Power Key to open the power key

menu, where you can turn off the phone (Power off), or

turn Airplane mode or Silent mode on or off.

Adjust volume

Press the Volume Keys to

change the ring volume (in the

home screen), or the earpiece

volume (during a call).

Volume

Keys

Rotate the screen

When you turn the phone, the touchscreen can rotate to

stay right-side up:

Find it: Menu > Settings > Display > Auto-rotate

screen

Quick tips

If you’re not sure what to do next, try one of these:

To .. .

Get the details. Open a

text message, see details

for a contact, or open items

in other lists.

Touch the message,

contact, or item.

See screen menu. Open a

menu for the current

screen.

Touch Menu .

See item options. Open an

options menu (if available)

for an item on the screen.

Touch & hold the

item.

Start again. Go back to the

home screen.

Touch Home .

9Home screen

Wake up your phone. Turn

on a sleeping touchscreen.

Press the

Power/Lock Key or

open the phone.

See recently used apps.

See features that you’ve

used most recently.

Touch and hold

Home .

To .. .

Home screen

quick access to the things you need most

Quick start: Home screen

The home screen gives you all your latest information in

one place. It’s what you see when you turn on the phone

or touch Home from a menu. It’s basically like this:

Note: Your home screen might look a little different.

The home screen extends beyond what you see on the

screen to give you more room for adding shortcuts,

11:35

Browser

Voicemail

Market

Contacts

See all your apps.

Touch the Launcher icon.

1 of 6

Battery Status

Flick left or right to

see more screens.

Shortcuts

Touch to open.

Launcher Icon

Open the app menu.

Notifications

Flick this bar down

to see details.

10 Home screen

widgets, and more. Flick the home screen left and right

to see more panels or to add widgets or shortcuts.

Use & change your home screen

On your home screen, shortcuts are icons that open

your favorite apps, Web bookmarks, contacts, mail

labels, or music playlists. Widgets show you news,

weather, messages, and other updates right on your

homescreen without having to open a separate

application or web page.

Flick the home screen left or right to open other panels

of shortcuts and widgets.

• To open something, touch it. Press Home to

return to the home screen.

Tip: When you open a widget, touch Menu to see

any options or settings (you can choose accounts for

Messages, Social Networking, or Calendar

widgets).

There’s more about social networking widgets in

“Your social networking account” on page 32.

• To resize Motorola

widgets

, touch and hold a

corner until you feel a

vibration, then drag.

• To add something or

change your wallpaper,

touch and hold an empty

spot until you see the Add

to Home screen menu.

You can add a folder to organize your shortcuts.

• To move or delete something, touch and hold it until

you feel a vibration, then drag it to another spot,

another panel, or the trash at the top of the screen.

Press Search , then use the window that appears.

3pm

Budget Meeting

THU

JUL

Bud

et Meetin

THU

JUL

Search by voice.

Enter text.

View more search

options.

11Apps & updates

Smartphone status & notifications

The status bar at the top of

the screen has icons that

tell you about messages

and smartphone status. To

view your notifications,

touch the status bar and

drag it down. Touch a

notification to select it.

Icons on the right tell you

about phone status:

Tip: To see today’s date, touch and hold the status bar at

the top of the screen.

Bluetooth® active network (full signal)

GPS active network (roaming)

Wi-Fi active 3G (fastest data)

downloading airplane mode

vibrate sync active

silent alarm set

mute call battery (charging)

speakerphone active battery (full charge)

2:50 PM

2:47 PM

2:45 PM

2:41 PM

Mary Morgan

Copy Revisions

Jim Somers

Meet me outside the theater...

New email

[email protected](2)

New voicemail

Dial *86

Notifications

Clear

11:35

November 16, 2011

Verizon Wireless

Apps & updates

get the app you want

Quick start: Apps & updates

You can find all of your apps in one place. From the

home screen, touch Launcher icon to open the app

menu.

Tip: From the app menu, touch All apps > New group

to create special groups of apps or to see your most

recently used apps.

To close the app menu, press Home or Back .

Browse & install apps

Get all the fun games and cool apps you want! Android

Market™ provides access to applications created by

developers worldwide, so you can find the app you

want.

Find it: Market

Scroll to and touch the app you want to install. Then,

touch Install (if app is free) or Buy.

Tip: Find more apps by going to market.android.com

your computer.

Note: If you need help or have questions about Android

Market, press Menu > Help.

12 Apps & updates

Tip: Choose your apps and updates carefully, from

trusted sites like Market, as some may impact your

phone’s performance—see “Choose carefully” on

page 12.

Note: When installing an app, make sure you read the

alerts that tell you what information the app will access.

If you don’t want the app to have access to this

information, cancel the installation.

Recent apps

Touch and hold Home to see the last few apps you

used, then touch the app you want. Touch Home to

return to the home screen.

Tip: Touch Home to see your different home screen

profiles.

Manage & restore apps

Find it: Menu > Manage Apps

Touch an app in the list, then touch Uninstall (for apps

you downloaded), Clear cache, or other options.

To reinstall apps from Android Market, touch Menu

> Manage Apps > Downloaded. Previously installed

apps are listed and available for download.

Choose carefully

Apps are great. There's something for everyone. Play,

communicate, work, or have fun. But remember, choose

your apps carefully. Here are a few tips:

• To help prevent spyware, phishing, or viruses from

affecting your phone or privacy, use apps from trusted

sites, like Market.

• In Market, check the apps’ ratings and comments

before installing.

• If you doubt the safety of an app, don't install it.

• Like all apps, downloaded apps will use up memory,

data, battery, and processing power—some more

than others. For example, a simple battery level

widget will use less than a streaming music player

app. After installing an app, if you're not happy with

how much memory, data, battery or processing

power it's using, uninstall it. You can always install it

again later.

• Just like web browsing, you may want to monitor

childrens’ access to apps to help prevent exposure to

inappropriate content.

• Certain apps may not provide completely accurate

information. Take care, especially when it comes to

personal health.

13Apps & updates

Important customer information

Please be advised that many services and applications

offered through this unique device are provided by

Google™ and various application developers. If you use,

link to or download a Google service, or an application

such as a non-Verizon Wireless location based GPS-type

service, chat room, marketplace or social network from

this device, you should carefully review the terms of

such service or application. If you use any of these

non-Verizon Wireless services or applications, personal

information you submit may be read, collected, or used

by the service or application provider and/or other users

of those forums.

Motorola Mobility, Inc. and Verizon Wireless are not

responsible for your use of those applications or

information you choose to submit or share with others.

Specific terms and conditions, terms of use, and privacy

polices apply to those applications and services. Please

review carefully any and all terms and conditions

applicable to those applications and services including

those related to any location-based services for any

particular privacy policies, risks or waivers.

Your Verizon Wireless customer agreement terms and

conditions and certain other specifically identified terms

govern your use of any Verizon Wireless products and

services.

Update my smartphone

You can check, download, and install smartphone

software updates using your smartphone, or using your

computer:

• Using your smartphone:

You may get an automatic notification of an available

update on your smartphone. Simply follow the

instructions to download and install.

To manually check for updates, press Menu

> Settings > About phone > System updates.

Your smartphone downloads any updates over your

mobile network. Remember, these updates can be

quite large (25MB or more) and may not be available

in all countries. If you don’t have an unlimited data

plan, or mobile network updates are not available in

your country, you can update using a computer.

• Using your computer:

On your computer, go to

www.motorola.com/mydroidpro

and check the

“Software” links. If an update is available, follow the

installation instructions.

14 Calls

Calls

it’s good to talk

Quick start: Calls

Dialing options

From the home screen, touch Phone.

Contacts

Recent Favorites

Dialer

Most Recent

Julie Smith

Mobile 1-555-555-5555 1 hour ago

GHI

ABC

DEF

MNO

TUV

PQRS

WXYZ

JKL

Return Call

Recent

Calls List

Touch to open,

then touch an

entry to call.

Call

Enter a phone

number &

touch here to

call it.

Add to

Contacts

Voice Dial

Delete

In-call options

During a call:

• To use a Bluetooth® device, touch Bluetooth. (First,

turn on your phone and pair it with help from

“Connect new devices” on page 39.)

• To mute a call, touch Mute.

Connected

00:12 Verizon Wireless

Add call

Bluetooth Mute

DialpadEnd call

Mobile (555) 555-7931

Chicago, IL

Kristine Kelley

Speaker

Call Timer

Mute

Touch to mute or

unmute the call.

End Call

Touch to hang up.

Speaker

Touch to turn the

speaker on or off.

Dial Pad

Touch to enter

numbers during a call.

Bluetooth

Switch to a Bluetooth

device.

Add Call

Create a 3-way call.

15Calls

• To use the speakerphone, touch Speaker.

Note: Using a mobile device or accessory while driving

may cause distraction and may be illegal. Always obey

the laws and drive safely.

Tip: You can touch Home or Back to leave the

active call display. To reopen it, touch Home

> Phone.

Make & answer calls

To make a call, touch enter a number, then touch .

Tip: If the screen is locked, drag to the right.

To answer a call while the display is active, touch

Answer. When the display is not active, answer by

dragging to the right.

To ignore a call, touch Ignore.

Note: Your smartphone includes a proximity sensor.

When you hold the smartphone to your ear, the display

goes dark to prevent accidental touches. When you

move your smartphone away from your ear, the display

lights up again.

End calls

Touch End Call.

Recent calls

Find it: Phone

> Recent

• To call a number,

touch it.

• To send a text message, create a contact, view a

contact, or other options, touch and hold an entry.

• To clear the list, touch Menu > Clear list.

• To set up speed dial, touch Menu > Speed dial

setup.

Frequent calls

Find it: Phone > Favorites

• To call a number, touch it.

• To send a text message, view a contact, or other

options, touch and hold an entry.

Add call

Bluetooth Mute

DialpadEnd call

Speaker

16 Calls

Conference calls

To start a conference call, call the first number. After the

call connects, touch Add Call. Dial the next number, or

select it from contacts or favorites. When the next

number answers, touch Merge calls.

Your phone number

Find it: Menu > Settings > About phone > Status

> My phone number

Emergency calls

Note: Your service provider programs one or more

emergency phone numbers that you can call under any

circumstances, even when your phone is locked.

Emergency numbers vary by country. Your

pre-programmed emergency number(s) may not work in

all locations, and sometimes an emergency call cannot

be placed due to network, environmental, or

interference issues.

1 Touch Phone (if your smartphone is locked, touch

Emergency Call).

2 Enter the emergency number.

3 Touch to call the emergency number.

Note: Your phone can use location based services (GPS

and AGPS) to help emergency services find you. See

”GPS & AGPS” in your legal and safety information.

Cool down

In very limited circumstances, such as where your

phone has been exposed to extreme heat, you may see

“Cool Down” messages. To avoid possible damage to

your battery and phone, you should follow these

instructions until the phone is within its recommended

temperature range. When your phone is in “Cool Down”

mode, only emergency calls can be made.

17Contacts

Contacts

contacts like you’ve never had before

Quick start: Contacts

Find it: Contacts

Tip: To search the list, begin typing a name.

Displaying 297 contacts

In case of emergency

Abe Baudo

Allie Smyth

Anna Medina

Astrid Fanning

11:35

Contacts

Recent Favorites

Dialer

Group

Create and view

groups of contacts.

Create Contacts

Contacts List

Touch to view contact

information. Touch & hold

to call, send a text

message, & more.

Transfer contacts

Get all your contacts, all in one place. Here’s a few

helpful hints:

• Use Gmail

All your Gmail contacts will automatically get synced

to your phone. Various computer applications for

mobile phones and email accounts allow you to

export your contacts as a “.CSV” file. You can then use

Gmail to import the file. For more details, go to

www.motorola.com/transfercontacts

or log in to your

Gmail account on your computer and select “Help”.

• Use a memory card

You can transfer contacts from your old phone to your

new Motorola phone using your memory card. See

“Transfer contacts using your Memory Card” on

page 17.

• More

There are other methods and tools to help you at

www.motorola.com/transfercontacts

Transfer contacts using your Memory Card

1 On your old phone, copy all the contacts you want to

your memory card.

2 Insert your memory card in your new phone, see

“Assemble & charge” on page 4.

18 Contacts

3 Import the contacts from your memory card,

touch Contacts, then press Menu >

Import/Export.

Call or email contacts

Find it: Contacts

For View contact, Call contact, Text contact, or other

options, touch and hold the contact.

View & use contacts

When you set up a social networking account (see

“Social networking” on page 32), you’ll know what

everybody’s up to and when. Every time you pick up a

call, check a message, or look up a friend’s contact info,

sure, you’ll see their name and number, but you can see

their social network status and smiling face, too.

Find it: Contacts

• To find a contact, type the contact name.

Touch a contact to open its details. While viewing

details, you can start a call or message by touching a

phone number or other info.

• To change which group of contacts is shown (All,

Facebook, and so on) touch the filter name at the top.

Create contacts

Find it: Contacts > and choose where to store

the contact

Where are contacts saved? Your smartphone saves

new contacts in its memory and on the Google Server or

Backup Assistant™, if you have a subscription. It also

updates your social networking account.

Touch any entry area to open the touchscreen keypad.

When you’re finished, touch Save.

Edit or delete contacts

Find it: Contacts

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Motorola Droid Pro Gingerbread Verizon Wireless User guide

Brand: Motorola

Model: Droid Pro Gingerbread Verizon Wireless

Category: Smartphones

Type: User guide

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Motorola Droid Pro Gingerbread Verizon Wireless User guide

Motorola Droid Pro Gingerbread Verizon Wireless User guide

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