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Model: D2720DS
Regulatory model: D2720DSt
Dell Monitor
D2720DS
User’s Guide
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 – 06
Rev. A00
Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .15
Setting Up the Monitor.................................. 16
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Tilt and Vertical Extension . . . . . . . . . . . . . . . . . . . . . . .17
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Operating the Monitor .................................. 22
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 24
Troubleshooting .......................................30
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Contents | 3
4 | Contents
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Appendix ..............................................34
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have received all
the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures may not be available in certain countries.
Monitor
Stand riser
Stand base
Screw x 4
6 | About Your Monitor
Power cable (varies by country)
HDMI cable
•Quick Setup Guide
•Safety,Environmental,and
Regulatory Information
Product Features
The Dell D2720DS monitor has an active matrix, thinfilm transistor (TFT), liquid crystal
display (LCD), and LED backlight. The monitor features include:
• 68.467cm (27.0-inch) viewable area display (measured diagonally). 2560x1440
resolution with full-screen support for lower resolutions.
• Tilt, pivot and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Plug and play capable if supported by your system.
• Minimize eye discomfort with a screen.
• On-screen display (OSD) adjustments for easy setup and screen optimization.
• Security lock slot.
• Stand lock.
• Arsenic-free glass and Mercury-free for the panel only.
• 0.3 W standby power when in the sleep mode.
8 | About Your Monitor
Back View
1
2
3
4
Label Description Use
1 VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).
2 Security lock slot Secures monitor with security lock (sold separately).
3 Barcode, serial number,
and Service Tag label
Refer to this label if you need to contact Dell for
technical support.
4 Cable-management slot Use to organize cables by inserting them through the
slot.
Bottom View
1 2 3
Label Description Use
1 Power connector Connect the power cable.
2 HDMI connector Connect your computer with HDMI cable.
3 DP connector Connect your computer with DisplayPort cable (sold
separately).
About Your Monitor | 9
Monitor Specifications
Screen type Active matrix - TFT LCD
Panel Type In-Plane Switching Technology
Aspect ratio 16:9
Viewable image dimensions
Diagonal 684.67 mm (27 inches)
Active Area
Horizontal
596.74 mm (23.5 inches)
Vertical 335.66 mm (13.2 inches)
Area
200301.7 mm² (310.20 inches²)
Pixel pitch 0.233 mm x 0.233 mm
Pixel per inch (PPI) 108.79
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 350 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED Edgelight system
Response Time (Gray to Gray) 6 ms with OD
Color depth 16.7 million colors
Color gamut CIE 1976 (79%), CIE 1931 (72%)
Connectivity •1 HDMI port
•1 DP port
Border width (edge of monitor to
active area)
7.9 mm (Top/Left/Right)
18.5 mm (Bottom)
Adjustability
Height adjustment
Tilt
Pivot
Up to 100 mm
-7° to 23°
0° to 90°
Security Security lock slot (cable lock sold separately)
Resolution Specifications
Horizontal scan range 30 kHz to 88 kHz
Vertical scan range 46 Hz to 65 Hz
Maximum preset resolution 2560 x 1440 at 60 Hz
10 | About Your Monitor
Video input capabilities
(HDMI playback)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p,2160p
Preset Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 1600 x 900 60.0 60.0 108 +/-
CVR, 2560 x 1440
88.8
60.0
241.5
+/-
Electrical Specifications
Video input signals •HDMI 1.4, 150mV=<Vp-p=<1560mV for each
dierential line, 100 ohm input impedance per
dierential pair
•DisplayPort 1.2, 120mv min.(For HBR) 50mv min.
(For HBR2) for each dierential line, 100 ohm input
impedance per dierential pair
AC Input voltage/ frequency/
current
100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5A (typical)
Inrush current •120 V: 30 A (Max.) at 0 °C (cold start)
•220 V: 60 A (Max.) at 0 °C (cold start)
About Your Monitor | 11
Physical Characteristics
Signal cable type
•Digital: DisplayPort, 20 pins
•Digital: HDMI, 19 pins
Dimensions (with stand)
Height (extended) 523.5 mm (20.61 inches)
Height (compressed) 423.5 mm (16.67 inches)
Width 612.6 mm (24.12 inches)
Depth
218.0mm (8.58 inches)
Dimensions (without stand)
Height
362.1 mm (14.26 inches)
Width 612.6 mm (24.11 inches)
Depth 48.5 mm (1.91 inches)
Stand dimensions
Height (extended) 395.3 mm (15.56 inches)
Height (compressed) 295.3 mm (11.62 inches)
Width 230.0 mm (9.05 inches)
Depth
218.0 mm (8.58 inches)
Base
230.0 mm x218.0 mm (9.06 inches x 8.58 inches)
Weight
Weight with packaging 7.1 kg (15.65 lb)
Weight with stand assembly and
cables
5.9 kg (13.0 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
3.52 kg (7.76 lb)
Weight of stand assembly 2.1 kg (4.63 lb)
Environmental Characteristics
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)
•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating •Storage: 5% to 90% (non-condensing)
•Shipping: 5% to 90% (non-condensing)
12 | About Your Monitor
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation •148.5 BTU/hour (maximum)
•114.0 BTU/hour (typical)
Compliant standards
RoHS Compliant yes
BFR/PVC free Monitor
(excluding external cables)
yes
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor
can automatically reduce its power consumption when not in use. This is referred to as
power save mode*. If the computer detects input from the keyboard, mouse, or other input
devices, the monitor automatically resumes functioning. The following table shows the
power consumption and signaling of this automatic power saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 43.5 W (maximum)**
33.4 W (typical)
Active-off
mode
Inactive Inactive Off Amber Less than 0.3 W
Switch off - - - Off Less than 0.3 W
The OSD operates only in the normal operation mode. If you press any button in the active-
off mode, the following message is displayed:
No Signal
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered
and shall have no obligation to update such information. Accordingly, the customer should
not rely upon this information in making decisions about electrical tolerances or otherwise.
No warranty as to accuracy or completeness is expressed or implied.
Activate the computer and the monitor to gain access to the OSD.
About Your Monitor | 13
Pin Assignments
HDMI connector
Pin number 19-pin side of theconnected signal cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Utility
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT
14 | About Your Monitor
DP connector
Pin number 20-pin side of theconnected signal cable
1 ML3 (n)
2 GND
3 ML3 (p)
4 ML2 (n)
5 GND
6 ML2 (p)
7 ML1 (n)
8 GND
9 ML1 (p)
10 ML0 (n)
11 GND
12 ML0 (p)
13 CONFIG1
14 CONFIG2
15 AUX (p)
16 GND
17 AUX (n)
18 Hot Plug Detect
19 Return
20 DP_PWR
About Your Monitor | 15
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can select
different settings if desired. For more information about changing the monitor settings, see
Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels
to become fixed in an unchanging state which are hard to see and do not affect the display
quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site
at: http://www.dell.com/support/monitors.
16 | Setting Up the Monitor
Setting Up the Monitor
Attaching the stand
NOTE: The stand is not installed at the factory when shipped.
NOTE: The following instructions are applicable only for attaching the stand that was
shipped with your monitor. If you are attaching a stand that you purchased from any
other source, follow the set up instructions that were included with the stand.
To attach the monitor stand:
1 Remove the monitor’s protective cover and place the monitor with its front facing
downward on it.
2 Use a screwdriver to fully tighten the four screws to the back of the monitor.
3 Insert the stand base blocks fully into the stand slot.
Setting Up the Monitor | 17
4 Lift the screw handle and turn the screw clockwise.
5 After fully tightening the screw, fold the screw handle flat within the recess.
NOTE: Lift the monitor carefully to prevent it from slipping or falling.
Using the Tilt and Vertical Extension
NOTE: This is applicable for a monitor with a stand. If you purchased any other
stand, refer to the respective stand setup guide for set up instructions.
Tilt
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.
7°
23°
NOTE: The stand is detached when the monitor is shipped from the factory.
18 | Setting Up the Monitor
Vertical Extension
NOTE: The stand extends vertically up to 100 mm. The gure below
illustrates how to extend the stand vertically.
100 mm
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended and fully
tilted up to avoid hitting the bottom edge of the monitor.
90°
0°
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your monitor to the computer:
1 Turn o your computer.
2 Connect either the HDMI or the DP cable from your monitor to thecomputer.
3 Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your
computer.
20 | Setting Up the Monitor
Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the
stand,make sure that the monitor is placed on a soft, clean surface.
NOTE: The procedure below is applicable for the default stand. If you purchased any
other stand, see the documentation shipped with the stand to set it up.
To remove the stand:
1 Place the monitor on a soft cloth or cushion.
2 Loosen the screw from the base.
3 Use a screwdriver to loosen the four screws at the back of the monitor.
4 Lift the stand up and away from the monitor.
2
3
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