Original User Manual
ReliaGATE 10-11-x3
Multi-Service Gateway & Edge Controller
Rev. 2-2 — 30 September 2016 — REGATE-10-11-x3_UserMan_EN_2-2 — ENGLISH
Trademarks
All trademarks and registered trademarks are the property of their respective owners.
Intended audience
This document is intended for system integrators, who are skilled persons with a thorough knowledge in
bringing together component subsystems into a whole, ensuring that those subsystems function together.
Disclaimer of liability
Eurotech has reviewed the contents of this document to ensure accuracy and consistency with the
hardware and software described.
Always refer to the latest available manual revision available at: www.eurotech.com.
Revision history
Revision Description Date
1-0 First release 25 March 2016
1-1 Updated section "Power features"
Applied minor corrections
13 April 2016
2-0 Updated sections:
• "Declaration on Conformity"
• "Interfaces in detail"
• "How to access the interfaces under Linux"
• "How to install the product"
9 September 2016
2-2 Minor updates 30 September 2016
© 2016 Eurotech SpA - Via Fratelli Solari 3/A - 33020 AMARO (UD) - Italy
ReliaGATE 10-11-x3 User Manual Rev 2-2 Table of contents
TABLE OF CONTENTS
Trademarks 2
Intended audience 2
Disclaimer of liability 2
Revision history 2
Table of contents 3
1 Safety Instructions 7
1.1 Signals used in this document 7
1.2 Observe antistatic precautions 8
1.3 Connect power supply correctly 8
2 How to receive technical assistance 9
2.1 How to receive technical support 9
2.2 How to return a product to Eurotech 9
3 Conventions used in this document 11
3.1 Conventions for signal names 11
3.2 Abbreviations for direction and electrical characteristics of a signal 11
4 Getting started 13
5 Product overview 15
5.1 Product labels 16
6 Declaration of Conformity 17
6.1 CE Marking 17
6.2 WEEE compliance 17
6.3 RoHS 2 compliance 17
6.4 Electromagnetic Compatibility 18
6.4.1 Electromagnetic Compatibility (for EU) 18
6.4.2 FCC compliance (for USA) 18
6.4.3 IC Compliance (for Canada) 19
7 Technical Specifications 21
8 Interfaces Overview 23
8.1 Front panel interfaces 23
8.2 Rear panel interfaces 24
8.3 LED indicators 25
8.4 Service panel interfaces 26
9 Interfaces in detail 27
9.1 Ethernet ports 27
9.1.1 Connectors and mating connectors specifications 27
9.1.2 Connectors pinout 27
9.1.3 Ports specifications 27
9.2 Wi-Fi and Bluetooth 28
9.2.1 Wi-Fi antenna connector specifications 28
9.2.2 Wi-Fi specifications 28
9.2.3 Bluetooth specifications 28
9.2.4 BLE specifications 28
9.3 Cellular with integrated GPS 29
9.3.1 Cellular antenna connector specifications 29
9.3.2 Cellular modem specifications 29
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Table of contents ReliaGATE 10-11-x3 User Manual Rev 2-2
9.3.3 GPS antenna connector specifications 30
9.3.4 GPS receiver specifications 30
9.4 The MicroSIM card receptacle 31
9.5 Digital I/O interfaces 32
9.5.1 Connector and mating connector specifications 32
9.5.2 Connector pinout 32
9.6 COM ports 0 and 1 33
9.6.1 Note for termination resistors (for RS-485 mode only) 33
9.6.2 Note for fail safe resistors (for RS-485 mode only) 33
9.6.2.1 Switches meaning 33
9.6.3 Connector and mating connector specifications 34
9.6.4 Connector pinout 34
9.7 CAN ports 0 and 1 35
9.7.1 Connector and mating connector specifications 35
9.7.2 Connector pinout 35
9.8 Host USB ports 0 and 1 36
9.8.1 Connector and mating connector specifications 36
9.8.2 Connector pinout 36
9.9 The MicroSD card receptacle 37
9.10 Console port 38
9.10.1 Connector and mating connector specifications 38
9.10.2 Connector pinout 38
9.11 RTC (Real Time Clock) 39
9.11.1 The RTC device "/dev/rtc1" 39
9.11.2 The RTC battery 39
9.11.2.1 Battery Install / Replacement Instructions 39
9.11.2.2 How to enable / disable the RTC battery 40
9.12 Watchdog 40
9.13 Accelerometer 40
9.14 The Programmable pushbutton 40
10 How to supply power to the product 41
10.1 Power supply specifications 41
10.2 Power connector and mating connector specifications 41
10.2.1 Power connector pinout 41
10.3 How to turn ON the product 41
10.4 How to turn OFF the product 42
10.5 How to manage the power consumption of the product 42
10.6 How to perform a power reset of the product 42
11 The Software 43
11.1 The Linux OS distribution 43
11.2 The bootloader procedure 43
11.2.1 How to select the MLO source 43
11.2.2 How to set up a correct microSD card / eMMC card partition 43
12 How to access the interfaces under Linux 45
12.1 Ethernet ports 45
12.2 Wi-Fi and Bluetooth 45
12.3 Modem 45
12.4 Digital I/Os 46
12.4.1 The GPIO utility 46
12.5 COM ports 0 and 1, Console port 47
12.5.1 How to set the RS-232/485 modes 47
12.5.1.1 Use the ethsetserial utility to configure the COM ports 47
12.5.1.2 Implement the ioctl in the source code to configure the COM ports 47
12.5.2 How to test a COM port 49
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ReliaGATE 10-11-x3 User Manual Rev 2-2 Table of contents
12.6 CAN Ports 50
12.6.1 How to enable the CAN bus 5V 50
12.6.2 How to setup a CAN port 50
12.6.3 How to send/receive a message via a CAN port 50
12.7 LED indicators 51
12.7.1 How to drive a LED 51
12.8 Flash Memory 51
12.9 Vehicle Ignition Sense 52
12.10 RTC 53
12.10.1 How to use the timestamp registers 53
12.10.2 How to use the user-available byte 53
12.10.3 How to manage the ReliaGATE 10-11-x3 sleep mode (example) 54
12.11 Watchdog 55
12.11.1 Manage the watchdog using the C programming language 55
12.11.2 Manage the watchdog from the command line 55
12.11.3 For further information 56
12.12 Accelerometer 56
12.13 Internal temperature sensor 57
12.14 The Programmable pushbutton 57
13 How to log in the Administration Console 59
13.1 How to login using the Console port 59
13.2 How to login via Secure Shell (SSH) 59
13.2.1 How to login if your development PC is running Linux 59
13.2.1.1 To connect the ReliaGATE 10-11-x3 via its eth0 port 59
13.2.1.2 To connect the ReliaGATE 10-11-x3 via its eth1 port 60
13.2.2 How to login if your development PC is running Windows 60
13.2.2.1 To connect the ReliaGATE 10-11-x3 via its eth0 port 60
13.2.2.2 To connect the ReliaGATE 10-11-x3 via its eth1 port 60
13.3 How to change your security settings 61
14 Eurotech M2M / IoT solutions 63
14.1 Everyware Software Framework (ESF) 63
14.2 The ESF Web UI 63
14.3 Everyware Cloud (EC) 64
14.4 For further information 64
15 Mechanical specifications 65
15.1 ReliaGATE 10-11-x3 mechanical dimensions 65
15.2 Mounting Bracket mechanical dimensions 66
16 How to install the product 67
16.1 Comply with the FCC & Industry Canada RF exposure safety statement 67
16.2 How to install the product using the Mounting Bracket 67
16.3 How to replace the Mounting Bracket with the DIN Rail Mounting Kit 68
16.4 How to replace the DIN Rail Mounting Kit with the Mounting Bracket 69
16.5 How to install the product on a DIN rail 70
16.6 How to remove the product from a DIN rail 70
16.7 How to remove the DIN Mounting Kit from the product 71
16.8 How to install the DIN Mounting Kit on the product 71
16.9 Which screws are used with the Mounting Bracket or the DIN Mounting Kit 72
17 How to Maintain the Product 73
17.1 Use antistatic precautions 73
17.2 Remove the power supply 73
17.3 Inspect the installation of the product 73
17.4 Clean the product 73
5 / 76
ReliaGATE 10-11-x3 User Manual Rev 2-2 1 Safety Instructions
1 SAFETY INSTRUCTIONS
CAREFULLY READ AND UNDERSTAND THE INSTRUCTIONS CONTAINED IN THIS
DOCUMENT BEFORE INSTALLING / OPERATING THE PRODUCT.
KEEP THIS DOCUMENT FOR FUTURE REFERENCE.
Whenever you have any doubt regarding the correct understanding of the instructions contained in this
document contact your local Eurotech Technical Support Team (see the last page of this document for
further details).
To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the following
precautions, as well as using good technical judgment, whenever installing / operating the product.
Failure to comply with these instructions or with specific warnings elsewhere in this document violates
safety standards of design and manufacture, and intended use of the product.
Eurotech assumes no liability for any failure to comply with these instructions.
1.1 Signals used in this document
DANGER
INDICATES A HAZARD WITH A HIGH LEVEL OF RISK WHICH, IF NOT AVOIDED, WILL
RESULT IN DEATH OR SERIOUS INJURY
WARNING
INDICATES A HAZARD WITH A MEDIUM LEVEL OF RISK WHICH, IF NOT AVOIDED, COULD
RESULT IN DEATH OR SERIOUS INJURY
CAUTION
INDICATES A HAZARD WITH A LOW LEVEL OF RISK WHICH, IF NOT AVOIDED, COULD
RESULT IN MINOR OR MODERATE INJURY
NOTICE
Indicates practices not related to personal injury, such as:
l An instruction to follow to use the product effectively
l A statement of company policy related to product or property protection
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1 Safety Instructions ReliaGATE 10-11-x3 User Manual Rev 2-2
1.2 Observe antistatic precautions
NOTICE
PREVENTING ELECTROSTATIC DISCHARGE (ESD)
When handing the product described in this document, always use appropriate
antistatic precautions to avoid damages due to electrostatic discharge.
For example: use a wrist strap or ESD cuff kept in constant contact with bare skin
and attached to an ESD ground.
1.3 Connect power supply correctly
WARNING
ELECTRIC SHOCK HAZARD
Before applying power, thoroughly review all installation, operation, and safety instructions.
Failure to supply power correctly, or failure to follow all operating instructions correctly, may
create an electric shock hazard, which could result in personal injury or loss of life, and / or
damage to equipment or other property.
To avoid injuries:
l Before operating any equipment, carefully read any supplied instructions
l Do not perform any connections with wet hands
l Check any power cords for damage before using them
l Use certified power cables. The power cables must meet the power requirements of the
device
l Position cables with care. Avoid positioning cables in places where they may be
trampled or compressed by objects placed on them
l Take particular care of plugs, power-points and outlets. Avoid overcharging them
l Always disconnect power and discharge the circuits before touching them
l Only start the product with a power supply that meets the requirements stated on the
voltage label. In case of uncertainties about the required power supply, contact the
Eurotech Technical Support Team (see the back cover for full contact details) or the
electricity authority.
8 / 76
ReliaGATE 10-11-x3 User Manual Rev 2-2 2 How to receive technical assistance
2 HOW TO RECEIVE TECHNICAL ASSISTANCE
2.1 How to receive technical support
If you have technical questions, or if you cannot isolate a problem with your product, or for any inquiry
about repair and returns policies, contact:
l The Eurotech Global Support Center: https://support.eurotech.com/
l Your local Eurotech Technical Support Team: see the back cover for full contact details.
2.2 How to return a product to Eurotech
To return a product to Eurotech, complete the following steps:
1. Send an email to your local Eurotech Technical Support Team (see the back cover for full contact
details) specifying:
l Product Model Number (printed on the product label)
l Product Serial Number (printed on the product label)
l Recap of the fault description
2. Receive a reply from the Eurotech RMA Department. It contains:
l The RMA (Return Merchandise Authorization) number
l The shipping information
3. Pack the product using anti-static material and place it in a sturdy box with enough packing material
to adequately cushion it
4. Ship the product to Eurotech following the information received from the Eurotech RMA
Department.
NOTICE
Any product returned to Eurotech that is found to be damaged due to inappropriate packaging
will not be covered by the warranty!
When shipping the product:
1. Pack it using anti-static material
2. Place it in a sturdy box with enough packing material to adequately cushion it.
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ReliaGATE 10-11-x3 User Manual Rev 2-2 3 Conventions used in this document
3 CONVENTIONS USED IN THIS DOCUMENT
3.1 Conventions for signal names
Convention Description
GND Digital ground plane
# Active low signal
_P Positive signal in differential pair
_N Negative signal in differential pair
3.2 Abbreviations for direction and electrical characteristics of
a signal
Convention Description
I Signal is an input to the system
O Signal is an output from the system
IO Signal may be input or output
P Power and ground
A Analog signal
3.3 3.3 V signal level
5 5 V signal level
NC No Connection
Reserved Use is reserved to Eurotech
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ReliaGATE 10-11-x3 User Manual Rev 2-2 4 Getting started
4 GETTING STARTED
To get started with the ReliaGATE 10-11-x3, follow these steps:
1. Know the ReliaGATE 10-11-x3 interfaces.
The ReliaGATE 10-11-x3 provides connectivity to several wired and wireless interfaces.
For further information, see:
l "Product overview" on page 15
l "Declaration of Conformity" on page 17
l "Technical Specifications" on page 21
l "Interfaces Overview" on page 23
l "Interfaces in detail" on page 27
2. Supply power to the ReliaGATE 10-11-x3.
Supply power to the ReliaGATE 10-11-x3 correctly, respecting all the safety instructions..
For further information, see "How to supply power to the product" on page 41
3. Log into the Administration console.
The ReliaGATE 10-11-x3 runs a Linux distribution based on a Yocto framework and supports login
via a variety of methods.
For further information, see:
l "The Software" on page 43
l "How to log in the Administration Console" on page 59
l "How to access the interfaces under Linux" on page 45
4. Start developing your applications.
The ReliaGATE 10-11-x3 supports ESF, which is an inclusive software framework that puts a
middleware layer between the operating system and the OEM application.
For detailed instructions, and sample applications for developing device applications using ESF on
Eurotech platforms, see: http://esf.eurotech.com/docs.
5. Install the ReliaGATE 10-11-x3.
The ReliaGATE 10-11-x3 is lightweight, compact, and easy to install.
For further information, see:
l "Mechanical specifications" on page 65
l "How to install the product" on page 67
6. Maintain the ReliaGATE 10-11-x3.
Periodic maintenance of the ReliaGATE 10-11-x3 ensures greater integrity and reliable operation.
For further information, see:
l "How to Maintain the Product" on page 73
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ReliaGATE 10-11-x3 User Manual Rev 2-2 5 Product overview
5 PRODUCT OVERVIEW
Your ReliaGATE 10-11-x3 is a compact and lightweight device intended to be used as IoT gateway. It is
based on the TI AM335X Cortex-A8 (Sitara) processor family, with 512MB of RAM, 4GB of eMMC, and a
user-accessible microSD slot.
It is suitable for intensive workload in industrial and automotive applications. It supports a 9 to 36 V power
supply with transient protection and vehicle ignition sense, and features a wide range of connectivity
capabilities.
Your ReliaGATE 10-11-x3 can be equipped with Everyware™ Software Framework (ESF), a commercial,
enterprise-ready edition of Eclipse Kura, the open source Java/OSGi middleware for IoT gateways.
Your ReliaGATE 10-11-x3 can also take advance of Everyware Cloud (separately available). Everyware
Cloud (EC) is a specialized cloud solution that allows you to easily connect, configure and manage your
device through all its life-cycle.
A Development Kit is available upon request. It allows you to quickly and easily start the development of
your applications.
Figure 5.1 - The ReliaGATE 10-11-x3
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5 Product overview ReliaGATE 10-11-x3 User Manual Rev 2-2
5.1 Product labels
The product labels are placed on the bottom side of the product
1
.
Ref#
Label content
Label example
1
• Eurotech logo
• E-mark
• ReliaGATE model number
• MAC address in bar-code format
• MAC address
• Power supply specifications
2
• FCC ID numbers
• ReliaGATE serial number in bar-code format
• ReliaGATE serial number
• CE mark
• WEEE symbol
1
For clarity, the figure above does not show the DIN mounting kit.
16 / 76
ReliaGATE 10-11-x3 User Manual Rev 2-2 6 Declaration of Conformity
6 DECLARATION OF CONFORMITY
6.1 CE Marking
This product is CE marked.
The product meets the guidelines listed in the following sections.
Eurotech is not responsible for the use of this product together with equipment (e.g. power
supplies, personal computers, etc.) that are not CE marked and compliant with the
requirements specified in this document.
This product is compliant with:
l Reduction of Certain Hazardous Substances (RoHS2)
l IP40
l CE
l IEC/UL 60950-1 Information Technology Equipment - Safety - Part 1: General Requirements
l Product compliance with part 15.21 of FCC
The Wi-Fi / Bluetooth Radio module is compliant with:
l CE - EN300 328 (2.4GHz ISM), EN50371 (EMI), EN301 489 (EMC)
l FCC - 15.209 (General RF device), 15.247 & 15.249 (2.4GHz ISM)
l IC for Canada
The Cellular Radio module is compliant with:
l FCC PART 22, 24 & 27 and suitable GSM radio certifications
l IC for Canada
6.2 WEEE compliance
In compliance with the Directive 2012/19/EU of the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE), the symbol on the
right, shown on the product or within its literature, indicates separate collection for this
electrical and electronic equipment (EEE) that has been placed on the market after 2005.
This product, at the end of its life cycle, must be collected separately and managed in
accordance with the provisions of the current Directive on waste electrical and electronic
equipment.
Because of the substances present in the product, improper use or disposal of the refuse
can cause damage to human health and the environment.
To avoid any possible legal implications, contact your local waste collection body for full
recycling information.
6.3 RoHS 2 compliance
The product described in this document, including all its components and its sub-assemblies, have been
manufactured in compliance with the Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic
equipment.
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6 Declaration of Conformity ReliaGATE 10-11-x3 User Manual Rev 2-2
6.4 Electromagnetic Compatibility
6.4.1 Electromagnetic Compatibility (for EU)
Conditions of operation
This product meets the requirements of the EC Directive 2004/108/EC on the electromagnetic
compatibility.
This product is designed for use in industrial areas.
Modifications
Any modifications made to this product that are not approved by Eurotech may void the prerequisites for
the EC conformity declaration.
6.4.2 FCC compliance (for USA)
This device and its accessories comply with part 15 of FCC rules. Operation is subject to the following two
conditions:
1. This device and its accessories may not cause harmful interference.
2. This device and its accessories must accept any interference received, including interference that
may cause undesired operation.
Change or modifications that are not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
FCC ID: UKMMRG1011
Contains FCC ID: RI7HE910
18 / 76
ReliaGATE 10-11-x3 User Manual Rev 2-2 6 Declaration of Conformity
6.4.3 IC Compliance (for Canada)
ENGLISH
This device complies with Industry Canada's
license-exempt RSSs. Operation is subject to the
following two conditions:
1. This device may not cause interference;
and
2. This device must accept any interference,
including interference that may cause
undesired operation of the device.
FRANÇAIS
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de
brouillage;
2. L'utilisateur de l'appareil doit accepter tout
brouillageradioélectrique subi, même si le
brouillage est susceptible d'en
compromettre le fonctionnement.
This radio transmitter IC: 21442-MRG1011 has
been approved by Industry Canada to operate
with the antenna types listed below with the max-
imum permissible gain indicated. Antenna types
not included in this list, having a gain greater than
the maximum gain indicated for that type, are
strictly prohibited for use with this device.
Le présent émetteur radio IC: 21442-MRG1011 a
été approuvé par Industrie Canada pour fonc-
tionner avec les types d'antenne énumérés ci-des-
sous et ayant un gain admissible maximal. Les
types d'antenne non inclus dans cette liste, et
dont le gain est supérieur au gain maximal
indiqué, sont strictement interdits pour l'ex-
ploitation de l'émetteur.
Antenna types / Types d’antenne Gain / Gain
Cellular
GSM 850 -0.23 dBi
GSM 900 0.77 dBi
DCS 0.67 dBi
PCS 0.96 dBi
WCDMA I 0.73 dBi
Wi-Fi / Bluetooth 5.0 dBi
IC: 21442-MRG1011
Contains IC: 5131A-HE910
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