19
ODGSR Series Outdoor Gas Fireplace
20007114
LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
AllVermontCastingsgasstoves,gasinserts,andgasreplaces,andallMonessenandVermont
CastingsGroupbrandgasreplacesequippedwithanInsta-FlameCeramicBurner,orstandard
BASIC WARRANTY
Vermont CastingsGroup(hereinafter referred tocollectivelyas the
Company) warrants that your new Vermont Castings, Monessen
or Vermont Castings Group Gas Fireplace/Stove is free from
manufacturingandmaterialdefectsforaperiodofoneyearfromthe
dateofpurchase,subjecttothefollowingconditionsandlimitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber
ofeveryVermontCastings, Monessen or Vermont Castings Group
gasproductiswarrantedforlifeagainstthroughwallperforation.All
appliancesequippedwithanInsta-FlameCeramicBurnerhavelimited
lifetimecoverageontheceramicburnerplaque.Warranteesaremade
totheoriginalownersubjecttoproofofpurchaseandtheconditions
andlimitationslistedonthisWarrantyDocument
COMPONENT WARRANTY
CASTIRON:Allexternalandinternalcastironpartsarewarrantedfora
periodofthreeyears.
Note:OnporcelainenamelnishedexternalpartsandaccessoriesThe
CompanyoffersnoWarrantyonchippingofenamelsurfaces.Inspect
allproductpriortoacceptingitforanydamagetotheenamel.
Thesaltairenvironmentofcoastalareasorahighhumidityenvironment
canbecorrosivetotheporcelainenamelnish.Theseconditionscan
causerustingof the castironbeneath the porcelainenamelnish,
whichwillcausethenishtoakeoff.
Dyelotvariationswithreplacementpartsand/oraccessoriescanoccur
andarenotcoveredbywarranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glassdoorsarenotwarrantedforbreakageduetomisuseoraccident.
Glassdoorsarenotcoveredfordiscolorationorburnedinstainsdueto
environmentalissues,orimpropercleaningandmaintenance.
BRASSPLATED PARTSANDACCESSORIES: Brass partsshouldbe
cleanedwithLemonoilonly. Brasscleanerscannotbeused.Mortarmix
andmasonrycleanersmaycorrodethebrassnish.TheCompanywillnot
beresponsiblefor,norwillitwarrantanybrasspartswhicharedamaged
byexternalchemicalsordowndraftconditions.
GASVALVES:Gasvalvesarecoveredforaperiodofoneyear
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanicalcomponentsoftheburnerassemblyarecoveredforoneyear.
Allsteeltubeburnersarewarrantedforoneyear.
ACCESSORIES:Unlessotherwisenoted,allcomponentsandVermont
CastingsGroupcompanysuppliedaccessoriesarecoveredforaperiod
ofoneyear.
CONDITIONS AND LIMITATIONS
• ThisVermontCastingsorVermontCastingsGroupproductmustbe
installedorservicedbyaqualiedinstaller,preferablyNFIorWETT
(Canada)certied,asprescribedbythelocaljurisdiction.Itmustbe
installedandoperatedatalltimesinaccordancewiththeInstallation
andOperatinginstructionsfurnishedwiththeproduct.Anyalteration,
willful abuse, accident, or misuse of the product shall nullify this
warranty.
• Thiswarrantyisnon-transferable,andismadetotheoriginalowner,
providedthatthepurchasewasmadethroughanauthorizedsupplier
oftheCompany.
• ThecustomermustpayforanyAuthorizedDealerin-hometravelfees
orservice charges forin-home repairwork.It isthedealers option
whethertherepairworkwillbedoneinthecustomer’shomeorinthe
dealer’sshop.
• If upon inspection, the damage is found to be the fault of the
manufacturer,repairswillbeauthorizedatnochargetothecustomer
partsand/orlabor.
• Any part and/or component replaced under the provisions of this
warrantyis coveredforsixmonthsor theremainder oftheoriginal
warranty,whicheverislongest.
• Thiswarrantyislimitedtotherepairoforreplacementofpart(s)found
tobedefectiveinmaterialorworkmanship,providedthatsuchpart(s)
havebeensubjectedtonormalconditionsofuseandservice,after
saiddefectisconrmedbytheCompany’sinspection.
• The company may, at its discretion, fully discharge all obligations
withrespecttothiswarrantybyrefundingthewholesalepriceofthe
defectivepart(s)
• Anyinstallation,labor,construction, transportation,orotherrelated
costs/expenses arising from defective part(s), repair,replacement,
orotherwiseofsame,willnotbecoveredbythiswarranty,norshall
theCompanyassumeresponsibilityforsame.Further,theCompany
willnotberesponsiblefor anyincidental,indirect,orconsequential
damagesexceptasprovidedbylaw.
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONSOFINCIDENTALANDCONSEQUENTIALDAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS,SOTHEABOVELIMITATIONSMAYNOTAPPLYTOYOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHVARYFROM
STATETOSTATE.
• Allotherwarranties-expressedorimplied-withrespecttotheproduct,
itscomponentsandaccessories,oranyobligations/liabilitiesonthe
partoftheCompanyareherebyexpresslyexcluded.
• The Company neither assumes, nor authorizes any third party to
assumeonitsbehalf,anyotherliabilitieswithrespecttothesaleofthis
VermontCastings,MonessenorVermontCastingsGroupproduct
• Thewarrantiesasoutlinedwithinthisdocumentdonotapplytochimney
componentsorothernon-VermontCastingsGroupaccessoriesused
inconjunctionwiththeinstallationofthisproduct.
• Damagetotheunitwhileintransitisnotcoveredbythiswarrantybut
is subject to claim against the common carrier. Contact the dealer
fromwhomyoupurchasedyourreplace/stove(donotoperatethe
applianceasthismightnegatetheabilitytoprocesstheclaimwiththe
carrier).
• TheCompanywillnotberesponsiblefor:
a) Downdraftsorspillagecausedbyenvironmentalconditionssuch
asnear-bytrees,buildings,rooftops,hills,ormountains.
b) Inadequate ventilation or negative air pressure caused by
mechanicalsystemssuchasfurnaces,fans,clothesdryers,etc.
• Thiswarrantyisvoidif:
a) Thereplacehasbeenoperatedinatmospherescontaminatedby
chlorine,uorine,orotherdamagingchemicals.
b) The fireplace has been subjected to prolonged periods of
dampnessorcondensation
c) Any damages to the fireplace, combustion chamber, heat
exchangerorothercomponentsduetowater,orweatherdamage,
whichistheresultofbutnotlimitedto,improperchimney/venting
installation.
d) Anyalteration,willfulabuse,accident, ormisuseoftheproduct
hasoccurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contactyoursupplier.Makesureyouhaveyourwarranty,your
salesreceipt,andthemodel/serialnumberofyourVermont
CastingsGroupproduct.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.