southern electric iplan User manual

Type
User manual
YOUR
USER
GUIDE
CONTENTS
Introduction
What is iplan?
How iplan works
Learn about your display
Display modes
EnergyTools
Display messages
Getting online
Step 1: Register your online account
Step 2: Attaching your energy accounts
Step 3: Switch to paperless billing
Step 4: Personalise your profile
Step 5: Download the upload software
Step 6: Sync your display to your PC
Manage your energy
Your online account
You and your energy usage
EnergyTools
Tips and energy saving actions
Help section
Trouble shooting - FAQ’s
Trouble shooting - Uploading data
Re-linking the display and sensor
Using your display without a computer
Caring for your Smart Energy Kit
Responsible disposal
How to assess your meter safety
Getting set up
What’s in the box?
Setting up your sensor
Setting up your display
Attaching your sensor
2 - 4 27 - 39
40 - 54
5 - 11
12 - 18
19 - 26
INTRODUCTION
In this section you’ll find:
What is iplan?
How iplan works
2
We all know it’s important that we start to use less energy – to do our bit for the
environment and to cut the cost of our bills.
iplan helps you do exactly that. It’s a clever service that lets you see and change the
way you use energy*, so you only use what you need and save money.
You get:
Smart Energy Kit containing your display, sensor, USB cable and power adapter
EnergyTools
iplan online account
To get the most out of iplan, please take a few moments to read this guide. You will
learn how the iplan tools work together to help you save energy, save money and
make a difference.
*Based on electricity consumption only.
WHAT IS iplan?
3
HOW iplan WORKS
The sensor clips on to the cable
from your electricity meter.
It sends information on how much
energy you’re using to your display.
Your USB cable connects your
display to your PC, uploading your
energy use information to your
iplan online account.
21 3
4
GETTING SET UP
In this section you’ll find:
What’s in the box?
How to access your meter safety
Setting up your sensor
Setting up your display
Attaching your sensor
5
View our 'getting set up' video guide
http://bit.ly/iplan-gettingsetup-SouthernElectric
Your display
Your iplan display converts data received from the
sensor into information that's simple to understand on
screen. The display also has handy tools to help you
manage your usage and take control of your bills.
Your sensor
This smart little sensor
clips on to the cable
running from your meter
and measures the
amount of electricity
being used in your home.
Cable and
adapter
The USB cable connects
to the adapter and the
display to power the
device. The cable also
connects the device to
your PC.
WHAT’S IN THE BOX?
6
Keep
surfaces
clear
Remove tab
SETTING UP YOUR SENSOR
Activating your sensor
Open the sensor and remove the little tab from the
battery pack. Check that the inside metal surfaces of
the sensor are visible. If there’s any covering layer
remaining, peel it off.
Only fit your sensor according to instructions. Do not
fit if the sensor is damaged.
If you see any corroded cable insulation, exposed
copper wires or notice a burning odour at your meter,
do not proceed with attaching your sensor. Please
call a qualified electrician.
Touching exposed wires or components may result in
electric shock causing possible injury or death.
Please refer to our ‘How to assess your meter safety’
page 54 for further guidance.
9
Warning
SETTING UP YOUR DISPLAY
You can power your iplan display by plugging it into the mains, or by connecting it to your PC. Here’s how:
To plug into the mains connect the other end of the
USB cable to the power adaptor and plug it into the
mains. (For short term use and portability, AA batteries
can be used, however they shouldn’t be relied upon as
a main source of power.)
Turn the display over. Insert the small end of the USB
cable into the USB port. To connect to your PC, insert
the other end of the USB cable to a USB port on your
PC.
1
2
10
11
Stand
Now turn the display over and you should see ‘0’ on
the screen. That’s it – your display is ready and waiting
for information from the sensor. If you are having
trouble, please see page 48 for information on
re-linking your sensor.
3
The display has a reversible cover on the back so you
can stand your display on a table or other surface.
4
12
1
2
Take the sensor to your electricity
meter, keeping this guide handy for
reference.
You are going to fit your sensor to
the ‘live’ cable. This is usually the
fourth cable from the left.
ATTACHING YOUR SENSOR
Don’t worry if your electricity meter
has more than four cables – the
fourth cable from the left is usually
still the correct one.
Fourth from left
Sensor
Meter
12
13
Found the cable? Great. Now
position the groove of the sensor
around the fourth cable. Try to fit
the sensor to a straight section of
cable, if possible. Be careful not to
pull or bend the cables.
Close the sensor over the cable by
firmly pushing the sensor together
until your hear a CLICK. If you
don’t hear the click or have any
problems attaching the sensor, see
Troubleshooting (p40 - 45) for more
information.
3
4
‘CLICK’
In this section you’ll find:
Display modes
EnergyTools
Display messages
LEARN ABOUT YOUR DISPLAY
14
View our 'energy tools' video guide
http://bit.ly/iplan-energytools-SouthernElectric
DISPLAY MODES
Your display can be set to 2 different modes using the button on the right side of the display casing.
15
Power now
This is the amount of electricity that your home is using
right now. It is measured in watts.
Today
This shows the amount of kilowatt hours used so far
today. It resets automatically at midnight.
Target
This shows you the amount of kilowatt hours you
should aim not to go over today.
Now mode
Money mode lets you see how much money you are spending on electricity from week to week.
16
This week
This shows the approximate amount of money you
have spent on electricity so far this week. This figure
resets at midnight every Sunday.
Last week
This is the approximate amount of money you spent in
total on electricity in the previous week.
Target
If you are trying to cut back on your energy bills, this is
the amount of money that you should be trying not to
go over in the week.
Money mode
Learning period
Your iplan display is a really clever piece of kit that quickly learns about your home’s energy use. For the EnergyTools
to work, the display needs to receive information about your home’s energy use patterns for seven days in a row,
starting on a Monday and ending on a Sunday.
So, let’s say you switch on your display on a Tuesday – the EnergyTools will come to life 13 days later, on the
Monday. After this learning period, your iplan display is personalised to your home. Your daily and weekly targets will
also be calculated during this week and will be shown on your display, giving you simple energy goals to aim for.
Remember, it’s just the EnergyTools that take time to come to life. All of the other information shown on your
display is accurate from the moment it's set up.
ENERGYTOOLS
The EnergyTools are found at the top of your display.
They turn on and off to tell you, at a glance, how your
house is using energy.
17
MaxAlert
If the MaxAlert icon is showing, you’re using more electricity than usual. And if it’s flashing,
you’re using a lot more electricity than usual. So when you see the MaxAlert icon, it’s a little
reminder to check if everything that’s switched on really needs to be.
MaxAlert is based on your home’s normal usage pattern, so it changes over time, as the
display learns more about you or your energy use changes.
18
GridWatch
GridWatch turns on when the national demand for electricity is likely to be high, usually
between 4pm and 7pm each day. Energy generated during these times has a greater
impact on the environment. By keeping an eye out for the GridWatch icon, you can choose
to use your dishwasher, washing machine and other appliances outside of peak times,
helping to do your bit for the planet.
19
TargetTrack
iplan helps you understand your electricity use, so it's easy to set realistic targets to cut
your bills. Once you do that, the TargetTrack icon will come on whenever your usage is
higher than your target. Then it’s over to you – to get back on track you can check if you
could switch off some appliances. Your target is automatically set at 5% less than the
estimated energy you used last year. You can set or change this target on your iplan online
account.
BaseCheck
The display learns your normal base consumption level over time. BaseCheck turns on when
your electricity use is at its lowest, so you should look out for this icon when you're off out or
off to bed. If you don't see it, there's a good chance you've left something switched on or on
standby, which wastes money. Try to have BaseCheck on for as long and as often as possible.
By Making a few small changes to you habits you'll soon see big changes in your bills.
DISPLAY MESSAGES
Watch out for these messages on your display:
20
Temperature
This number tells you the air temperature in
the environment around the display.
Too cold!
Brrrrr…feeling chilly? This icon comes on
when the air temperature is below 17°C
(63°F). For children, the elderly or those with
long-term illness, it may be beneficial to
keep your home warmer than 17°C.
If the icon is flashing, it is below 13°C (55°F)
and you should turn your heating up.
Please sync me
To get the best from iplan, it’s important to
keep your display synced with your online
iplan account. Syncing is when the information
from your display is sent to your PC. This icon
is a little reminder to do that, so dig out your
USB cable and connect it to your PC.
Wireless signal
If you see this icon, the display is connected to
the sensor but the signal strength is weak. If
there are horizontal dashed lines across the
screen and you see this symbol, the display is
out of range. In either case, please try moving
the display to a different location.
GETTING ONLINE
In this section you’ll find:
Step 1: Register your online account
Step 2: Attaching your energy accounts
Step 3: Switch to paperless billing
Step 4: Personalise your profile
Step 5: Download the iplan software
Step 6: Sync your display to your PC
21
View our 'getting online' video guide
http://bit.ly/iplan-gettingonline-SouthernElectric
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southern electric iplan User manual

Type
User manual

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