Lenovo ThinkPad Edge 14 Hardware Maintenance Manual

HardwareMaintenanceManual

ThinkPadEdge14²,Edge15²,E40,andE50

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage155.

FourthEdition(December2011)

©CopyrightLenovo2010,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,andservicesaredeliveredpursuant

aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...24

Importantnoticeforreplacingasystem

board................24

Howtouseerrormessage........24

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................24

Productdenition............24

FRUidenticationforCTO,CMV,andGAV

products...............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

DiagnosticsusingPC-DoctorforDOS....28

LenovoThinkVantageToolbox(LenovoSystem

Toolbox)...............31

PC-DoctorforRescueandRecovery....31

FRUtests...............31

Powersystemcheckout...........32

Checkingtheacadapter.........33

Checkingoperationalcharging......33

Checkingthebatterypack........33

Checkingthebackupbattery.......34

Chapter4.Relatedservice

information..............35

RestoringthefactorycontentsbyusingRecovery

DiscSet.................35

Passwords................36

Power-onpassword...........36

Hard-diskpassword...........36

Supervisorpassword..........37

Howtoremovethepower-onpassword...37

Howtoremovethehard-diskpassword...37

Powermanagement............38

Screenblankmode...........38

Sleepmode..............38

Hibernationmode...........38

Symptom-to-FRUindex...........39

Numericerrorcodes..........39

Errormessages............41

No-beepsymptoms...........42

LCD-relatedsymptoms.........42

Intermittentproblems..........42

Undeterminedproblems.........43

Chapter5.Statusindicators.....45

Chapter6.SpecialkeysandFnkey

combination..............47

Chapter7.FRUreplacement

notices................49

Screwnotices...............49

Retainingserialnumbers...........50

Restoringtheserialnumberofthesystem

unit.................50

RetainingtheUUID...........51

ReadingorwritingtheECAinformation...51

Chapter8.Removingandreplacinga

FRU..................53

1010Batterypack.............54

1020Opticaldriveortravelcover.......54

1030Thermalcover.............55

1040Harddiskdrive(HDD)assembly.....56

1050DIMM................57

1060Fanassembly.............58

1070CPU................61

1080WirelessWANslotcoverandPCIExpress

MiniCardforwirelessWAN..........62

1090Palmrestassemblywithcables......65

1100PCIExpressMiniCardforwirelessLAN..68

1110Backupbattery............69

1120Bluetoothdaughtercard(BDC-2).....70

1130Keyboard..............71

1140Keyboardbezel............74

1150LCDunit...............76

1160Topshieldingassembly.........79

1170Systemboardassembly.........81

©CopyrightLenovo2010,2011

i

1180USBconnectorboardandUSBcable

assembly.................84

1190DC-incableandbasecover.......86

2010LCDfrontbezel............90

2020Speakerassembly...........91

2030Integratedcamera...........92

2040Hinges,LCDpanel,LCDcable,andLCDrear

coverassembly..............92

2050Antennaassembly...........95

Chapter9.Locations.........97

Frontview................97

Rearview.................98

Bottomview...............99

Chapter10.Partslist........101

Overall..................102

LCDFRUs................130

Keyboard.................144

Miscellaneousparts............146

ACadapters...............146

Powercords...............147

Recoverydiscs..............148

Windows7HomeBasic(32bit)DVDs....148

Windows7HomePremium(32bit)DVDs..149

Windows7HomePremium(64bit)DVDs..150

Windows7Professional(32bit)DVDs....151

Windows7Professional(64bit)DVDs....152

Commonservicetools...........153

AppendixA.Notices.........155

Trademarks................156

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

®

Notebookproducts.

ThinkPadEdge14"andE40

Machinetypes(MT)0199,0578,and0579

ThinkPadEdge15"andE50MT0301,0302,and0319

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety

information”onpage1

andChapter2“Importantserviceinformation”onpage23.

©CopyrightLenovo2010,2011

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2010,2011

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

2HardwareMaintenanceManual

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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