Ingenico iSC250 User manual

Brand: Ingenico

Model: iSC250

Type: User manual

This manual is also suitable for

XKB-ISC250CL

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695900003392R1100001





Isc250



Securityofyourterminal

Your device fulfils current applicable PCI PED security

requirements.

Upon receipt of your terminal you should check for signs of

tampering of the equipment. It is strongly advised that these

checksareperformedregularlyafter receipt. You should check,

for example:that thekeypad is firmly in place;that thereis no

evidence of unusual wires that have been connected to any

ports on your terminal or associated equipment, the chip card

reader or any other part of your terminal. Such checks would

provide warning of any unauthorised modifications to your

terminal,andothersuspiciousbehaviourofindividualsthathave

access to your terminal. Your terminal detects any “tampered

state”. In this state the terminal will repeatedly flash the

message” Alert Irruption!” and further use of the terminal will

not be possible. If you observe the “AlertIrruption!” message,

youshouldcontacttheterminalhelpdeskimmediately.

Youarestronglyadvisedtoensurethatprivilegedaccesstoyour

terminal is only granted to staff that have been independently

verifiedasbeingtrustworthy.

CAUTION



PositioningoftheISC250oncheckstandmustbeinsuchaway

tomakecardholderPIN(PersonalIdentificationNumber)spying

infeasible.

NEVER ask the customer to divulge their PIN Code. Customers

shouldbeadvisedtoensurethattheyare notbeingoverlooked

whenenteringtheirPINCode.



WARNINGTOUSERSINTHEUNITEDSTATES

FederalCommunicationCommissionInterference

Statement47CFRSection15.105(b)

Thisequipmenthasbeentestedandfoundtocomplywiththe

limitsforaClassBdigitaldevice,pursuanttoPart15oftheFCC

Rules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidential

installation.Thisequipmentgeneratesusesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmful

interferencetoradiocommunications.However,thereisno

guaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterference

toradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotry

tocorrecttheinterferencebyoneofthefollowingmeasures:

‐Reorientorrelocatethereceivingantenna.

‐Increasetheseparationbetweentheequipmentandreceiver.

‐Connecttheequipmentintoanoutletonacircuitdifferent

fromthattowhichthereceiverisconnected.

‐Consultthedealeroranexperiencedradio/TVtechnicianfor

help.

NOUNAUTHORIZEDMODIFICATIONS

*296106

CAUTION:Thisequipmentmaynotbemodified,



altered,orchangedinanywaywithoutsigned

writtenpermissionfromIngenico.Unauthorized

modificationmayvoidtheequipmentauthorization

fromtheFCCandwillvoidtheIngenicowarranty.

ANTENNAREQUIREMENT

47CFRSection15.203

This device ISC250 complies with Part 15 of the FCC

Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any

interference received, including interference that

maycauseundesiredoperation.



WARNINGTOUSERSINTHECANADA:

Operationissubjecttothefollowingtwoconditions:

(1)thisdevicemaynotcauseinterference,and(2)

thisdevicemustacceptanyinterference,including

interferencethatmaycauseundesiredoperationof

thedevice.

Toreducepotentialradiointerferencetoother

users,theantennatypeanditsgainshouldbeso

chosenthattheequivalentisotropicallyradiated

power(e.i.r.p.)isnotmorethanthatpermittedfor

successfulcommunication.



SAFETY

CAUTION:riskofexplosionifthebatteryis

replacedby an incorrecttype. Dispose of used

batteryaccordingtotheinstructions



Connectionofheadset onaudiooutputside

jack; Anexcessiveacousticpressureof

headsetcaninvolvedeafness!



OnlyusethepowersupplyAC/DCprovided

with iSC250 (8VDC, 2A or 8VDC, 3,6A) or the

power provided by a cash register (16 Watt

min,8Vmin)limitedpowersource(LPS).

Remove the DC power jack connector to

powerofftheterminal.



Installation



Guide

Power&Cableconnections







lusPenConnection



Carefullyinspecttheshippingcartonanditscontentsforshippingdamage.Ifthedeviceisdamaged,filea



claimimmediatelywiththeshippingcompanyandnotifyIngenico.



Youshouldhave:



 

Savethecartonandpackingmaterialforrepackagingormovingthedeviceinthefuture.Connectthecabletothe

HOSTportbeforeconnectingthedevicetopower.



iSC250



device

Stylus



Thisguide

Theboxmayalsoincludethefollowingitemsdepending



onyourconfigurationworking:

• Cable(specifictoyourconnectivityrequirements)

• Powersupplyunit



mentchecklist



Turntheterminal.Thereis

oneportonthebackfor

powerandcommunication.

Connectthecableonthe

terminal.Connecttheother

endtothepowersupplyunit.

Connectthepowersupply

unittothemainsbythewall

receptacle.



Twoportsattherearside:

‐ audioout

‐ USBhost

SwipingaMagneticStripeCard









Take care to ensure that the card is inserted in the

correct manner (direction is marked on terminal). Slide

the card from the rear to the front in a continuous

motionforbestresults.





TheISC250device’s



magneticstripereader

readsdebit,credit,andall

standardmagneticstripe

cards.

SmartCardReader(SCR)







Bringthecardfirmlyuptothe



activezoneabovethedisplay

(atabout1cm).Keepthecard

closetothedisplayduringthe

transaction.

SignatureHandling

TheiSC250cancapturean

electronicimageofacustomer's

signaturefortransactions

thatrequireasignatureand

transmittoahostsystem.

Thesignatureareadisplaysonthescreenfor

transactionsrequiringacustomersignature.

Usetheelectronicstylusattachedtothedevice.



ContactlessReader



Takecaretoensurethatthecard



isinsertedinthecorrectmanner,

chip facing up (direction is

markedonterminal

)





InsertthestylusconnectorintotheISC250stylusport



Placethestylusintothecradleonthelefthand‐sideofthe

ISC250device,orinsertituprightintotheholeinthe

cradle.



attherearoftheISC250.

Troubleshooting

MagneticCardReaderDoesNotWorkProperly

1. Whenslidingthecardthroughthereader,make

surethatthemagneticstripeonthecardisfacing

theISC250displayscreen(seeSwipingaMagnetic

StripeCard).

2. Swipethecardatafasterormiddlesteadyspeed.

3. Inspectthemagneticstripeonthecardtomake

sureitisnotscratchedorbadlyworn.

5.Todetermineiftheproblemiswiththecard:

a.Ifyourhostdevicehasamagneticstripereader,

tryswipingthecardthere.

b.IfyouhaveanotherworkingISC250device,try

swipingthecardthere.



Deviceisnotworking

1. MakesurethattheISC250connectoris

fullyinsertedintothebackofthedevice.

2. Restartthedevice.

3. IfyouhaveanotherworkingISC250

device,swapthedevicestodetermineif

theproblemiswiththedevice,cable,POS,

orpowersupply.

4. IftheISC250deviceisdirectlyconnected

toahost,resetthehostbyturningitoff

andbackonagain.

Changesormodificationstothisdevicenot

expresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperate

theequipment.



Anyliquidspillunderthecustomcovermustbe

removedrightaway.



Themainportatthebackmustnotbeusedto

connectastandardvideoHDMIcable.Onlyconnect

cablesprovidedbyIngenico.

TerminalLocation

The ISC250 device maybe mounted onaflat surface,

wall,orcustomerstand(recommended).

Do notplace the ISC250 device on a PC monitor,

adjacent to an electronically active security tag

deactivation system, or near other sources of

magneticfields.

TheISC250devicemustbeatleast12inchesaway

fromanelectronicallyactivetypeofsecuritytag

deactivationpad.

Therearetwotypesofsecuritytagdeactivation

systems:

• Anelectronicallyactivesystemsendsouta

powerfulandpotentiallydisruptivesignalto

deactivatethesecuritytag.IftheISC250device

isplacedtooclosetothesystem’spad,orplaced

abovethepad,thesignaturecapturefilesmay

becorrupted.

• Apassivesystemisapermanentmagnettype

thatdoesnotsendoutasignal.Thistypedoes

notaffecttheiSC250device.

Thedeviceisdesignedtooperateinthefollowing

environment:

• Operatingtemperatureof5°Cto40°C

• Operating humidity of 10% to 90% RH non‐

condensing

Theterminalisintendedforinternaluseonly.



MoreInformation

Formoreinformationoncleaning,

troubleshooting,operatingthedevice,features,

specifications,accessories,thesystemmenu,

security,anddownloadingseetheIngenico

iSC250UserGuide.

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Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

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Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Ingenico iSC250 User manual

Brand: Ingenico

Model: iSC250

Type: User manual

This manual is also suitable for

XKB-ISC250CL

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Ingenico iSC250 User manual

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Ingenico iSC250 User manual

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