100-100612-HSE
2
XANTÉ
®
is a registered trademark of XANTÉ
CORPORATION.
Windows® and Windows NT® are registered
trademarks of Microsoft Corporation.
All other brand and product names are trademarks,
registered trademarks, or service marks of their
respective holders.
Copyright
This manual is copyrighted © 2002-2004 by
XANTÉ CORPORATION. All Rights Reserved.
Printed in the USA. This manual may not be copied
in whole or in part, nor transferred to any other
media or language without the express written
permission of XANTÉ CORPORATION.
Manual Notice
XANTÉ CORPORATION reserves the right to
make changes to this manual and to the equipment
described herein without notice. Every effort has
been made to ensure that this manual is free of
inaccuracies and omissions. However, XANTÉ
CORPORATION makes no warranty of any kind
including, but not limited to, any implied warranties
of merchantability and fitness for a particular
purpose with regard to this manual.
XANTÉ CORPORATION assumes no
responsibility or liability for errors contained in this
manual or for incidental, special, or consequential
damages arising out of the furnishing of this
manual, the use of this manual in operating the
equipment, or in connection with the performance
of the equipment when so operated.
XANTÉ CORPORATION
2800 Dauphin Street, Suite 100
Mobile, AL 36606-0526
P.O. Box 16526, Mobile AL 36616-0526
Phone: 800-926-8393, 251-473-6502
Fax: 251-473-6503
Web Site: www.xante.com
◊◊◊
TRADEMARKS
3
TABLE OF CONTENTS
Trademarks ...................................................... 2
Ordering Replacement Supplies .................... 5
How to Order ..............................................5
Order Numbers............................................5
Toner Cartridges - Type C5 ..................5
Image Drums - Type C5 ....................... 5
Media Settings .................................................. 6
Why Change Settings? ................................6
Default Media Settings................................6
Resetting to Original Defaults.....................6
Changing Settings for
Individual Jobs ............................................6
Ranges for Printer Media
Weight Settings ........................................... 6
Changing Tray Default Settings ..................7
Transparencies (Tray 1 Default) ........... 7
Labels (Trays 1-5 Default) ...................7
Transparencies (MultiPurpose
Tray Default) ........................................ 8
Labels, Heavy Paper (MultiPurpose
Tray Default) ........................................ 8
Loading Media: Trays and
High Capacity Feeder (HCF)........................ 10
Media Specifications ................................. 10
Loading Media: Multi-Purpose
(MP) Tray ....................................................... 12
Media Specifications ................................. 12
Selecting & Using Media ............................... 14
Paper.......................................................... 14
Usable Sizes........................................ 14
Usable Weight Range ......................... 14
Feed Paths...........................................14
Exit Paths............................................ 14
Labels ........................................................14
Usable Sizes........................................14
Feed Path ............................................ 14
Exit Path ............................................. 15
Printing Labels (Individual Prints) .....15
Making Labels the Default
(MP Tray) ...........................................15
Transparencies...........................................15
Usable Sizes........................................15
Feed Paths ........................................... 15
Exit Path ............................................. 15
Printing Transparencies ...................... 15
Making Transparencies the Default .... 16
4
TABLE OF CONTENTS
Thick Media ..............................................16
Usable Sizes........................................16
Usable Weight Range .........................16
Feed Path ............................................ 16
Exit Path ............................................. 16
Printing on Thick Media.....................16
Making Thick Paper the Default ........17
Printing a Confidential Document ............... 17
Deleting the Document before Printing ....18
Proof and Print .............................................. 18
Printing a Proofed Document....................18
Deleting the Document before Printing ....19
Printing Built-In Reports .............................. 19
Printing the Menu Defaults (MenuMap)...19
Printing the File List .................................19
Printing List of Fonts ................................19
Setting Power Save Parameters .................... 20
Setting the Time Interval ........................... 20
Disabling/Enabling Power Save ................ 20
Control Panel Buttons ................................... 21
LED Messages ................................................ 23
Clearing Media Jams..................................... 24
Jam #380 ................................................... 24
Jam #381 ................................................... 24
Jam #382 ................................................... 25
Jam #390 ................................................... 26
Jam #391 ................................................... 26
Duplex Paper Jams .................................... 27
Installing Toner Cartridges........................... 29
Error Messages .............................................. 32
Toner Low ................................................. 32
Install New Toner ...................................... 32
Replace Image Drum ................................32
420: Memory Overflow.............................32
500: Manual Print (Load mmmm) ............32
TTTT Near End.........................................32
480: Stacker Full (Remove Paper) ............32
Finisher Stacker Full ................................. 32
Error Messages (continued) ...................... 33
Tray X Unsuitable Size .............................33
Fuser Missing ............................................ 33
Toner Sensor Error .................................... 33
Disk File System is Full ............................33
Press Online SW Invalid Data...................33
Service and Support ...................................... 34
5
ORDERING REPLACEMENT SUPPLIES
How to Order
• Consult the dealer where you
purchased your printer.
• Consult an Authorized XANTÉ
Sales or Service Dealer.
• Call XANTÉ direct at 800.926.8839
(US and Canada).
• Send us an email at www.xante.com
Order Numbers
Use only Type C5 toners and image
drums.
Toner Cartridges - Type C5
Color Part #
Cyan........................ 200-100158
Magenta...................200-100159
Yellow......................200-100160
Black........................200-100161
Image Drums - Type C5
Color Part #
Cyan........................200-100163
Magenta...................200-100164
Yellow......................200-100165
Black........................200-100166
Be sure to register your printer at
www.xante.com.
6
Why Change Settings?
Improper media settings:
• Cause poor quality printing
• Cause flaking
• Can damage the printer
Default Media Settings
The default media weight setting for all
trays is AUTO. To change the printer’s
default media settings, see “Changing Tray
Default Settings” on page 7.
Resetting to Original Defaults
The following key sequence in the
printer’s front panel resets media weight
settings for all trays to the factory defaults.
The “...” which appears in these
steps indicates that you should press
the button repeatedly until you see
the display indicated.
1. … Maintenance Menu
2. … EEPROM Reset
Execute
3.
MEDIA SETTINGS
Changing Settings for
Individual Jobs
If you are printing a job on special
media, you can load the media in a tray and
change the media settings for that tray in the
driver for the duration of that job.
Ranges for Printer
Media Weight Settings
To determine if a paper weight is
US Bond or Index, check the metric
equivalent. For example,
35 lb. US Bond = 132 g/m
2
35 lb. Index = 64 g/m
2
.
For more information, go to
www.xante.com/paper/
Table 1: Media Weight Range
(US Bond)
Setting US Bond (Metric)
Auto 17-54 lb. (64-203 g/m
2
)
Light 17 lb. (64 g/m
2
)
Med. Light 18-19 lb. (68-71 g/m
2
)
Medium 20-24 lb. (75-90 g/m
2
)
Med. Heavy 25-27 lb. (94-101 g/m
2
)
Heavy 28-32 lb. (105-120 g/m
2
)
Ultra Heavy* 33-88 lb. (124-330 g/m
2
)
* Media weights from 176-330 g/m
2
must
be printed through the multi-purpose
tray. Media under 175 g/m
2
may need to
be fed through the MP tray individually.
7
Table 2: Media Weight Range (Index)
Setting Index (Metric)
Auto 35-113 lb. (64-203 g/m
2
)
Light 35 lb. (64 g/m
2
)
Med. Light 37-40 lb. (68-71 g/m
2
)
Medium 42-50 lb. (75-90 g/m
2
)
Med. Heavy 52-56 lb. (75-90 g/m
2
)
Heavy 52-67 lb. (94-120 g/m
2
)
Ultra Heavy* 69-200 lb. (124-330 g/m
2
)
* Media weights from 176-330 g/m
2
may
only be printed through the multi-
purpose tray. Media under 175 g/m
2
may need to be fed through the MP tray
individually.
Changing Tray Default Settings
The “...” which appears in these
steps indicates that you should press
the button repeatedly until you see
the display indicated.
Transparencies (Tray 1 Default)
Transparencies can be used only in
Tray 1 (the default) or the
Multi-Purpose Tray.
1. ... MEDIA MENU
MEDIA SETTINGS (CONTINUED)
2. ... TRAY1 MEDIA TYPE
XXXX*
* XXXX = current media type setting
3. ... TRAY1 MEDIA TYPE
TRANSPARENCY
4. then
Labels
(Trays 1-5 Default)
1. ... MEDIA MENU
2. … TRAYZ* MEDIA WEIGHT
AUTO
* Z = 1, 2, 3, 4, or 5, depending on
which tray you are changing
8
3. … TRAYZ* MEDIA WEIGHT
YYYY**
* Z = 1, 2, 3, 4, or 5, depending on
which tray you are changing
** YYYY = Medium, Medium Heavy, or
Heavy
4. then
Transparencies
(Multi-Purpose Tray Default)
To check/set the paper size (letter long
edge is the default) and the media type (plain
is the default):
1. … MEDIA MENU
2. … MP TRAY PAPER SIZE
XXXX*
* XXXX = current setting
3. … MP TRAY PAPER SIZE
YYYY
†
†
YYYY = A4 or Letter (long or
short edge)
4.
5. … MP TRAY MEDIA TYPE
XXXX*
* XXXX = current setting
6. … MP TRAY MEDIA TYPE
TRANSPARENCY
7. then
MEDIA SETTINGS (CONTINUED)
Labels, Heavy Paper
(Multi-Purpose Tray Default)
To check/set the paper size (letter long
edge is the default) and the media weight:
1. … MEDIA MENU
2. ... MP TRAY PAPER SIZE
XXXX*
* XXXX = current setting
9
3. ... MP TRAY PAPER SIZE
YYYY
†
† YYYY = Letter (long or short edge),
Legal (-13, -13.5, -14), Tabloid, Tabloid
Extra, Executive, or Custom
4.
5. … MP TRAY MEDIA WEIGHT
XXXX*
* XXXX = Current Setting
6. … MP TRAY MEDIA WEIGHT
YYYY**
** YYYY = Medium, Medium Heavy,
Heavy, or Ultra Heavy
7. then
For the CL30 HSE, Ultra Heavy is
defined as 124-330 g/m
2
. Media
weights from 176-330 g/m
2
may be
printed only through the multi-
purpose tray.
MEDIA SETTINGS (CONTINUED)
10
Media Specifications
Media Weight 17-54 lb. US Bond (64-203 g/m
2
)
Duplexing (20-28 lb. US Bond or 75-105 g/m
2
)
Media Size 4.13" x 5.83" (min.), 8.50" x 14.00" (max.)
Transparencies must be letter or A4
Capacity 530 Sheets of 20 lb. paper
250 Transparencies (Tray 1 only)
Nonstandard size must be defined in the driver before printing (see your online
User’s Manual at www.xante.com for more information).
1.
2.
LOADING MEDIA: TRAYS AND HIGH CAPACITY FEEDER (HCF)
3.
4.
11
5.
6.
LOADING MEDIA: TRAYS AND HIGH CAPACITY FEEDER (HCF) (CONTINUED)
7.
Load media print side down.
8.
Load letterhead stationery (letter,
A4, or B5 size) as follows:
Long edge feed—load face down, top
aimed toward the back of the printer.
Short edge feed—load face down, top to
the right.
12
LOADING MEDIA: MULTI-PURPOSE (MP) TRAY
Media Specifications
Media Weight Paper: 47-88 lb. US Bond, 97-200 lb. Index,
65-130 lb. Cover (177-330 g/m
2
)
Banners: 20-34 lb. US Bond (75-128 g/m
2
)
Media Size Paper: 4.13" x 5.83" (minimum), 8.5" x 14" (maximum)
Banners: up to 12.9" x 47.2" (328 mm x 1.2 m)
Transparencies: Letter or A4
Capacity 100 sheets 20 lb. US Bond paper, 50 transparencies,
3/8" (1 cm) stack of labels.
Nonstandard media sizes must be defined in the driver before printing (see your
printer User’s Manual for more details).
1.
2.
3.
4.
13
Load letterhead stationery (Letter,
A4, or B5) print side up as follows:
Long edge feed—aim top toward the
back of the printer.
Short edge feed—aim the top into the
printer.
LOADING MEDIA: MULTI-PURPOSE (MP) TRAY (CONTINUED)
Load transparencies and labels print
side up. Long edge feed is the
default.
Always use the straight-through exit
path for heavy stock printing. Make
sure the straight-through paper path
is open and the paper supports are
extended.
14
SELECTING & USING MEDIA
Paper
For optimum results, make sure that the
paper you use conforms to the specifications
outlined in the following pages.
The following paper types are not
recommended for use in your printer:
• Paper with cutouts, perforations, or
excessive paper dust.
• Heavily coated, glossy, or smooth paper.
• Recycled paper.
• Embossed, rough, or heavily textured
paper.
• Paper, inks, and dyes that cannot
withstand pressure and heat.
• Envelopes.
Usable Sizes
• Tabloid, Tabloid Extra
• Letter, Executive
• Legal (-14, -13.5, -13)
• A3, A3 Wide
• A3 Nobi (cannot be duplexed)
• A4, A5
• A6 (Tray 1 and MP tray only)
• B4, B5
• Custom (MP tray only)
Usable Weight Range
17 lb. Bond - 200 lb. Index (64 -330 g/m
2
)
Media weights from 176-330 g/m
2
may only be printed through the
Multi-Purpose Tray.
Duplex printing is restricted to
paper only, 20-28 lb. US Bond. If
you experience curling with 20 or
24 lb. paper, switch to 28 lb.
Feed Paths
• Tray 1
• Multi-Purpose (MP) Tray
• Trays 2 or 3 (optional)
• High Capacity Feeder (HCF—optional)
Exit Paths
• Top (face down)
• Straight-through (Face up) required for
Multi-Purpose Tray
Labels
• Labels must be able to withstand
446˚F (230˚C) for 0.2 seconds,
including mechanical pressures to
25 psi (1.8 kg/cm
2
).
• Use labels designated for laser
printers.
• Labels must cover the entire
carrier sheet; adhesive must not
be exposed.
15
Usable Sizes
Letter, A4
Feed Path
Multi-Purpose Tray only
Exit Path
Face up only. Maximum depth of label
sheet stack is about 3/8" (10 mm).
Printing Labels (Individual Prints)
Select the following settings in the driver
as you print the job:
• Source = MP Tray
• Size = Letter or A4
• Type = Labels
• Set Media Size.
Making Labels the Default
(MP Tray)
MP Tray
Set the printer menu as follows:
• MP Tray Media Type = Labels
• MP Tray Media Weight = Heavy
(sheets less than 170 mm thick) or Ultra
Heavy (sheets 170 - 200 mm thick)
• MP Tray Paper Size = Letter or A4
Transparencies
Transparencies must be able to
withstand 446˚F (230˚C) for 0.2
seconds, including mechanical
pressures to 25 psi (1.8 kg/cm
2
).
SELECTING & USING MEDIA (CONTINUED)
Usable Sizes
Letter and A4 only
Feed Paths
• Tray 1 (max. = 250, print side down)
• MP Tray (max. = 50, print side up)
Transparencies cannot be fed from
the optional Auxiliary Tray or from
the High Capacity Feeder (HCF).
Exit Path
Straight-through (face up) only
Printing Transparencies
Select the following settings in the driver
as you print the job:
• Source = Tray 1 or MP Tray
• Size = Letter or A4
• Type = Transparency
• Set Media Size to Off:
Windows 2000/XP
Printing Preferences: Advanced:
Document Options: Printer
Features: Media Check: Off
Windows 98/Me
Properties: Setup tab: Paper Feed
Options: deselect Media Check
16
Windows NT 4.0
Document Defaults: Input Tray
Option: Media Check: Off
Making Transparencies the Default
Tray 1
Set the printer menu as follows:
• Tray 1 Media Type = Transparency
MP Tray
Set the printer menu as follows:
• MP Tray Paper Size = Letter or A4
• MP Tray Media Type = Transparency
SELECTING & USING MEDIA (CONTINUED)
Thick Media
To prevent damage to the printer,
check the printer’s media settings
before printing on thick paper. It
must be set to Medium, Heavy, or
Ultra Heavy*—depending on the
thickness of the paper being used—
or to Auto.
* For the CL30 HSE, Ultra Heavy is
defined as 124-330 g/m
2
. Media weights
from 176-330 g/m
2
may only be printed
through the Multi-Purpose Tray.
Usable Sizes
• Tabloid, Tabloid Extra
• Letter, Executive
• Legal (-14, -13.5, -13)
• A3, A3 Wide, A3 Nobi
• A4, A5, A6
• B4, B5
• Custom (MP Tray Only)
Usable Weight Range
Up to 200 lb. Index (330 g/m
2
)*
* Media weights from 176-330 g/m
2
may
only be printed through the Multi-
Purpose Tray.
Feed Path
Tray 1 or MP Tray
For duplexing, weight range is
restricted to 42-58 lb. Index
(75-105 g/m
2
).
Exit Path
Straight-through (face up) only
Printing on Thick Media
Select the following settings in the driver
as you print the job:
• Source = Tray 1 or MP Tray
• Size = Tabloid, Tabloid Extra,
Letter, Executive, Legal (14, 13.5,
13), A3 (Wide and Nobi), A4, A5, A6,
B4, B5, Custom (MP Tray only)
17
• Type = Medium Heavy, Heavy, or
Ultra Heavy*
* For the CL30 HSE, Ultra Heavy is
defined as 124-330 g/m
2
. Media weights
from 176-330 g/m
2
may be printed only
through the Multi-Purpose Tray.
Making Thick Paper the Default
Tray 1, 2, 3, 4, or 5
Set the printer menu as follows:
• TrayZ Media Weight = Medium
Heavy or Heavy
MP Tray
Set the printer menu as follows:
• MP Tray Paper Size = Tabloid,
Tabloid Extra, Letter, Executive,
Legal (-14, -13.5, -13), A3 (Wide and
Nobi), A4, A5, A6, B4, B5, Custom
(MP Tray only)
• MP Tray Media Weight = Medium
Heavy, Heavy, or Ultra Heavy*
* For the CL30 HSE, Ultra Heavy is
defined as 124-330 g/m
2
. Media weights
from 176-330 g/m
2
may be printed only
through the Multi-Purpose Tray.
SELECTING & USING MEDIA (CONTINUED)
To print a confidential document, you
must know:
• The document name
• Your 4-digit personal password (PIN)
The “...” which appears in these
steps indicates that you should press
the button repeatedly until you see
the display indicated.
1. … PRINT JOBS MENU
2. … PRINT JOBS MENU
PIN:
3.
SELECT JOB
ALL JOBS
4. … PRINT JOBS MENU
<Job Name>
5.
The document prints and then is deleted
from the printer’s hard drive. The printer
goes back on line.
PRINTING A CONFIDENTIAL DOCUMENT
18
Deleting the Document
before
Printing
1. … PRINT JOBS MENU
2. … PRINT JOBS MENU
PIN:
3.
SELECT JOB
ALL JOBS
4. … PRINT JOBS MENU
<Job Name>
5. then
PRINTING A CONFIDENTIAL DOCUMENT (CONTINUED)PROOF AND PRINT
To print a document that has been
proofed, you must know:
• The document name
• Your 4-digit personal password (PIN)
Printing a Proofed Document
The “…” which appears in these
steps indicates that you should press
the button repeatedly until you see
the display indicated.
1. … PRINT JOBS MENU
2. … PRINT JOBS MENU
PIN:
3.
SELECT JOB
ALL JOBS
4. … PRINT JOBS MENU
<Job Name>
19
PROOF AND PRINT PRINTING BUILT-IN REPORTS
Printing the Menu Defaults
(MenuMap)
The “...” which appears in these
steps indicates that you should press
the button repeatedly until you see
the display indicated.
To print a list of the current menu
settings:
1. … INFORMATION MENU
2. … PRINT MENU MAP
3.
Printing the File List
1. … INFORMATION MENU
2. … PRINT FILE LIST
3.
Printing List of Fonts
1. … INFORMATION MENU
2. … PRINT FONTS
3.
5.
The document prints and then is deleted
from the printer’s hard drive. The printer
goes back on line.
Deleting the Document
before
Printing
Follow steps 1-4 above, then:
5. then
20
SETTING POWER SAVE PARAMETERS
Power Save determines how long the
printer waits before going to standby mode.
This saves energy, but the printer requires
time to warm up when it receives a print job
or if you want to change menu settings.
The “...” below indicates that you
should press the button repeatedly
until you see the display indicated.
Setting the Time Interval
1. … SYSTEM CONFIG MENU
2. … POWER SAVE
DELAY TIME 60 MIN
3. … POWER SAVE
DELAY TIME XX* MIN
* XX = 5, 15, 30, 60 (default), 240 minutes
4. then
Disabling/Enabling Power Save
1. … MAINTENANCE MENU
2. … POWER SAVE
ENABLE
†
3. … POWER SAVE
DISABLE
†
4. then
†
Pressing ITEM toggles back and forth
between Enable and Disable.
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