Avaya WLAN IP Telephony Handset BCM Rls 6.0 User manual

BCM Rls 6.0

WLAN IP Telephony Handset Users

Guide

Task Based Guide

WLAN IP Telephony Handset Users Guide

2 NN40011-039 Issue 1.2 BCM Rls 6.0

Notices

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WLAN IP Telephony Handset Users Guide

NN40011-039 Issue 1.2 BCM Rls 6.0 3

Downloading documents

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Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The

support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see

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The copyright in the material belongs to ITEL and no part of the material may

be reproduced in any form without the prior written permission of a duly

authorised representative of ITEL.

WLAN IP Telephony Handset Users Guide

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Table of Contents

WLAN IP Telephony Handset Users Guide ..................... 6

Overview .......................................................................................... 6

Language ........................................................................................................... 6

Wired Equivalent Privacy ................................................................................... 6

Loss of signal ..................................................................................................... 6

IP Phone i2004 mapping ................................................................................... 6

Required Information / Equipment ................................................... 7

WLAN Handsets .............................................................................. 8

The WLAN IP Telephony Handset i2010 ........................................................... 9

The WLAN IP Telephony Handset i2211 ......................................................... 10

6120 / 6140 Handset Control ......................................................... 12

Status Indicators 6120/6140 Handsets ............................................................ 13

WLAN Handsets Buttons and Keys ................................................................. 14

Navigation of the Digital Mobility Handsets .................................... 15

Handset display ............................................................................. 16

Status area ....................................................................................................... 16

Information area ............................................................................................... 16

Feature options area ........................................................................................ 17

WLAN Handset and Voice Mail Configuration ............................... 17

Accessing CallPilot Manager via Element Manager ...................... 18

Adding a Subscriber Mailbox ......................................................... 22

Subscriber Mailbox Settings ............................................................................ 25

Recording Prompts using CallPilot Manager ................................................... 28

Initialising a Mailbox ......................................................................................... 29

Recording Primary or Alternate Greetings ....................................................... 32

Other Features of the WLAN IP Telephony Handsets ................... 34

Select Ring Type.............................................................................................. 34

Select Noise Mode ........................................................................................... 35

Enter Extension ................................................................................................ 35

Set up Push-to-Talk ......................................................................................... 36

Adjust Ringer Volume ...................................................................................... 37

Adjust Speaker Volume ................................................................................... 37

Silence the Ringer............................................................................................ 37

Feature and Function Menus ......................................................... 37

Feature and Function Keys .............................................................................. 37

Soft Key Abbreviations menu – MENU key ..................................................... 38

Function Menu – FCN key ............................................................................... 38

Feature Menu – LINE key ................................................................................ 38

Program Feature Menu Items .......................................................................... 39

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Basic Call Features ........................................................................ 40

Make a Call ...................................................................................................... 40

Answer Calls .................................................................................................... 41

Hold .................................................................................................................. 41

Headset ............................................................................................................ 41

Mute ................................................................................................................. 41

End calls .......................................................................................................... 41

Push-to-Talk .................................................................................. 42

The Call Period ................................................................................................ 42

Twinning ........................................................................................ 44

Avaya Documentation Links .......................................... 46

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WLAN IP Telephony Handset Users Guide

Overview

The WLAN IP Telephony Handsets use VoIP technology on IEEE 802.11-

compliant Wireless LAN. Access Points (APs) use radio frequencies to

transmit signals to and from the WLAN handsets.

The WLAN IP Telephony handsets can be used to make and receive calls as

the user moves throughout the building. The WLAN handsets are used only

on the premises; they are not cellular phones. Just like wired telephones, the

WLAN handsets receive calls directly, receive transferred calls, transfer calls

to other extensions, and make outside and long-distance calls. The DN of the

WLAN handset is obtained directly from the BCM system. Therefore IP

Terminal Clients keycodes are required and IP Terminal Registration must be

enabled on the BCM before the WLAN handset can be registered.

Language

The menus and screens of the WLAN IP Telephony Handsets display in

English only. International characters are supported for BCM prompts,

depending on the market profile. BCM-based prompts display in English,

French, and Spanish.

Wired Equivalent Privacy

The WLAN IP Telephony Handsets support Wired Equivalent Privacy (WEP)

as defined by the 802.11b specification. WEP increases the security of the

wireless LAN to a level similar to a wired Ethernet LAN. WEP is turned on and

off using the APs.

Loss of signal

If a wireless handset is out of range of all APs, it waits 20 seconds for a signal

to be re-established. If a signal is not obtained within 20 seconds, the wireless

handset loses connection to the BCM and any calls are dropped. When the

wireless handset comes back into range of an Access Point, it re-establishes

a connection to the BCM and goes through the system registration process.

IP Phone i2004 mapping

The WLAN IP Telephony Handsets emulate the IP Phone 2004. All IP Phone

2004 functions and messaging features are supported, where possible. The

speakerphone function and functions that require use of the volume keys are

not supported.

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The large screen area of the IP Phone 2004 and its numerous keys are

mapped onto the smaller screen and fewer buttons of the wireless handsets.

The button mapping from the IP Phone 2004 to the WLAN Handsets is

designed to preserve nearly all of the functionality of the IP Phone 2004 within

a small, mobile device.

Required Information / Equipment

Ensure that the WLAN IP Telephony Manager 2245 has been installed and

configured successfully and that the WLAN IP handsets have been registered

and subscribed to the system.

Equipment required and already installed should include:

 WLAN IP Telephony IP Telephony Manager 2245

 WLAN IP Telephony Applications Gateway (OAM) 2246 (optional)

 Wireless LAN 802.11b compliant Access Points

 DHCP Server (optional)

 TFTP Server

 Syslog Server (optional)

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WLAN Handsets

The supported WLAN handsets are illustrated below.

WLAN Handset 6120

WLAN Handset 6140

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The WLAN IP Telephony Handset i2010

Select

Down

Soft Keys

Power on /

Start Call

Function

Power off /

End Call

Earpiece

Display

Up

Line

Microphone

Menu

Headset Jack

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The WLAN IP Telephony Handset i2211

Power off /

End Call

Push to

Talk

(Radio)

Earpiece

Display

Up

Select

Down

Soft Keys

Power on /

Start Call

Battery

Release

Function

Line

Headset Jack

Menu

Microphone

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The WLAN IP Telephony Handset i2212

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The WLAN IP Telephony Handsets 6120/6140

6120 / 6140 Handset Control

 Press and hold the End button to turn your WLAN Handset

6120 and 6140 off.

 This key also affects some of the states of the handset.

 Press the End button to terminate an active call.

 Press the Start button to place a call.

 Press the Line button to access the key labels for line

appearances and line features.



 Press FCN to open the Features list when in the active (idle)

state. Other handset functions are accessed via the Actv soft key.

 Soft keys are located below the display area. Use the four Soft keys to

activate the displayed softkey feature.

 Use the navigation cluster buttons and Enter button to navigate and

activate the various menu options.

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Status Indicators 6120/6140 Handsets

Signal strength indication

New Voice Message

Battery charge. When only one level remains, the battery pack must be

recharged.

Active speakerphone

Current line in use

Up and down arrows are displayed when the menu has additional

options above or below. Left or right arrows are displayed during

editing.

Incoming Call

Incoming call from Messaging Application

Incoming Push to Talk call (This feature is available only on the WLAN

Handset 6140)

The priority PTT ring icon indicating an incoming call on the priority

PTT channel. This call overrides any other calls.

Muted

Muted softkey pressed

Locked

Keypad Locked

No Service

The no service indicator indicates that you are out of the coverage area

and cannot receive or place calls

Indicates that the handset is downloading code.

The ring indicator icon is used to display the Real-Time Location

System (RTLS) icon, indicating that the administration option has been

set to ON. An incoming call, triggering the ring indicator icon, takes

priority over the RTLS icon.

For full detailed instructions relating to the use of 6120 and 6140 handsets

please refer to the WLAN Handset 6120 and WLAN Handset 6140 User

Guide

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WLAN Handsets Buttons and Keys

Key Reference

Key

Description

A

Power On/Start Call key

Turns on the handset.

B

Power Off/End Call key

Ends an active call and turns off the

handset.

C

Feature and Display soft keys

The first of the four soft keys is the

Feature soft key, which starts or ends a

feature. The next three soft keys are

Display keys, which show feature options.

D

Menu key

Displays the full description of the Display

soft keys abbreviations and

accesses the handset features.

E

Function key

Accesses handset functions when in

active (idle) state.

The Function key also provides access

to the User Option menu in the standby

state.

F

Line key

Accesses the Feature menu.

G

Up, Down, and Select buttons

Enables you to navigate and activate the

various menu options.

Adjusts the speaker and ringer volume.

H

Push-to-Talk button

Push-to-Talk is available on the WLAN

Handset 2211 only.

Activates the Push-to-Talk feature on the

WLAN Handset 2211

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Key Reference

Key

Description

I

Left arrow and Star button

Enables scrolling to the left for menu

navigation.

J

Right arrow and Pound button

Enables scrolling to the right for menu

navigation.

Navigation of the Digital Mobility Handsets

Function Key (FCN )

Menu Key (MENU)

Pressing and holding

this key for 3 seconds

enters the text message

menu (MSF-MAIL)

Softkeys

Power Off / Disconnect

Key ( )

This key is also used to

turn on the handset

Display

Power On / Start Call

Key ( )

Info key when on an

active call

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Handset display

There are three areas to the WLAN Handset display:

 Status area

 Information area

 Feature options area

The following figure shows an example of the WLAN Handset display.

Status area

The status area displays the handset status. It can include:

 status indicators (see the table below)

 left and right arrows

 a series of dots representing the line keys, which change to a number

when active

No Service

You are outside the coverage area and cannot receive or place

calls. An audible alarm also sounds. Return to the coverage area to

re-establish the connection.

Your battery pack charge is low. An audible beep also sounds.

Replace your battery pack within two minutes.



You have a new voicemail message.

Melody

A melody is played when the WLAN Handset is turned on for the

first time following a completed charge.

Information area

The Information area shows:

 the extension number of the handset

 a line for general information

 features and call information when the handset is in use

Status area

Information Text

Feature Options area

Ftre



5

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Feature options area

When a feature is activated, or when you are on an active call, the Feature

options area shows you the action you must take to proceed. For example:

Pswd. This means you must enter your mailbox password.

The Feature options area shows the label for the Ftre soft key and for the

three display soft keys.

These button labels appear directly above the Feature and display soft keys,

and to the right of the Ftre label on the display. These button labels vary,

depending on the feature in use.

Note: The WLAN Handset does not support scrolling. Therefore any features

that require the ability to scroll are not supported.

WLAN Handset and Voice Mail Configuration

WLAN IP Telephony IP handsets have the ability to access Voice Mail

mailboxes for both internal, stand-alone systems, and external voice mail

systems accessed over a private network (as with MCDN).

The WLAN handset can be configured to have a voicemail box. The voicemail

box can be configured within the BCM’s CallPilot Manager interface.

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Accessing CallPilot Manager via Element Manager

1. To access the Business Element Manager application from the Start

Menu, navigate to Start, Programs, Avaya, Business

Communications Manager, Business Element Manager.

2. Alternatively, double-click on the Business Element Manager desktop

icon.

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3. You will be presented with the Element Manager interface.

4. Open the Network Elements folder and select the IP Address of the

BCM.

5. Enter the User Name of the BCM in the User Name field, by default this

is nnadmin. Then enter the Password in the Password field, by default

the password is PlsChgMe!. Click the Connect button.

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6. A warning screen will appear, read the warning and click OK.

7. You will be presented with the Element Manager interface.

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Avaya WLAN IP Telephony Handset BCM Rls 6.0 User manual

Avaya WLAN IP Telephony Handset BCM Rls 6.0 User manual

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