Avaya WLAN IP Telephony Handset BCM Rls 6.0 User manual

Category
IP phones
Type
User manual
BCM Rls 6.0
WLAN IP Telephony Handset Users
Guide
Task Based Guide
WLAN IP Telephony Handset Users Guide
2 NN40011-039 Issue 1.2 BCM Rls 6.0
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WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 3
Downloading documents
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Copyright © 2010 ITEL, All Rights Reserved
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be reproduced in any form without the prior written permission of a duly
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WLAN IP Telephony Handset Users Guide
4 NN40011-039 Issue 1.2 BCM Rls 6.0
Table of Contents
WLAN IP Telephony Handset Users Guide ..................... 6
Overview .......................................................................................... 6
Language ........................................................................................................... 6
Wired Equivalent Privacy ................................................................................... 6
Loss of signal ..................................................................................................... 6
IP Phone i2004 mapping ................................................................................... 6
Required Information / Equipment ................................................... 7
WLAN Handsets .............................................................................. 8
The WLAN IP Telephony Handset i2010 ........................................................... 9
The WLAN IP Telephony Handset i2211 ......................................................... 10
6120 / 6140 Handset Control ......................................................... 12
Status Indicators 6120/6140 Handsets ............................................................ 13
WLAN Handsets Buttons and Keys ................................................................. 14
Navigation of the Digital Mobility Handsets .................................... 15
Handset display ............................................................................. 16
Status area ....................................................................................................... 16
Information area ............................................................................................... 16
Feature options area ........................................................................................ 17
WLAN Handset and Voice Mail Configuration ............................... 17
Accessing CallPilot Manager via Element Manager ...................... 18
Adding a Subscriber Mailbox ......................................................... 22
Subscriber Mailbox Settings ............................................................................ 25
Recording Prompts using CallPilot Manager ................................................... 28
Initialising a Mailbox ......................................................................................... 29
Recording Primary or Alternate Greetings ....................................................... 32
Other Features of the WLAN IP Telephony Handsets ................... 34
Select Ring Type.............................................................................................. 34
Select Noise Mode ........................................................................................... 35
Enter Extension ................................................................................................ 35
Set up Push-to-Talk ......................................................................................... 36
Adjust Ringer Volume ...................................................................................... 37
Adjust Speaker Volume ................................................................................... 37
Silence the Ringer............................................................................................ 37
Feature and Function Menus ......................................................... 37
Feature and Function Keys .............................................................................. 37
Soft Key Abbreviations menu MENU key ..................................................... 38
Function Menu FCN key ............................................................................... 38
Feature Menu LINE key ................................................................................ 38
Program Feature Menu Items .......................................................................... 39
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 5
Basic Call Features ........................................................................ 40
Make a Call ...................................................................................................... 40
Answer Calls .................................................................................................... 41
Hold .................................................................................................................. 41
Headset ............................................................................................................ 41
Mute ................................................................................................................. 41
End calls .......................................................................................................... 41
Push-to-Talk .................................................................................. 42
The Call Period ................................................................................................ 42
Twinning ........................................................................................ 44
Avaya Documentation Links .......................................... 46
WLAN IP Telephony Handset Users Guide
6 NN40011-039 Issue 1.2 BCM Rls 6.0
WLAN IP Telephony Handset Users Guide
Overview
The WLAN IP Telephony Handsets use VoIP technology on IEEE 802.11-
compliant Wireless LAN. Access Points (APs) use radio frequencies to
transmit signals to and from the WLAN handsets.
The WLAN IP Telephony handsets can be used to make and receive calls as
the user moves throughout the building. The WLAN handsets are used only
on the premises; they are not cellular phones. Just like wired telephones, the
WLAN handsets receive calls directly, receive transferred calls, transfer calls
to other extensions, and make outside and long-distance calls. The DN of the
WLAN handset is obtained directly from the BCM system. Therefore IP
Terminal Clients keycodes are required and IP Terminal Registration must be
enabled on the BCM before the WLAN handset can be registered.
Language
The menus and screens of the WLAN IP Telephony Handsets display in
English only. International characters are supported for BCM prompts,
depending on the market profile. BCM-based prompts display in English,
French, and Spanish.
Wired Equivalent Privacy
The WLAN IP Telephony Handsets support Wired Equivalent Privacy (WEP)
as defined by the 802.11b specification. WEP increases the security of the
wireless LAN to a level similar to a wired Ethernet LAN. WEP is turned on and
off using the APs.
Loss of signal
If a wireless handset is out of range of all APs, it waits 20 seconds for a signal
to be re-established. If a signal is not obtained within 20 seconds, the wireless
handset loses connection to the BCM and any calls are dropped. When the
wireless handset comes back into range of an Access Point, it re-establishes
a connection to the BCM and goes through the system registration process.
IP Phone i2004 mapping
The WLAN IP Telephony Handsets emulate the IP Phone 2004. All IP Phone
2004 functions and messaging features are supported, where possible. The
speakerphone function and functions that require use of the volume keys are
not supported.
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 7
The large screen area of the IP Phone 2004 and its numerous keys are
mapped onto the smaller screen and fewer buttons of the wireless handsets.
The button mapping from the IP Phone 2004 to the WLAN Handsets is
designed to preserve nearly all of the functionality of the IP Phone 2004 within
a small, mobile device.
Required Information / Equipment
Ensure that the WLAN IP Telephony Manager 2245 has been installed and
configured successfully and that the WLAN IP handsets have been registered
and subscribed to the system.
Equipment required and already installed should include:
WLAN IP Telephony IP Telephony Manager 2245
WLAN IP Telephony Applications Gateway (OAM) 2246 (optional)
Wireless LAN 802.11b compliant Access Points
DHCP Server (optional)
TFTP Server
Syslog Server (optional)
WLAN IP Telephony Handset Users Guide
8 NN40011-039 Issue 1.2 BCM Rls 6.0
WLAN Handsets
The supported WLAN handsets are illustrated below.
WLAN Handset 6120
WLAN Handset 6140
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 9
The WLAN IP Telephony Handset i2010
Select
Down
Soft Keys
Power on /
Start Call
Function
Power off /
End Call
Earpiece
Display
Up
Line
Microphone
Menu
WLAN IP Telephony Handset Users Guide
10 NN40011-039 Issue 1.2 BCM Rls 6.0
The WLAN IP Telephony Handset i2211
Power off /
End Call
Push to
Talk
(Radio)
Earpiece
Display
Up
Select
Down
Soft Keys
Power on /
Start Call
Battery
Release
Function
Line
Menu
Microphone
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 11
The WLAN IP Telephony Handset i2212
WLAN IP Telephony Handset Users Guide
12 NN40011-039 Issue 1.2 BCM Rls 6.0
The WLAN IP Telephony Handsets 6120/6140
6120 / 6140 Handset Control
Press and hold the End button to turn your WLAN Handset
6120 and 6140 off.
This key also affects some of the states of the handset.
Press the End button to terminate an active call.
Press the Start button to place a call.
Press the Line button to access the key labels for line
appearances and line features.
Press FCN to open the Features list when in the active (idle)
state. Other handset functions are accessed via the Actv soft key.
Soft keys are located below the display area. Use the four Soft keys to
activate the displayed softkey feature.
Use the navigation cluster buttons and Enter button to navigate and
activate the various menu options.
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 13
Status Indicators 6120/6140 Handsets
Signal strength indication
New Voice Message
Battery charge. When only one level remains, the battery pack must be
recharged.
Active speakerphone
Current line in use
Up and down arrows are displayed when the menu has additional
options above or below. Left or right arrows are displayed during
editing.
Incoming Call
Incoming call from Messaging Application
Incoming Push to Talk call (This feature is available only on the WLAN
Handset 6140)
The priority PTT ring icon indicating an incoming call on the priority
PTT channel. This call overrides any other calls.
Muted
Muted softkey pressed
Locked
Keypad Locked
No Service
The no service indicator indicates that you are out of the coverage area
and cannot receive or place calls
Indicates that the handset is downloading code.
The ring indicator icon is used to display the Real-Time Location
System (RTLS) icon, indicating that the administration option has been
set to ON. An incoming call, triggering the ring indicator icon, takes
priority over the RTLS icon.
For full detailed instructions relating to the use of 6120 and 6140 handsets
please refer to the WLAN Handset 6120 and WLAN Handset 6140 User
Guide
WLAN IP Telephony Handset Users Guide
14 NN40011-039 Issue 1.2 BCM Rls 6.0
WLAN Handsets Buttons and Keys
Key Reference
Key
Description
A
Power On/Start Call key
Turns on the handset.
B
Power Off/End Call key
Ends an active call and turns off the
handset.
C
Feature and Display soft keys
The first of the four soft keys is the
Feature soft key, which starts or ends a
feature. The next three soft keys are
Display keys, which show feature options.
D
Menu key
Displays the full description of the Display
soft keys abbreviations and
accesses the handset features.
E
Function key
Accesses handset functions when in
active (idle) state.
The Function key also provides access
to the User Option menu in the standby
state.
F
Line key
Accesses the Feature menu.
G
Up, Down, and Select buttons
Enables you to navigate and activate the
various menu options.
Adjusts the speaker and ringer volume.
H
Push-to-Talk button
Push-to-Talk is available on the WLAN
Handset 2211 only.
Activates the Push-to-Talk feature on the
WLAN Handset 2211
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 15
Key Reference
Key
Description
I
Left arrow and Star button
Enables scrolling to the left for menu
navigation.
J
Right arrow and Pound button
Enables scrolling to the right for menu
navigation.
Navigation of the Digital Mobility Handsets
Function Key (FCN )
Menu Key (MENU)
Pressing and holding
this key for 3 seconds
enters the text message
menu (MSF-MAIL)
Softkeys
Power Off / Disconnect
Key ( )
This key is also used to
turn on the handset
Display
Power On / Start Call
Key ( )
Info key when on an
active call
WLAN IP Telephony Handset Users Guide
16 NN40011-039 Issue 1.2 BCM Rls 6.0
Handset display
There are three areas to the WLAN Handset display:
Status area
Information area
Feature options area
The following figure shows an example of the WLAN Handset display.
Status area
The status area displays the handset status. It can include:
status indicators (see the table below)
left and right arrows
a series of dots representing the line keys, which change to a number
when active
No Service
You are outside the coverage area and cannot receive or place
calls. An audible alarm also sounds. Return to the coverage area to
re-establish the connection.
Your battery pack charge is low. An audible beep also sounds.
Replace your battery pack within two minutes.
You have a new voicemail message.
Melody
A melody is played when the WLAN Handset is turned on for the
first time following a completed charge.
Information area
The Information area shows:
the extension number of the handset
a line for general information
features and call information when the handset is in use
Status area
Information Text
Feature Options area
Ftre
5
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 17
Feature options area
When a feature is activated, or when you are on an active call, the Feature
options area shows you the action you must take to proceed. For example:
Pswd. This means you must enter your mailbox password.
The Feature options area shows the label for the Ftre soft key and for the
three display soft keys.
These button labels appear directly above the Feature and display soft keys,
and to the right of the Ftre label on the display. These button labels vary,
depending on the feature in use.
Note: The WLAN Handset does not support scrolling. Therefore any features
that require the ability to scroll are not supported.
WLAN Handset and Voice Mail Configuration
WLAN IP Telephony IP handsets have the ability to access Voice Mail
mailboxes for both internal, stand-alone systems, and external voice mail
systems accessed over a private network (as with MCDN).
The WLAN handset can be configured to have a voicemail box. The voicemail
box can be configured within the BCM’s CallPilot Manager interface.
WLAN IP Telephony Handset Users Guide
18 NN40011-039 Issue 1.2 BCM Rls 6.0
Accessing CallPilot Manager via Element Manager
1. To access the Business Element Manager application from the Start
Menu, navigate to Start, Programs, Avaya, Business
Communications Manager, Business Element Manager.
2. Alternatively, double-click on the Business Element Manager desktop
icon.
WLAN IP Telephony Handset Users Guide
NN40011-039 Issue 1.2 BCM Rls 6.0 19
3. You will be presented with the Element Manager interface.
4. Open the Network Elements folder and select the IP Address of the
BCM.
5. Enter the User Name of the BCM in the User Name field, by default this
is nnadmin. Then enter the Password in the Password field, by default
the password is PlsChgMe!. Click the Connect button.
WLAN IP Telephony Handset Users Guide
20 NN40011-039 Issue 1.2 BCM Rls 6.0
6. A warning screen will appear, read the warning and click OK.
7. You will be presented with the Element Manager interface.
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Avaya WLAN IP Telephony Handset BCM Rls 6.0 User manual

Category
IP phones
Type
User manual

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